Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Package Consultant-SAP HANA SCM TM
Company: IBM
Location: Kolkata, IN
Posted Dec 12, 2025
This text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and career growth through strategic projects and skill development. It highlights the role's impact on clients and the importance of technical expertise in SAP and TM integration.
Full Stack Application Developer
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
IBM CIC offers a supportive work environment with opportunities for career growth, extensive training, flexible working arrangements, and a culture of innovation. The role emphasizes technical expertise in cloud development and collaboration with clients to drive impactful solutions.
Content Manager
Company: Netwrix
Location: Remote
Posted Dec 12, 2025
This job posting seeks a Content Manager with skills in content production, SEO, and collaboration tools. The role emphasizes editorial workflows, AI integration, and cross-departmental coordination. The company highlights values like customer focus, transparency, and innovation, along with benefits like health insurance, career growth opportunities, and a collaborative work environment.
Director - Sales Strategy
Company: Zendesk
Location: Remote
Posted Dec 12, 2025
This job description outlines a Director Sales Strategy role at Zendesk, emphasizing global revenue growth, team leadership, and cross-functional collaboration. It highlights the company's focus on customer relationships, flexible work arrangements, and inclusive workplace culture with a competitive salary range.
Clinical Network Recruiter I (Entry level)
Company: American Specialty Health Incorporated
Location: Remote
Posted Dec 12, 2025
This job posting describes a remote Clinical Network Recruiter position requiring outbound sales calls, remote work setup, and specific qualifications. It outlines responsibilities, qualifications, core competencies, and physical requirements for the role.
Senior RevOps Analyst (AI-Native)
Company: Gcore
Location: Poland,Georgia,Serbia,Lithuania,Cyprus,Germany
Posted Dec 12, 2025
Gcore offers innovative infrastructure solutions for AI and cloud services, with global reach and career opportunities. The role emphasizes data analysis, automation, and AI integration, supported by competitive benefits and a collaborative environment.
Software Engineer Rust Shopify
Company: ParcelHero
Location: Philippines
Posted Dec 12, 2025
ParcelHero promotes itself as a innovative, fast-paced remote-first company offering career growth opportunities and cutting-edge solutions. The text highlights their global expansion, technology-driven approach, and technical job requirements for a senior engineering role with competitive compensation.
Privacy Assurance Program Analyst
Company: TrustArc
Location: United States
Posted Dec 12, 2025
This job posting outlines a Privacy Assurance Program Analyst role with responsibilities involving regulatory research, program development, and compliance documentation. It highlights benefits like remote work, competitive compensation, and a commitment to diversity, while emphasizing required skills in privacy regulations and analytical capabilities.
Salesforce Developer
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
This job description highlights opportunities to contribute to IBM's global impact through innovative Salesforce development, agile methodologies, and career growth. It emphasizes collaboration, technical expertise, and professional development in a dynamic environment.
Senior Scrum Master
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 12, 2025
The text highlights IBM's innovative approach to solving customer challenges through AI-powered cloud-native solutions. It emphasizes collaboration, growth opportunities, and a dynamic work environment. The role of a Scrum Master is described with focus on Agile practices, team facilitation, and project management using tools like JIRA and Salesforce.
Frontend Engineer Editor Team
Company: ThriveCart
Location: Remote
Posted Dec 12, 2025
ThriveCart is a leading no-code sales platform for digital creators, offering tools to boost revenue and scale businesses. They seek a tech-savvy developer with cloud experience and entrepreneurial spirit for a collaborative role.
Senior Backend Engineer
Company: Goodnotes
Location: Europe & Asia
Posted Dec 12, 2025
Goodnotes seeks innovative collaborators to advance AI-human collaboration through transformative digital notetaking. The role emphasizes ownership, user-centricity, and cross-functional teamwork across global teams, with opportunities to shape APIs for millions of users.