Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Fullstack Engineer (RoR/vue.js), Software Supply Chain Security: Authorization
Company: GitLab
Location: Canada,Netherlands,UK
Posted Dec 11, 2025
This job description highlights a Senior Full Stack Engineer role at GitLab focused on building secure authorization systems, collaborating with cross-functional teams, and solving complex technical challenges. It emphasizes impact on millions of users, performance optimization, and contributions to zero-trust architecture while offering professional growth opportunities.
Research Scientist (L5) - Member Understanding Foundations
Company: Netflix
Location: USA
Posted Dec 11, 2025
Netflix seeks a Research Scientist to enhance understanding of its members through machine learning, offering competitive compensation and comprehensive benefits. The role emphasizes innovation, cross-functional collaboration, and impactful contributions to product development.
Manager, Software Engineering - Infrastructure
Company: Figma
Location: USA
Posted Dec 11, 2025
This job posting highlights a Leadership role in Figma's Infrastructure organization, emphasizing opportunities to shape future file management systems, collaborate with cross-functional teams, and contribute to global user experiences. The role offers career growth, inclusive culture, and competitive benefits including equity, health benefits, and remote work flexibility.
VP, Growth - Breakout Prop
Company: Kraken
Location: USA
Posted Dec 11, 2025
Kraken promotes its mission to accelerate crypto adoption through a worldclass team and innovative products. The company emphasizes security, education, and global accessibility while seeking growth marketing leaders to scale its impact in the crypto space.
Commercial Account Executive - Acquisition
Company: Grafana Labs
Location: Spain
Posted Dec 11, 2025
Grafana Labs seeks a Commercial Account Executive in Spain with sales experience and technical background. Responsibilities include prospecting, closing deals, and managing the sales pipeline. Compensation includes a competitive OTE and RSUs.
Solutions Architect II
Company: ExtraHop
Location: USA
Posted Dec 11, 2025
The ExtraHops Solutions Architecture team emphasizes customer success and tackling complex business/technology challenges across industries. The role involves designing data visualizations, analyzing network topologies, and developing solutions to improve incident response. Required qualifications include cybersecurity experience, networking knowledge, and scripting skills, with a focus on impactful technical and strategic contributions.
Product Manager (Mobile Apps)
Company: Ideaware
Location: Colombia
Posted Dec 11, 2025
This job posting highlights a Product Manager role at an innovative Healthtech startup focused on transforming healthcare delivery. The position emphasizes fast turnarounds, collaboration with design/engineering teams, and competitive benefits like remote work and competitive pay. It attracts candidates with experience in mobile app development and a passion for impactful product work.
Enterprise Account Executive - Growth
Company: Grafana Labs
Location: Spain
Posted Dec 11, 2025
Grafana Labs seeks an Enterprise Account Executive in Spain with 5+ years in tech sales, focusing on growth and customer management. Compensation includes a competitive OTE and RSUs.
Principal Software Engineer
Company: Invisible Technologies
Location: Brazil
Posted Dec 11, 2025
This job description outlines a Principal Software Engineer role requiring extensive Linux and Python expertise, with responsibilities including system design, containerization, and API development. It highlights competitive salary ranges and benefits like oncall rotations and professional growth opportunities.
Behavioral Health Care Manager
Company: Triplemoon Clinical
Location: USA
Posted Dec 11, 2025
This text describes a behavioral health care manager role emphasizing collaborative care, evidence-based interventions, and patient support. It outlines responsibilities like clinical screening, goal setting, and behavioral interventions, along with qualifications and benefits such as remote work opportunities and professional development.
Principal Consultant
Company: Da Vinci
Location: USA
Posted Dec 11, 2025
Da Vinci's WMS solutions, recognized by Gartner, offer growth opportunities. The Principal Consultant role requires expertise in WMS implementations, with competitive benefits and a focus on customer success and innovation.
Lead Product Manager
Company: Green Dot Corporation
Location: USA
Posted Dec 11, 2025
Green Dot seeks a Lead Product Manager to design and execute partner product strategies, focusing on cloud migration and cross-functional collaboration. The role includes managing product lifecycles, ensuring compliance, and meeting technical requirements. Salary ranges from $109,300 to $163,900.