Flexible Scheduling Jobs in USA

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Senior Customer Success Operations and Programs Manager

Company: Webflow

Location: USA

Posted Mar 16, 2024

At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better Our Revenue Operations team is at the heart of our rapidly growing Sales and Customer Success organization connecting the teams and initiatives across GotoMarket Product Marketing Business Operations Finance Customer Support Partners and Education We create and execute bestinclass programs to amplify our Customer Success efforts and maximize customer value We are looking for a founding member of our Customer Success operations team a strong operator and program manager to drive key initiatives that scale Webflows Customer Success team resulting in better customer maturity growth health and value realization This role combines strong data technology processes and change management to help our teams succeed You will have the autonomy to drive work streams with company impact all the way up to the Executive level <h2> About the role <h2> <ul> <li> Location Remotefirst United States BC amp ON Canada <li> <li> Fulltime <li> <li> Exempt status <li> <li> The cash compensation for this role is tailored to align with the cost of labor in different US geographic markets The base pay for this role ranges from $126000 in our lowest geographic market up to $175000 in our highest geographic market These figures are in $USD and apply to candidates in the United States The specific base pay within the range will be determined by the candidates geographic location jobrelated experience knowledge qualifications and skills <li> <li> Reporting to the the Senior Manager GTM Strategy and Operations <li> <ul> As a Senior Customer Success Operations and Programs Manager you will CS Operations <ul> <li> Position yourself as a trusted partner for our Customer Success Technical Architect and Sales leadership teams <li> <li> Build and maintain detailed reports dashboards and alerting to track the performance impact and risks of the Customer Success business with a focus on revenue retention customer health and product adoption <li> <li> Analyze key metrics to get ahead of or address negative trends and areas of opportunity based on our goals <li> <li> Report on OKRs and key metrics during monthly business reviews as well as fulfilling oneoff analyses when needed <li> <li> Represent the Customer Success team in various crossfunctional projects meetings and Slack channels <li> <li> Drive requirements use cases evaluation and deployment of a Customer Success management solution like Catalyst Totango Vitaly ChurnZero Gainsight <li> <li> OwnAdmin or be a key stakeholder for systems and tools within the Customer Success team including Customer Success management Revenue data platforms like Pocus Tableau Clari Slack Sales Elevate knowledgebase and documentation like Confluence Google Drive Highspot Guru <li> <li> Facilitate the intake of requests from Customer Success and GoToMarket stakeholders <li> <ul> Strategic Programs <ul> <li> Identify new and optimize existing processes and workflows to improve inefficiencies both internally and externally <li> <li> Drive andor contribute to key Customer Success programs including Risk Management Expansion motion Health amp Maturity Scoring Enterprise Voice of the Customer and more <li> <li> Collaborate as the operational partner to our Product Enablement team in our Field readiness amp product release readiness process <li> <li> Establish yourself as a stakeholder in crossfunctional GTM programs like Product Release Process Enterprise marketing Webflow Events EPD Engineering Product Design Operating rhythm Pricing and Packaging and Incident management etc <li> <li> Maintain documentation of our evolving processes and customer success motion <li> <li> Identify and create key playbooks for our postsales teams for example driving expansion risk management product adoption customer maturity etc <li> <li> Demonstrate strong change management skills when implementing newexisting processes helping to shape our internal operating model as we scale <li> <ul> In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role <h2> About you <h2> Navigating through rapid change intricate complexity and uncertainty introduces a hint of chaos At Webflow we embrace this dynamic finding comfort in the ambiguity it brings If you enjoy this type of environment this role might be for you Youll thrive as a Senior Customer Success Operations and Programs Manager if you <ul> <li> Selfstarter who can identify a problem validate impact formulate a pointofview to solve and drive the work to completion or handoff <li> <li> 5+ years experience managing projects and crossfunctional programs related to GotoMarket and postsales strategy including managing and prioritizing a roadmap of initiatives <li> <li> Track record of developing repeatable scalable solutions through the use of technology automation and now AI <li> <li> Strong relationship builder with crossfunctional leadership and peers <li> <li> Are passionate about our customers and our team driving excellence and innovation at every turn while moving with heartfelt urgency <li> <li> Experience as an Admin in Salesforce musthave Outreach Gong Highspot and similar tools <li> <ul> Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements Our Core Behaviors <ul> <li> Obsess over customer experience We deeply understand what were building and who were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers <li> <li> Move with heartfelt urgency We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment <li> <li> Say the hard thing with care Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care <li> <li> Make your mark We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a team to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates <li> <ul> <h3> Benefits amp wellness <h3> <ul> <li> Equity ownership RSUs in a growing privatelyowned company <li> <li> 100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness <li> <li> 12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement <li> <li> Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program <li> <li> Access to mental wellness coaching therapy and Employee Assistance Program <li> <li> Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth <li> <li> Professional career coaching internal learning amp development programs <li> <li> 401k plan and financial wellness benefits like CPA or financial advisor coverage <li> <li> Commuter benefits for inoffice workers <li> <ul> Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks <h3> Be you with us <h3> At Webflow equality is a core tenet of our culture We are <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> committed <a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law <h3> Stay connected <h3> Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <h3> Please note <h3> To join Webflow youll need valid US or Canadian work authorization depending on the country of employment If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes Protecting your privacy and the security of your data is a longstanding top priority for Webflow Please consult our <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomlegalapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> Applicant Privacy Notice <a> to know more about how we collect use and transfer the personal data of our candidates

