Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Software Engineer - Fullstack

Company: AffiniPay

Location: USA

Posted Jan 26, 2025

The company is seeking a Fullstack Senior Software Engineer to modernize their MyCase product, a legal practice management software. The role involves designing and implementing scalable applications, collaborating with product teams, mentoring junior engineers, and driving technology initiatives. The ideal candidate should have a BS in Computer Science or equivalent, 5+ years of experience in large-scale cloud-based solutions, extensive experience with React, Ruby on Rails, and SQL databases. Familiarity with cloud platforms and SaaS applications is preferred.

Enterprise Innovation Business Strategy Analyst

Company: General Motors

Location: USA

Posted Jan 26, 2025

General Motors is hiring a Business Strategy Analyst for the Enterprise Innovation team. The role involves acting as a strategic partner to Product Managers, evaluating new product ideas, developing financial models, conducting market research, and aligning cross-functional teams. The ideal candidate should have a degree in entrepreneurship, finance, strategy, or a related field, with 2+ years of experience in strategy, product commercialization, or finance. Proficiency in design thinking, agile methodologies, and strong communication skills are required. The compensation range is $85,100 - $135,900, with bonus potential based on company performance, job level, and individual performance. Benefits include health and wellbeing programs, retirement savings plan, tuition assistance, and GM vehicle discounts.

Digital Sales Lead (QSR)

Company: Townsquare Ignite

Location: USA

Posted Jan 26, 2025

Townsquare Ignite is seeking a Digital Sales Lead with QSR industry expertise to deliver tailored, result-driven strategies. The role involves new business development, account management, and growth, with responsibilities including identifying new opportunities, building relationships, delivering sales presentations, and providing strategic guidance. The company offers a competitive commission plan, comprehensive training, and opportunities for growth. Townsquare Media is an equal opportunity employer.

Corporate Events Manager

Company: Coursera

Location: USA

Posted Jan 26, 2025

The Marketing & Communications team at Coursera is seeking an experienced Event Manager with a passion for creating memorable experiences. The role involves working cross-functionally with various teams, managing event budgets, and driving registrations for flagship events. The ideal candidate should have 7-10 years of experience in event planning, preferably in the tech or education industry, and a proven track record in driving cross-functional collaboration. Familiarity with Cvent Event Management and marketing CRMs like Salesforce is required. The role offers competitive pay and the opportunity to work in a fast-paced environment.

Analyst Relations Senior Manager

Company: Stripe

Location: USA

Posted Jan 26, 2025

Stripe, a financial infrastructure platform for businesses, is seeking an experienced Analyst Relations Senior Manager. The role involves nurturing relationships with industry analysts, leading research cycles, and designing holistic analyst engagement programs. The ideal candidate should have 5+ years of experience in analyst relations, strong communication skills, and a deep understanding of technology and fintech concepts.

Application Engineer

Company: GuidePoint Security

Location: USA

Posted Jan 26, 2025

The Application Engineer at GuidePoint Security will work on cutting-edge IT and security solutions, demonstrating strong communication skills and ownership of applications. They will design, develop, and maintain internet/intranet applications, automate processes, and integrate disparate systems. The role requires experience with SaaS applications, REST APIs, middleware integration tools, and ticketing systems. A Bachelor's degree in Computer Science or equivalent experience, along with 7+ years of development and integration experience, is required. The position involves approximately 10% out-of-town travel and the ability to work remotely or at regional offices.

Senior Enablement Partner - GTM Readiness

Company: Dropbox

Location: USA

Posted Jan 26, 2025

The role of a Senior Enablement Partner at Dropbox involves driving the readiness and effectiveness of global sales teams, aligning gotomarket strategies with necessary tools, training, and resources. This role encompasses strategy execution, cross-functional collaboration, and sales performance optimization. The individual will work closely with senior leadership, contributing to the strategic evolution of Dropbox's sales enablement function. Responsibilities include designing and implementing global GTM readiness strategies, collaborating with cross-functional teams, creating enablement content, and driving continuous improvement in enablement programs. Basic qualifications include a Bachelor's degree, 8+ years of experience in sales enablement, and strong analytical skills. Preferred qualifications include an MBA, 10+ years of experience, and advanced proficiency in sales enablement platforms.

Integrations Specialist

Company: QuinStreet

Location: USA

Posted Jan 26, 2025

The job posting is for a customer-focused Integrations Specialist role. The role involves overseeing client onboarding, ensuring seamless integrations, and fostering strong partnerships. Key responsibilities include managing onboarding processes, conducting product demonstrations, customizing client experiences, and maintaining relationships. The role requires technical proficiency, strong analytical skills, and project management abilities. The expected salary range is $65,000 to $75,000 annually, with potential for bonuses and equity. The position also offers standard employee benefits.

Engineering Manager - AI Inference Platform

Company: Cribl

Location: USA

Posted Jan 26, 2025

This role involves collaborating with a talented team to integrate cutting-edge Generative AI technologies into Cribl's product suite, designing and delivering products that delight customers, and leading a cross-functional scrum team. The ideal candidate will have proven experience in leading teams for AI Inference, strong experience with Python, TypeScript, Kubernetes, and cloud providers, and a solid understanding of machine learning frameworks. Cribl offers a competitive salary and generous benefits package.

Infrastructure Program Manager - Engineering

Company: Stripe

Location: USA

Posted Jan 26, 2025

Stripe, a financial infrastructure platform for businesses, seeks a Program Manager for the Infrastructure team. The ideal candidate will lead compliance programs, work with cross-functional teams, and drive large-scale initiatives. Minimum requirements include 3+ years of software engineering, systems engineering, or technical product/program management experience, a proactive mindset, excellent analytical skills, and strong communication abilities. Preferred qualifications include knowledge of internal control frameworks, core infrastructure, multiple compliance regulations, security risks, and experience in the payments, ecommerce, SaaS, or financial services industries.

Staff Program Manager, Team Effectiveness - Tech

Company: Airbnb

Location: USA

Posted Jan 26, 2025

Airbnb is seeking an experienced Staff Program Manager to lead their manager development program. The role involves creating innovative learning experiences, collaborating with various teams, and driving organizational excellence. The ideal candidate should have 8+ years of experience in L&D or HR project management, excellent communication skills, and a data-driven approach to evaluating learning experiences. The position is remote-eligible and requires an understanding of technology and engineering organizations.

Personal Finance Staff Writer

Company: The Motley Fool

Location: USA

Posted Jan 26, 2025

The Motley Fool Money is a personal finance website offering unbiased analysis and reviews of financial products. They are looking for a full-time Personal Finance Staff Writer with expertise in personal finance, strong writing skills, and data acumen. The role involves writing engaging articles, conducting thorough research, analyzing content performance metrics, collaborating with teams, staying updated on industry trends, and generating innovative content ideas. The ideal candidate should have a proactive mindset, meet deadlines, and have financial credentials. The company offers a flexible remote work environment, generous parental leave, stock investment opportunities, and a comprehensive compensation package.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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