Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Principal Product Manager - Search
Company: Mapbox
Location: USA
Posted Dec 12, 2025
Mapbox is a leading location platform offering tools for businesses and developers. They seek a Principal Product Manager to drive innovation in geospatial solutions, emphasizing collaboration and customer success.
Senior Marketing Data Analyst
Company: The Zebra
Location: USA
Posted Dec 12, 2025
The Zebra is revolutionizing insurance research with a focus on diversity and inclusion, offering competitive benefits, flexible work arrangements, and opportunities for data-driven marketing roles. The company emphasizes a supportive environment with equal employment opportunities and a culture of collaboration.
Personal Injury Protection (PIP) Adjuster
Company: Reserv
Location: USA
Posted Dec 12, 2025
Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking a detail-oriented Personal Injury Protection Resolution Specialist. The role involves investigating claims, collaborating with teams, and improving processes while emphasizing growth, empathy, and tech-driven solutions. The company offers competitive benefits, remote work flexibility, and a focus on innovation, diversity, and reducing administrative burdens for adjusters.
Customer Support Specialist
Company: Clear Capital | CubiCasa
Location: USA
Posted Dec 12, 2025
This job posting highlights a Customer Support Specialist role at Clear Capital, emphasizing opportunities to improve customer experiences, build relationships, and contribute to real estate analytics. The position offers competitive compensation, comprehensive benefits, career development resources, and a mission-driven environment focused on excellence and community impact.
Business Recruiter
Company: Dropbox
Location: USA
Posted Dec 12, 2025
This job description outlines a business recruiter role focusing on creating exceptional candidate experiences, developing hiring strategies, and managing the recruitment process. It lists requirements like 8+ years of experience and preferred qualifications such as AI tool proficiency. Compensation details are provided for different US zones.
Director, Medical Science Liaison (MSL) Team Lead – Women’s Health, US
Company: Viatris
Location: USA
Posted Dec 12, 2025
Viatris seeks a Medical Science Liaison Team Lead to drive innovation and patient health through nonpromotional education, with competitive compensation and inclusive opportunities.
Director - Quality Engineering
Company: Magnet Forensics
Location: USA
Posted Dec 12, 2025
Magnet Forensics promotes itself as a global leader in digital forensics with innovative solutions for digital investigations. The job posting highlights opportunities for a Director of Quality Engineering, emphasizing strategic leadership, automation, and quality culture. The company emphasizes competitive compensation, diversity, and a mission-driven culture.
Talent Acquisition Partner - Technology
Company: Canva
Location: Australia
Posted Dec 12, 2025
This job description highlights a recruitment role focused on managing technology hiring processes, delivering exceptional candidate experiences, and building diverse talent pipelines. The position emphasizes working with Canva's Technology Talent Acquisition Team to shape inclusive hiring practices while offering opportunities to contribute to innovative projects and a supportive workplace culture.
Staff Backend Product Software Engineer, Multi-Product Experience
Company: Dropbox
Location: USA
Posted Dec 12, 2025
This job description highlights a Staff Engineer role at Dropbox with opportunities for technical leadership, cross-functional collaboration, and impactful system design. The position emphasizes innovation in product integration and offers competitive compensation across different US zones.
Software Engineer - Community Support Engineering (AI Products)
Company: Airbnb
Location: China
Posted Dec 12, 2025
This job posting highlights a Software Engineer role at Airbnb, focusing on enhancing customer experiences through innovative solutions. The position offers opportunities to work with diverse teams and contribute to scalable systems, emphasizing inclusion and growth.
Staff Backend Product Software Engineer, Multi-Product Experience
Company: Dropbox
Location: Canada
Posted Dec 12, 2025
This job description outlines a Staff Engineer role at Dropbox focused on designing systems for multi-product experiences. The position requires 12+ years of experience in large-scale systems and collaboration across teams. Responsibilities include architecture, technical strategy, and mentoring, while oncall rotations and compensation details are also mentioned.
Data Architect
Company: Magnet Forensics
Location: USA
Posted Dec 12, 2025
Magnet Forensics promotes itself as a global leader in digital forensics with innovative solutions for crime fighting and national security. The job posting for a Data Architect emphasizes strategic leadership, technical expertise, and collaboration across platforms. The company highlights competitive compensation, inclusive values, and opportunities for growth while maintaining a strong commitment to diversity and operational excellence.