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Compensation Manager

Company: Olo

Location: USA

Posted Mar 16, 2024

We are looking for a compensation professional with strong analytical skills to join Olo as Compensation Manager In this role you will join Olos Total Rewards function within People + Culture to support the Olo teams continued growth and use your prior experience to inform influence and execute our business practices You will be a key contributor to maintaining and administering Olos Compensation programs and will work closely with different stakeholders across the organization including team members in the People + Culture Finance and Legal You will report to the Director Total Rewards and can work remotely from anywhere in the US or at Olos headquarters in NYC What Youll Do <ul> <li> Serve as subject matter expert and provide daytoday compensation support within People + Culture to the Business Partners and Talent Acquisition teams as well as to leaders across Olo to help inform influence and support our business practices <li> <li> Manage compensation programs processes and structures and ensure compliance as the business scales and recommend process improvements based on business needs <li> <li> Use market intelligence and data to ensure the market competitiveness and fairness of our compensation programs including cash and equity <li> <li> Partner with Finance Legal People Partners and Talent Acquisition on pay decisions compensation process amp policies job evaluations compliance and orgwide compensation communications <li> <li> Manage the midyear and yearend compensation process in alignment with our performance evaluation process using compensation modeling data analytics and benchmarking <li> <li> Partner with the Equity Administration team to support our Equity and Employee Stock Purchase Plan ESPP programs including monthly grant approvals employee trainings and communications <li> <li> Help develop and track critical compensation reporting metrics and communicate actionable insights to relevant stakeholders to help manage overall compensation strategy <li> <li> Participate in annual and adhoc compensation surveys and compare current practices against market trends <li> <li> Manage Senior Compensation Analyst in a collaborative environment <li> <ul> What Well Expect From You <ul> <li> 5+ years of experience in Compensation including experience at a public company <li> <li> Strong analytical financial and modeling skills expert in ExcelGoogle Sheets <li> <li> Thorough understanding of compensation survey data <li> <li> Able to work independently and effectively manage projects from inception through execution <li> <li> The ability to work in a fastpaced environment as well as influence problem solve and successfully collaborate and communicate with stakeholders at various levels <li> <ul> About Olo Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at <a class=fontbold underline fontbold underline postingslink href=httpolocom rel=noopener noreferrer nofollow target=blank> olocom <a> Were remotefriendly Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure health dental and vision coverage for yourself and your family a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more Our best estimate of the compensation range for this opportunity is $91684$131446 annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process We encourage you to apply We value diversity At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status <a class=fontbold underline fontbold underline postingslink href=httpswwwolocomcaapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> California Residents CCPA notice <a>

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Senior Solution Architect

Company: Deputy

Location: USA

Posted Mar 16, 2024

At Deputy were on a mission to change the way the world works and we are looking for fantastic people to help us do that Our mission is to simplify shift work with our longer term vision to enable thriving workplaces in every community Deputy is a SaaS workforce management company designed to simplify employee scheduling time and attendance tracking and task management for businesses We are headquartered in Sydney AU and San Francisco USA with offices in Melbourne AU and London UK Weve helped employers across all industries in 70+ countries optimize their workforce and improve operational efficiency As a fastgrowing tech company Deputy offers an exciting and dynamic work environment with opportunities for career growth and development You do not need to match every listed expectation to apply for this position Here at Deputy we know that diverse perspectives foster the innovation we need to be successful and we are committed to building a team that encompasses a variety of backgrounds experiences and skills As a Solution Architect you will act as a technical resource to help our sales team qualify and close new business You will assist in driving the presales process while also being an advocate for the postsales teams You will report to the Director of Sales Engineering and Delivery Partnerships Key Responsiblities <ul> <li> Assist sales reps with technically qualifying new sales opportunities <li> <li> Provide presales engineering support to account teams and lead solution discovery discussions with our clients and partners <li> <li> Build and deliver custom product demonstrations which focus on key business drivers and functional requirements for potential customers <li> <li> Design custom Deputy solutions based on clients business priorities and technical capabilities <li> <li> Work closely with Product Compliance and Support to ensure customer feedback is channelled appropriately <li> <li> Work with Sales and CS functions to build and refine scalable business processes <li> <ul> Qualifications <ul> <li> World class communicator with excellent sales instincts <li> <li> Experience selling software solutions into complex environments <li> <li> Keen technical mind comfortable writing scripts in at least one programming language <li> <li> Proven ability to manage multiple assignments simultaneously work independently and drive projects to completion with minimum guidance and high attention to detail <li> <li> 5+ years in SalesPartner Engineering or Solutions Consulting role <li> <li> Workforce Management experience is a big plus <li> <ul> The pay range for this position takes into account multiple factors that are all considered to determine an individual candidates starting pay These factors include but are not limited to market factors experience technical and nontechnical skills education certifications and other business acumen This range does not include any potential incentive programs such as individual or organizational performance bonuses For candidates based in the San Francisco Bay Area or New York City the pay range for this position is $121000 $130000 For candidates based outside San Francisco Bay Area or New York City the pay range for this position is $98000 $ 106000 Employee Perks Employee Stock Ownership Competitive Compensation Packages 401k Company Match Comprehensive Health Benefits Commuter Reimbursement Program Flexible Work Schedule Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation Our global team members are from a variety of cultures And we welcome different perspective and skills LIRemote

