Full Time Jobs in Chevy Chase, MD
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CNO Automation Developer
Company: BigBear.ai
Location: Baltimore, MD
Posted Mar 10, 2024
<p><strong>Overview<strong> <p> <p><strong>BigBearai<strong> is seeking a CNO Automation Developer to develop maintain and enhance existing middleware solutions in software systems utilizing software development and software design methodologies appropriate to the development environment <p> <p>This position will sit full time at a customer site in Maryland <p> <p><strong>What you will do<strong> <p> <p> Analyze user requirements to derive software design and performance requirement <p> <p> Design and code new software or modify existing software to add new feature <p> <p> Integrate existing software into new or modified systems or operating environment <p> <p> Write or review software and system documentation <p> <p> Assist with developing and executing test procedures for software components <p> <p><strong>What you need to have<strong> <p> <ul><li>Bachelors Degree and 3 years of techncial experience in a commerical Government or academic setting<li> <li>Clearance Must possess and maintain a TS with Polygraph Clearance<li> <li>Experience with Object Oriented Programming<li> <li>One year of expereince developing Windows applications using Visual Studio or NET environment one year developing UNIX applications or one year developing complex programming<li> <ul><p><strong>What wed like you to have<strong> <p> <ul><li>Prior CNO experience<li> <ul><p><strong>About BigBearai<strong> <p> <p>BigBearai delivers AIpowered analytics and cyber engineering solutions to support missioncritical operations and decisionmaking in complex realworld environments BigBearais customers which include the US Intelligence Community Department of Defense the US Federal Government as well as customers in manufacturing healthcare commercial space and other sectors rely on BigBearais solutions to see and shape their world through reliable predictive insights and goaloriented advice Headquartered in Columbia Maryland BigBearai is a global public company traded on the NYSE under the symbol BBAI For more information please visit httpbigbearai and follow BigBearai on Twitter BigBearai <p> <p><b>What you will do<b> <p> <p> Analyze user requirements to derive software design and performance requirement <p> <p> Design and code new software or modify existing software to add new feature <p> <p> Integrate existing software into new or modified systems or operating environment <p> <p> Write or review software and system documentation <p> <p> Assist with developing and executing test procedures for software component <p> <p><b>What you need to have<b> <p> <ul><li>Bachelors Degree and 3 years of techncial experience in a commerical Government or academic setting<li> <li>Clearance Must possess and maintain a TS with Polygraph Clearance<li> <li>Experience with Object Oriented Programming<li> <li>One year of expereince developing Windows applications using Visual Studio or NET environment one year developing UNIX applications or one year developing complex programming<li> <ul>
Pre-Sales Engineer
Company: Alertus Technologies
Location: Baltimore, MD
Posted Mar 11, 2024
<p><b>Company Description<b><p> <p>When minutes matter seconds count As a pioneer and market leader in mass notification our mission is to empower organizations to protect lives secure assets and maintain business continuity Alertus is experiencing unprecedented growth in all markets and were looking for likeminded individuals who take pride in offering welldeveloped and invaluable life safety products to an engaged customer base <p> <p><br ><p> <p><b>Job Description<b><p> <p>We are looking for a talented technical communicator to play a critical role in driving Alertus rapid growth The PreSales Engineer will report to the Director of MNS Solutions and will be a key player in bringing our mission to life In this role you will be responsible for working alongside our Sales Executives to provide technical expertise in both the Alertus solution as well as thirdparty integrations<p> <p><br ><p> <p>This is an autonomous position where prioritizing multiple daily objectives in a fastpaced environment will be the key to success Our ideal candidate is someone who finds purpose in providing the best possible solution for critical communication gaps in the education healthcare commercial and federal markets<p> <p><br ><p> <p><b>A Day in the Life<b> <p><ul><li>Design and present engaging product demonstrations that showcase the full capabilities of the Alertus Mass Notification Solution<li> <li>Develop present and respond to RFPsRFIs<li> <li>Plan and modify the Alertus solution to meet customer needs in the education healthcare commercial and federal markets<li> <li>Demonstrate andor conduct trial installations of Alertus equipment<li> <li>Use your extensive technical knowledge in engineeringscience principles to sell goods and services as well as provide support for installation and use<li> <li>Effectively interact and communicate with our product development team to provide solutions to complex technical issues or gaps<li> <li>Collaborate with sales teams to understand customer requirements in order to promote the sale of the Alertus solution<li> <li>Provide technical support to both the Sales and Client Services departments<li> <li>Work with technology partners to evaluate integration capabilities<li> <ul><p><b>Required Skills<b> <p><ul><li>Expert oral and written communication skills including experience responding to RFIsRFPs<li> <li>Ability to maintain a high level of productivity in a fastpaced teamfirst environment while managing multiple competing priorities<li> <li>Intellectual