Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
NetSuite System Analyst
Company: Cologix
Location: Denver, CO
Posted Dec 10, 2025
Cologix, a leading data center company based in Denver, offers competitive benefits and emphasizes exceptional customer service and ESG initiatives. The job posting highlights a NetSuite System Analyst role with opportunities for collaboration, process improvement, and career growth in a supportive environment.
Staff Backend Software Engineer - Databases - Loki Ingest
Company: Grafana Labs
Location: Remote
Posted Dec 10, 2025
This job posting highlights a remote software engineer role with opportunities in Spain, Germany, the UK, and Sweden. The position involves working on open-source observability platforms like Loki and Mimir, contributing to cloud services, and collaborating in a global, diverse team. It emphasizes remote-first work, customer focus, and career growth while requiring technical expertise in Go, Kubernetes, and distributed systems.
Staff Backend Software Engineer - Databases - Loki Ingest
Company: Grafana Labs
Location: Remote
Posted Dec 10, 2025
This job posting highlights a remote software engineer role with opportunities in Spain, Germany, the UK, and Sweden. The position involves working on open-source observability platforms like Loki and Mimir, contributing to cloud services, and collaborating on distributed systems. The role emphasizes remote-first teamwork, career growth, and compensation ranging from £100,000 to £121,000.
Strategic Partnership Director
Company: International Medical Group
Location: USA
Posted Dec 10, 2025
IMG seeks a Strategic Partnership Director to drive growth in travel insurance through market insights, partner management, and competitive analysis. The role involves managing digital platforms, enhancing partnerships, and ensuring IMG's competitiveness. Qualifications include a bachelor's degree or experience in travel insurance, digital distribution, and strong analytical skills.
Account Executive - Corporate
Company: HubSpot
Location: Remote
Posted Dec 10, 2025
HubSpot is evolving into a platform to support customer teams, emphasizing growth and integration. They're hiring for Corporate Account Executives with competitive benefits and remote flexibility.
Associate Underwriter
Company: Ck Specialty Insurance Associates, Inc
Location: Remote
Posted Dec 10, 2025
CK Specialty Insurance Associates promotes growth, innovation, and career opportunities. The Associate Underwriter role offers training, benefits, and a dynamic work environment with potential for advancement.
Policy and Reporting Analyst
Company: Evident Change
Location: USA
Posted Dec 10, 2025
This job posting highlights a remote Policy and Reporting Analyst role with competitive compensation, comprehensive benefits, and opportunities for professional growth. The position emphasizes client interaction, data reporting, and problem-solving in a supportive work environment.
System Services Representative - Oxmoor DC4
Company: IBM
Location: HUNTSVILLE, US
Posted Dec 11, 2025
The role emphasizes customer satisfaction through technical support, coordination of hardware/software support, and ensuring seamless operations. Required skills include problem-solving, communication, and adaptability, with a focus on IBM's innovative infrastructure.
Staff Backend Software Engineer - Databases - Loki Ingest
Company: Grafana Labs
Location: Remote
Posted Dec 10, 2025
This job posting describes a remote software engineer role focusing on databases and observability platforms. It outlines responsibilities, requirements, and compensation details for positions in Spain, Germany, the UK, and Sweden. The role emphasizes collaboration, open-source contributions, and cloud technologies.
Analyst I - Data Science
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 10, 2025
This job description outlines a Junior Data Scientist role at Liberty Mutual, focusing on building predictive models, data pipelines, and workforce planning solutions. The company emphasizes competitive compensation, inclusive culture, and professional growth opportunities, while detailing technical requirements and preferred skills for the position.
Technical Lead (React+ Next.js) (remote)
Company: Andersen
Location: The United States of America
Posted Dec 10, 2025
This job posting highlights a Technical Lead role focused on advancing AI integration in engineering workflows. The position offers opportunities for career growth, remote work flexibility, and access to professional development resources. Key responsibilities include leading AI adoption, redefining SDLC processes, and mentoring teams. The company emphasizes innovation, collaboration with industry leaders, and a supportive work environment with perks like training, health insurance, and team activities.
Call Center Representative
Company: Lap of Love
Location: Remote
Posted Dec 10, 2025
This job posting seeks a Call Center Representative for Lap of Love, emphasizing compassionate end-of-life care for pets and their families. The role involves customer service, emotional support, and administrative tasks, with benefits including remote work, comprehensive insurance, and paid time off. However, it requires strict adherence to schedules, extensive training, and handling high call volumes.