Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Software Engineer - Distributed Systems
Company: Figma
Location: USA
Posted Dec 12, 2025
This job description highlights a Software Engineer role at Figma focusing on infrastructure design and distributed systems. It emphasizes collaboration, scalability, and innovation while outlining requirements for experienced engineers and benefits like equity, competitive compensation, and remote work flexibility.
Strategic Programs Director
Company: ConnectWise
Location: USA
Posted Dec 12, 2025
The Director of Strategic Programs role involves strategic alignment, operational governance, program leadership, and executive partnership. Key responsibilities include driving strategic priorities, managing cross-functional initiatives, and enabling data-driven decisions through governance frameworks and reporting.
Customer Support Manager
Company: Maven
Location: USA
Posted Dec 12, 2025
Maven is transforming postgraduate education with expert-led courses and high engagement rates, seeking a support manager to scale operations as they grow rapidly. The role offers ownership of customer operations, collaboration with key stakeholders, and opportunities to shape the company's future.
Senior Program Manager - Brand Operations
Company: Webflow
Location: USA
Posted Dec 12, 2025
Webflow seeks a Senior Program Manager to build operational infrastructure for Brand Marketing, offering growth opportunities and strategic influence. The role emphasizes scalability, cross-functional collaboration, and financial acumen, with competitive compensation and remote-first flexibility.
Sr. Product Manager - Content Quality Signals
Company: Pinterest
Location: USA
Posted Dec 12, 2025
The job posting seeks a Sr Product Manager to lead content quality signals at Pinterest, focusing on machine learning, user experience, and cross-functional collaboration to enhance safety and business outcomes.
Program Manager
Company: ReflexAI
Location: USA
Posted Dec 12, 2025
ReflexAI seeks a Program Manager to lead a global social impact initiative, offering competitive compensation, remote flexibility, and opportunities to drive innovation in AI-driven solutions. The role emphasizes cross-functional collaboration, strategic leadership, and alignment with core values of impact and inclusion.
Senior Agile Scrum Master
Company: Blackbaud
Location: India
Posted Dec 12, 2025
This job description outlines a Scrum Master role focused on agile project management and SAFe practices. The position emphasizes collaboration, continuous improvement, and delivering high-quality solutions. It highlights a supportive agile environment, flexible work arrangements, and opportunities for professional growth.
Compliance & Legal Officer
Company: Gcore
Location: Poland,Lithuania,Cyprus
Posted Dec 12, 2025
Gcore seeks a Compliance and Legal Officer to manage regulatory compliance, data protection, and legal operations. The role involves working with global partners and ensuring adherence to EU, US, and UK regulations. Benefits include flexible work and global opportunities.
Software Engineer (L5) - Ads Identity, Signals & Audiences - Advertiser User Engagement Signals
Company: Netflix
Location: USA
Posted Dec 12, 2025
Netflix highlights its leading entertainment service with over 300 million members, introduces an ad-supported tier, and outlines a Software Engineer role with competitive compensation and comprehensive benefits, emphasizing privacy and diversity.
Vice President of Sales
Company: Alopex Powered by ShiFox
Location: USA
Posted Dec 12, 2025
This job posting highlights a leadership opportunity in a growing remote care management organization with competitive compensation, flexibility, and impactful roles. The position offers remote work flexibility, collaborative culture, and direct influence on company growth, attracting candidates with strong sales and leadership experience.
Senior Product Researcher / Senior UX Researcher
Company: ApprovalMax Limited
Location: Serbia
Posted Dec 12, 2025
ApprovalMax is growing with a £10 million investment, expanding its Money Out automation capabilities and seeking product research professionals. The company emphasizes automation, compliance, and scaling while offering competitive benefits and remote work flexibility.
SMB Customer Success Manager
Company: Newsela
Location: USA
Posted Dec 12, 2025
The role offers impactful work in education with opportunities for growth, data-driven strategies, and competitive compensation. Benefits include remote work, professional development, and a supportive environment.