Exceptional Service Jobs in USA
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Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.
Lead Service Delivery Manager
Company: Bloomreach
Location: USA
Posted Dec 05, 2024
Bloomreach is a leading Commerce Experience Cloud that empowers brands to deliver personalized customer journeys. They offer a suite of products for true personalization and digital commerce growth, including Discovery, Content, Engagement, and more. The company serves over 850 global brands and has recently raised $175 million in funding. The Lead Service Delivery Manager role involves managing external projects, creating project plans, managing implementation projects, and facilitating customer meetings. The ideal candidate has 7+ years of relevant experience, a BABS degree in a technical or business field, and strong presentation, written, and verbal communication skills.
Manager, Enterprise Customer Success
Company: CaptivateIQ
Location: USA
Posted Dec 05, 2024
CaptivateIQ is seeking a Manager of Enterprise Customer Success to lead a team of six high-performing CSMs. The ideal candidate is a results-driven leader with experience in customer success, developing top-tier talent, and driving adoption, retention, and expansion across complex enterprise accounts. The role involves team leadership, customer success strategy development, renewal and retention management, customer engagement, and cross-functional collaboration with Sales, Product, and Professional Services.
Director - CRM
Company: The Athletic Media Company
Location: USA
Posted Dec 05, 2024
The Athletic is a digital sports media company that aims to bring true sports fans closer to their favorite athletes, teams, and leagues. They serve a diverse audience seeking immersive storytelling and a likeminded community. Founded in 2016, they have major operational hubs in several cities and employ over 600 creators. Their newsroom has produced in-depth reports, podcasts, and other premium content. The role of the CRM leader is to drive subscriber growth, engagement, and retention, and solidify The Athletic as the best sports news destination.
Bilingual Global Logistics Specialist (Spanish or Japanese)
Company: iHerb
Location: USA
Posted Dec 05, 2024
The Junior Global Logistics Specialist will coordinate with various logistics companies to ensure timely and economical outbound shipments. The position requires bilingual skills, interpersonal and communication skills, problem-solving abilities, and experience in logistics. The job involves reporting discrepancies, maintaining TMS vendor rates, and organizing customer survey results.
Content Strategist
Company: Zowie
Location: USA
Posted Dec 05, 2024
Zowie is a company that specializes in AI solutions for customer experience. They aim to help businesses connect faster, personalize better, and solve smarter. Their AI agents handle 12 million conversations monthly, providing rapid support, speaking the brand's voice, and driving customer loyalty. They are looking for a Content Strategist to join their team and create a comprehensive content strategy, including blogs, ebooks, webinars, email copies, podcasts, and video scripts. The ideal candidate should have strong writing skills, extensive experience in creating content plans, and understanding of SEO best practices.
Sr. Staff Payroll Services Engineer
Company: Gusto, Inc.
Location: USA
Posted Dec 05, 2024
Gusto is hiring seasoned engineers to work on core platform capabilities, improving existing systems, and building the future of their payroll system. The role involves guiding projects end-to-end, influencing feature specs, executing on projects, and maintaining code. The team is responsible for payroll operations, tax accuracy, ledger, engine, and platform services. The successful applicant will have at least 12+ years of experience, experience in designing and developing distributed systems, and experience in building fault-tolerant, mission-critical software.
Monetization/Revenue Product Manager
Company: Function Health
Location: USA
Posted Dec 05, 2024
Function Health is seeking a confident and competent Product Manager to join their dynamic team. The ideal candidate will be meticulous, self-motivated, and capable of thriving in a fast-paced environment. The role involves developing and implementing monetization strategies, enhancing product revenue streams, and communicating the value of monetization features to users. The successful candidate will have 5+ years of direct experience in monetization aspects of product management and a proven track record of developing and executing innovative revenue generation strategies.
Enterprise Account Executive - Coursera for Business
Company: Coursera
Location: USA
Posted Dec 05, 2024
The Enterprise Solutions team at Coursera serves global organizations, aiming to increase global access to a world-class education. As an Enterprise Account Executive, you'll focus on surpassing sales quotas, driving revenue growth, and consulting with prospective customers. The role requires 4+ years of experience selling Enterprise SaaS solutions, overachieving sales targets, and traveling to customer meetings. Coursera offers competitive pay, benefits, and potential for variable pay and equity.
Global Head of Brand Marketing and Creative Campaigns
Company: Dropbox
Location: USA
Posted Dec 05, 2024
The role of Global Head of Brand Marketing and Creative involves leading efforts to grow, implement, and manage the brand strategy and positioning worldwide. The ideal candidate should have a solid understanding of the B2B SaaS landscape, extensive marketing experience, and a passion for building brands that resonate with customers. The role requires developing and executing the company's global brand strategy, leading and managing a high-performing team, managing the creative process, developing and implementing effective marketing campaigns, and working collaboratively with various teams to integrate with go-to-market strategies.
Group Product Manager - Risk
Company: Kraken
Location: USA
Posted Dec 05, 2024
Kraken is a mission-focused company with crypto values, aiming to accelerate global crypto adoption for financial freedom and inclusion. They have a fully remote team of talented crypto experts, offering products like Kraken Pro, Kraken NFT, and Kraken Futures. The Risk Product Portfolio includes teams for account security, fraud, and KYC/AML. The opportunity is to manage a high-performing team, champion a culture of outcomes, and collaborate with cross-functional stakeholders.
Staff Product Designer - Growth Acquisition
Company: Gusto, Inc.
Location: USA
Posted Dec 05, 2024
Gusto is seeking a Growth Staff Product Designer to help elevate user experiences and contribute to the company's continued growth. The designer will work closely with cross-functional teams, leverage data, and create designs that align with the commitment to long-term trust-centered growth. The Growth Team at Gusto is dedicated to helping customers find, adopt, and engage with the company's products meaningfully, prioritizing a user-centric design ethos.
Senior Analytics Engineer
Company: Grafana Labs
Location: USA
Posted Dec 05, 2024
The Sr Analytics Engineer role at Grafana Labs involves owning and maintaining the data stack, ensuring data availability and accuracy, partnering with stakeholders, and creating best practices. The ideal candidate should have 35+ years of experience in data modeling, dbt, dashboard development, and business analysis. They should have a passion for understanding business questions, excellent analytical skills, and the ability to influence VP priorities. The role requires working in cloud environments and having experience with monitoring, observability, log aggregation, or APM. The base compensation range is $123,933 - $148,719, with benefits including equity and bonus if applicable.