Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Brand Designer
Company: Webflow
Location: Argentina
Posted Dec 12, 2025
Webflow is seeking a Senior Brand Designer to shape and scale their brand across campaigns, events, and experiences. The role emphasizes brand design excellence, collaboration with cross-functional teams, and creating scalable visual systems. The company highlights innovation, creativity, and benefits like equity, flexible work, and comprehensive health coverage.
Senior Software Engineer - DevX Code Infrastructure
Company: Reddit
Location: USA
Posted Dec 12, 2025
This job description outlines a senior engineer role focused on improving developer workflows through tooling and infrastructure. Responsibilities include designing scalable systems, enhancing code review processes, and integrating new technologies. The role requires experience with CI/CD tools, Kubernetes, and cloud platforms, along with benefits like healthcare, equity, and flexible work arrangements.
Site Engineer
Company: Vercel
Location: USA
Posted Dec 12, 2025
This role involves driving user growth through scalable web experiences, collaborating with cross-functional teams, and offering competitive compensation, remote options, and an inclusive work environment.
Senior Manager Analytics Engineering
Company: Typeform
Location: USA
Posted Dec 12, 2025
Typeform seeks a Manager or Senior Manager of Analytics Engineering to lead a team, shape data strategies, and drive growth through scalable solutions. The role offers transparency in compensation and opportunities to impact the company's data infrastructure.
Credentialing Manager
Company: Alma
Location: USA
Posted Dec 12, 2025
This job description outlines a Credentialing Manager role focused on healthcare compliance, audit readiness, and process improvement. It highlights key responsibilities like NCQA standard implementation, RCM efficiency, and cross-functional leadership. The position requires 6+ years of experience in credentialing with expertise in delegated functions and regulatory compliance. The company offers competitive compensation and comprehensive benefits including remote work flexibility, health insurance, and wellness stipends.
New Business Account Executive
Company: GitLab
Location: France
Posted Dec 12, 2025
This role involves driving net-new customer acquisition and expanding GitLab's market presence through strategic sales efforts, requiring expertise in B2B SaaS sales and collaboration with cross-functional teams.
Senior Product Manager - Brand Ads & Safety
Company: Reddit
Location: USA
Posted Dec 12, 2025
Reddit seeks a Product Manager to drive brand safety and innovation in ads, offering competitive pay, equity, and comprehensive benefits. The role involves shaping future advertising solutions with cross-functional teams and aligning with business growth goals.
Senior Software Engineer - Platform InfraSec
Company: Grafana Labs
Location: Spain
Posted Dec 12, 2025
This job posting highlights a remote position based in Spain for a Platform InfraSec squad role focused on security automation and decision-making for Grafana Cloud. The role involves collaborating with engineers, working on distributed systems, and contributing to security reviews. It emphasizes growth opportunities, technical expertise in cloud security, and benefits like competitive compensation and RSUs. The company values collaboration, learning, and shared outcomes.
E-commerce Product Manager
Company: MrBeast
Location: USA
Posted Dec 12, 2025
The Ecommerce Product Manager role focuses on optimizing Shopify storefronts, enhancing conversion rates, and ensuring brand consistency through cross-functional collaboration and data-driven strategies.
Senior Software Engineer - Platform InfraSec
Company: Grafana Labs
Location: Sweden
Posted Dec 12, 2025
This job description outlines a remote position in Sweden for a Platform InfraSec role focusing on security automation and tools. The role emphasizes collaboration, growth opportunities, and technical expertise in areas like CSP, Kubernetes, and Terraform. The company highlights shared ownership through RSUs and a supportive team environment.
Financial Crimes Compliance Modeling & Analytics Manager
Company: Mercury
Location: USA
Posted Dec 12, 2025
Mercury focuses on building a secure finance stack for startups, emphasizing compliance and AML efforts. They seek a Modeling and Analytics Manager with expertise in FCC and data analytics, offering competitive salaries and benefits.
Voice of Customer - Product Program Manager
Company: Grafana Labs
Location: USA
Posted Dec 12, 2025
This remote role involves managing VoC programs, collaborating with cross-functional teams, and leveraging AI tools. It offers growth opportunities in Product or RampD roles with competitive compensation and RSUs.