Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Manager - Technical Program Management

Company: Twilio

Location: USA

Posted Oct 04, 2024

Twilio is looking for a Senior Manager to lead their Automation PMO team, responsible for shaping the future of the organization. The role requires experience in project and program management, strong communication skills, and the ability to thrive in a fast-paced environment.

Client Success Manager - Health Insurance

Company: Gradient AI

Location: USA

Posted Oct 04, 2024

Gradient AI is a leading provider of AI solutions for the health insurance industry, offering predictive analytics products to improve loss ratios and profitability. The company is seeking a Client Success Manager to join its Professional Service team, responsible for client implementation, data analysis, and relationship management.

Senior Manager, Product Design

Company: ProducePay

Location: USA

Posted Oct 04, 2024

ProducePay is a tech-based cash flow solution that provides farmers with immediate access to distribution and financing. The company is seeking a Senior Manager of Product Design to lead a talented design team and shape the future of their products.

Staff Data Scientist

Company: Tanium

Location: USA

Posted Oct 04, 2024

Tanium is seeking a seasoned Staff Data Scientist to join their AI team. The role involves designing and implementing machine learning algorithms, collaborating with cross-functional teams, and staying updated with the latest advancements in AI and machine learning.

Sr. Director, Strategic Finance

Company: Tia

Location: USA

Posted Oct 03, 2024

Tia is a healthcare company that aims to transform women's healthcare by providing a comprehensive and integrated approach to preventive care. They are seeking a Senior Director of Strategic Finance to join their team and help drive their growth initiatives.

Payroll Specialist

Company: StackAdapt

Location: USA

Posted Oct 04, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Payroll Specialist to manage payroll operations for employees across multiple US states and Canada. The ideal candidate has experience in payroll process design and can take initiative while working under a coaching style management.

Senior Product Designer I - Marketplace

Company: HubSpot

Location: USA

Posted Oct 04, 2024

The job posting is for a Senior Product Designer Marketplace at HubSpot, where you'll work on designing a connected journey to get the right offering to the right customer at the right time. You'll have a seat at the table from Day 1, and will be able to work where and how you work best.

Principal Solutions Architect (SAP)

Company: phData

Location: USA

Posted Oct 04, 2024

The job posting is for a lead SAP Principal Solutions Architect position at phData, a company that offers a remote-first work environment, competitive compensation, and opportunities for professional development. The role involves managing multiple projects, building relationships with clients, and providing strategic guidance. The company is looking for someone with 8+ years of experience as a handson Solutions Architect, expertise in SAP modules, and experience in data model architecture and migrating data from SAP into EDW platforms.

Customer Service Reps/Not-For-Profit Support

Company: Sutherland

Location: USA

Posted Oct 04, 2024

The job posting is for a customer service representative position at Sutherland, a digital transformation company. The job requires at least one year of customer service experience, strong communication and problem-solving skills, and the ability to work from home. The company is seeking compassionate and empathetic individuals to join their team.

Strategic Partnerships Manager

Company: Arcadia

Location: USA

Posted Oct 03, 2024

The job posting is for a Strategic Partnerships Manager at Arcadia, a company that helps healthcare providers and payers transform healthcare by aggregating data and providing actionable insights. The ideal candidate will have extensive experience in developing and expanding Life Sciences channel partnerships, and will be responsible for managing and optimizing current partnerships, and cultivating new ones.

Software Engineer - Frontend (Pharmacy)

Company: hims & hers

Location: USA

Posted Oct 04, 2024

The job posting is seeking an experienced Software Engineer Frontend to help create performant and reliable tools for customer orders and prescriptions. The role involves collaborating with other teams, creating user interfaces, and ensuring high-quality standards. The company offers competitive salary, equity compensation, and benefits.

Intermediate Site Reliability Engineer

Company: GitLab

Location: USA

Posted Oct 04, 2024

The job description is for a Senior SRE to work on the Gitaly team at GitLab, which is a large all-remote company. The team owns and runs services that handle all Git operations on GitLab.com, and the role involves maintaining environments, designing interfaces, and developing production automation.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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