Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Backend Engineer, User Platform - Java
Company: Canva
Location: Australia
Posted Dec 11, 2025
This job description highlights opportunities to work on scalable backend systems, collaborate with engineering teams, and contribute to expanding Canva's authentication platform. The role emphasizes building high-performance systems for user management and enhancing experiences for enterprise customers.
Accounting Technologist
Company: IBM
Location: BUENOS AIRES, AR
Posted Dec 11, 2025
This job description seeks an Accounting Technologist with experience in data management, analysis, and visualization tools. The role involves transforming financial data, ensuring quality, and collaborating with stakeholders to deliver data-driven solutions. Required skills include SQL proficiency, scripting languages, and strong analytical abilities.
System Service Representative
Company: IBM
Location: Tallinn, EE
Posted Dec 11, 2025
The job posting seeks a customer-focused Technical Support Representative with communication skills, technical expertise, and experience in customer service. Requirements include education in electronics/computers, troubleshooting knowledge, bilingual communication skills, and a valid driver's license with personal car.
Application Developer-zOS
Company: IBM
Location: Hyderabad, IN
Posted Dec 11, 2025
The text describes a career in IBM Consulting emphasizing global collaboration, innovation in hybrid cloud and AI, technical expertise, and professional development opportunities. It outlines role responsibilities, required skills, and preferred qualifications for working with clients and technology platforms.
Software Engineer - Backend
Company: IBM
Location: Austin, US
Posted Dec 11, 2025
This job description outlines a Software Engineer role requiring expertise in Agile development, microservices, AWS, and DevOps tools. It emphasizes cross-functional collaboration, CI/CD pipelines, and proficiency in languages like Golang and Java. The position demands both technical skills and adaptability to business needs.
Technical Support Professional
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 11, 2025
This job posting describes a remote support engineer role requiring Linux storage and Kubernetes expertise, with responsibilities including customer support, troubleshooting, and collaboration. It outlines educational requirements, technical skills, and preferred experience in specific technologies.
Consulting Account Executive, NYC/Philly
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description highlights a Consulting Account Executive role at IBM, emphasizing opportunities to lead in technology innovation, solve complex problems, and grow business through collaboration with clients and partners. The position requires expertise in data analytics, strong communication skills, and a track record in sales, with integration into IBM's organization post-acquisition.
Sr. SW Engineer - Rules
Company: Visa
Location: Brazil
Posted Dec 11, 2025
Pismo, a tech company founded in 2016, offers a cloud-based platform for banking solutions. They seek engineers for the Rules team, focusing on scalable fintech systems with AWS and microservices, in a remote setup based in Brazil.
Senior Salesforce Administrator
Company: labcorp
Location: USA
Posted Dec 11, 2025
Labcorp is seeking a Senior Salesforce Administrator to join their dynamic team, offering competitive pay, comprehensive benefits, and opportunities to work with cutting-edge technology. The role involves managing CRM systems, collaborating with cross-functional teams, and contributing to innovative healthcare solutions. The company emphasizes work-life balance, global development, and a commitment to improving health through advanced diagnostics and drug development.
2026 Intern – UI/UX Design
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 11, 2025
This internship offers a unique opportunity to work at IBM's Marketing Communications team, focusing on UIUX design for the IBM.com platform. The role involves collaborative projects, mentorship, and exposure to hybrid cloud and AI innovations. Candidates must be available for specific dates and have relevant design skills.
Software developer
Company: IBM
Location: Ahmedabad, IN
Posted Dec 11, 2025
The role involves developing high-quality software solutions within a collaborative team, utilizing various technologies and Agile principles. Opportunities for growth and innovation are emphasized, with a focus on problem-solving and continuous learning.
Director of Product - Maps
Company: Mapbox
Location: USA
Posted Dec 11, 2025
Mapbox is a leading real-time location platform with 4M developers, offering tools for businesses. The role involves product strategy for maps, focusing on innovation and customer experience.