Exceptional Service Jobs in USA

445,524 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Community Coordinator

Company: Pax8

Location: USA

Posted Oct 31, 2024

The Community Coordinator is responsible for managing the day-to-day operations, meetings, and events at Pax8 Americas offices. They will assist in managing meeting logistics, catering, and space setup, and ensure a successful experience for all stakeholders.

Content Marketing Manager

Company: Shelf

Location: USA

Posted Oct 31, 2024

Shelf is a company that provides a platform for AI readiness, helping companies deploy their AI strategy with Day 1 ROI. They have a mission to empower humanity with better answers everywhere. The company is looking for a Content Marketing Manager to join their team, responsible for creating and publishing content across various channels to drive brand awareness and quality pipeline.

Software Engineer - Extensibility

Company: Figma

Location: USA

Posted Oct 31, 2024

The Extensibility team at Figma is looking for a full-time developer to work on their developer platform, plugins, and REST API. The role involves writing code, working with product teams, and meeting with the developer community. The ideal candidate has experience with React, Typescript, and distributed systems.

Senior Software Engineer

Company: Cobalt

Location: USA

Posted Oct 31, 2024

Cobalt is a company that offers pentesting services and is looking for a Senior Fullstack Software Engineer to join their team. The company is committed to building a diverse and inclusive workforce and offers a range of benefits, including competitive compensation, equity, and a flexible work-from-home policy.

Welcome Specialist

Company: Pax8

Location: USA

Posted Oct 31, 2024

The Welcome Specialist is responsible for providing a positive and intentional welcome experience for new hires, customers, and guests at Pax8 HQ. They own the welcome experience, plan tours, and manage the space calendar. The ideal candidate has at least 5 years of office management or reception experience, expert skills with Microsoft Office Suite, and strong communication skills.

Contracts Manager

Company: Olo

Location: USA

Posted Oct 31, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for an experienced Contracts Manager to join their legal team and support their sales, customer, and partnerships teams.

Manager of Product Support

Company: Finalsite

Location: USA

Posted Oct 31, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a team of employees who work remotely and offer a range of products and services including website designs, content management system, mass communications tools, and more.

Director of Clinical Strategy

Company: Bluesight

Location: USA

Posted Oct 31, 2024

Bluesight is a high-growth healthcare information technology company seeking a Director of Clinical Strategy to build value-based relationships with hospital leadership and clinical teams, providing actionable insights on drug data and positioning technology as a key enabler for streamlined hospital workflows.

Enterprise Account Executive

Company: Teleport

Location: USA

Posted Oct 31, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is trusted by the world's fastest-moving companies and has raised $110M in funding. Teleport is looking for a sales executive to join their team and help them build the future.

Sr. Salesforce Administrator

Company: RainFocus

Location: USA

Posted Oct 31, 2024

RainFocus is a rapidly growing software company looking for a Sr Salesforce Administrator to join their Business Operations organization. The role involves managing tasks and projects, implementing monitoring services, and optimizing system requirements. The company offers competitive salaries, benefits, and a fun work environment.

Majors Account Executive

Company: PagerDuty

Location: USA

Posted Oct 31, 2024

PagerDuty is seeking a Majors Growth Account Executive to sell SaaS products to Enterprise accounts. The role requires a consultative sales approach, proven knack for driving sales growth, and ability to captivate a tech-savvy audience. The company values delivering exceptional sales experiences and offers a flexible hybrid workplace.

Director, Quality Assurance

Company: MEMX

Location: USA

Posted Oct 31, 2024

MEMX is seeking a Director of Quality Assurance to lead their software testing process, manage their test engineering team, and develop test automation strategies. The ideal candidate has hands-on testing experience at a financial institution and a strong background in computer science.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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