Exceptional Service Jobs in Washington DC

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Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Finance & Grants Manager

Company: Young Invincibles

Location: Washington DC

Posted Jan 31, 2025

Young Invincibles, a national young adult research and advocacy organization, is seeking a Finance & Grants Manager. The role involves managing day-to-day finance activities, overseeing grants management, contracting, and operations. The ideal candidate should have 4-6 years of finance and grants experience, supervisory experience, and a bachelor's degree in finance, accounting, or a related field. They must be highly organized, detail-oriented, and comfortable in a fast-paced environment. The position offers a comprehensive benefits package and a salary range of $78,000 - $85,000.

Executive Recruiting Coordinator (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Jan 31, 2025

Fannie Mae is seeking an Executive Recruiting Coordinator to join their team on a flexible hybrid basis from their Washington DC or Reston VA office. The role involves scheduling and coordinating interviews for executive-level candidates, managing administrative tasks, sourcing and identifying candidates, and continuously improving the candidate experience. The ideal candidate will have talent acquisition project management or consulting experience, strong communication skills, and proficiency in MS Teams and MS Office. Fannie Mae is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Java Developer

Company: Redhorse

Location: Washington DC

Posted Jan 31, 2025

Redhorse Corporation is currently hiring a Java Developer to join their team. The role involves participating in software programming initiatives, developing and directing software system validation and testing methods, and developing prototype and deploying solutions within Commercial Cloud Solutions. The ideal candidate should have significant experience with common Agile practices, Java, JavaScript, Angular, and the software development lifecycle within a DevOps toolset. They should also be well-versed with using version control systems and issue-problem tracking systems. The role offers the opportunity to work on challenging projects that directly impact national security.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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