curiosity and entrepreneurial spirit<li> <li>Working knowledge of internet hosted networking environment applications highly available architectures virtualization computer security telephony and networking<li> <li>Strong technical background with relational data structures middleware architectures and APIs<li> <li>Ability to overcome sales obstacles through creative and adaptive approaches<li> <li>Experience in Microsoft Office Suite Salesforce and other webbased applications<li> <li>Willingness to travel an average of 2025 a year to both local and national customers and prospects<li> <ul><p><b>Education and Experience<b> <p><ul><li>Bachelors degree in engineering computer science or related field<li> <li>4+ years experience in a customerfacing sales role<li> <ul><p><b>Alertus Career Advantages<b> <p><ul><li>Competitive Salary<li> <li>Business Casual Environment<li> <li>Generous Vacation Plan<li> <li>Part of a FastPaced and Growing Company Setting<li> <li>Rewarding Experience Improving the Lives and Safety of Others<li> <li>Regular Company Social and Teambuilding Events<li> <li>Circle of Excellence Rewards Trip<li> <ul><p> <p><p>All applicants who wish to be employed by Alertus regardless of work location must be fully vaccinated or in the progress of vaccination by the first day of their employment some exceptions may be considered if within the guidelines of the company policy Proof of vaccination or exemption must be provided prior to their start date <p> <p><br ><p> <p>Protecting people from harm is what we do Its our mission and our passion As a company dedicated to developing advanced technologies to help save lives we feel strongly that our employees protect themselves and others from a potentially fatal virus We encourage everyone who can safely do so to vaccinate against COVID19<p> <p><br ><p> <p>All your information will be kept confidential according to EEO guidelines<p> <p><br ><p> <p>EEOAA Employer MFDV <p> <p><br ><p> <p><b>AT THIS TIME ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP<b><p> <p><br ><p> <p><p>
Sales Executive - Commercial
Company: Alertus Technologies
Location: Baltimore, MD
Posted Mar 11, 2024
<p><b>Company Description<b><p> <p><span>When minutes matter seconds count As a pioneer and market leader in mass notification our mission is to empower organizations to protect lives secure assets and maintain business continuity Alertus is experiencing unprecedented growth in all markets and were looking for likeminded individuals who take pride in offering welldeveloped and invaluable life safety products to an engaged customer base<span><p> <p><br ><p> <p><b>Job Description<b><p> <p><span>We are looking for a hungry sales contributor to play a critical role in the growth of Alertus in the commercial market The Sales Executive will report to the VP National Accounts amp Key Verticals and will be a key player in bringing our mission to life In this role you will work on the front lines of the company increasing product awareness and providing our lifesaving solutions to commercial organizations<span><p> <p><br ><p> <p><span>This is a selfdriven position where building strong relationships and generating and converting qualified leads into won business are keys to success Our ideal candidate is someone who uses a customercentric approach in order to create wins in the commercial market<span><p> <p><br ><p> <p><b><i>Travel to our Baltimore HQ is required for onboarding training and other inperson teamcompany activities Candidates must be located in the Baltimore MD area andor within driving distance to our headquarters<i><b><p> <p><b>A Day in the Life<b> <p><ul><li>Develop a strong understanding of key influencers decisionmakers and the target market<li> <li>Become an expert in the Alertus solution and all of our product offerings<li> <li>Establish a business plan for a multistate geographical territory focused on market expansion and engagement<li> <li>Prospect and identify new opportunities to continuously grow your pipeline through direct and channel sales<li> <li>Conduct web and inperson presentations to key stakeholders and decisionmakers in the commercial space<li> <li>Drive enduser sales and renewals with a focus on net new business development<li> <li>Engage existing customers through their 12month service contract making sure they see value in the Alertus solution which in turn leads to customer retention<li> <li>Understand overcome and innovate new methods to proactively combat common roadblocks within the commercial market<li> <ul><p><b>Required Skills<b> <p><ul><li>Demonstrated ability to identify and sell to multiple buyers within an organization<li> <li>An understanding of the commercial landscape and all the protocols and requirements needed to be an effective sales leader<li> <li>Experience prospecting through phone driven initiatives demoing through web applications and closing deals through inperson presentations or meetings at the enterprise level<li> <li>Handson experience using sales enablement tools like Salesforce DiscoverOrg and Zoom<li> <li>Ability to handle and overcome longsales cycles<li> <li>A consultative sales approach focused on creating value and trust <li> <ul><p><b>Education and Experience<b> <p><ul><li>Bachelors degree or equivalent experience<li> <li>4+ years of salesbusiness development experience preferably in IT or technologybased solutions<li> <ul><p><b>Alertus Career Advantages<b> <p><ul><li>Competitive Salary<li> <li>Business Casual Environment<li> <li>Generous Vacation Plan<li> <li>Part of a FastPaced and Growing Company Setting<li> <li>Rewarding Experience Improving the Lives and Safety of Others<li> <li>Regular Company Social and Teambuilding Events<li> <li>Circle of Excellence Rewards Trip<li> <ul><p> <p><p>All