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leading technology platform comprehensive end-to-end homecare solution transforming the healthcare space

Customer Communications Manager

Company: HHAeXchange

Location: USA

Posted Mar 16, 2024

HHAeXchange is seeking a Customer Communications Manager to lead the development and execution of customer communications. The role involves creating a unified communication strategy, managing email communications, and driving customer success. The ideal candidate should have 5+ years of experience in communications, technical writing, and writing for a customer audience, with a strong bias towards action and excellent verbal and written communication skills. The base salary range for this US-based, full-time, and exempt position is $110,000-$120,000.

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Capacity Planner, L5 - Live

Company: Netflix

Location: USA

Posted Mar 16, 2024

Netflix is the worlds leading streaming entertainment service with over 260 million paid memberships in over 190 countries enjoying TV series documentaries and feature films across a wide variety of genres and languages Members can watch as much as they want anytime anywhere on any internetconnected screen The Open Connect Capacity Planning team is at the center of all efforts to ensure that theres always enough capacity so that our members always have a great entertainment experience We provide long range planning by developing proactive strategies that are future compatible and nimble enough to change course quickly Working with the engineering and finance teams Capacity Planning main tasks include 1 translating demand forecasts into concise actionable capacity plans 2 managing utilization by providing reports and dashboards out to key stakeholders and 3 provide datadriven analyses to continually optimize spend and ensure the platform is scalable far into the future The Open Connect Capacity Planning group is recruiting for a Capacity Planner to focus on hardware and IP backbone capacity planning Key tasks include <ul> <li> Translating forecasted demand from finance into actionable capacity plans <li> <li> Analyzing and modeling data to enhance operational efficiency as products hardware architecture initiatives evolve <li> <li> Creating and managing yearly capacity plans for network hardware and IP backbone infrastructure <li> <li> Providing oversight and prioritization to ensure capacity arrives in a timely fashion <li> <li> Managing reporting and dashboards for overall network utilization and identifying data needs required to improve reporting <li> <li> Continually working to refine workflows that enable the business to achieve alignment and efficiency <li> <ul> Who you are <ul> <li> A passion for answering questions with data driven solutions <li> <li> The willingness to experiment with different approaches to new and existing problem sets <li> <li> Expertise with data modeling and visualization software and experience developing reports and dashboards <li> <li> Expertise in Excel SQL Tableau or other Business intelligence software <li> <li> Strong background using financial analysis for multi variable decision making <li> <li> Background in statistical analysis specifically building and refining demand forecasts <li> <li> Able to independently identify issues analyze potential solutions and drive resolutions <li> <li> Strong communication skills both verbal and in writing and experience collaborating across the entire organization including engineering finance and product management <li> <li> The perspective that delivering results quickly with iteration is better than waiting for 100 perfection <li> <li> Expertise or strong curiosity in the internet ecosystem <li> <li> Prefer MBA or MS Statistics <li> <ul> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $120000 $515000 Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service

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Principal Product Manager, Labor

Company: Restaurant365

Location: USA

Posted Mar 16, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry Our cloudbased platform provides a unique centralized solution for accounting and backoffice operations for restaurants Restaurant365s culture is focused on empowering team members to produce topnotch results while elevating their skills Were constantly evolving and improving to make sure we are and always will be Best in Class and we want that for you too The Principal Product Manager Labor will be responsible for the R365 Scheduling and Labor suite of products from ideation to gotomarket and will work with and through and mentor other Product Managers to drive our labor and scheduling strategy How youll add value <ul> <li> Own the vision of all Labor areas of the product including Time amp Attendance Labor Planning Forecasting Scheduling and Labor Reporting <li> <li> Drive develop and maintain the R365 Labor amp Scheduling roadmap with other Labor Product Managers <li> <li> Select design and write user stories for the Scrum Team responsible for Scheduling amp Forecasting <li> <li> Evaluate and prioritize features bugs and program debt <li> <li> Conduct customer interviews <li> <li> Collaborate with other teams to plan design and deliver products that bring value to our users <li> <li> Present new product features at internal and external broadcasts <li> <li> Receive constructive feedback with grace using it to iterate and improve <li> <li> Thrive in a fastpaced flexible work environment where youll have the opportunity to bring a new product to a mature marketleader in a few short years <li> <li> Work with other teams to ensure scheduling is used to its fullest capability <li> <li> Craft and realize a wholistic vision for R365 Scheduling amp Labor <li> <li> Work with the Go to Market GTM team to strategize on how this product will be rolled out to both prospects and internal customers <li> <li> Mentor PMs through the 6 pillars of product management success at R365 Communication Relationships Evangelism Strategic Thinking Delighting Customers and Learning <li> <li> Be a thoughtleader in the Restaurant Labor space and educate other R365 departments on all things labor <li> <li> Build pricingpackaging models for your product as well as determine how your product fits together with other products based on industry and internal data <li> <li> Work closely with Labor PMs on Labor Engine needs <li> <li> Work closely with InventoryBrands PMs to ensure any synergies are recognized and acted upon <li> <li> Other duties as assigned <li> <ul> What youll need to be successful in this role <ul> <li> 4+ years of experience in a scheduling product role and 6+ years in a product role <li> <li> A solid demonstrated understanding of restaurant labor problems and how to solve them <li> <li> Knowledge of labor laws including Over Time Minor Rules Tip Allocation Rules Etc <li> <li> A basic understanding of data flow fromto Point of Sale and tofrom a Payroll System <li> <li> Strong communication skills and proven ability to work successfully with cross functional stakeholders <li> <ul> Preferred Skills <ul> <li> Experience working in the restaurant industry <li> <li> Used a scheduling solution to schedule employees <li> <li> A knowledge of mobile scheduling apps and how users interface with them <li> <ul> R365 Team Member Benefits amp Compensation <ul> <li> This position has a salary range of up to $180K The above range represents the expected salary range for this position The actual salary may vary based upon several factors including but not limited to relevant skillsexperience time in the role business line and geographic location Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices <li> <li> Comprehensive medical benefits 100 paid for employee <li> <li> 401k + matching <li> <li> Equity Option Grant <li> <li> Unlimited PTO + Company holidays <li> <li> Wellness initiatives <li> <ul> BIRemote $180000 $180000 a year R365 is an Equal Opportunity Employer and we encourage all forwardthinkers who embrace change and possess a positive attitude to apply

