Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Lead - Communications Policy

Company: Airbnb

Location: USA

Posted Sep 15, 2024

Airbnb is seeking a Senior Communications Manager to support the Policy Communications team. The role is responsible for helping to deliver Airbnb's policy communications strategy, including managing a regular press office drumbeat of stories and news on Airbnb and activating regional and global campaigns on policy matters.

Accounting Operations Manager

Company: Nava

Location: USA

Posted Sep 15, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. The company is committed to diversity and inclusion and offers a range of benefits to its employees.

Sr. Manager - Engineering (Pharmacy)

Company: hims & hers

Location: USA

Posted Sep 15, 2024

Hims amp Hers is seeking an experienced Sr Engineering Manager to build and support their self-service platform. The ideal candidate is a leader with systems implementation experience, who will collaborate with product managers and fulfillment operations leaders to deliver solutions for their Fulfillment and Pharmacy Operations teams.

Senior Software Engineer II - Backend

Company: HubSpot

Location: USA

Posted Sep 15, 2024

HubSpot is looking for engineers to join their team, emphasizing the importance of transparency, collaboration, and delivering exceptional customer experiences. The company offers competitive compensation, benefits, and perks to help employees grow.

Professional Services Consultant

Company: Magnet Forensics

Location: USA

Posted Sep 15, 2024

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in 100 countries. The company is looking for a Professional Services Consultant to deliver implementation projects for their portfolio of products.

User Support Specialist

Company: Center For Open Science

Location: USA

Posted Sep 15, 2024

The Center for Open Science (COS) is seeking a User Support Specialist to provide support and guidance to researchers using the Open Science Framework (OSF). The role involves recognizing key barriers and opportunities, providing primary issue triaging, and maintaining a deep understanding of OSF capabilities.

Director of People

Company: CareMessage

Location: USA

Posted Sep 15, 2024

CareMessage is looking for a senior-level Director of People to build and own the people and HR discipline at CareMessage. The role involves creating and owning processes, partnering with the executive team, and driving initiatives to promote diversity, equity, and inclusion.

Principal Architect - NICE CXone

Company: TTEC Digital

Location: USA

Posted Sep 15, 2024

The job posting is for a Principal Architect position at TTEC Digital, responsible for designing and implementing complex Contact Center applications. The role requires experience in software development, API integrations, and cloud network infrastructure. The company offers a competitive salary range of $170,000 to $215,000 and benefits.

Consultant - NICE CXone

Company: TTEC Digital

Location: USA

Posted Sep 15, 2024

The job posting is for a NICE CXone Consultant at TTEC Digital, responsible for developing and testing the NICE CXone software platform. The role requires technical experience with various Contact Center technologies and a bachelor's degree in computer science or related field. The company offers competitive compensation, benefits, and a fast-paced work environment.

Senior Software Engineer - Backend

Company: Loyal

Location: USA

Posted Sep 15, 2024

The job posting is for a Senior Developer role in a product team, responsible for implementing features, guiding junior developers, and mentoring teammates. The role requires experience in software engineering, knowledge of Microsoft.NET technology stack, and ability to work on multiple projects simultaneously.

Senior Consultant - NICE CXone

Company: TTEC Digital

Location: USA

Posted Sep 15, 2024

The job posting is for a Senior Engineer position at TTEC Digital, responsible for developing and delivering the NICE CXone software platform. The role requires technical experience with various Contact Center technologies and the ability to mentor Software Engineers. The company offers a competitive salary range of $120,000 to $140,000 and benefits.

Associate Technical Support Engineer

Company: Recharge

Location: USA

Posted Sep 15, 2024

The job description is for a Technical Support role in a Customer Success team, requiring proficiency in ticketing technology, problem-solving, and excellent customer service skills.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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