applicants who wish to be employed by Alertus regardless of work location must be fully vaccinated or in the progress of vaccination by the first day of their employment some exceptions may be considered if within the guidelines of the company policy Proof of vaccination or exemption must be provided prior to their start date <p> <p><br ><p> <p>Protecting people from harm is what we do Its our mission and our passion As a company dedicated to developing advanced technologies to help save lives we feel strongly that our employees protect themselves and others from a potentially fatal virus We encourage everyone who can safely do so to vaccinate against COVID19<p> <p><br ><p> <p>All your information will be kept confidential according to EEO guidelines<p> <p><br ><p> <p>EEOAA Employer MFDV <p> <p><br ><p> <p><b>AT THIS TIME ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP<b><p> <p><br ><p> <p><p>
SR CLIENT SPECIALIST-Remote Technical Support Specialist
Company: Johns Hopkins Medicine
Location: Baltimore, MD
Posted Mar 10, 2024
<p>Johns Hopkins Health System employs more than 20000 people annually When joining the Johns Hopkins Health System you became part of a diverse organization dedicated to its patients their families and the community we serve as well as to our employees Career opportunities are available in academic and community hospital settings home care services physician practices international affiliate locations and in the health insurance industry We are committed to cultivating nurturing and hiring the best talent for our organization and believe every person makes a difference As youll see we take our work and our fun very seriously We think youre going to love it here <p> <p>Req 636707 Sr Client SpecialistRemote Technicial Support Specialist <p> <p>100 Remote <p> <p>MondayFriday 1030am700pm <p> <p><b>Training will take place 46 weeks or 45 days Monday Friday Start time between 9am and 10am<b> <p> <p><b>Johns Hopkins East Baltimore Campus<b> <p> <p><b>855 N Wolfe Street<b> <p> <p><b>Tangos Bldg Suite 600<b> <p> <p><b>Baltimore MD 21205<b> <p> <p>Key Responsibilities <p> <ul><li>Provide frontline first level technical support for users in a mixed operating system environment 75 Windows 25 Mac<li> <li>Support of mobile devices iPhoneiPads and Android Devices using Enterprise Mobile Management EMM<li> <li>Handle client issues via phone email remote and live chat<li> <li>Provide excellent service through active listening<li> <li>Aim to resolve issues on the first contact<li> <li>Improve reference material by writing maintaining and submitting documentation for new or unidentified issues<li> <li>Effectively use Service Now for incident management customer interaction and follow up<li> <li>Become a customer advocate with focus in service excellence<li> <li>Demonstrate a passion for expanding your technical understanding and experience<li> <li>Ability to participate in an 11730pm shift rotation if needed<li> <ul><p>Skills <p> <ul><li>Experience with Active Directory<li> <li>Experience with Citrix<li> <li>Experience with VPN<li> <li>Experience with SCCM<li> <li>Experience with MFA<li> <li>Experience with Enterprise Mobility Management<li> <li>Experience with Windows 10<li> <li>Experience with Office 365MS Office Products<li> <li>Experience with ticketing systems<li> <li>Strong critical thinking capabilities<li> <li>Basic knowledge of network Infrastructure<li> <li>Ability to make sound decisions independently a must<li> <li>35+ WPM<li> <ul><p><b>Required Education <b>High School GED <p> <p><b>Required Experience <b>Two years of related experience <p> <p><b>Preferred Job Qualifications<b> Knowledge in the assigned IT environments <p> <p><b>Working Conditions<b> <p> <ul><li>Work requires visual acuity including close vision color vision for close computer work<li> <li>Setting and with frequent interruptions ie phone calls last minute demands requiring prompt resolution<li> <ul><p>Important Notices <p> <p>Effective January 1 2022 you must be fully vaccinated with an FDA COVID19 vaccination and provide proof of your vaccination status as part of your new employee preboarding Exceptions to the COVID19 vaccination requirement may be granted for medical reasons and religious beliefs Requests for medical exceptions must be submitted at your occupational health screening In the wake of the COVID19 pandemic the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities <p> <p>Authorization to Work in the United States Applicants who require sponsorship now or in the future will not be considered for this position <p> <p>Johns Hopkins Health System and its affiliates are drugfree workplace employers <p> <p>Johns Hopkins Health System and its affiliates are an Equal Opportunity Affirmative Action employers All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law<p>
Senior Cloud Data Engineer - TS/SCI with Polygraph
Company: Applied Insight LLC
Location: Baltimore, MD
Posted Mar 11, 2024
