Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Growth Analyst - Marketing Campaigns

Company: Scribd

Location: USA

Posted Jan 25, 2025

Scribd is seeking a Senior Growth Analyst to join their business strategy and analytics team. The role involves collaborating with growth, product marketing, and creative teams to establish measurement frameworks, analyze and refine multichannel marketing strategies, and provide actionable insights to stakeholders. The ideal candidate should have 3+ years of experience in growth analytics, expertise in data analysis and visualization tools, and strong communication skills. Scribd offers a competitive salary range, comprehensive benefits, and a flexible work environment.

Head of Global Agency Development

Company: StackAdapt

Location: USA

Posted Jan 25, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is hiring a Head of Agency Partnerships. The ideal candidate will be a dynamic leader with extensive experience in media and ad tech, fostering high-performing partnerships across agencies. They will serve as a trusted advisor to global agency partners, drive thought leadership, and enhance revenue streams. The role involves building a new Global Agency Development team, collaborating cross-functionally, and representing StackAdapt at industry events. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive culture.

Operations Manager

Company: Wildbound PR

Location: USA

Posted Jan 26, 2025

The job posting is for a part-time Operations Manager position with potential for full-time employment. The role involves managing systems, workflows, and team coordination. The ideal candidate should have proven experience in operations or project management, proficiency in project management tools, and excellent communication skills. The company offers flexible work, a chance to work with passionate creatives, and the opportunity to shape processes in a growing company.

Product Support Specialist - API

Company: Pinterest

Location: USA

Posted Jan 25, 2025

The PinTech team at Pinterest is seeking a Product Specialist to support advertisers, advocate for new API features, and improve user experience. The role involves troubleshooting technical products, working with SQL and Python, and collaborating with cross-functional teams. The ideal candidate should have experience in online advertising, API integration, and data analysis. The position requires in-office collaboration 12 times a quarter and is not eligible for relocation assistance.

Client Experience & Onboarding Specialist

Company: The Motley Fool

Location: USA

Posted Jan 25, 2025

The Motley Fool, a purpose-driven financial information and services firm, is seeking licensed, financially savvy individuals to manage clients' nest eggs and provide personalized advice. The role involves opening new accounts, servicing existing clients, answering questions, maintaining meticulous notes, liaising with custodians, and holding client appointments. The ideal candidate should have a Series 65 or equivalent license, strong listening and problem-solving skills, patience, adaptability, and excellent communication skills. Familiarity with The Motley Fool's investment newsletter services and prior experience in administration, sales, or customer service are plusses. The company offers a flexible remote work environment, generous parental leave, stock investment opportunities, and comprehensive compensation packages.

Senior Researcher - Deep Learning

Company: AssemblyAI

Location: USA

Posted Jan 25, 2025

AssemblyAI is seeking a Senior Researcher with expertise in deep learning research and engineering, specifically in Speech and Natural Language Processing. The ideal candidate will have 2+ years of professional experience in deep learning, hands-on experience with JAX and TPUs, and strong Python programming skills. Key responsibilities include training large-scale Speech AI models, writing and optimizing training code, collaborating with the technology leadership team, and staying updated on the latest AI research. The role demands flexibility and the ability to work across various stages of the Speech AI model lifecycle. The salary range is $215K - $275K.

UI Designer

Company: Databento

Location: USA

Posted Jan 25, 2025

Databento is a next-generation market data provider that offers a pay-for-use model, serving large finance institutions and startups alike. The company, founded by former data users from top firms, provides comprehensive benefits and accommodates remote work globally. As a UI Designer, you'll collaborate with product and engineering teams to design and improve core product features and growth strategies. Databento emphasizes product-led growth, targeting a developer-centric user base with an enterprise-grade, consumer-friendly product. The company values designers who can influence product design culture and contribute to improving design processes.

Senior Program Manager - Technical Education

Company: Airbnb

Location: USA

Posted Jan 25, 2025

Airbnb is seeking a Senior Program Manager for Technical Education to develop and manage innovative learning experiences for the Technology organization. The role involves creating scalable learning experiences, managing multiple programs, and building trusted relationships with senior business leaders. The ideal candidate should have 6+ years of experience in technical L&D or HR project management, experience in executing onboarding programs, curating technical content, and a data-driven approach to evaluating learning experiences.

Producer/Host - HubSpot Marketing YouTube Channel

Company: HubSpot

Location: USA

Posted Jan 25, 2025

HubSpot Media is looking for a senior marketing professional with a strong on-camera presence and expertise in creating engaging educational content for YouTube. The ideal candidate will produce, research, write, and host both short and long-form videos, collaborate with team members, and stay updated on YouTube trends. Key responsibilities include content production, research and writing, on-camera hosting, platform strategy, and collaboration and workflow management. Required qualifications include proven experience in video production, strong communication skills, proficiency in Adobe Premiere Pro, senior-level marketing experience, and familiarity with YouTube's algorithm and best practices. Preferred qualifications include experience in video production and thumbnail design, strong creative writing skills, and a background in writing education or related fields with a marketing focus. The role offers creative freedom, competitive compensation, and the opportunity to be a key contributor to a small but impactful content team.

Director of Growth

Company: Marian

Location: USA

Posted Jan 25, 2025

Marian is a woman-owned, remote-first startup seeking a highly creative, organized, and motivated Director of Growth. The role involves developing and executing a comprehensive marketing strategy, building a high-performing marketing team, conducting market research, and driving growth through various marketing channels. The ideal candidate should have proven experience in a marketing role, preferably in a startup or high-growth environment, and possess strong leadership, communication, and digital marketing skills. The company offers a competitive compensation package, equity options, and a collaborative work environment.

Mathematics Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Jan 25, 2025

Chamberlain University, a 130-year-old institution, offers diverse healthcare programs through its College of Nursing and College of Health Professions. The University emphasizes service excellence and care, known as Chamberlain Care®, to foster a thriving environment for colleagues and students. The job description seeks experienced industry professionals to teach undergraduate and graduate students in various fields, with a focus on MATH105 and MATH225 courses. The ideal candidate should possess a Masters Degree in the subject area, prior teaching experience, and excellent communication and motivational skills.

Senior Customer Success Engineer

Company: Apollo

Location: USA

Posted Jan 25, 2025

Apollo is seeking a Senior Customer Success Engineer to join their Enterprise Solutions team. The role involves building deep relationships with high-revenue, high-potential accounts, guiding them through complex challenges, and celebrating their successes. The ideal candidate should have 7+ years of experience in a technical customer-facing role, a strong understanding of software development and APIs, and proven experience managing high-value accounts. The position is fully remote and open to candidates based in the US or Canada, with work hours aligned to PST or MST time zones. Apollo offers competitive compensation, equity, and benefits, including medical plans and vision benefits.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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