Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Manager, Claims - Ticketing and Mobility

Company: Cover Genius

Location: USA

Posted Dec 07, 2024

Cover Genius is a Series E insurtech company that protects global customers of the world's largest digital companies. They have been recognized with numerous awards and have a diverse team committed to social entrepreneurship. The company is looking for a Manager Claims Vertical to lead the claims team and ensure a smooth customer experience and fast resolution of claims.

Head of Product Design

Company: Close

Location: USA

Posted Dec 07, 2024

Close is a bootstrapped, profitable, and 100 remote team of thoughtful individuals seeking a Head of Product Design to lead and nurture a team of talented designers. The role involves overseeing the design of web, desktop, and mobile apps and playing a key role in the design and development of new features. The team is experienced in all aspects of design, user research, interaction design, visual design, and establishing and improving processes for how a design team works. The team is also experienced in working closely with Product and Engineering teams on successful projects and building and maintaining design systems.

Accounts Receivable Analyst

Company: Healthie

Location: USA

Posted Dec 07, 2024

Healthie is a virtual first care delivery company with a focus on improving access to healthcare and enabling better healthcare outcomes through technology. They offer infrastructure solutions for healthcare organizations, including EHR scheduling and patient engagement solutions. Their API-first approach makes it easy for organizations to build, customize, and scale their business. Healthie powers thousands of organizations, ranging from small private practices to digital health startups and multibillion-dollar healthcare companies. They deliver care to millions of patients across the full spectrum of healthcare services. They are looking for an Accounts Receivable Analyst to support the Finance team in driving operational excellence across accounts receivable.

Clinical Talent Acquisition Specialist

Company: Pair Team

Location: USA

Posted Dec 07, 2024

Pair Team is a mission-driven organization seeking a Clinical Talent Acquisition Specialist to recruit exceptional talent for community-based healthcare and social services roles. The position is fully remote and based in the United States, with most clinical positions being based in California. The specialist will lead the recruitment process, collaborate with cross-functional teams, develop sourcing strategies, and maintain candidate pipelines. The role requires 2+ years of full-cycle recruiting experience and a strong focus on sourcing and engaging candidates for healthcare.

Sr. Enterprise CSM

Company: Cobalt

Location: USA

Posted Dec 07, 2024

Cobalt is looking for a top customer success manager to join their Enterprise team and help customers build and grow successful security testing programs. The candidate will own the overall relationship with assigned clients, increase adoption, ensure retention, and drive increased growth and satisfaction. They will also establish a trusted strategic advisor relationship with each assigned client and drive continued value of their products and services.

Technical Customer Support Specialist

Company: ElevenLabs

Location: USA

Posted Dec 07, 2024

This is a remote-based contracting role that offers the opportunity to work with a global team of passionate individuals focused on developing AI audio solutions. The role involves providing exceptional customer support, troubleshooting technical issues, updating documentation, and collaborating with internal teams to improve products. The ideal candidate is a technical customer support specialist with 23 years of experience in SaaS environments, a strong work ethic, and a passion for AI and audio technology.

Chief Revenue Officer

Company: Flipside Crypto

Location: USA

Posted Dec 07, 2024

The Chief Revenue Officer at Flipside will lead the company's revenue strategy and execution, driving growth across sales, marketing, and service delivery. The role requires a unique blend of analytical precision and strategic vision to transform data-driven insights into sustained revenue expansion. Flipside uses a proprietary wallet scoring methodology to drive ecosystem awareness, acquisition, and activation, having catalyzed billions in value creation for partners like Solana, Avalanche, NEAR, and Aptos. The ideal candidate will have 15+ years of revenue leadership experience, a proven track record of scaling revenue, and deep understanding of Web3 technology and blockchain ecosystems.

Host Communications Strategy Lead

Company: Airbnb

Location: USA

Posted Dec 07, 2024

The text describes a job posting for a Community Manager position at Airbnb. The role involves managing outbound communications in global and two-way channels, driving communications and go-to-market strategies, and collaborating with various teams to oversee communications and campaigns. The ideal candidate should have a blend of strategic communications and marketing backgrounds, experience collaborating with technical and creative teams, and a passion for Airbnb's mission and community.

Senior GTM Recruiter

Company: Mercury

Location: USA

Posted Dec 07, 2024

Mercury is seeking a Senior Business Recruiter to join their team and help scale by recruiting for Sales and Relationship Management. The role involves strategic sourcing, building diverse teams, and improving recruiting processes. The total rewards package is competitive and includes base salary, equity, stock options, and benefits.

Account Executive - Enterprise

Company: Emburse

Location: USA

Posted Dec 07, 2024

Emburse is a company that aims to improve the lives and businesses of its users by providing a SaaS solution for corporate expenses and invoices. They focus on automating manual tasks, saving users time, and ensuring compliance. Their solutions are tailored for companies of various sizes, from startups to enterprises like Microsoft, Pinterest, Bosch, and Estee Lauder. The role of an Account Executive involves finding and closing deals with companies over 500+ employees, articulating the company's service benefits, developing a strategic territory plan, and maintaining an adequate pipeline to exceed business objectives.

Sr. Enterprise CSM

Company: Cobalt

Location: USA

Posted Dec 07, 2024

Cobalt is looking for a top customer success manager to join their Enterprise team and help customers build and grow successful security testing programs. The candidate will own the overall relationship with assigned clients, increase adoption, ensure retention, and drive increased growth and satisfaction. They will also establish a trusted strategic advisor relationship with each assigned client and drive continued value of their products and services.

Account Executive - SMB

Company: Emburse

Location: USA

Posted Dec 07, 2024

Emburse is a company that helps businesses manage corporate expenses and invoices, with a focus on automating manual tasks and providing a simple and amazing experience for CFOs and employees. They have a wide range of customers, from startups to enterprises like Microsoft and Pinterest. The company is looking for an Account Executive for SMB to attract small business leads and meet quarterly sales goals.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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