Exceptional Service Jobs in Remote

318,390 open positions · Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Intelligent Platforms Solutions Executive - ServiceNow, Salesforce, & Adobe

Company: CDW

Location: Remote

Posted Feb 28, 2025

CDW, a Fortune 200 leader, offers a role in its Digital Velocity Solutions Executive team. The position involves selling Digital Velocity services and products related to ServiceNow, Adobe, and Salesforce. Key responsibilities include developing strategies to expand CDW's customer base, understanding capabilities and value propositions, cultivating relationships with key personnel, and managing sales cycles. The ideal candidate should have 5+ years of experience in enterprise sales, a proven track record of meeting sales goals, and strong communication skills. CDW provides a competitive salary range of $100,000 - $120,000, an uncapped commission, and a supportive work culture.

Sales Sourcer (6-month contract)

Company: Dandy

Location: Remote

Posted Mar 01, 2025

Dandy, a venture-backed company, is revolutionizing the dental industry by integrating and simplifying dental practice functions through technology. They are seeking a contract Sales Sourcer with 5+ years of experience in high-growth tech companies to source top sales and GTM talent. The role involves partnering with recruiters, learning Dandy's talent standards, and developing creative sourcing strategies. Dandy offers comprehensive benefits and is committed to diversity and inclusion.

Sales Development Representative (Remote)

Company: Dscout

Location: Remote

Posted Feb 28, 2025

Dscout is a leading company in experience research technology, offering a platform for businesses to gain insights into user needs and behaviors. They are currently seeking a Sales Development Representative to generate and qualify new business opportunities, collaborate with account executives, and contribute to market strategies. The role offers opportunities for career growth and a competitive compensation package. Dscout values diversity and inclusivity, and provides a supportive work environment with flexible benefits.

Learning Engagement Consultant (LEC)

Company: 360Learning

Location: Remote

Posted Feb 25, 2025

360Learning is seeking a passionate Learning Engagement Consultant to join their team. The role involves guiding clients on using the 360Learning platform, executing a blended training approach, and contributing to customer retention. The ideal candidate should have experience in creating or managing learning and development curricula, strong listening and teaching skills, and a proactive, results-oriented mindset. The company offers competitive compensation, comprehensive benefits, professional development opportunities, and a remote-first culture. 360Learning is committed to diversity, equity, and inclusion, and is an equal opportunity employer.

Lead Business Analyst (Automotive)

Company: Agero

Location: Remote

Posted Feb 28, 2025

Agero, a leading B2B whitelabel provider of digital driver assistance services, is revolutionizing the vehicle ownership experience through data-driven technology. The company, with over 150 million vehicle coverage points, manages 12 million service events annually. Agero is seeking a Lead Business Analyst to drive strategic decision-making by delivering impactful data-driven insights. The ideal candidate will have advanced SQL skills, business acumen, and experience in the automotive industry. Key responsibilities include collaborating with business leaders, developing tailored data products, optimizing SQL queries, and creating dashboards to track key performance indicators.

Technical Architect

Company: CDW

Location: Remote

Posted Mar 01, 2025

CDW offers a rewarding career opportunity for a Technical Architect with expertise in ServiceNow. The role involves delighting customers by collaborating on product definition, sales, planning, design, closure, and operations. The architect will also contribute to building CDW's reputation as an employer of choice by coaching, developing, and mentoring engineers. Key responsibilities include managing profitable lifecycle storage solution offerings, developing intellectual property, and leading technology labs. CDW seeks candidates with a Bachelor's degree, 7-10 years of enterprise experience, and certifications such as CSA, CIS-ITSM, and ITIL Foundations. Strong communication, collaboration, and problem-solving skills are essential, along with the ability to travel up to 25% and work in a fast-paced environment.

Lead Business Analyst (Insurance)

Company: Agero

Location: Remote

Posted Feb 28, 2025

Agero, a leading B2B whitelabel provider of digital driver assistance services, is revolutionizing the vehicle ownership experience through data-driven technology. The company, with over 150 million vehicle coverage points, manages 12 million service events annually. Agero is seeking a Lead Business Analyst to drive strategic decision-making by delivering impactful data-driven insights. The ideal candidate will have advanced SQL skills, business acumen, and experience in the insurance industry. Key responsibilities include collaborating with business leaders, developing tailored data products, optimizing SQL queries, and creating dashboards. Agero offers a comprehensive benefits package, including healthcare, financial security, work-life balance, and family support.

Content Production Manager

Company: Headway

Location: Remote

Posted Feb 25, 2025

Headway is a mental health care company founded in 2019, aiming to build a new, accessible mental health care system. They have grown into a diverse national network of over 45,000 mental healthcare providers across all 50 states, serving over 1 million patients. Headway is seeking a Content Production Manager to manage the content production cycle, create SOPs, manage a team of freelancers, and identify new distribution channels. The role requires strong organizational skills, project management, excellent communication, and experience with project management tools. Compensation varies based on geographic location, with Group A cities receiving the highest salary. Benefits include equity compensation, medical, dental, and vision coverage, 401K, work-from-home stipend, therapy reimbursement, and more. Headway is committed to diversity and inclusion, offering reasonable accommodations and remote work options.

Engineering Manager (Claims Platform)

Company: Headway

Location: Remote

Posted Feb 26, 2025

Headway is a mental healthcare company founded in 2019, aiming to build a new mental health care system accessible to everyone. They have a national network of over 45,000 mental healthcare providers across all 50 states, serving over 1 million patients. Headway's engineering team, consisting of around 85 members, uses technology to empower patients and therapists. They are looking for product-minded engineering team leaders and people managers to join their mission. The role involves establishing and growing engineering pods, hiring, developing team members, and contributing to the company strategy. The compensation for Engineering Managers starts at $200,000, with benefits including equity compensation, medical, dental, and vision coverage, and flexible PTO.

Engineering Manager (Group Practice Tooling & Provider CX)

Company: Headway

Location: Remote

Posted Feb 26, 2025

Headway is a mental healthcare company founded in 2019, aiming to build a new mental health care system accessible to everyone. They have a national network of over 45,000 mental healthcare providers across all 50 states, serving over 1 million patients. Headway is seeking experienced engineering team leaders to establish and grow new teams focused on tooling for Group Practices and delivering best-in-class support experiences to their expanding Provider network. The ideal candidate should have 4-6+ years of experience as an Engineering Manager, a strong product mindset, and a track record of building high-performing teams that deliver business outcomes through technical investments.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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