Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Software Engineer - Experimentation Infrastructure
Company: Airbnb
Location: USA
Posted Dec 10, 2025
This job description outlines a software engineering role at Airbnb's Experimentation team, focusing on building infrastructure for experimentation platforms and feature flagging systems. The position requires experience with JVM languages, OOP design, and collaboration across teams. It emphasizes remote eligibility with potential in-office requirements and includes details about inclusion commitments.
Senior Software Engineer - Back End
Company: Tillster, Inc.
Location: Portugal
Posted Dec 10, 2025
Tillster seeks a Senior Software Engineer to join their global team, focusing on scalable cloud solutions. The role offers competitive benefits, a collaborative culture, and opportunities to innovate in restaurant tech.
Support Specialist (VoIP)
Company: Talent Hackers
Location: Nigeria
Posted Dec 10, 2025
This job posting seeks a motivated Tier 1 VoIP Support Specialist with hands-on experience in VoIP platforms and strong customer service skills. The role involves providing technical support, troubleshooting issues, and maintaining client systems while emphasizing a positive team-first attitude. The company offers competitive compensation, career growth opportunities, and a collaborative culture.
Purchasing Specialist
Company: GuidePoint Security
Location: USA
Posted Dec 10, 2025
This job description outlines the responsibilities of a Purchasing Specialist at GuidePoint Security LLC, including order processing, vendor communication, and compliance with service-level agreements. The role requires experience in purchasing, attention to detail, and flexibility in work schedules, with emphasis on analytical skills and adaptability.
Client Operations Specialist - Enterprise
Company: Optiv
Location: USA
Posted Dec 10, 2025
This job description outlines a Client Operations Specialist role involving sales support, CRM system usage, and remote work opportunities. It highlights responsibilities like generating quotes, client communication, and collaboration with teams, while emphasizing company benefits such as professional development and remote work flexibility.
Senior Product Manager - Noa Notes
Company: Docplanner
Location: Spain
Posted Dec 10, 2025
DocPlanner aims to revolutionize healthcare through AI, offering a mission-driven role with flexible work and impactful projects. The company emphasizes diversity, innovation, and a startup mindset while providing competitive benefits and global opportunities.
Deputy General Counsel
Company: KoBold Metals
Location: Zambia
Posted Dec 10, 2025
KoBold Metals Zambia Limited is a Zambian-led mineral exploration company using AI technology to develop new mines. The job posting seeks a Deputy General Counsel to build a legal department, manage compliance, and support corporate operations while promoting ethical standards and equal employment opportunities.
Solution Executive - Public Sector
Company: Insight
Location: USA
Posted Dec 10, 2025
Insight offers a competitive salary and benefits, emphasizing growth and community impact. The role involves sales and technical expertise in public sector solutions, with opportunities for career advancement.
Lifecycle Marketing Manager
Company: Jane App
Location: Canada
Posted Dec 10, 2025
Jane seeks a Lifecycle Marketing Manager to enhance customer journeys and drive growth. The role emphasizes impact, collaboration, and innovation in a high-growth SaaS environment with competitive compensation and benefits.
Forma Strategy Mgr
Company: Autodesk
Location: UK,Netherlands,Norway
Posted Dec 10, 2025
Autodesk seeks a Forma Strategy Manager in EMEA to drive strategic direction for their Industry Cloud, focusing on cross-functional alignment and AI-driven solutions. The role emphasizes innovation, collaboration, and industry transformation within the AECO ecosystem.
Head of Sales
Company: Dropbox
Location: Japan
Posted Dec 10, 2025
This job description outlines the responsibilities and requirements for the Head of Dropbox APJ, focusing on leading sales strategies, cross-functional collaboration, and driving regional growth through partnerships and operational excellence.
Product Manager
Company: Conduit
Location: Remote
Posted Dec 10, 2025
Conduit's cloud platform addresses Ethereum scalability challenges through rollup technology, showcasing rapid growth, $37M Series A funding, and an elite team. The company seeks a Product Manager to drive enterprise-grade crypto infrastructure innovation.