Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Data Services Specialist

Company: COMPLY

Location: USA

Posted Jan 29, 2025

COMPLY is a high-growth organization that prides itself on being a champion for compliance professionals. With over 350 professionals worldwide, they offer comprehensive benefits, remote work flexibility, and a supportive culture. They are currently seeking a detail-oriented Data Services Specialist to manage projects, communicate with clients, and collaborate with brokers. The ideal candidate should be organized, have excellent client-facing skills, and possess strong technical abilities.

Director of Product - Growth

Company: GitLab

Location: USA

Posted Jan 29, 2025

The Director of Product Growth role involves driving the company's growth strategy, leading initiatives across the user journey, building and mentoring a team of Product Managers, and partnering with various teams to accelerate user growth and revenue. The role requires 8+ years of product management experience with a focus on growth, a proven track record of driving significant user and revenue growth, experience building and leading high-performing product teams, strong analytical skills, and successful cross-functional leadership. The role reports directly to the VP of Product Monetization and offers significant visibility and impact on the company's overall success.

Director - Product Design

Company: Lattice

Location: USA

Posted Jan 29, 2025

Lattice is seeking a Director of Product Design to lead a growth-oriented team of Product Designers. The role involves owning the design strategy for a portfolio of products across the HRIS, reimagining the experience of enterprise software, and building highly leveraged products. The ideal candidate will have 7+ years of progressive experience in Product Design, a high craft bar, and experience managing designers. They should be able to give design feedback even without deep product knowledge, shape design and product development culture, and partner successfully with associated practices. The role offers a competitive salary, comprehensive benefits, and the opportunity to work with a passionate team dedicated to growing together.

Scientist - Surveillance and Risk Management

Company: ClinChoice

Location: USA

Posted Jan 29, 2025

ClinChoice, a global full-service CRO, is seeking a Scientist for Surveillance and Risk Management. The role involves overseeing AEPQC reporting, ensuring compliance with policies, and managing client contracts. The ideal candidate should have 3 years of pharmaceutical experience, preferably in a safety compliance role. ClinChoice offers a quality-focused culture, excellent work-life balance, and opportunities for career growth. The company is committed to diversity and inclusivity, with a mission to contribute to a healthier and safer world.

Supervisor, Transition of Care

Company: VNS Health

Location: USA

Posted Jan 29, 2025

The job description outlines a supervisory role in clinical and non-clinical operations, with responsibilities including monitoring processes, coordinating staff activities, and recommending operational improvements. The role involves troubleshooting customer service issues, assisting in long and short-term department objectives, and ensuring adherence to regulatory standards. The position requires a nursing or social work degree, relevant work experience, and proficiency in Microsoft applications. VNS Health, a large nonprofit healthcare organization, offers competitive compensation, benefits, and opportunities for professional growth.

User Operations Specialist

Company: The Predictive Index

Location: USA

Posted Jan 29, 2025

The job posting is for a User Support Specialist position. The role involves providing exceptional customer service, problem-solving, and educating customers on software functionality. The ideal candidate should have a customer service orientation, technical aptitude, problem-solving skills, intellectual curiosity, impeccable communication skills, personal drive, a team mentality, and a desire to learn. Salesforce experience is preferred but not required. The position is non-exempt, hourly, with a starting salary of $53,300 annually. The company is open to remote work and offers a benefits package including unlimited PTO.

Senior Manager - GTM Strategy and Programs

Company: Dropbox

Location: USA

Posted Jan 29, 2025

The role involves developing and executing scalable GTM strategies to drive revenue growth and market expansion across product lines. The Senior Partner GTM Strategy and Programs will collaborate with cross-functional teams, design data-driven initiatives, build partner-focused programs, and serve as a strategic advisor to senior leadership. The role requires a Bachelor's degree, 10+ years of experience in GTM strategy, and a proven track record of building and scaling successful global GTM programs. Strong strategic thinking, cross-functional leadership skills, and excellent communication skills are essential.

Manager - Sales

Company: HubSpot

Location: USA

Posted Jan 29, 2025

HubSpot is seeking a Sales Manager for their North American Small Business Segment. The role involves hiring, training, coaching, and leading a team of Growth Specialist Account Executives in a fast-paced environment. The ideal candidate should be passionate about transforming sales, service, and marketing, have high emotional intelligence, be a positive change agent, data-driven, and have experience managing in a structured sales environment. The Sales Manager will also need to have excellent time management skills, be analytical, a strong communicator, and a team builder. The cash compensation range is $170,000 - $225,000 annually, with additional benefits and perks. HubSpot values transparency in compensation practices.

Senior Software Engineer (L3)

Company: Clipboard Health

Location: USA

Posted Jan 29, 2025

Clipboard Health is seeking a Senior Software Engineer to craft solutions that reshape healthcare connections. The role involves delivering high-quality, scalable code using Node.NestJS, React, TypeScript, MongoDB, Postgres, and Redis. The engineer will own the full software development lifecycle, collaborate with product managers and customers, and participate in on-call rotations. The ideal candidate has 6+ years of professional software development experience, proficiency in TypeScript, React, and Node.NestJS, and a high-ownership mindset. Clipboard Health offers a remote-first culture, flexible personal schedule, and unlimited PTO.

Director - Post Market Surveillance

Company: hims & hers

Location: USA

Posted Jan 29, 2025

The job posting is for an experienced Director of Post Market Surveillance to lead product complaints management and adverse event reporting processes. The role involves overseeing the complaint management quality system, working with cross-functional teams, developing and maintaining complaint management processes, analyzing complaint data, ensuring regulatory reporting compliance, and driving continuous improvement initiatives. The ideal candidate should have a bachelor's degree in a science-related field, 8+ years of experience in product quality management, and strong knowledge of regulatory requirements. Preferred skills include experience in a regulated industry, knowledge of customer experience management, and experience with ERP or CRM systems.

Enterprise Client Success Manager

Company: Array

Location: USA

Posted Jan 29, 2025

Array is a financial innovation platform that offers a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace. They empower millions of consumers to achieve their financial goals and provide opportunities for high-performing individuals in the fast-growing fintech space. Enterprise Customer Client Success Managers (ECSMs) at Array act as trusted advisors and strategic partners for their largest clients, driving long-term growth, retention, and success. The role involves managing a portfolio of high-value enterprise clients, building executive-level relationships, and delivering tailored strategies that align with client goals. The ideal candidate should have 7+ years of experience in B2B2C client success roles, a proven track record of managing and expanding high-impact strategic relationships, and exceptional interpersonal skills.

Customer Success Engineer

Company: Quantum Metric

Location: USA

Posted Jan 29, 2025

Quantum Metrics prioritizes a happy, diverse, and inclusive culture, offering coaching and training programs for employee growth. As a remote-first company, they host regular events and have Employee Resource Groups for various backgrounds. The Customer Success Engineer role involves supporting clients, architecting solutions, and engineering custom JavaScript functions. Requirements include past digital solution experience, web technologies proficiency, JavaScript expertise, and familiarity with analytics solutions. The company offers competitive compensation, extensive benefits, and a collaborative culture.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages