Exceptional Service Jobs in Washington DC

75,591 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Software Engineer - Encryption/Blockchain/OS & Machine code

Company: Mobile Programming LLC

Location: Washington DC

Posted Jan 30, 2025

The job description is for a Senior Software Engineer with expertise in blockchain and cybersecurity. The role involves developing and deploying advanced blockchain technologies, designing blockchain architectures for cybersecurity applications, collaborating with cross-functional teams, researching emerging technologies, and ensuring blockchain implementations meet stringent standards. The ideal candidate should have a minimum of 10 years of software engineering experience, a Masters or PhD in Computer Science or a related field, extensive knowledge of blockchain protocols, proficiency in programming languages like Solidity, Rust, Python, Go, Java, C, and C++, and strong understanding of cryptographic techniques and secure coding practices.

FMS Case Reconciliation Analyst

Company: ELS, Inc.

Location: Washington DC

Posted Jan 30, 2025

ELS is an employee-owned small business that provides professional and engineering support services to the US Navy. They pride themselves on delivering high-quality products and solutions to their customers. The company is currently seeking a Business and Financial Management Analyst for a Foreign Military Sales case. The role involves reconciling FMS cases, tracking commitments and expenditures, preparing financial briefing materials, and analyzing case financial reports. The ideal candidate should have US citizenship, a Secret clearance, and at least 3 years of experience in DoD/USN financial management and supporting Foreign Military Sales. Knowledge of SCIP MISIL DIFS DSAMS COBRA and Navy ERP is also required. Strong communication, organization, and analytical skills are essential.

DoN Mid Program Analyst

Company: ELS, Inc.

Location: Washington DC

Posted Jan 30, 2025

ELS, an employee-owned small business, is seeking a Frigate Support Contractor Program Analyst for the construction of CONSTELLATION Class Guided Missile Frigate FFG 62. The role involves collecting, reviewing, and analyzing information to make recommendations to the Government. The ideal candidate should have 7 years of professional experience in program/project management and shipbuilding, with a preference for a degree and PMP certification. The position is full-time, with potential for alternative work schedules and telework, and is located at the Washington Navy Yard in Washington DC. ELS is an Equal Employment Opportunity Employer.

Engineering Lead (Planned Position)

Company: MicroHealth

Location: Washington DC

Posted Jan 30, 2025

MicroHealth is recruiting for an Engineering Lead position, requiring a Bachelor's degree or higher in a relevant field and at least five years of experience in designing and optimizing VDI environments. The role involves leading an engineering team to support the Service Delivery process, providing technical knowledge, analysis, configuration management, and planning for IT services. The team will also provide O&M engineering support for network architecture, requirements gathering, security architecture, and infrastructure changes. The position requires ITIL Foundation Level Certification and specific certifications such as IAT Level III CISA, GCIH, GCED, CISSP, CASP, or IAM Level III. The salary range is $140,000 to $160,000. The job involves regular sitting, occasional walking, and lifting up to 5 pounds. MicroHealth ensures equal employment opportunities and reasonable accommodations for qualified applicants.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages