Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Platform Lead, Human-in-the-loop

Company: Airbnb

Location: USA

Posted Sep 15, 2024

The job posting is for a Platform Lead Product Manager for Human-in-the-Loop (HITL) initiatives at Airbnb's Digital Platform team. The role involves leading AI evaluation and feedback strategies, developing a comprehensive feedback framework, and enhancing AI quality. The job requires a strong understanding of AI, excellent communication skills, and experience in product management.

Accounts Receivable Specialist

Company: Caret

Location: USA

Posted Sep 15, 2024

CARET is looking for an Accounts Receivable Specialist to drive collections, manage payments, and maintain accurate records. The role requires a bachelor's degree in Accounting or Finance, experience with NetSuite and Salesforce, and strong communication and problem-solving skills.

Sr. Counsel - Global Product & Commercial

Company: Pinterest

Location: USA

Posted Sep 15, 2024

Pinterest is looking for a lawyer to join their small and nimble commercial product legal team. The role involves supporting global monetization products, negotiating strategic partnerships, and providing legal support for ad products. The ideal candidate has 8+ years of experience in a demanding and innovative legal environment, with experience in digital advertising, technology, and data privacy.

Senior Data Analyst

Company: Docker

Location: USA

Posted Sep 15, 2024

Docker is a remote-first company looking for a Senior Data Analyst to join their Product Data and Growth team. The role involves leading data strategy, conducting advanced data analysis, and collaborating with cross-functional teams.

Pre-Licensure Nursing Online Visiting Professor (POET)

Company: Adtalem Global Education

Location: USA

Posted Sep 15, 2024

Chamberlain University is seeking faculty candidates for future sessions in various specialties, including Nutrition Health amp Wellness, Information Systems in Healthcare, and EvidenceBased Practice. The job description outlines the responsibilities and qualifications for the position.

Senior Cloud DevOps Engineer

Company: Sagent

Location: USA

Posted Sep 15, 2024

Sagent is a company that is transforming the mortgage servicing industry by bringing a modern experience to customers. They are looking for a Senior DevOps Engineer to lead the implementation and management of their DevOps practices. The job requires experience in software development, infrastructure engineering, and automation, as well as proficiency in Azure and Google Cloud Platform.

Total Rewards - Senior Client Manager, Major Market

Company: Newfront

Location: USA

Posted Sep 15, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company is looking for a Total Rewards Senior Client Manager to assist Newfront employee benefits MidMarket and Large Group clients.

Partner Acquisition Manager

Company: ActiveCampaign

Location: USA

Posted Sep 15, 2024

ActiveCampaign is seeking an ambitious and experienced Partner Acquisition Manager to identify, convert, and activate new promising partners. The successful candidate will have advanced experience in the marketing technology industry and a strong track record of consistent overachievement of quotas and revenue goals.

Staff Software Engineer - Incident Management

Company: PagerDuty

Location: USA

Posted Sep 15, 2024

PagerDuty is seeking a Staff Software Engineer to join their Incident Management team. The ideal candidate will have a strong full stack background and experience with distributed systems. The role involves designing, coding, testing, and shipping frontend interfaces, APIs, or backend applications, and working closely with product managers, designers, and other stakeholders.

AS/400 Programmer/Analyst

Company: Capstone Integrated Solutions

Location: USA

Posted Sep 15, 2024

RPE Solutions is looking for a highly skilled AS400 ProgrammerAnalyst to join their technical team. The company is expanding and seeking talented individuals to join their journey. The role involves working with advanced iSeriesAS400 technologies and supporting the mission to deliver top-tier technical solutions to clients.

Community Platform Manager

Company: 1Password

Location: USA

Posted Sep 15, 2024

1Password is looking for a Community Platform Manager to oversee the development and improvement of their community platform. The ideal candidate has experience in product management, community dynamics, and creating exceptional user experiences. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Head of Support

Company: brightwheel

Location: USA

Posted Sep 15, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Head of Support and Payment Operations to develop a multi-year strategy to maximize customer retention and improve the customer experience.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages