Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

SVP of Marketing

Company: Planet

Location: USA

Posted Jan 31, 2025

The Senior Vice President of Marketing at Planet is a high-impact executive role responsible for developing and executing marketing strategies for the company's core industries and segments. The ideal candidate should have a strong background in marketing strategy, brand development, and data-driven decision-making, with a proven track record of driving growth in a technology-focused environment. Key responsibilities include planning and implementing the overall Go-To-Market strategy, leading a team to assess market trends and competition, and fostering close collaboration across Marketing, Product, and Sales globally. The role involves developing comprehensive marketing strategies, overseeing all marketing functions, positioning and messaging Planet's mission and product vision, leading market research initiatives, and managing the marketing budget. The candidate should have a Bachelor's degree in Marketing or a related field, 15+ years of progressive marketing experience, excellent analytical skills, and exceptional communication skills.

Customer Support Representative

Company: Tiller

Location: USA

Posted Jan 31, 2025

Tiller is a company that specializes in revolutionizing personal and small business finances through spreadsheets. They offer a product that simplifies tracking spending and managing money with daily bank feeds and customizable templates. As a Tiller Customer Support Representative, you'll be responsible for assisting customers with issues, educating them on the product, and contributing to the customer success program. The role requires a problem solver with a passion for helping people, a working knowledge of Google Sheets and Excel, and at least one year of customer support experience. Tiller offers flexible work hours, a supportive team, and a Mac for work. The position is hourly, starting at $20 per hour, with health insurance and PTO benefits eligible after 30 days of full-time employment.

Senior Growth Marketing Lead, Guest Engagement

Company: Airbnb

Location: USA

Posted Jan 30, 2025

Airbnb, founded in 2007, is a global platform with over 4 million hosts and 1 billion guest arrivals. The Engagement Growth Marketing team, a cross-functional group, plays a crucial role in increasing guest lifetime value. The Senior Growth Marketing Lead Guest Engagement position involves developing and executing a data-driven lifecycle marketing strategy, leading a team, and collaborating with various departments to enhance guest experiences. The ideal candidate should have 12+ years of experience in lifecycle marketing, CRM, or related fields, with a proven track record of driving engagement and retention. Strong analytical, stakeholder management, and people leadership skills are required.

Senior Project Manager

Company: Litify

Location: USA

Posted Jan 31, 2025

Litify, a leading legal technology company, is seeking a Senior Project Manager to join their Professional Services team. The role involves leading a team responsible for implementing and configuring the Litify platform on Salesforce, ensuring successful project delivery, and mentoring team members. The ideal candidate should have 5+ years of project management experience, strong analytical skills, and a deep understanding of Salesforce technology. Litify is recognized as one of the fastest-growing private companies in America and offers competitive compensation.

Operations & Creator Success Coordinator

Company: Kickstarter PBC

Location: USA

Posted Jan 31, 2025

Kickstarter is looking for an Operations and Creator Success Coordinator to join their Performance team. The role involves managing creative development processes, overseeing asset briefing and approval workflows, and providing high-touch creator support. The ideal candidate should have 12 years of professional experience, excellent communication skills, and a keen eye for detail. They should also be able to empathize with creators and consider the broader impacts of their work. The role involves working collaboratively, participating in team discussions, and continuously optimizing operational processes.

Product Designer

Company: StackAdapt

Location: USA

Posted Jan 31, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a Product Designer to create user-friendly products, conduct user research, and collaborate with cross-functional teams. The company is known for its industry-leading user experience, simplicity, and ease of use. StackAdapt is a remote-first company offering competitive benefits, including RRSP401k matching, comprehensive mental health care, and a robust training program. The company values diversity and inclusivity, fostering a supportive and collaborative culture.

Financial Systems Administrator, FP&A

Company: Dropbox

Location: USA

Posted Jan 31, 2025

Dropbox is seeking a forward-thinking FP&A Systems Administrator to manage and optimize Oracle EPM tools, ensuring seamless financial planning and reporting processes. The role involves designing and implementing scalable solutions, integrating data from modern platforms, and empowering the FP&A team with timely, actionable insights. The ideal candidate should have technical expertise in Oracle EPM tools, Groovy scripting, ASO cube architecture, and data integration. They should be passionate about innovation and harnessing new Oracle functionalities. The role requires candidates to be based on the West Coast, PST time zone.

Mid-Market Customer Success Manager

Company: Newsela

Location: USA

Posted Jan 30, 2025

The MidMarket Customer Success Manager role at Newsela involves managing a portfolio of midmarket accounts in California, Oklahoma, and Iowa. The role requires leveraging data, tech stack, and customer insights to drive company results in product adoption, renewal, and expansion. The manager will work closely with the Professional Learning team to ensure professional development training meets client needs. The role offers the opportunity to directly influence district administrators' engagement with Newsela, build outcome-oriented partnerships, and impact the expansion and adoption of Newsela products in K12 classrooms nationwide. The ideal candidate has 3+ years of EdTech account management experience, strong product knowledge, and regional expertise. Newsela offers competitive compensation, flexible work arrangements, and a range of benefits promoting health, wellness, and professional development.

HR Associate with Portuguese and English

Company: Conduent Business Services Romania S.r.l.

Location: USA

Posted Jan 31, 2025

The text highlights Conduent's commitment to delivering mission-critical services and solutions for Fortune 100 companies and governments, emphasizing the company culture that values individuality and offers opportunities for personal growth and making a difference.

Senior Technical Support Engineer

Company: Mattermost

Location: USA

Posted Jan 31, 2025

Mattermost, a trusted platform for defense intelligence, security, and critical infrastructure organizations, is seeking a Senior Technical Support Engineer based in the US. The ideal candidate will provide top-tier customer support, manage support tickets, collaborate with teams, and maintain strong ticket performance. Qualifications include enterprise-level technical support experience, proficiency in triaging and documenting bugs, excellent communication skills, and familiarity with support platforms. The role involves working with the development team, performing complex Linux System Administration tasks, and staying updated with new features.

Senior Product Manager, Creator Engagement

Company: Teachable

Location: USA

Posted Jan 31, 2025

The Creator Engagement team at Teachable is seeking a Senior Product Manager to define and execute the strategy for features and experiences that empower schools to engage deeply with their students. The role involves creating tools and systems that enhance content capabilities, learning experiences, and knowledge progression. The ideal candidate will have 5+ years of product management experience, be data-informed, and have a track record of building high-quality products with design and engineering teams. The role offers a competitive compensation package and a remote-first culture.

VP - Engineering

Company: SQUIRE

Location: USA

Posted Jan 31, 2025

SQUIRE, founded in 2015, is a leading business management system for barbershop owners and their communities. It offers custom-branded tools, resources, and guidance to help barbers attract and retain customers, manage operations, and increase revenue. With over 4000 shops in more than a thousand cities, SQUIRE supports shop owners in bridging the gap between their personal craft and business goals. The company is seeking a Vice President of Engineering to shape the future of technology and product development, focusing on strategic leadership, technology vision and execution, customer and partner alignment, and culture and growth.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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