Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Trial Master Files Representative
Company: Celerion
Location: USA
Posted Dec 11, 2025
Celerion seeks a Full-Time Trial Master Files Representative for a remote position, emphasizing clinical research expertise, document management skills, and collaboration. The role involves maintaining Trial Master Files, communicating with stakeholders, and adhering to regulatory standards. The company highlights values like Integrity, Trust, and Respect, while offering competitive pay and equal opportunity employment.
Sr. Threat Analyst - Quality Assurance
Company: Optiv
Location: USA
Posted Dec 11, 2025
This job description outlines a remote Sr QA Analyst role with responsibilities in quality assurance, security analysis, and compliance. It highlights required experience in cybersecurity and offers benefits like remote work flexibility and professional development opportunities.
Senior Product Manager - Payments
Company: Pleo
Location: Denmark,Sweden,Spain,Portugal,UK,Netherlands
Posted Dec 11, 2025
The role involves leading the Payments team to create seamless customer experiences. Responsibilities include shaping the payment platform's vision, driving results, and collaborating with stakeholders. The position offers competitive salaries and benefits like a Pleo card, catered meals, and mental health support.
Customer Training Manager
Company: Masabi
Location: Colombia
Posted Dec 11, 2025
Masabi is driving the fare payment revolution, offering a remote Customer Training Manager role with benefits like flexible work, training allowances, and a focus on innovation. The company emphasizes purpose-driven growth, collaboration, and making transit accessible for all.
Forward Deployed Engineer - Strategist
Company: ElevenLabs
Location: Ukraine
Posted Dec 11, 2025
ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek Forward Deployed Engineers to drive impactful solutions through cutting-edge technology and global collaboration.
Customer Training Manager
Company: Masabi
Location: Canada
Posted Dec 11, 2025
Masabi is revolutionizing fare payment systems with global platforms used in over 250 locations. The job posting highlights a Customer Training Manager role with remote work options, competitive benefits, and a mission to make transit fair and accessible for all.
Staff Technical Lead
Company: HubSpot
Location: USA
Posted Dec 11, 2025
This job posting seeks a Staff Technical Lead to spearhead API development for HubSpot's data platform, emphasizing scalable systems and customer impact. The role combines hands-on engineering with leadership, offering competitive compensation and benefits aligned with HubSpot's innovation-driven culture.
Cloud Platform Architect
Company: Bugcrowd
Location: USA
Posted Dec 11, 2025
The job seeks a Cloud Platform Architect to design and optimize cloud-native platforms, focusing on scalability, security, and integration with microservices and APIs. The role involves leading architectural decisions and ensuring compliance with security standards.
Senior IT & Security
Company: n8n
Location: Germany,Spain,Finland,Sweden,Poland,Ireland,UK
Posted Dec 11, 2025
n8n highlights its rapid growth, strong community, and achievements, offering a leadership role in IT and Security with competitive benefits and a focus on innovation and diversity.
Technical Writer
Company: TrustArc
Location: Philippines
Posted Dec 11, 2025
TrustArc emphasizes data privacy solutions, global team collaboration, employee support initiatives, and core values. The job description highlights technical writing roles with opportunities for growth, while promoting diversity and inclusion in the workplace.
Regulatory Affairs Specialist – Consultant
Company: ClinChoice
Location: Mexico
Posted Dec 11, 2025
The job description outlines a Regulatory Affairs Specialist role with responsibilities including managing product licenses, FDA submissions, and compliance. Requirements include 3+ years of experience, technical skills, and a focus on quality. ClinChoice emphasizes a supportive culture and global opportunities.
Machine Learning Engineer
Company: Spotify
Location: North America
Posted Dec 11, 2025
Spotify's teams focus on enhancing user experience through personalization and storytelling, seeking ML engineers to innovate. The company emphasizes inclusivity and global impact, offering competitive benefits.