Exceptional Service Jobs in USA

445,570 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Digital Project Manager

Company: Digital Yalo

Location: USA

Posted Oct 19, 2024

The text describes a company called Yalo that is hiring a Digital Project Manager. The role requires strong organizational skills, attention to detail, and experience with project management tools. The company values diversity, creativity, and individuality, and offers a range of benefits and perks.

Senior Product Manager - Identity & Governance

Company: Weights & Biases

Location: USA

Posted Oct 19, 2024

The Senior Product Manager Identity amp Governance will define and execute a roadmap for Identity amp Access Management, collaborating with cross-functional teams to improve user experience and security.

Senior Project Manager

Company: Everstream Analytics

Location: USA

Posted Oct 19, 2024

Everstream is looking for a strategic project manager to lead projects supporting customer growth, retention, and loyalty. The ideal candidate has 6+ years of B2B SaaS experience, strong project management skills, and excellent communication and organizational skills.

Data Analyst - Business Intelligence

Company: Privia Health

Location: USA

Posted Oct 19, 2024

The job description is for a Data Analyst Business Intelligence at Privia Health, a technology-driven national physician enablement company. The role involves working with cross-functional teams to deliver data-driven insights to stakeholders, designing and developing reports, and supporting complex operational analyses.

Product Owner, IVR & Chat

Company: Brightspeed

Location: USA

Posted Oct 19, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Product Owner IVR amp Chat to lead the development and launch of portfolio products and platforms.

Senior Software Engineer - Booking and Orchestration

Company: Airbnb

Location: USA

Posted Oct 19, 2024

The job posting is for a Booking Orchestration Senior Engineer at Airbnb. The role involves developing and refining major subsystems that power Airbnb bookings, collaborating with other engineers, and mentoring junior engineers. The company is committed to inclusion and diversity, and the role is US Remote Eligible.

Performance Specialist

Company: Taskrabbit

Location: USA

Posted Oct 19, 2024

The Performance Specialist role focuses on improving customer service metrics in a region. The role involves analyzing data, identifying trends, and creating actions to improve performance. The job requires strong analytical and problem-solving skills, as well as coaching and feedback skills.

Senior iOS Software Engineer - Reputation Clients

Company: Airbnb

Location: USA

Posted Oct 19, 2024

The text describes a job opening for a senior iOS engineer on the Reputation Clients team at Airbnb. The team is dedicated to building exceptional customer-facing products that enhance trip quality, user reputation, and listing performance. The job requires 5+ years of experience developing iOS applications at scale, fluency in Swift, SwiftUI, GraphQL, and REST APIs, and a strong product sense.

Manager, L1 Triage

Company: Cohere Health

Location: USA

Posted Oct 19, 2024

Cohere Health is a fast-growing clinical intelligence company that improves lives at scale by promoting patient-specific care options using AI and deep clinical expertise. The company is looking for a Manager of Client Experience Support to lead the team in delivering exceptional service to clients.

Senior Technical Recruiter

Company: brightwheel

Location: USA

Posted Oct 19, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking a Senior Technical Recruiter to join their growing Talent team. The role involves developing and executing data-driven recruitment strategies, collaborating with business leaders, and building strong diverse pipelines.

RCM Customer Success Manager

Company: Osmind

Location: USA

Posted Oct 19, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. The company is a public benefit corporation that has received funding from top investors and has a team of scientists, technologists, and psychiatrists working together to solve the worldwide mental health crisis.

RCM Customer Success Manager

Company: Osmind

Location: USA

Posted Oct 19, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. The company is working to accelerate new science and improve access to care for patients. They are expanding their services to include revenue cycle management and are hiring a team member to manage client accounts and provide expert guidance on mental health billing.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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