<p>Job Description <p> <p><strong><strong>About Us Innovating to solve realworld problems<strong><strong> <p> <p>Applied Insight enhances the ability of federal government customers to preserve national security deliver justice and serve the public with advanced technologies and quality analysis We work closely with agencies and industry to overcome technical and cultural hurdles to innovation empowering them with the latest endtoend cloud infrastructure big data and cyber capabilities Our expertise in crossdomain and boundary solutions network analytics DevOps and lowtohigh development is unique in our industry We develop and deliver innovative products and applications that are deployed in highly sensitive customer environments and have broad applications for federal missions <p> <p>On joining the Applied Insight team youll be working to solve realworld problems on missions that matter with people who share your passions and encourage your ambition Its vital to us that we hire committed people who are great at what they do We return that commitment by empowering them with the autonomy the support and the tools they need to fulfill their true potential <p> <p><strong><strong>A day in the life just a few of the things you may do on any given day<strong><strong> <p> <p>Enhance your current skillset by disrupting traditional workflows and processes building an enterprisescale environment using AWS technologies coupled with DevOps methodologies You will be an integral part of a team of knowledgeable technologists responsible for helping to build an enterprisescale cloud presence within the IC for software development web hosting research and more This is a multifaceted position requiring you to spend time working directly with AWS services and the underlying operating systems themselves to efficiently improve security automations aid collaboration efforts with software engineers and streamline infrastructure processes This position offers the opportunity to use your existing infrastructure IT or systems engineering experience and apply it to solve problems with tools and concepts unique to AWS and Cloud Service Provider environments <p> <p>This role is in support of dynamic rotating professional services engagements lasting from 6 weeks to 6 months In this role you will continuously be focused on forward leaning migration evolution and optimization tasking within AWSbased environments <strong>no longterm operations and maintenance tasking<strong> You will be regularly tasked with new customers and exciting new challenges to help advance customer adoption of AWS across multiple classification domains <p> <p> Interact with various operating systems applications environments and cloud computing platforms to create IT automation and orchestration activities Use open source technologies and tools to accomplish specific use cases encountered within the project Use coding languages or scripting methodologies to solve a problem with a custom workflow Collaborate with others on the project to brainstorm about the best way to tackle a complex technological infrastructure security or development problem Perform incremental testing actions on code processes and deployments to identify ways to streamline execution and minimize errors encountered Work with cloud native services to implement eventdriven architectures via Infrastructure as Code <p> <p><strong><strong>You will excel in this role if you are<strong><strong> <p> <p> Embracing Emerging Technology You will leverage AWS Azure and accompanying tools daily as you help build and evolve gamechanging cloudbased environments Wellrounded You will need to bring indepth experience across multiple technologies including scripting developmenttestQA tools cloud container and orchestration tools Linux and Windows operating systems networking security and automation Motivated You want to continually learn new things and work with new technologies Agile Able to work as part of small team working together to develop a solution for both commercial and government customers Focused on Automation Wherever possible you look for ways to automate manual processes to increase efficiency speed and operability of tasks <p> <p><strong><strong>What we are expecting from you ie the qualifications you must have<strong><strong> <p> <p> At least 12 years of experience of IT platform implementation in a technical and analytical role 5+ years of experience of Data LakeHadoop platform implementation 3+ years of handson experience in implementation and performance tuning EMR HadoopSpark implementations Experience Apache Hadoop and the Hadoop ecosystem Experience with one or more relevant tools Sqoop Flume Kafka Oozie Hue Zookeeper HCatalog Solr Avro Experience with one or more SQLonHadoop technology Hive Impala Spark SQL Presto Experience developing software code in one or more programming languages Java Python etc Ability to think strategically about business product and technical challenges in an enterprise environment Hands on experience leading largescale global data warehousing and analytics projects Ability to collaborate effectively across organizations Understanding of database and analytical technologies in the industry including MPP and NoSQL databases Data Warehouse design BI reporting and Dashboard development Demonstrated industry efficiency in the fields of database data warehousing or data sciences Implementing AWS services in a variety of distributed computing enterprise environments Customer facing skills to drive discussions with senior personnel regarding tradeoffs best practices project management and risk mitigation Excellent problem solving and troubleshooting skills BS in Computer Science IT IS or equivalent area of technical study Active TSSCI clearance with Polygraph <p> <p><strong><strong>What we are desiring from you ie the nicetohave qualifications<strong><strong> <p> <p> AWS experience preferred but not mandatory AWS Solutions Architect Developer or SysOps Administrator Associate Certification Experience working with JSON or YAML to write Infrastructure as Code Familiarity with container orchestration services especially Kubernetes Experience with development CICD tools such as Git Jira GitLab or Jenkins Experience performing software development in Windows or Linux operating system environments <p> <p><strong><strong>What we will provide in return <strong><strong>Excellent compensation and amazing benefits<strong><strong> <p> <ul><li>Multiple health insurance options which include a PPO plan with ZERO deductibles