Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Candidate Engagement Specialist - Japanese Speaking
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
The Candidate Engagement Specialist (CES) is responsible for candidate generation through direct sourcing and research to attract both passive and active candidates. They develop and implement recruiting strategies, conduct sourcing activities, and act as a brand ambassador to engage passive candidates. The role requires at least 2 years of recruitment experience in the Japanese market and fluency in English and native Japanese proficiency.
[2026 IBM Consulting Associates] Security Consultant
Company: IBM
Location: Seoul, KR
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an Associate Security Consultant. The role involves working with clients worldwide, developing cybersecurity strategies, conducting security assessments, and implementing security solutions. The position requires a Bachelor's degree, strong problem-solving skills, and familiarity with cybersecurity concepts and technologies.
Desarrollador de Salesforce (Guadalajara)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes the role of a Salesforce Developer, focusing on designing, developing, and customizing applications within the Salesforce platform. It highlights the importance of collaborating with stakeholders, ensuring system performance, and staying current with Salesforce releases. The role requires a Bachelor's degree, experience with Salesforce Service Cloud, and proficiency in various technical skills.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The role involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.
Application Developer-Java & Web Technologies
Company: IBM
Location: Mysore, IN
Posted Dec 04, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, career growth opportunities, and technical expertise requirements. It highlights the impact of the role on clients and the importance of skills like Java, Spring, and Hibernate.
Package Specialist-SAP HANA Basis
Company: IBM
Location: DALIAN, CN
Posted Dec 04, 2025
The text outlines job responsibilities for an SAP Fiori developer role, including deployment, performance optimization, collaboration with SAP BASIS, documentation, and required technical expertise in SAP Fiori/UI5, ABAP, and OData services.
Workforce Optimization & Automation Specialist
Company: IBM
Location: Rocket Center, US
Posted Dec 04, 2025
IBM is dedicated to supporting the Veterans Benefits Administration's mission of accelerating benefits claim processing and reskilling VBA Claims Assistants. The team has focused on leveraging data to inform design, build, test, and improve activities, employing an Agile operating model to identify enhancements for the Mail Automation scope and related processes. The project requires Transcription Quality Assurance Testing services to support increasing the quality of processing as new enhancements are added to the MAS platform.
Technical Support Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a Technical Support Engineer role for hybrid cloud solutions. The role involves troubleshooting, supporting enterprise customers, and collaborating on support team infrastructure. Required skills include expertise in Java, Python, Go, Linux, networking, and cloud monitoring tools. Preferred experience includes Kubernetes, Apache Cassandra, and monitoring technologies.
ATM - Remote Monitoring Support and Representative (German)
Company: IBM
Location: Zagreb, HR
Posted Dec 04, 2025
The job posting is for a Remote Monitoring Support Representative Level 1 to monitor ATM networks in Germany. The role involves real-time monitoring, ticket management, basic remote support, and escalation. Preferred qualifications include familiarity with ATM systems, remote support experience, strong communication skills, and fluency in German and English.
Software Developer
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
The text describes an IBM Software developer role emphasizing collaboration, innovation, and career growth. It highlights opportunities to work on cutting-edge AI-powered solutions, contribute to global projects, and develop skills in technologies like Java and SQL. The role emphasizes teamwork, problem-solving, and a positive work environment.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This text describes a career opportunity at IBM Consulting focusing on digital transformation, collaboration with global clients, and professional growth. It highlights responsibilities in recruitment, sourcing strategies, and partnership management, emphasizing innovation and impactful work across industries.
Firmware Developer
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 04, 2025
The job posting describes a Firmware Developer role at IBM Corporation in Poughkeepsie, NY. The position involves developing and maintaining a distribution and integration system for System Z Firmware deliveries, supporting the Firmware delivery tool chain, troubleshooting issues, and implementing solutions to improve the developer experience and resiliency of the service. The role requires a Bachelor's degree in Computer Science or related field and two years of experience with specific technologies and skills.