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Account Manager

Company: TrustArc

Location: USA

Posted Mar 16, 2024

About Us As the leader in data privacy TrustArc automates and simplifies the creation of endtoend privacy management programs for global organizations TrustArc is the only company to deliver the depth of privacy intelligence coupled with the complete platform automation that is essential for the growing number of privacy regulations in an everchanging digital world We have a global team across the Americas Europe and Asia TrustArc helps customers worldwide demonstrate compliance minimize risk and build trust For additional information visit <a class=fontbold underline fontbold underline fontbold underline href=httpwwwtrustarccom rel=noopener noreferrer nofollow target=blank> wwwtrustarccom <a> We invest in our teammembers worklife balance with unlimited paid time off flexible working hours and a work from home environment We support employees with their own industry specific learning We have weekly virtual team events such as trivia games celebrating international pet day lunchnlearns exercise classes Women at TrustArc ERG and many more All of our above initiatives and employee support is in line with our seven core values Customer Obsessed Fearless Accountable Collaborative Agile Transparent and Effective We like to encourage our employees to end each day with the question Which values did I demonstrate today And we acknowledge exceptional work through our semiannual awards which includes a paid vacation The Opportunity TrustArc takes pride in having an extremely high customer retention rate This is due to our marketleading solutions extensive privacy expertise and our topnotch Account Managers Armed with a full solution suite of innovative software applications amp professional services you will help our customers mitigate riskss drive revenue through datadriven initiatives and ensure compliance with global Privacy regulations The successful Account Manager will have the ability to develop and maintain client relationships assess market opportunities upsellcrosssell solutions within our growing customer base What You Will Do <ul> <li> Manage an assigned customer account base as well as a set of new customer accounts as the new business Account Executive team acquires them <li> <li> Account Managers have an outcomebasedconsultative methodology while working with customers <li> <li> Diagnose and fully understand customers business needs as you develop multiple relationships across the customers organization <li> <li> A clear understanding of all TrustArc services and business benefits with indepth understanding of the TrustArc solutions you are focused on selling <li> <li> Provide online demos and presentations to prospectscustomers <li> <li> Maintain contact with an assigned list of customers to ensure customer satisfaction issue resolution and identifying crosssell opportunities for TrustArcs solution portfolio <li> <li> Responsible for forecasting and activity updates and managing your business in Salesforce <li> <li> Meet and exceed quarterly quota objectives monthly targets prospecting activity and pipeline goals <li> <ul> What You Will Bring <ul> <li> 510 years of quota carrying direct B2B sales experience preferably selling SaaS solutions <li> <li> Experience with maintaining and growing a broad set of customer relationships <li> <li> Experience with selling amp managing complex consultative value driven engagements <li> <li> Communicate effectively across all levels C VP Dir Mgr etc and key decision makers <li> <li> Experience with selling across multiple major industries amp into multiple roles functions amp buyers <li> <li> Track record of negotiating structuring and executing complex agreements <li> <li> Consistent quota overachievement via strong customer retention rates and driving growing with upsellcross sell pipeline development <li> <li> Experience collaborating with crossfunctional teams <li> <li> Strong ability to articulate contractual technical and financial value points to customers including executive leaders <li> <li> Outstanding communication and presentation skills with experience presenting to Clevel executives <li> <li> Proficiency in Salesforce CRMPrefer Multilingual Mandarin in high demand <li> <ul> Excited about the opportunity but worried you dont meet all the requirements Apply anyway and give us both the chance to find out What We Offer <ul> <li> Health Vision and Dental Care also available for partner <li> <li> Endless PTO Program <li> <li> 100 Work from Home <li> <li> Opportunities to participate in healthfocused activities mindfulness wellness active lifestyle <li> <li> $2500 active employee referral program <li> <ul> Compensation up to $80000 per year + Variable commission uncapped Actual compensation within the range will be dependent upon the individuals skills experience qualifications and location and applicable employment laws Equal Opportunity TrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace We believe that a successful organization is one that celebrates its employees for who they are who they love and the unique lens through which they experience the world TrustArc does not discriminate based on race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or other legally protected status We understand that our differences make us better They empower us to learn from each other lean on each other and create a product and community that models the behavior we hope to see in others If you need reasonable accommodation to search for a job opening apply for a position or participate in the interview process contact us at hrtrustarccom and describe the specific accommodation requested for a disabilityrelated limitation Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process