and an HSA plan<li> <li>401k Immediate Vesting Company matches 100 of the first 3 contributed and 50 of the next 2 contributed<li> <li>Fully paid longterm disability shortterm disability and life insurance<li> <li>Flexible Spending Account options<li> <li>Generous paid time off that includes one bucket of leave to use how the employee sees fit no separate holiday sick or vacation<li> <li>Flexible work schedules with the ability to bank extra hours for additional time off<li> <li>Government shutdown protection where employees dont have to use leave for up to 3 days out of the year for inclement weather or budget issues<li> <li>Employee centric culture and a belief that we should empower those who are good at what they do and then give them the tools they need to achieve success and grow their career<li> <li>A commitment to learning and growth and easy ways to achieve both including a training budget education assistance mentorship programs and collaborative learning sessions<li> <li>A collaborative environment that fosters communication and an open door policy<li> <ul><p>Applied Insight provides equal employment opportunities EEO to all employees and applicants for employment without regard to actual or perceived race creed color religion alienage or national origin ancestry age disability or handicap sex veteran status sexual orientation gender identity or expression genetic information or any other characteristic protected by applicable federal state or local laws<p>
Access Specialist
Company: MedStar Health
Location: Baltimore, MD
Posted Mar 10, 2024
<p><strong>General Summary of Position<strong>The MedStar National Rehabilitation Network ContactCenter has a Full Time dayshift hybrid opportunity at our call center locatedin the White Marsh area The ideal candidate will have the ability toestablish and maintain effective relationships with patients and their familiesthrough active listening empathy courtesy and professionalism whilescheduling patient appointments in our highvolume call center <p> <p><strong>Primary Duties and Responsibilities<strong> <p><li>Promptly answers assigned extensions using the correct salutation and follows script<li> <li>Greets and assists patients on the telephone by triaging patient inquiries and concerns to appropriate clinical and nonclinical team members<li> <li>Completes the preliminary intake efficiently accurately and completely performs patient updates scanning registration patient scheduling of initial and followup appointments based on insurance guidelines and messaging in the departments practice management PM system if applicable electronic health record EHR or electronic medical record EMR depending on departmentsite<li> <li>Maintains scheduling protocol knowledge base and designated skill set in order meet established goals for scheduling accuracy daily call metrics and defined individualteam goals<li> <p><strong>Minimum Qualifications<strong> <p> <p><strong>Education<strong> <p><ul><li>High School Diploma or GED or equivalent required <li> <li>Associates degree preferred<li> <li>Bachelors degree from a college or university in healthcare or related field preferred <li> <ul><p><strong>Experience<strong> <p><ul><li>2 years related experience training in a fastpaced customer service industry position medical office setting for therapyambulatory offices analyzing resolving customer concerns from basic to complex in nature required <li> <li>12 years Telephonic typically acquired in a call center role front desk reception hospital or medical office scheduling environment customer service experience required <li> <ul><p><strong>Knowledge Skills and Abilities<strong> <p><ul><li>Excellent customer service skills<li> <li>Excellent verbal and written communication skills<li> <li>Basic knowledge of Microsoft Office including Word Excel and Outlook<li> <li>Ability to navigate through multiple technology programs simultaneously while speaking on the telephone<li> <li>Ability to type 40 WPM accurately<li> <li>Must be highly organized process oriented with the ability to multitask be flexible and a selfstarter<li> <li>Ability to follow instructions and assist visitors andor patients without compromising safety service care or efficiency<li> <li>Friendly and professional when interacting with patients and visitors at all times<li> <li>Able to project a positive and professional image at all times<li> <li>Able to empathize with determine and prioritize MedStar customer needs and provide appropriate solutions<li> <li>Able to remain composed focused and demonstrate compassion during stressful situations<li> <li>Able to demonstrate learning and decisionmaking skills<li> <ul><p><strong>Why MedStar Health<strong> <p> <p>At MedStar Health we understand that our ability to treat others well begins with how we treat each other We work hard to foster an inclusive and positive environment where our associates feel valued connected and empowered We live up to this promise through <p> <ul><li> <b>Strong emphasis on teamwork <b>our associates feel connected to each other and our mission as an organization In return our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark<li> <li> <b>Strategic focus on equity inclusion amp diversity <b>we are committed to equity for all people and communities We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization<li> <li> <b>Comprehensive total rewards package <b>including competitive pay generous paid time off great health and wellness benefits retirement savings education assistance and so much more<li> <li> <b>More career opportunities closer to home <b>as the largest healthcare provider in the BaltimoreWashington DC region there are countless opportunities to grow your career and fulfill your aspirations<li> <ul><p><strong>About