Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Director of Offensive Security Research and Community

Company: Cobalt

Location: USA

Posted Jan 26, 2025

Cobalt, a remote-based company, is seeking an experienced offensive security leader to guide their research and community efforts. The role involves setting strategy for recruiting and retaining experts, managing security services, collaborating with product management, conducting research, and representing the company at events. The ideal candidate will have deep technical knowledge, experience delivering offensive security services, managing teams, and public speaking skills. Cobalt offers competitive compensation, benefits, and a flexible work environment.

WordPress/ Website Administrator

Company: California Closets

Location: USA

Posted Jan 26, 2025

California Closets, founded in 1978, is a leading custom storage solutions provider, offering premium space management and exceptional service. They design custom storage solutions for various spaces, including walk-in closets, entertainment centers, and home offices. The company is currently seeking a Website Administrator with 12 years of WordPress experience to manage and maintain their website for 24 months. The role involves preparing for site migration, troubleshooting issues, and collaborating with marketing and other departments. The successful candidate will receive $40-45 per hour for 40 hours per week, with core hours between 6am-6pm.

Clinical Study Manager

Company: Penumbra

Location: USA

Posted Jan 26, 2025

The Clinical Study Manager is responsible for leading clinical studies for Penumbra, ensuring safety and effectiveness of products. This role involves managing project timelines, budgets, and regulatory documentation. The manager also coordinates with various internal and external stakeholders, including investigational sites, review committees, and cross-functional teams. They are expected to drive process improvements, maintain study trackers, and participate in system user acceptance testing. The role requires a Bachelor's degree in Biological Sciences or related field with 5+ years of experience in clinical trials, excellent communication skills, and proficiency in Microsoft Office, MS Project, EDC Systems, and study management systems.

Clinical Network Development Specialist III (Travel + Incentives)

Company: American Specialty Health Incorporated

Location: USA

Posted Jan 26, 2025

American Specialty Health is hiring a Clinical Network Development Specialist III for their Practitioner ContractingCommunications team. The role involves recruiting various clinical practitioners, maintaining productivity in a fast-paced environment, and meeting deadlines. Responsibilities include interfaces with practitioners, generates effective electronic correspondence, identifies outreach opportunities, and travels as required. Qualifications include an associate degree or equivalent, minimum four years of sales-related duties or healthcare provider contracting experience, proficiency in MS Word, Excel, and Outlook, and a valid residential state driver's license. The position offers a salary range of $45,000 to $60,000 annually and is a remote work opportunity with company-provided technology and equipment.

Enterprise Sales Director

Company: RainFocus

Location: USA

Posted Jan 26, 2025

RainFocus, a leading software company in Utah's Silicon Slopes, is seeking an Enterprise Sales Director. The company, known for its innovative event management software, serves Fortune 500 clients globally. The role involves new account acquisition, revenue retention, and expansion. Key responsibilities include identifying customer needs, demonstrating solutions, and managing complex enterprise deals. The ideal candidate should have 7+ years of enterprise sales experience, a proven track record of exceeding quota, and strong communication skills.

Principal Product Marketing Manager - Growth

Company: Apollo

Location: USA

Posted Jan 26, 2025

Apollo GraphQL is seeking a Principal Product Marketing Manager with 5+ years of experience in PLG strategies and high-velocity sales. The role involves leading the growth marketing team, creating compelling content, and collaborating with cross-functional teams. The ideal candidate should have a strong technical understanding of distributed architectures, microservices, and APIs, and be passionate about developers and enterprise SaaS platforms. The position is remote and offers competitive compensation, benefits, and equity.

FP&A Associate - R&D

Company: Weights & Biases

Location: USA

Posted Jan 26, 2025

Weights & Biases, a Series C company with $250M in funding, is seeking a highly motivated FP&A Associate R&D. The role involves financial planning, forecasting, and business partnering to support R&D organization's strategic investments. Responsibilities include financial planning & forecasting, business partnering, and collaborating with the FP&A team to automate financial forecasting. The company offers competitive salary, equity, and benefits, including flexible time off, medical coverage, remote-first culture, and 12 weeks of parental leave in the US.

RVP - Customer Success

Company: Tanium

Location: USA

Posted Jan 26, 2025

The text describes a Customer Success role at Tanium, a leading provider of real-time, cloud-based endpoint management and security solutions. The role involves leading a team to ensure customer success, renewal, and upsell opportunities. Key responsibilities include developing a regional customer success strategy, managing account ownership, identifying churn risk, navigating ambiguity, providing data-driven insights, collaborating cross-functionally, and driving a high-performance culture. The ideal candidate should have 8+ years of experience in Customer Success, Account Management, Sales, Renewals, or Service Management, preferably in a SaaS business model. They should possess technical acumen, strong analytical skills, and the ability to coach and develop talent. Tanium offers a competitive salary, equity awards, and a generous benefits package.

Director - Performance Strategy & Operations

Company: StackAdapt

Location: USA

Posted Jan 26, 2025

StackAdapt is seeking a Director of Performance Strategy and Operations to lead a team focused on delivering world-class performance to its customer base. The ideal candidate will have deep platform expertise, a passion for operations, and the ability to explain complex concepts to diverse audiences. They will be responsible for creating a center of excellence, executing high-volume campaigns, and developing industry-leading trading and optimization tactics. The role involves partnering with Product and Marketing to deliver effective solutions to StackAdapt's self-serve customer base. The company offers a competitive salary, RRSP401K matching, comprehensive benefits, and a supportive culture.

IAM/IGA Technical Account Manager

Company: Saviynt

Location: USA

Posted Jan 26, 2025

Saviynt is a comprehensive identity authority platform that provides unparalleled visibility, control, and intelligence to combat cyber threats while enabling users with right-time, right-level access. The company's Technical Account Managers (TAMs) are seasoned professionals responsible for resolving complex problems, providing excellent technical and customer service, and driving customer success. The role involves communicating with customers, reviewing technical requirements, assisting in PreSales activities, demonstrating products, and managing ongoing customer relationships. The ideal candidate should have a minimum of 8 years of experience in Identity Governance and Administration or Identity and Access Management, with a strong track record of delivering successful solution outcomes for clients in Identity transformation programs.

Senior Software Engineer - Cloud Infrastructure Compute

Company: Airbnb

Location: USA

Posted Jan 26, 2025

Airbnb's Cloud Infrastructure team is seeking a Software Engineer with 4+ years of experience in software engineering or relevant academic experience. The role involves developing and operating large-scale technical projects, expertise with public cloud providers, containerization, and orchestration technologies. The engineer will innovate, build, and optimize cloud-native infrastructure, collaborate with diverse teams, and ensure reliability, scalability, efficiency, and high availability. The position is remote eligible in the US, excluding certain states. Airbnb is committed to diversity and inclusion.

Revenue Operations Analyst

Company: Veda Data Solutions

Location: USA

Posted Jan 26, 2025

Veda is a healthcare company that uses advanced technology to simplify data management, aiming to improve patient care. The company values collaboration, openness, integrity, grit, and warmth. They offer comprehensive benefits and a flexible PTO policy. Veda is seeking a Revenue Operations Analyst to aid in data-driven decision making, improve efficiency, and support sales operations. The ideal candidate should have 4+ years of experience in Business Operations, Revenue Operations, or Financial analysis, proficiency in Windows, GSuite, and Excel, and experience with Salesforce. Veda is committed to the health, safety, and emotional well-being of its employees, with a remote work policy.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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