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Senior Mainframe Network System Programmer

Company: Ensono

Location: USA

Posted Mar 16, 2024

Position Summary A Senior Mainframe Network System Programmer plans installs tests administers maintains updates and implements VTAM TCPIP FTP SFTP TLS CASpool LRS VPSDRS InfoPrint JQP XPTR ConnectDirect XCOM Enterprise Extender Session Manager and mainframe network related software Diagnoses resolves and documents system problems Supports client mainframe Network environments and participates in client discussions as needed This position reports to Manager of Mainframe Network Services Key Areas of Focus for this Role Responsible for IT mainframe Network systems programming and general product support including configuring interfaces to other subsystems <ul style=> <li style=>Plans coordinates installs configures tests administers maintains updates implements tracks changes andor provides corrective maintenance to mainframe Networkrelated software <li> <li style=>Diagnoses resolves and documents mainframe Networkrelated problems<li> <li style=>Adheres to ITIL Change and Problem Management process <li> <li style=>Effectively communicates with software suppliers peers clients and Leadership<li> <li style=>Maintains current software and products by ensuring system availability and performance in accordance with service agreements<li> <li style=>Monitors and reports on systemproduct performance reliability and consistency<li> <li style=>Prioritizes and balances tasks issues and concerns with self team and clients<li> <li style=>Increases efficiency through automation andor template utilization as appropriate<li> <li style=>Review and seek out cost reductions efficiency improvements and better methods to support applicable technology environments<li> <li style=>Keeps informed of latest industry trends products services with relevant existing and emerging technologies<li> <li style=>Develops leads and manages system programming projects including project management<li> <li style=>Trains and communicates with Associates and Clients for new upgrades and products<li> <li style=>Assists Client applications with problem determination and problem solving<li> <li style=>Mainframe Network System Programmer responsibilities are determined by departmental need and may include partial support of technology silos related to several areas such as <ul style=> <li style=>Operating systems zOS ZVM ZLinux<li> <li style=>Network systems CICS MQ Netview Netmaster TCPIP VTAM NDM FTP EE CASpool LRS VPSDRS InfoPrint JQP XPTR ConnectDirect XCOM<li> <li style=>Capacity PlanningPerformance processor Networks and storage<li> <li style=>Database Systems DB2 IMS IDMS ADABASE NATURAL UDB DATACOM<li> <li style=>Security tools ACF2 Top Secret RACF<li> <li style=>Storage platforms Tape Virtual Tape DASD<li> <li style=>Third Party software tools<li> <li style=>Automated Operations systems AF Operator OPSMVS UNICENTER<li> <ul> <li> <ul> What the Ideal Candidate Brings to this Role Required Qualifications help to assure new Associates are set up for success in their role with Ensono To be considered for this career opportunity it is important that you meet all Required Qualifications Candidates that may meet some but not all Other Qualifications are still encouraged to apply Required Qualifications <ul style=> <li style=>5 to 10 years mainframe networking experience is preferred with overall mainframe systems experience a plus<li> <li style=>College degree preferred<li> <li style=>Technical knowledge across multiple Mainframe teams<li> <li style=>Proficient in Microsoft suite Excel Word Powerpoint to a level of creating documents which can be shared with clients <li> <li style=>Exceptional interpersonal verbal and written communication skills<li> <li style=>Customer Service skills at management level<li> <li style=>Experience establishing and documenting processes and procedures<li> <li style=>Strong collaboration and teamwork skills<li> <li style=>Strong problem solving and analytical skills with knowledge of problem analysis<li> <li style=>Must be selfmotivated and able to manage multiple projects simultaneously<li> <li style=>Strong communication skills to liaise with crossfunctional teams as well as provide guidance to junior team members<li> <ul> Why <a href=22httpswwwensonocomcompanyculture22 rel=nofollow target=blank>Ensono<a> Ensono is a place we unleash Associates to Do Great Things for our clients and for your career This could mean achieving a professional goal collaborating with your team on an innovative idea learning a new skill reaching a wellness milestone or engaging in your community through volunteer programs Whatever it means to you we want Ensono to be the place where you can do great things <ul style=> <li style=>We value flexibility and worklife balance Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location<li> <li style=>Unlimited Paid Day Off PDO Plan<li> <li style=>Two robust health plan options through Blue Cross Blue Shield<li> <li style=>401k with a generous company match<li> <li style=>Eligibility for dental vision short and longterm disability life and ADampD coverage and flexible spending accounts<li> <li style=>Depending on location ability to take advantage of fitness centers<li> <li style=>Wellness program<li> <li style=>Flexible work schedule<li> <ul> Ensono is an Equal OpportunityAffirmative Action employer We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce All qualified applicants will be considered without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or other legally protected basis in accordance with applicable law Pay transparency nondiscrimination statementposting OFCCPs pay transparency policy can be found on <a href=22httpswwwdolgovsitesdolgovfilesOFCCPpdfpaytransp EnglishformattedESQA508cpdf22 rel=nofollow target=blank>OFCCPs website<a> If you need accommodation at any point during the application or interview process please let your recruiter know or email <a href=22mailtoUSTalentAcquisitionesnonocom22 rel=nofollow target=blank>USTalentAcquisitionesnonocom<a> <img src=httpsremotivecomjobtrack1900135blankgifsource=publicapi alt=>

