Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

AWS Alliance Manager

Company: Graylog, Inc

Location: USA

Posted Jan 30, 2025

Graylog, a renowned centralized log management and Security Information Event Management (SIEM) provider, is seeking an AWS Alliance Manager. The role involves driving growth within the AWS ecosystem, building strategic relationships with AWS and its partner network, and increasing customer adoption. The ideal candidate should have extensive experience in partner sales alliances or business development roles in the cybersecurity industry, thorough knowledge of AWS services and sales processes, and a proven track record of achieving revenue targets through partner ecosystems. The position offers opportunities for professional growth, choice of the latest equipment, and a monthly allowance to support commute costs and work-from-home environment.

Senior Salesforce Administrator

Company: CALSTART

Location: USA

Posted Jan 30, 2025

CALSTART, a mission-driven organization focused on transportation decarbonization and clean air, is seeking a Senior Salesforce Administrator. The role involves managing, optimizing, and enhancing the Salesforce environment to meet complex business requirements. The SSA will collaborate with various teams to develop strategic solutions, customize Salesforce, and ensure alignment with organizational policies. The position is remote with light travel requirements. CALSTART values transparency and offers competitive compensation, comprehensive benefits, and a supportive work environment.

Finance & Risk Analytics Senior Analyst

Company: Reddit

Location: USA

Posted Jan 30, 2025

Reddit is looking for a Senior Analyst with 3-5 years of experience in business analytics, data analytics, or a related field. The role involves partnering with Finance teams for strategic decision-making, developing analytics and reporting solutions, designing dashboards, analyzing financial data, and translating insights into actionable recommendations. The ideal candidate should have a BABS in a relevant field, experience with platform technology companies, and proficiency in SQL, BigQuery, and data automation. Machine learning experience is a plus. The company offers comprehensive healthcare benefits, 401k match, family planning support, mental health benefits, flexible vacation, generous paid parental leave, and paid volunteer time off.

Senior Software Engineer - Frontend

Company: AffiniPay

Location: USA

Posted Jan 30, 2025

The company is seeking a Senior Software Engineer with a focus on Frontend to modernize their MyCase product. The role involves designing and implementing scalable applications, utilizing reusable component libraries, collaborating with product teams, modernizing web applications, pioneering in Frontend technologies, establishing best practices, mentoring engineers, working closely with UX teams, supporting software deployments, driving technology initiatives, staying updated with industry trends, and having a drive for perfection in web development.

Senior Representative - Risk Operations

Company: Taskrabbit

Location: USA

Posted Jan 30, 2025

The role of a Senior Representative in Risk Operations at Taskrabbit involves executing robust strategies to detect, prevent, and mitigate fraud and risk incidents. The primary focus is on ensuring a secure and trustworthy environment for all stakeholders, including clients, Taskers, and internal employees. The individual will take the lead in implementing and executing fraud prevention strategies, keeping the customer experience at the forefront. They will leverage data to drive decision-making, identify emerging trends, and execute solutions with a customer-centric approach. The role requires a minimum of 1 year of execution-focused experience in fraud and risk mitigation, exceptional problem-solving skills, a strong sense of ownership, empathetic communication skills, and a detail-oriented mindset.

Software Engineering Manager

Company: AffiniPay

Location: USA

Posted Jan 30, 2025

The job posting is for a Software Engineering Manager role, which involves leading engineering teams, developing scalable applications, building modern frontend technologies, participating in hiring, managing engineers, ensuring high software quality, collaborating with UX, supporting deployments, communicating with stakeholders, driving technology initiatives, staying updated with industry trends, and providing technical expertise. The ideal candidate should have a BS in Computer Science, 7+ years of experience in large-scale solutions, 2+ years of team management, experience with cloud technologies, fullstack web development, Ruby on Rails, React, NodeJS, NextJS, SaaS applications, and strong teamwork and documentation skills.

Trust Investigation Lead

Company: Airbnb

Location: USA

Posted Jan 30, 2025

The Trust Investigations team at Airbnb is seeking a seasoned professional with 8+ years of experience in customer operations, trust, and safety. The role involves managing a team of specialists, overseeing high-risk cases, driving continuous improvements, and ensuring operational excellence. The ideal candidate should have a proven track record in team performance, experience in handling high-risk cases, strong communication skills, and proficiency in data analysis tools. The position is remote-eligible, but the candidate must live in a state where Airbnb Inc has a registered entity. Airbnb is committed to fostering a diverse and inclusive work environment.

Technical Due Diligence Consultant (Spanish Speaking)

Company: Crosslake Technologies LLC

Location: USA

Posted Jan 30, 2025

Crosslake is a firm that supports technology-driven changemakers by providing services such as technical due diligence, solution design, and implementation. They value service, curiosity, credibility, commitment, and creativity. Crosslake is seeking a seasoned professional with 15+ years of experience in software development roles, strong technical acumen, and the ability to work remotely. The ideal candidate should be action-oriented, willing to learn, and passionate about team development. A bachelor's degree in Computer Science or a related field is preferred but not required.

Payroll Consultant

Company: BPM LLP

Location: USA

Posted Jan 30, 2025

The text describes a job opportunity for a payroll expert with extensive experience in various payroll systems. The role involves processing payroll data, providing guidance on payroll-related matters, communicating with constituents, performing audits, staying updated on payroll legislation, and maintaining accurate records. The candidate should be a strategic thinker, proactive problem solver, and effective communicator. The company, BPM, values its employees, offers flexible work arrangements, and has a people-centered culture. The job pays between $35 and $60 per hour.

Project Controls Pricing Analyst

Company: Coforma

Location: USA

Posted Jan 30, 2025

Coforma is seeking a Project Controls Pricing Analyst to join their distributed team. The role involves providing business operations support, determining pricing strategy, developing accounting plans, and analyzing financial performance. The ideal candidate should have experience in project controls, pricing analysis, and accounting. Responsibilities include analyzing financial performance, modeling future potential, providing pricing and estimating analysis, developing pricing models, and conducting submission quality checks. The salary range is $117,420 to $143,170, based on the candidate's competency level. This is a US-based remote position open to applicants in select states. Coforma values inclusivity and diversity, and does not require a degree or specific work experience for this role.

NetSuite Developer

Company: Yubico

Location: USA

Posted Jan 30, 2025

Yubico, founded in 2007, is a global company specializing in security keys. Their mission is to make secure login easy and accessible for everyone. They offer freedom and flexibility to employees, with a strong focus on diversity, equity, and inclusion. Yubico's products are used by Fortune 500 companies, government agencies, and individuals worldwide. They recently went public on Nasdaq Stockholm Main Market. The company values employee wellbeing, offering comprehensive benefits and a strong company culture. They are currently seeking a NetSuite Developer to join their Business Operations Team.

Senior Staff GRC Analyst

Company: Cribl

Location: USA

Posted Jan 30, 2025

The job posting is for a Senior Staff GRC position in a cloud software company. The role involves leading GRC programs, developing policies, managing risks, and collaborating with cross-functional teams. The ideal candidate should have 4+ years of experience in GRC, strong communication skills, project management abilities, and proficiency in GRC tools. The salary range is $195,000 - $244,000, depending on location, and the company offers a comprehensive benefits package.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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