Exceptional Service Jobs in USA

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Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Channel Account Manager

Company: WatchGuard Technologies, Inc.

Location: USA

Posted Dec 06, 2024

The text describes a position at WatchGuard that offers a flexible work philosophy, global workforce, and a culture built on trust, collaboration, and belonging. The Channel Account Manager (CAM) is responsible for promoting and selling network security products, supporting assigned partners, and achieving territory quota attainment. The CAM must have experience with a two-tier channel sales ecosystem, network/cyber security space, and sales excellence with national partner accounts. The position offers a comprehensive benefits plan, other perks, and a commitment to fostering an inclusive workplace. WatchGuard is a global leader in network security and intelligence, and they prioritize creating an environment where all voices are heard and respected.

Product Manager, Data Science

Company: StitchFix

Location: USA

Posted Dec 06, 2024

Stitch Fix is a leading online personal styling service that uses AI and recommendation algorithms to help people discover clothing that fits and looks great. The company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs. The Learning amp Playback LampP team plays a crucial role in driving deeper personalization and understanding of clients. The Data Science Product Manager will define the product strategy and vision that bridges data science client needs and business objectives, and will own the roadmap informed by datadriven insights and advanced analytics to prioritize investments in machine learning capabilities and product features.

Field Experience Coordinator

Company: Adtalem Global Education

Location: USA

Posted Dec 06, 2024

The text describes the job description for a Field Experience Operations Coordinator at Walden University. The coordinator will support students in their field training, coordinate operations and academic review of applications, and work with field site contacts to establish affiliation agreements. The position requires a master's degree, 3+ years of experience in student support, and strong attention to detail. Benefits include health insurance, 401k retirement program, paid vacation, and holidays.

Sr. Program Manager - Demand Generation AI Prompt Engineering

Company: Grafana Labs

Location: USA

Posted Dec 06, 2024

Grafana Labs is seeking a Senior Program Manager to scale AI-driven marketing initiatives. The role involves strategic program leadership, defining and driving the strategy for AI-powered marketing, collaborating with cross-functional stakeholders, and ensuring measurable outcomes. The successful candidate will have proven program leadership, exceptional collaboration and communication skills, expertise in AI tools and prompt engineering, technical proficiency, and a high sense of urgency.

Head of Engineering - Risk

Company: Mercury

Location: USA

Posted Dec 06, 2024

The text discusses the strategic gates and pathways of the Cyclopean walls of Rajgir that enabled commerce and daily life to thrive even during conflict, supporting the rise of the Magadha kingdom. It also mentions the Risk function at Mercury, which safeguards customers while enabling responsible and compliant expansion of the financial platform. The Head of Risk Engineering is expected to lead a team to design, develop, and scale systems for fraud detection and regulatory compliance, ensuring robustness and adaptability to evolving challenges.

Senior Enterprise Security Consultant

Company: DirectDefense

Location: USA

Posted Dec 06, 2024

DirectDefense is a cybersecurity company that offers cutting-edge security solutions, penetration tests, vulnerability assessments, and Red Team engagements. They focus on staying current with the latest vulnerabilities and technology trends, and their Senior Enterprise Security Consultant will develop and execute proof-of-concept exploits and create detailed reports to enhance clients' security postures.

Senior Product Test Engineer

Company: endpoint Clinical

Location: USA

Posted Dec 06, 2024

Endpoint is a company that provides interactive response technology solutions for the life sciences industry. They offer solutions through their proprietary PULSE platform, which has been proven to maximize supply chain, minimize operational costs, and ensure timely and accurate patient dosing. The company is headquartered in Raleigh-Durham, North Carolina, with offices across the United States, Europe, and Asia. The Senior Product Test Engineer role involves ensuring the quality and reliability of product releases, maintaining and improving the test automation framework, and mentoring less experienced test engineers.

Associate Director, Global Accounts Payable

Company: Cover Genius

Location: USA

Posted Dec 06, 2024

The text describes a job posting for an Associate Director Global Accounts Payable at Cover Genius, an insurtech company. The role involves leading and directing the global Accounts Payable team, ensuring seamless integration with the Procurement team, and managing vendor master file maintenance. The incumbent will also act as a point of contact for internal and external stakeholders, and provide insights into building a successful Global Accounts Payable organization.

Creative Lead

Company: Warp

Location: USA

Posted Dec 06, 2024

The Role of Creative Lead involves spearheading creative strategy and execution across all channels, managing a small team, and collaborating with growth, product, and leadership. The ideal candidate has a strong background in design, a proven track record of high-impact creative campaigns, and experience leading creative efforts focused on developer audiences or technical products. The role requires building a data-informed approach to creative, building and leading a creative team, collaborating cross-functionally, and pushing boundaries to elevate the brand's creative output.

Channel Account Manager

Company: Pax8

Location: USA

Posted Dec 06, 2024

The Channel Account Manager (CAM) position involves supporting partners in selling Cloud Services to end customers. The CAM takes ownership of the sales cycle, identifies prospects, and closes new business with the goal of driving revenue and increasing Pax8 market share. They utilize the Pax8 sales methodology and manage a 30-60 day sales funnel. The CAM builds relationships with partner sales teams, understands customers' business objectives, and serves as a cloud technology expert. They provide support to other CAMs and assist in training them on Cloud Services.

ServiceNow Sales Executive

Company: TTEC Digital

Location: USA

Posted Dec 06, 2024

TTEC Digital is seeking a motivated and experienced ServiceNow Sales Specialist to drive growth into an existing installed base of customers. The ideal candidate should have a proven track record in account management or sales and a deep understanding of the ServiceNow platform and adjacent technologies. The role involves identifying and developing new business opportunities, working with technology marketing and sales practitioners, providing comprehensive product information, managing the sales cycle, and collaborating with internal teams to ensure successful implementation and customer satisfaction.

Staff Product Manager = Merchant Presence

Company: Pinterest

Location: USA

Posted Dec 06, 2024

The text describes a role as a Staff Product Manager for Merchant Presence at Pinterest, responsible for defining the vision and strategy for how merchants and their content should show up across the Pinterest experience. The role involves working with downstream teams, algorithmic and editorial teams, and building merchant tools and content creation suggestions. The candidate should have demonstrated experience working on consumer experiences at scale, exceptional relationship-building skills, and the ability to lead in ambiguous environments.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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