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Product Designer

Company: Olo

Location: USA

Posted Mar 16, 2024

Olo is a leading ondemand commerce platform powering the restaurant industrys digital transformation and personalizing the guest experience to maximize customer lifetime value Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market We are seeking a talented Product Designer to join our expanding Onboarding team As a Product Designer you will collaborate closely with crossfunctional teams to design and prototype new user experiences that meet the needs of our enterprise restaurant customers Reporting to the Associate Director of Design you will play a critical role in crafting innovative solutions that drive business success You can work remotely from anywhere in the US or at Olos headquarters in NYC What Youll Do <ul> <li> Design and prototype new user experiences based on product requirements <li> <li> Communicate solutions visually through sketching storyboards and flows <li> <li> Craft rapid prototypes for team communication and user testing <li> <li> Translate UIs across all devices and screen sizes <li> <li> Guide the development and communication of clear design guidelines patterns libraries and assets <li> <li> Validate designs through research including competitive analysis data analytics and interaction with clients and endusers <li> <li> Prioritize different design problems by understanding their significance and influence on our overall ecosystem <li> <ul> What Well Expect From You <ul> <li> 2+ years of experience in product design <li> <li> Strong understanding of design principles visual hierarchy and information architecture <li> <li> Experience working with crossfunctional teams including product designers engineers and stakeholders to deliver highquality design solutions <li> <li> Excellent communication and collaboration skills with the ability to explain complex design concepts and rationale to nondesigners <li> <li> A strong portfolio that showcases your work including detailed documentation and examples of the impact your designs had on business outcomes <li> <ul> Nice to Have Experience <ul> <li> Familiarity with rapid prototyping tools <li> <li> Experience using design systems <li> <li> Familiarity with SaaS and the hospitality industry <li> <ul> About Olo Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at <a class=fontbold underline fontbold underline fontbold underline href=httpolocom rel=noopener noreferrer nofollow target=blank> olocom <a> Were remotefriendly Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure health dental and vision coverage for yourself and your family a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more Our best estimate of the compensation range for this opportunity is $88744$127231 annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process We encourage you to apply We value diversity At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status <a class=fontbold underline fontbold underline fontbold underline href=httpswwwolocomcaapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> California Residents CCPA notice <a>

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Experienced Data Engineer - Data Engineering

Company: Plaid

Location: USA

Posted Mar 16, 2024

We believe that the way people interact with their finances will drastically improve in the next few years Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products Plaid powers the tools millions of people rely on to live a healthier financial life We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use Plaids network covers 12000 financial institutions across the US Canada UK and Europe Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington DC London and Amsterdam LIRemote Making datadriven decisions is key to Plaids culture To support that we need to scale our data systems while maintaining correct and complete data We provide tooling and guidance to teams across engineering product and business and help them explore our data quickly and safely to get the data insights they need which ultimately helps Plaid serve our customers more effectively In addition Plaid will not be successful if we cant move quickly We build the data systems and tools that enable everyone at Plaid to be datadriven making analytics easy obvious and proactive across the company Data Engineers heavily leverage SQL and Python to build data workflows that integrate with our Golang and Typescript applications We use tools like DBT Airflow Redshift ElasticSearch Atlan and Retool to orchestrate data pipelines and define workflows We work with engineers product managers business intelligence data analysts and many other teams to build Plaids data strategy and a datafirst mindset Our engineering culture is ICdriven we favor bottomup ideation and empowerment of our incredibly talented team We are looking for engineers who are motivated by creating impact for our consumers and customers growing together as a team shipping the MVP and leaving things better than we found them You will be in a high impact role that will drive and define data standards and data culture across Plaid You will have the opportunity to transition into the Tech Lead role on the team which will come with higher visibility and more stakeholder collaboration You will collaborate with and have strong and cross functional partnerships with literally all teams at Plaid from Engineering to Product to MarketingFinance You will be responsible for mentoring junior engineers on the team and being closely involved in their design and implementations You will be able to provide guidance and build the technical culture on the team in the form of design reviews and PRs Responsibilities <ul> <li> Defining the longterm technical roadmap for building a datadriven culture at Plaid <li> <li> Focus on data quality and privacy <li> <li> Leading key data engineering projects that drive collaboration across the company <li> <li> Mentoring engineers operations and data analysts on best practices for data organization and query performance <li> <li> Advocating for adopting industry tools and practices at the right time <li> <li> Owning core SQL and python data pipelines that power our data lake and data warehouse <li> <li> Welldocumented data with defined dataset quality uptime and usefulness <li> <ul> Qualifications <ul> <li> 6+ years of dedicated data engineering experience solving complex data pipelines issues at scale <li> <li> You value SQL as a flexible and extensible tool and are comfortable with modern SQL data orchestration tools like DBT Mode Hightouch and Airflow <li> <li> Experience working both realtime systems like Kinesis Kafka Flink and batch data pipelines in Redshift Presto and Data Lakes <li> <li> You appreciate the importance of schema design and can evolve an analytics schema on top of unstructured data <li> <li> You are excited to try out new technologies You like to produce proofofconcepts that balance technical advancement and user experience and adoption <li> <li> You like to get deep in the weeds to manage deploy and improve low level data infrastructure <li> <li> You are empathetic working with stakeholders You listen to them ask the right questions and collaboratively come up with the best solutions for their needs <li> <li> You are a champion for data privacy and integrity and always act in the best interest of consumers <li> <ul> $182520 $297000 a year Target base Salary for this role is $182520 $297000 per year Additional compensation in the forms of equity andor commission are dependent on the position offered Plaid provides a comprehensive benefit plan including medical dental vision and 401k Pay is based on factors such as but not limited to scope and responsibilities of the position candidates work experience and skillset and location Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans Our mission at Plaid is to unlock financial freedom for everyone To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable We recognize that strong qualifications can come from both prior work experiences and lived experiences We encourage you to apply to a role even if your experience doesnt fully match the job description We are always looking for team members that will bring something unique to Plaid Plaid is proud to be an equal opportunity employer and values diversity at our company We do not discriminate based on race color national origin ethnicity religion or religious belief sex including pregnancy childbirth or related medical conditions sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process If you need any assistance with your application or interviews due to a disability please let us know at accommodationsplaidcom Please review our Candidate Privacy Notice <a class=fontbold underline fontbold underline postingslink href=httpsplaidcomlegalcandidateprivacynotice rel=noopener noreferrer nofollow target=blank> here <a>