MedStar Health<strong> <p> <p>MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington DC region while advancing the practice of medicine through education innovation and research Our team of 32000 includes physicians nurses residents fellows and many other clinical and nonclinical associates working in a variety of settings across our health system including 10 hospitals and more than 300 communitybased locations the largest home health provider in the region and highly respected institutes dedicated to research and innovation As the medical education and clinical partner of Georgetown University for more than 20 years MedStar Health is dedicated not only to teaching the next generation of doctors but also to the continuing education professional development and personal fulfillment of our whole team Together we use the best of our minds and the best of our hearts to serve our patients those who care for them and our communities Its how we treat people <p> <p>MedStar Health is an Equal Opportunity EO Employer and assures equal opportunity for all applicants and employees We hire people to work in different locations and we comply with the federal state and local laws governing each of those locations MedStar Health makes all decisions regarding employment including for example hiring transfer promotion compensation benefit eligibility discipline and discharge without regard to any protected status including race color creed religion national origin citizenship status sex age disability veteran status marital status sexual orientation gender identity or expression political affiliations or any other characteristic protected by federal state or local EO laws If you receive an offer of employment it is MedStar Healths policy to hire its employees on an atwill basis which means you or MedStar Health may terminate this relationship at any time for any reason<p>
Hardware Engineer
Company: Alertus Technologies
Location: Baltimore, MD
Posted Mar 11, 2024
<p><b>Company Description<b><p> <p>When minutes matter seconds count As a pioneer and market leader in mass notification our mission is to empower organizations to protect lives secure assets and maintain business continuity Alertus is experiencing unprecedented growth in all markets and were looking for likeminded individuals who take pride in offering welldeveloped and invaluable life safety products to an engaged customer base<span> <span><p> <p><br ><p> <p><b>Job Description<b><p> <p>We are currently looking for a talented hardware engineer to make a meaningful impact to Alertus its customers and the mass emergency notification industry The Hardware Engineer will report to the Director of Product Development and will be a key player in bringing our mission to life In this role you will be responsible for developing maintaining and improving innovative life safety solutions<p> <p><br ><p> <p>Our ideal candidate is an experienced detailoriented person used to working on a team and contributing to the ongoing success of the project<p> <p><b>A Day in the Life<b> <p><ul><li>Work with other engineers to develop new embedded electronics and increase capabilities of legacy ones<li> <li>Design prototype and document new electronic components to be used standalone or as parts of larger systems<li> <li>Create necessary packages for transfer to Production and Implementations teams including bills of materials assembly instructions test plans and user documentation<li> <li>Work with QA to ensure product developments meet requirements and are ready to transition to Production team <li> <li>Provide highlevel technical assistance to Sales teams for existing and legacy products as necessary <li> <ul><p><b>Required Skills<b> <p><ul><li>Experience with digital and analog design techniques including best practices for volume production repeatability and reliability<li> <li>Electrical design experience using schematic capture tools<li> <li>Design experience with mixed voltage systems and various serial protocols<li> <li>Experience with prototype debug tools such as oscilloscope and logic analyzer as well as techniques to identify and resolve issues<li> <li>Working experience with embedded firmware development and repository systems <li> <li>Design experience with mixed voltage systems and various serial protocols<li> <ul><p><b>Desired Skills<b> <p><ul><li>Embedded WiFi knowledgeexperience<li> <li>Knowledge of network operation and infrastructure<li> <li>Some experience working with mechanical design to develop electronic housings<li> <li>Experience with low power designbattery powered designdesign to cost concepts<li> <li>Working knowledge of techniques to reduce EMIESDSusceptibility issues<li> <li>Strong written and oral communication skills with understanding how to engage both technical and nontechnical audiences <li> <ul><p><b>Education and Experience<b> <p><ul><li>Bachelors degree in Electrical Engineering or related field<li> <li>58 years of handson experience<li> <ul><p><b>Alertus Career Advantages<b> <p><ul><li>Competitive salary<li> <li>Business casual environment<li> <li>Generous vacation plan<li> <li>Being part of a fastpaced and growing company<li> <li>Rewarding experience of bringing lifesaving solutions to schools and organizations worldwide<li> <li>Regular company social and teambuilding events<li> <li>Circle of Excellence Rewards Trip<li> <ul><p> <p><p>All applicants who wish to be employed by Alertus regardless of work location must be fully vaccinated or in the progress of vaccination by the first day of their employment some exceptions may be considered if within the guidelines of the company policy Proof of vaccination or exemption must be provided prior to their start date <p> <p><br ><p> <p>Protecting people from harm is what we do Its our mission and our passion As a company dedicated to developing advanced technologies to help save lives we feel strongly that our employees protect themselves and others from a potentially fatal virus We encourage everyone who can safely do so to vaccinate against COVID19<p> <p><br ><p> <p>All your information will be kept confidential according to EEO guidelines<p> <p><br ><p> <p>EEOAA Employer MFDV <p> <p><br ><p> <p><b>AT THIS TIME ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP<b><p> <p><br ><p> <p><p>
