Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Staff Software Engineer - ML Training Platform

Company: Reddit

Location: USA

Posted Jan 29, 2025

The Machine Learning Platform team at Reddit is seeking a Staff Software Engineer to work on foundational ML infrastructure. The role involves architecting, implementing, and maintaining systems for Feeds, Ranking, Content Understanding, and Recommendations. The ideal candidate will have 8+ years of experience in software development, ML frameworks, MLOps practices, and container orchestration systems. Benefits include comprehensive healthcare, 401k matching, home office workspace benefits, and flexible vacation.

Enterprise Software Deals, Reporter

Company: Axios

Location: USA

Posted Jan 29, 2025

Axios Pro Deals is seeking an Enterprise Software Deals Reporter. The role involves covering the software deals spectrum, including VC, private equity, M&A, and IPOs. The ideal candidate should have subject matter expertise, exceptional writing abilities, and a strong source base. The starting salary is in the range of $100,000 - $125,000, with comprehensive benefits including health insurance, paid leave, and a learning and development stipend. Axios is committed to diversity and inclusion.

Principal Product Manager - UX Foundations

Company: Apollo.io

Location: USA

Posted Jan 29, 2025

The Principal Product Manager UX Foundations role at Apolloio involves leading a team to create robust, reusable components for a next-generation market platform. The focus is on establishing foundational architecture and common patterns to ensure streamlined, efficient user interactions across various use cases. The mission is to set a high standard for an intuitive and delightful user experience, making Apollo a benchmark for world-class product design. Responsibilities include building and leading the vision strategy, evidence-based product development, customer obsession, metrics optimization, team collaboration, strategic initiatives, and driving sustainable product success. The ideal candidate should have exceptional design and product intuition, be a systems thinker, a great simplifier, have a proactive mindset, and be a cross-functional leader. Qualifications include 5+ years of SaaS or Consumer PM experience, experience transforming complex user workflows, experience building platforms, a growth mindset, comfort with ambiguity, a joy to work with, deep empathy for users, and the ability to rally multiple teams and build influence with leadership.

Senior Manager Communications

Company: Affirm

Location: USA

Posted Jan 30, 2025

Affirm is seeking a highly talented, results-oriented communications professional to join their team. The ideal candidate should be a self-starter, persuasive storyteller, critical thinker, and problem solver. They should have excellent writing skills, be highly organized, and detail-oriented. The role involves partnering with other communications experts, marketers, and cross-functional teams to advance Affirm's mission and business objectives through creative storytelling. The candidate will develop and execute communications strategies, manage complex issues, coach executives, build and manage media relationships, and measure the impact of communications initiatives. The position can be based in New York or San Francisco, with flexibility for remote work. The ideal candidate should have 10+ years of PR/communications experience, proven experience in driving high-impact results, exceptional writing skills, a collaborative mindset, excellent project management skills, and a data-driven approach to communications.

M&A Deals, Reporter

Company: Axios

Location: USA

Posted Jan 29, 2025

Axios Pro Deals, a thriving media organization, is hiring an M&A Reporter to join their team of journalists. The ideal candidate should be highly skilled in M&A, have exceptional writing abilities, and be comfortable on TV, radio, and podcasts. The role offers a competitive salary, comprehensive benefits, and a commitment to diversity and inclusion.

Manager - Solutions Engineering

Company: Saviynt

Location: USA

Posted Jan 30, 2025

Saviynt is a high-growth Platform as a Service company specializing in Identity Authority to secure and empower the modern workplace. The Manager Solutions Engineering role involves growing the Solutions Engineering team, selling integrated Access Governance and Cloud Security solutions, and providing expert knowledge to customers. The ideal candidate should have 8+ years of experience in Cloud Security or Identity and Access Management, strong communication skills, and the ability to work independently and collaboratively. Saviynt offers a positive work environment with growth opportunities and is an equal opportunity employer.

Senior Regulatory Affairs Strategist

Company: ClinChoice

Location: USA

Posted Jan 30, 2025

ClinChoice, a global full-service CRO, is seeking a Director of Pharmacovigilance for a permanent FTE position. The role involves coordinating regulatory compliance functions, managing drug listing data, and ensuring compliance with NDA and BLA requirements. The ideal candidate should have a science degree, 5+ years of relevant experience, and strong communication and analytical skills. ClinChoice, with over 28 years of experience, is committed to accelerating the development and commercialization of innovative drugs and devices, fostering a collaborative and quality-focused culture.

Customer Success Manager

Company: Fullpath

Location: USA

Posted Jan 30, 2025

The company is seeking a highly skilled Customer Success Manager to join their team. The role involves building relationships with clients, collaborating with a diverse team, and ensuring exceptional service. Responsibilities include executing a framework for ROI communication, analyzing customer performance, and influencing customer lifetime value. Requirements include 2+ years of B2B SaaS experience, digital marketing knowledge, data analysis skills, CRM experience, and strong communication abilities. The position offers competitive compensation, flexible hours, and opportunities for growth in a fast-paced startup environment.

Real Estate Account Executive

Company: Truehold

Location: USA

Posted Jan 29, 2025

Truehold is a leading provider of residential sale-leasebacks, helping homeowners unlock their equity without debt or moving. The company is rapidly expanding, operating in over 20 cities and completing 2000+ transactions. Truehold's team of real estate experts delivers exceptional service, focusing on clear communication and unwavering support. Employees are encouraged to build strong relationships, learn the product, and serve as brand ambassadors. The company offers a collaborative culture, competitive benefits, and flexible work arrangements.

SR Delivery Manager Technical Support

Company: Rackspace

Location: USA

Posted Jan 29, 2025

Rackspace is excited to announce a new partnership and the need to hire a Senior Delivery Manager of Technical Support. This individual will lead a team in designing and migrating a client's infrastructure into Rackspace Data Centers. Key responsibilities include managing customer retention, leading large infrastructure operations, and developing strategies for service delivery improvements. The ideal candidate should have a Bachelor's degree, preferably in a related field, and at least 7 years of relevant work experience, including direct people management and experience in the healthcare industry. The role is remote, with a preference for candidates living in the West Coast or Texas, and offers a competitive salary range.

Observability Senior Product Manager

Company: ScienceLogic

Location: USA

Posted Jan 29, 2025

ScienceLogic is a company leading the charge towards autonomous enterprises, utilizing automation and generative AI to revolutionize IT operations. They empower product teams to solve complex problems, valuing innovation, efficiency, and scalability. The company offers a remote-first culture, comprehensive benefits, and opportunities for professional growth. They are committed to diversity and inclusion, encouraging applicants who may not meet every qualification to apply.

Technical Solutions Manager

Company: COMPLY

Location: USA

Posted Jan 29, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They offer a comprehensive benefits package, remote work flexibility, and a supportive culture. The Technical Solutions Manager role involves working closely with strategic customers to ensure their technical configuration aligns with their success plan. The ideal candidate should have 2+ years of customer-facing experience, strong technical skills, and the ability to translate complex concepts to non-technical audiences.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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