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Customer Success Manager, Mid-Market and Key Accounts

Company: Vanta

Location: USA

Posted Mar 16, 2024

As Vantas Customer Success Manager MidMarket and Key Accounts you will play a pivotal role in guiding customers through their security and compliance journeys with Vantas specialized solutions By combining your customercentric approach with expertise in Vantas products and security best practices you will contribute to the overall success and satisfaction of Vantas customers in achieving robust security and compliance outcomes through retention of customers and health of the book of business At Vanta our mission is to secure the internet and protect consumer data We believe that security should be monitored and verified continuously and we empower companies to practice better security and prove it with ease Vanta has a kind and talented team and while some have prior security experience many have been successful at Vanta without it Vantas success over the last year was exponential and we are now working to solve the problem of how to provide worldclass customer experience to as many securityminded software companies as possible As Vantas Enterprise Customer Success Manager you will be the voice of Vanta responsible for helping keep our customers moving toward their goals and ultimately successful and happy What youll do as a Customer Success Manager MidMarket and Key Accounts at Vanta<ul style=><li style=>Lead all postsales activities for Vantas midmarket customers through onboarding implementation product expertise renewal and identify upsell opportunities<li><li style=>Partner with Account Managers to drive renewal and expansion opportunities within your book of business<li><li style=>Act as voice of the customer within Vanta<li><li style=>Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines<li><li style=>Become a product expert on Vanta and how our platform can be used to improve security posture through our compliance offerings SOC 2 ISO 27001 GDPR HIPAA USDP and Custom Frameworks Trust Reports and Risk Management solution<li><li style=>Provide insightful technical answers and recommend the most efficient way for customers to achieve compliance using our platform<li><li style=>Develop a trusted advisor relationship with key accounts customer stakeholders and executive sponsors that may lead to renewals expansion and advocacy<li><li style=>Influence Vantas strategy and product priorities to drive adoption and retention by being the voice of the customer<li><li style=>Work crossfunctionally to resolve customer business issues and work toward mutual goals<li><ul>How to be successful in this role<ul style=><li style=>Extensive experience with highend exposure to Clevel executives and the ability to build strong trusted relationships <li><li style=>Providing topnotch account management and relationship building through various means Quarterly Business Reviews Health Check Ins and Executive summaries etc<li><li style=>Ability to be nimble and agile in an environment where shifting priorities should be expected<li><li style=>Have 35 years of experience in Customer Success at a SaaS company<li><li style=>Experience working in the security or compliance industry<li><li style=>Possess clear and thoughtful communication skills with strong critical thinking ability <li><li style=>Be highly empathetic to customers with a proven track record of longterm customer retention<li><li style=>Experience with hitting retention targets and creating happy healthy customers<li><li style=>Possess the technical competency to understand Vantas software and build great relationships with highly technical customers<li><li style=>Have stellar problemsolving chops and an enthusiasm for making a large impact early on at a startup<li><ul>What you can expect as a Vantan<ul style=><li style=>IndustryCompetitive Salary and Equity<li><li style=>100 covered Medical Dental and Vision Benefits with Dependents Coverage<li><li style=>16 Weeks Fully Paid Parental Leave for All New Parents Moms Dads Adoptive Foster<li><li style=>Health amp Wellness Stipend<li><li style=>Remote Workspace Stipend<li><li style=>401k Matching Plan<li><li style=>Flexible Work Hours and Location<li><li style=>Open amp Encouraged PTO Policy<li><li style=>9 Company Paid Holidays<li><li style=>Free Memberships to Online Wellness Platforms One Medical Ginger Headspace and more <li><li style=>Virtual Team Building Activities Lunch and Learns and other CompanyWide Events<li><li style=>Offices in SF and NYC with Hubs of Vantans forming across the US including but not limited to Seattle Austin Indianapolis LA Boston and more<li><ul>To provide greater transparency to candidates we share base pay ranges for all USbased job postings regardless of state We set standard base pay ranges for all roles based on function level and country location benchmarked against similarstage growth companies Final offer amounts are determined by multiple factors including candidate location skills depth of work experience and relevant licensescredentials and may vary from the amounts listed below The salary or OTE range for this position is $128000 $150000 This role may also be eligible for commissionsbonus equity medical benefits 401k plan and other company perk programsAt Vanta we are committed to hiring diverse talent of different backgrounds and as such it is important to us to provide an inclusive work environment for all We do not discriminate on the basis of race gender identity age religion sexual orientation veteran or disability status or any other protected class As an equal opportunity employer we encourage and welcome people of all backgrounds to applyAbout VantaWe started Vanta in 2016 as Equifax had lost every Americans social security number Home Depot had leaked its customers credit card numbers to hackers and Facebook admitted that it irresponsibly sent user data to third parties who tried to influence the US election It was clear that security and privacy had become mainstream issues and that we all increasingly relied on cloud services to store everything from our personal photos to our communications at workVantas mission is to be the layer of trust on top of these services and to secure the internet increase trust in software companies and keep consumer data safeWe do this by building an automated head of security for technology companies and we use that system to both help a company secure itself and to prove their security to othersIf we succeed in our mission it should feel irresponsible for users to put data into a product that isnt certified by Vanta and irresponsible for companies to collect data without using Vanta to secure and monitor themselvesLIremote<img src=httpsremotivecomjobtrack1901453blankgifsource=publicapi alt=>

