Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Software Engineer - Clinical CMS
Company: labcorp
Location: USA
Posted Dec 12, 2025
This job posting highlights Labcorp Genetics' mission to advance genetic healthcare through innovative technology. The role requires leadership in developing scalable solutions for genetic testing while offering competitive compensation and comprehensive benefits. The company emphasizes collaboration, professional growth, and impactful work in transforming healthcare through genetic research.
Analytics Engineer (L4) - Ads
Company: Netflix
Location: USA
Posted Dec 12, 2025
Netflix seeks an Analytics Engineer to design metrics and dashboards for their Ads business, offering competitive compensation and comprehensive benefits in a diverse, inclusive culture.
Regional Sales Director
Company: Fortive
Location: USA
Posted Dec 12, 2025
The text outlines a sales role in healthcare technology, requiring expertise in consultative selling, account planning, product mastery, and compliance. It lists qualifications, experience, and tools like Salesforce and SFDC.
Client Service Representative
Company: labcorp
Location: USA
Posted Dec 12, 2025
This job posting highlights a Client Service Representative role with comprehensive benefits, remote work flexibility, and opportunities for growth. The position emphasizes customer-centric support, professional development, and a commitment to diversity and inclusion. Qualifications include experience in client-facing roles and proficiency with CRM tools.
Director Regional Sales - MED
Company: GitLab
Location: Europe
Posted Dec 12, 2025
This job description outlines a leadership role focused on expanding GitLabs presence in the MED region through strategic sales growth, team development, and cross-functional collaboration. It emphasizes structured processes, market expansion, and building relationships with key accounts.
Bilingual Operations Specialist
Company: First Advantage
Location: Brazil
Posted Dec 12, 2025
This job posting seeks a Bilingual Operations Specialist for a remote role in Brazil, emphasizing empathy, inclusivity, and detailed verification tasks. Requirements include bilingual skills, experience in call centers, and strong communication abilities.
Senior Software Engineer - Platform InfraSec
Company: Grafana Labs
Location: UK
Posted Dec 12, 2025
This remote UK role involves automation and security for Grafana Cloud, requiring collaboration and expertise in Kubernetes, IAM, and cloud security. Growth opportunities and competitive compensation are highlighted, with emphasis on teamwork, learning, and shared ownership in the company's success.
Senior Test Engineer (L5) - Games Platform Quality
Company: Netflix
Location: USA
Posted Dec 12, 2025
This text describes Netflix's Games Platform team mission, a Senior Test Engineer role with technical requirements and responsibilities, and details about compensation and benefits. It balances professional information with neutral organizational details.
Chief of Staff CPG
Company: Levo Naturals
Location: USA
Posted Dec 12, 2025
This job description outlines a Chief of Staff role requiring strategic leadership, operational expertise, and organizational excellence. It emphasizes key qualities like business acumen, resilience, and influence while detailing responsibilities spanning executive support, project management, and cross-functional collaboration. The compensation package includes competitive salary, bonuses, benefits, and equity opportunities.
Product Manager - Cloud
Company: Hammerspace
Location: USA
Posted Dec 12, 2025
This job posting seeks a Technical Product Manager to lead cloud and containerized data platform productization, requiring hands-on technical expertise and collaboration across teams. Key responsibilities include cloud adaptation, requirement definition, and integration workflows. Qualifications emphasize cloud provider knowledge and hardware experience, with competitive compensation and benefits.
Practitioner Education Representative I
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 12, 2025
This job posting outlines a remote position for a Practitioner Education Representative at American Specialty Health, requiring outreach, compliance, and customer service responsibilities. The role involves educating practitioners, conducting surveys, and maintaining compliance with regulatory standards. Qualifications include a high school diploma, customer service experience, and proficiency in MS Office. The company emphasizes equal opportunity employment and provides remote work guidelines with specific technical requirements.
Senior Software Engineer - Platform InfraSec
Company: Grafana Labs
Location: Germany
Posted Dec 12, 2025
This remote position in Germany involves working on security automation and infrastructure for Grafana Cloud. Responsibilities include collaborating with teams, ensuring secure practices, and contributing to security reviews. The role offers growth opportunities and competitive compensation with RSUs.