Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Application Support Engineer

Company: Icertis

Location: USA

Posted Sep 15, 2024

Icertis is a company that provides contract intelligence platform, and they are looking for an Application Support Engineer to join their Customer Support unit. The role involves providing technical support to customers, collaborating with them to troubleshoot issues, and customizing the product based on their use cases.

Customer Support Specialist

Company: Muck Rack

Location: USA

Posted Sep 15, 2024

The job posting is looking for an analytical and curious Customer Support Specialist to join their team. The role involves providing best-in-class service to customers, troubleshooting software issues, and working closely with other teams. The company offers a competitive salary and a geoneutral approach to compensation.

Business Development - Ad Measurement

Company: Pinterest

Location: USA

Posted Sep 15, 2024

The Business Development team at Pinterest is responsible for developing partner strategy and managing partnerships. The team works closely with senior leadership and other teams to deliver partnerships. The Business Development Lead will lead partner strategy, negotiate deals, and build relationships with leaders at emerging and established companies.

Senior Engineer (Platform)

Company: Oyster

Location: USA

Posted Sep 15, 2024

The company is expanding its Engineering function with a new Platform role, focusing on elevating Developer Experience and Platform Operations. The role requires experience in software development, deployment, and operation of web applications, as well as knowledge of observability, telemetry, and monitoring.

Sr. Manager - Paid Marketing

Company: Wealthfront

Location: USA

Posted Sep 15, 2024

Wealthfront is a financial technology company that empowers individuals to take control of their financial futures through high-interest saving, automated investing, and financial planning. They are looking for a Sr Manager of Paid Marketing to scale their paid marketing efforts and accelerate customer acquisition growth.

Sales Engineer

Company: Array

Location: USA

Posted Sep 15, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Senior Data Engineer

Company: brightwheel

Location: USA

Posted Sep 15, 2024

Brightwheel is seeking a Senior Data Engineer to join the Data Engineering team. The company is committed to creating a diverse and inclusive work environment and is an equal opportunity employer.

Senior Enterprise Customer Success Manager

Company: Updater

Location: USA

Posted Sep 15, 2024

The job posting is for a Senior Enterprise Client Success Manager at Updater, a company that helps people move from one home to another. The role involves onboarding clients, advising them on best practices, and building relationships. The ideal candidate has empathy, humility, strong communication skills, and experience in client success and account management.

Director - Strategic Accounts

Company: Kalepa

Location: USA

Posted Sep 15, 2024

Kalepa is an award-winning AI software company transforming the commercial insurance industry. They are looking for a Director of Strategic Accounts to help spearhead commercial growth and secure new relationships with leading US insurers.

Senior Marketing Program Manager

Company: Calabrio

Location: USA

Posted Sep 15, 2024

Calabrio is a customer experience intelligence company that empowers organizations to enrich human interactions. They are seeking a Senior Marketing Program Manager to join their growing team and are offering a range of benefits, including a global team, innovative product culture, and comprehensive benefits.

Sr. Marketing Manager - Agencies & Partners

Company: Webflow

Location: USA

Posted Sep 15, 2024

Webflow is looking for a Sr Marketing Manager to lead creative marketing strategies and drive adoption and awareness for agencies, freelancers, and service providers. The role requires 7+ years of marketing experience, strong analytical skills, and a collaborative mindset.

Senior Application Support Consultant

Company: Icertis

Location: USA

Posted Sep 15, 2024

Icertis is a company that provides contract intelligence platform, with a mission to be the contract intelligence platform of the world. They offer a range of benefits to their employees, including flexible work environment, paid holidays, and equity component in the compensation package.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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