CLIENT SPECIALIST
Company: Johns Hopkins Medicine
Location: Baltimore, MD
Posted Mar 10, 2024
<p>Req 636973 Client Specialist <p> <p>100 OnSite <p> <p>MondayFriday 8305 <p> <p>The Johns Hopkins Hospital East Baltimore Campus <p> <p>855 N Wolfe St Rangos Bldg <p> <p>Suite 600 <p> <p>Baltimore MD 21205 <p> <p><b>General Position Summary <b>The primary role of the Client Specialist CS is to support computer hardware and various software installations incident resolution and upgrades according to JHH standards and guidelines Utilizes the Helpdesk ticketing system to track work time and document efforts on all tickets in the queue Manage and maintain individual work queue as well as contribute to overall management of group queue communicate via email and voicemail messages in a timely manner Ensures that processes and documentation is kept uptodate Assists with software deployments and upgrades as directed by the Manager andor Director Performs hardware moves in a timely manner Assists with technical evaluations of new desktop hardware and software as assigned to ensure products being evaluated meet JHH standards and technical requirements for longterm strategic goals Maintains skill levels of current technology by using the educational resources to keep abreast of new deveopments in hardware and software advancements <p> <p><b>Job ScopeComplexity <b>Works under guidance and direction Once priorities are set perform tasks with regular process updates Participate in segments of the lifecycle of projects Device management complexity is typically entry level Build and maintain relationships through positive interactions Demonstrates ability to provide good customer service Tasks are simple in nature ie working with single devices or device types or simple software or handling one customer at a time <p> <p><b>Job Responsibilities <b>The responsibilities listed below are typical examples of the work performed by this position Not all duties assigned to this position are included nor is it expected that everyone in this position will be assigned every job responsibility <p> <p>Analysis and Design <p> <p>Install Configure Maintain <p> <p>TroubleShoot <p> <p>DocumentationPresentation <p> <p>Relationship Management <p> <p><b>Required Education <b>High School DiplomaGED <p> <p><b>Required Experience <b>One year related experience with computing devices and operating systems <p> <p><b>Preferred Job Qualifications<b> Knowledge in the assigned IT environments <p> <p><b>Knowledge Skills amp Abilities KSAs<b> <p> <ol><li>Possess all requisite knowledge skills and abilities as posted in the supplemental section<li> <li>Demonstrate critical thinking and reasoning skills<li> <li>Ability to work on assignments according to set priorities<li> <li>Ability to execute assigned project tasks within established schedule<li> <li>Ability to work collaboratively in a team environment<li> <li>Ability to communicate effectively in the service of users and colleagues<li> <li>Write and communicate clearly and concisely<li> <li>Possess sound documentation skills<li> <li>Ability to maintain confidentiality<li> <li>Demonstrate exemplary customer service skills <li> <ol><p><b>Working Conditions<b> <p> <ul><li>Works in an office environment Sometimes needs to travel between various JHHS locations<li> <li>Work requires visual acuity including close vision color vision for close computer work <li> <li>Work involves working in a fastpaced environment with exposure to noises of an open office setting and with frequent interruptions ie phone calls last minute demands requiring prompt resolution<li> <ul>
Senior System Support Administrator
Company: BlueCross BlueShield of South Carolina
Location: Baltimore, MD
Posted Mar 10, 2024
<p><strong><b>Summary<b><strong> <p> <p>Provide systemproduction support and monitoring for applications batch cycles releases projects installations etc Participate in work sessions for system support and problem resolution May provide coordination in workload transition tasks <p> <p><strong><b>Description<b><strong> <p> <p><b>What Youll Do<b> <p> <ul><li>PerformSupport installation configuration administration implementation scheduling andor tuningmodification of applications<li> <li>Provide support for moderate to complex systemproduction performance concerns<li> <li>Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise<li> <li>Assist in analysis of problemsissues<li> <li>Perform corrective actions whenever possible to fix applications that end abnormally andor notify technical support for resolution<li> <li>Communicate with applications oncall persons to repair applications that ended abnormally<li> <li>Consult with senior level peers on projects of greater complexity<li> <li>Evaluate system performance in realtime as well as via reports for release related issues<li> <li>Monitor and report on scheduled batch and online applications for successfulunsuccessful execution<li> <li>Review all abnormal resultsissues to production processing from previous cycles and verify that they have been loggedresolved<li> <li>May run necessary system backups<li> <li>Verify Production and Test environments are up and functioning properly<li> <li>Perform testing