Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Staff Full Stack Software Engineer - Churn
Company: Dropbox
Location: Poland
Posted Dec 11, 2025
This job description outlines a Staff Full Stack Software Engineer role focused on international growth and churn reduction. The position requires 10+ years of experience in backend/frontend technologies, strong problem-solving skills, and collaboration across teams. It emphasizes scalable systems, AI-enabled products, and cross-functional partnership while mentioning potential oncall responsibilities.
User Risk Strategist
Company: Stripe
Location: USA
Posted Dec 11, 2025
Stripe's mission focuses on expanding internet GDP through innovative financial infrastructure. The role offers significant impact by addressing global economic challenges while collaborating with executives and strategic partners to drive sustainable growth through risk management and user trust initiatives.
Product Designer
Company: Warp
Location: USA
Posted Dec 11, 2025
The text highlights Warp's focus on design-driven innovation and seeks a passionate product designer to shape the future of software engineering. It emphasizes collaboration, user-centric design, and competitive compensation, showcasing the company's commitment to creating exceptional tools for developers.
Account Executive - Product Sales, Optimized Checkout
Company: Stripe
Location: USA
Posted Dec 11, 2025
Stripe seeks a skilled Account Executive to drive growth of their payment solutions, emphasizing opportunities to impact the global economy and collaborate with cross-functional teams. The role requires expertise in sales, product knowledge, and building relationships with enterprise clients, with a focus on delivering exceptional results in a fast-paced environment.
Lifecycle Marketing Manager
Company: Shippo
Location: USA
Posted Dec 11, 2025
Shippo offers shipping solutions for ecommerce businesses, hiring a Lifecycle Marketing Manager with responsibilities in email campaigns and customer engagement, along with competitive benefits and flexible work arrangements.
Senior Manager - Accounts Receivable
Company: Aurora Solar
Location: Canada
Posted Dec 11, 2025
Aurora Solar promotes solar adoption through innovative software, emphasizing team collaboration, growth opportunities, and comprehensive employee benefits while highlighting their mission to create a sustainable future for all.
Staff Product Designer - New Initiatives
Company: Dropbox
Location: USA
Posted Dec 11, 2025
This job description outlines a Staff Product Designer role at Dropbox, focusing on leading design for CompanyOS, a new AI-native operating system. The position requires collaboration with cross-functional teams, user research, and designing complex workflows. Key qualifications include 10+ years of experience, strong customer focus, and ownership mindset.
Enterprise Account Executive (Norwegian speaking)
Company: Sanity
Location: Norway,UK
Posted Dec 11, 2025
This text promotes Sanity.io's enterprise sales role, highlighting opportunities to drive growth with renowned clients, a supportive team, and competitive benefits. It emphasizes innovation, global impact, and a positive work culture.
Staff Product Designer - New Initiatives
Company: Dropbox
Location: Canada
Posted Dec 11, 2025
This job description outlines a Staff Product Designer role at Dropbox focused on developing CompanyOS, an AI-native operating system. The position requires leading design initiatives, collaborating with cross-functional teams, and delivering intuitive user experiences. Key qualifications include 10+ years of product design experience, strong customer focus, and expertise in AI/ML technologies.
Principal Statistical Programmer Consultant (Oncology)
Company: ClinChoice
Location: USA
Posted Dec 11, 2025
This job posting seeks a Principal Statistical Programmer Consultant for a global CRO client, highlighting responsibilities in oncology trials, regulatory submissions, and leadership roles. The position emphasizes expertise in SAS, CDISC standards, and cross-functional collaboration. ClinChoice, a 28-year-old CRO, promotes diversity and continuous training, offering a mix of security and career opportunities in a global environment.
Senior Product Manager - Goodnotes Text Editor
Company: Goodnotes
Location: Europe
Posted Dec 11, 2025
Goodnotes seeks a Senior Product Manager to lead the evolution of their typing experience, emphasizing innovation, collaboration, and user-centric design. The role involves strategic planning, cross-functional teamwork, and a focus on improving digital input systems.
Clinical R Programmer (SDTM/ADaM)
Company: ClinChoice
Location: USA
Posted Dec 11, 2025
This job posting seeks a Clinical R Programmer Consultant with expertise in SDTM and ADaM datasets, R programming, and CDISC standards. The role involves collaborating with cross-functional teams, ensuring regulatory compliance, and contributing to automation initiatives. ClinChoice, a global CRO, emphasizes training, diversity, and high-quality clinical development solutions.