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positive impact cross-pollination across diverse fields breakthrough AI + Quantum solutions

Legal Intern

Company: SandboxAQ

Location: USA

Posted Mar 16, 2024

SandboxAQ is a company that leverages AI and Quantum technology to solve complex problems for positive impact. They collaborate with global leaders in various sectors to develop quantum-based applications for commercial challenges. Their unique approach involves cross-pollination of diverse fields, leading to breakthrough solutions. They are committed to education and talent development, offering internships and partnerships with universities. They are currently seeking law students for a remote internship, with responsibilities including working with the legal team, contributing to legal trainings, and organizing internal legal operations. The company values inclusivity, diversity, and employee growth, offering competitive benefits and opportunities for advancement.

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Frequently Asked Questions

What are typical salary ranges by seniority for Flexible Scheduling roles?

Entry‑level Scheduling Coordinators earn $45,000–$60,000 annually, mid‑level Workforce Planners command $60,000–$90,000, and senior Scheduling Managers or Operations Directors can reach $90,000–$120,000 or more, depending on company size and region.

What skills and certifications are most valuable in Flexible Scheduling positions?

Proficiency in workforce‑management platforms such as Kronos Workforce Central, SAP SuccessFactors, and Oracle Workforce Management is essential. Strong analytical skills in SQL and Tableau, coupled with experience using Agile or Six Sigma methodologies, give an edge. Certifications like Certified Workforce Planning Professional (CWPP), Six Sigma Green Belt, or a project‑management credential (PMP) are highly regarded.

Is remote work available for Flexible Scheduling roles?

Yes—over 70% of the listings support fully remote or hybrid arrangements, especially in tech, logistics, and customer‑support sectors. Remote positions typically offer a pay adjustment based on regional cost‑of‑living indexes.

What career progression paths exist within Flexible Scheduling?

A common trajectory starts at Scheduling Coordinator, moves to Workforce Planner or Shift Scheduler, then to Scheduling Manager or Operations Analyst, and can culminate in Director of Workforce Optimization or Chief Workforce Officer, with increased responsibility over strategy, analytics, and cross‑functional leadership.

What industry trends are shaping the future of Flexible Scheduling?

Artificial‑intelligence forecasting, real‑time labor analytics, and blockchain‑based time‑tracking are driving the next wave of scheduling solutions. Companies are adopting predictive shift‑optimization tools, integrating gig‑worker platforms, and expanding continuous‑learning modules to upskill scheduling talent.

All Flexible Scheduling Jobs 1,472 jobs All Jobs in USA 45,851 jobs Flexible Scheduling in Remote 249,429 jobs Flexible Scheduling in Other US Location 216,827 jobs Flexible Scheduling in New York City, NY 57,606 jobs Flexible Scheduling in Multiple Locations 51,648 jobs Flexible Scheduling in Washington DC 35,137 jobs Flexible Scheduling in Chicago, IL 33,950 jobs Travel in USA 79,956 jobs Full Time in USA 46,687 jobs Retirement Plan in USA 43,124 jobs 401(K) in USA 38,679 jobs Health Insurance in USA 36,095 jobs Life Insurance in USA 33,891 jobs

Flexible Scheduling Jobs in USA

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