Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Business Development Sales Manager

Company: brightwheel

Location: USA

Posted Jan 30, 2025

Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by enabling teachers to spend more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. They are seeking an experienced Outbound Business Development Sales Manager to lead a team of BDRs in a high-velocity sales environment. The ideal candidate should have at least 2 years of BDR and/or Inside Sales experience, including phone-based cold calling, and a proven track record in managing and motivating sales teams. Brightwheel offers a competitive compensation package, including base salary, equity, and benefits, and is committed to creating a diverse and inclusive work environment.

Tech Enablement Lead - Community Support

Company: Airbnb

Location: USA

Posted Jan 30, 2025

Airbnb is seeking a Platform Lead for Global Channels & Routing to scale their Community Support operations team. The role involves developing vision and strategy, mentoring a team of Platform Managers, driving product execution, collaborating with cross-functional partners, and staying updated on cutting-edge technologies. The ideal candidate should have 12+ years of product or platform management experience, 5+ years in a management role, and a proven track record of translating customer needs into product features. Strong communication skills, a user-centric mindset, and experience with data science concepts are also required.

Channel Account Manager

Company: Wasabi Technologies

Location: USA

Posted Jan 30, 2025

Wasabi Technologies is a fast-growing company revolutionizing the Cloud Storage industry with its disruptive, cost-effective, and high-performance solution. They are seeking an experienced Channel Sales Rockstar to engage and enable partners, with a focus on recruiting, onboarding, and activating new partners and MSPs. The ideal candidate should have 35 years of technology channel sales experience, be a self-starter, and have excellent communication skills. The role is based in Phoenix, AZ, but they will consider candidates from AZ, CA, and CO. Wasabi Technologies is an Equal Opportunity Employer.

Senior UX Design Specialist

Company: Mozilla

Location: USA

Posted Jan 30, 2025

MZLA Technologies Corporation, the home of Thunderbird, a global free and open-source email and productivity app, is seeking a Senior UX Design Specialist. The role involves collaborating across platforms to craft user experiences that embody Thunderbird's values. The successful candidate will mentor growing designers, partner with engineers, and ensure accessibility and user-centered design. The position is a remote full-time role with a competitive salary and comprehensive benefits package.

Engineering Manager - Ads Server Platform

Company: Reddit

Location: USA

Posted Jan 30, 2025

Reddit is seeking a seasoned Engineering Manager to lead its Ads Infrastructure team. The role involves coaching, hiring, and leading a team of infrastructure engineers, setting a vision for the team's roadmap, and collaborating with various product and platform teams. The ideal candidate should have 8+ years of industry experience as a SWE, 3+ years managing engineering teams, and 2+ years as a tech lead. Preferred qualifications include experience with container orchestration, message queuing services, data processing frameworks, key-value stores, document-based DBs, and ML Ops. Benefits include comprehensive healthcare, 401k matching, workspace benefits, personal and professional development funds, family planning support, flexible vacation, 4+ months paid parental leave, and paid volunteer time off.

Salesforce Administrator

Company: COMPLY

Location: USA

Posted Jan 30, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They are seeking a detail-oriented Salesforce Administrator to manage and optimize their Salesforce platform. The role involves Salesforce Administration, customization and development, stakeholder support, data management, and continuous improvement. The company offers a comprehensive benefits package, 100% remote flexibility, and a high-growth startup environment.

Senior Principal - Financial Planning & Analysis

Company: Airbnb

Location: USA

Posted Jan 30, 2025

The job posting is for a Senior Principal of Strategic Finance & Analytics for Community Support at Airbnb. The role involves collaborating with the Community Support team to achieve business and financial objectives, conducting quantitative analyses, leading financial planning, engaging with business leaders, and working cross-functionally. The ideal candidate should have a degree in finance or related field, over 12 years of experience in financial analysis, expertise in advanced modeling techniques, proficiency in financial forecasting systems, familiarity with SQL and data visualization software, strong communication skills, and a proactive, mission-driven approach. The role is remote eligible in the US, with occasional work at an Airbnb office possible.

iOS Engineer

Company: Mozilla

Location: USA

Posted Jan 30, 2025

MZLA Technologies Corporation, the home of Thunderbird, a global free and open-source email and productivity app, is seeking a Senior Software Engineer for iOS. The ideal candidate will have deep expertise in mobile application development for iOS, using languages and frameworks such as Swift and SwiftUI. This role offers the opportunity to build an open-source mobile product from the ground up, leading the development of Thunderbird's mobile applications for iOS. The successful candidate will work with a dynamic team of 40+ staff across seven countries and time zones, committed to fostering openness, transparency, collaboration, creativity, diversity, and resilience. The position is remote, full-time, and offers a competitive salary and comprehensive benefits package.

2025 Summer Intern - Customer Success

Company: Workiva

Location: USA

Posted Jan 30, 2025

The text announces a job opportunity for a Customer Success Intern, with a detailed timeline for application, interview, offer, and start dates. The role involves creating and implementing customer documents, collaborating with cross-functional teams, and providing excellent customer service. Minimum qualifications include being enrolled in a degree-seeking program, preferably in business. Preferred qualifications include strong communication and leadership skills, a professional personality, technical savviness, and the ability to work independently. The company offers a competitive salary, 401k participation, paid sick leave, and a unique learning experience.

Director of People Systems and Insights

Company: Pax8

Location: USA

Posted Jan 30, 2025

The Director of People Systems and Data Insights is a crucial role responsible for managing HRIS matters, including Workday, Greenhouse, and Docebo. The role involves leading a team, developing a global People Technology strategy, ensuring system compliance, and leveraging AI for data insights. The ideal candidate should have extensive experience in people systems, strong problem-solving skills, and the ability to manage multiple initiatives. They should also embody Pax8 values and behaviors.

Head of Business Development

Company: JustAnswer

Location: USA

Posted Jan 30, 2025

Pearlcom, a subsidiary of JustAnswer LLC, is seeking an experienced Business Development lead to drive strategic partnerships and growth initiatives, particularly in the technology and Generative AI sectors. The ideal candidate will have a proven track record of forging successful partnerships with technology companies, vertical professional service companies, and a deep understanding of the Gen AI landscape. This is a high visibility, maximum impact position where the individual will work with a cross-functional team to develop new AI-based solutions for enterprise customers. The role involves developing and executing a growth strategy, identifying and pursuing strategic partnership opportunities, leading negotiations, collaborating with internal teams, conducting market research, managing the full partnership lifecycle, and preparing business cases and partnership proposals for senior leadership.

iOS Engineer

Company: Mozilla

Location: USA

Posted Jan 30, 2025

MZLA Technologies Corporation, the home of Thunderbird, a global free and open-source email and productivity app, is seeking a Senior Software Engineer for iOS. The ideal candidate will have deep expertise in mobile application development for iOS, experience with Swift and SwiftUI, and a proven ability to optimize application performance and design scalable mobile architectures within open-source environments. The role involves building and refining Thunderbird's mobile products and platform architecture, ensuring scalability, performance, reliability, and user-centered design. The position offers a competitive salary, comprehensive benefits, and the opportunity to work remotely with a global team.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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