responsibilities as need<li> <li>Review andor create documentation for accuracy future problems and company standards<li> <li>Participate in work sessions and walkthroughs for quality and production implementations releases data conversion projects andor disaster recovery exercises<li> <li>Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations<li> <li>Look for improvement opportunities in the cycles and in procedures<li> <li>May create new programs to automate the release process where possible<li> <li>Assist and provide recommendations in applications enhancement projects<li> <ul><p><b>To Qualify for this Position You Will Need<b> <p> <ul><li>Bachelors degree in a jobrelated <b>OR<b><li> <li>4 years of jobrelated work experience <b>OR<b><li> <li>Associates Degree and 2 years of jobrelated work experience<li> <li>4 years of technical experience with systems analysis design andor programming experience or other jobrelated IT experience<li> <li>Comprehends data storage techniques database philosophy database management and programming techniques<li> <li>Strong understanding of the requirements for maintaining production systems and the effect of program changes<li> <li>Understands how to use structured techniques in new program development<li> <li>Strong understanding of development quality assurance and integration methodologies<li> <li>Strong communication and interpersonal skills<li> <li>Able to work well under pressure and as part of a team<li> <li>Pays attention to detail<li> <ul><p><b>We Prefer That You Have<b> <p> <ul><li> Membership Billing and Financial Systems knowledge CES PIRS FIPS etc<li> <li> Business process knowledge for at least one membership line of business<li> <li> Selfstarter<li> <li> DB2 query knowledge<li> <li> Able to communicate with both IS resources and the operations areas<li> <ul><p><b>What We Can Do For You<b> <p> <p>We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills advance their careers and contribute their unique abilities to the growth of our company <p> <p>Our comprehensive benefits package includes <p> <ul><li>401k retirement savings plan with company match<li> <li>Subsidized health plans and free vision coverage<li> <li>Life insurance<li> <li>Paid annual leave the longer you work here the more you earn<li> <li>Nine paid holidays<li> <li>Onsite cafeterias and fitness centers in major locations<li> <li>Wellness programs and a healthy lifestyle premium discount<li> <li>Tuition assistance<li> <li>Service recognition<li> <ul><p><b>What to Expect Next<b> <p> <p>After submitting your application our recruiting team members will review your resume to ensure you meet the qualifications This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications <p> <p>We participate in EVerify and comply with the Pay Transparency Nondiscrimination Provision We are an Equal Opportunity Employer <p> <p>Some states have required notifications Heres more information <p> <p><strong>Equal Employment Opportunity Statement<strong> <p> <p>BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age race color national origin sex religion veteran status disability weight sexual orientation gender identity genetic information or any other legally protected status Additionally as a federal contractor the company maintains Affirmative Action programs to promote employment opportunities for minorities females disabled individuals and veterans It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal state and local laws and regulations <p> <p>We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities <p> <p>If you need special assistance or an accommodation while seeking employment please email mycareerhelpbcbssccom or call 18002882227 ext 47480 with the nature of your request We will make a determination regarding your request for reasonable accommodation on a casebycase basis<p>
Technical Support Analyst
Company: Alertus Technologies
Location: Baltimore, MD
Posted Mar 11, 2024
<p><b>Company Description<b><p> <p>When minutes matter seconds count As a pioneer and market leader in mass notification our mission is to empower organizations to protect lives secure assets and maintain business continuity Alertus is experiencing unprecedented growth in all markets and were looking for likeminded individuals who take pride in offering welldeveloped and invaluable life safety products to an engaged customer base <p> <p><br ><p> <p><b>Job Description<b><p> <p>We are looking for a motivated troubleshooter to play a critical role in driving Alertus rapid growth The Technical Support Analyst will report to the Technical Support Manager and will be a key player in bringing our mission to life In this role you will be responsible for keeping our customers installed Alertus systems at full readiness by combining deep technical knowledge with exceptional customer service<p> <p><br ><p> <p>Our ideal candidate is a technical versatile problemsolver with a strong desire to always provide the best and most efficient customer service<p> <p><br ><p> <p><b><i>This position is expected to cover the shift from 1030am7pm EST<i><b><p> <p><b>A Day in the Life<b> <p><ul><li>Troubleshoot both Alertus hardware and software solutions with the customer to resolve technical roadblocks<li> <li>Provide exceptional customer service via phone email and screen share tools<li> <li>Collaborate with the Product Development team to identify diagnose and resolve any software or hardware faults<li> <li>Prioritize support requests in our Salesforce ticketing system based on set levels of immediacy<li> <li>Support colleagues during the testing troubleshooting and problem replication phases of product life cycles<li> <li>Provide guidance to customers on installing Alertus solutions<li> <li>Collect and analyze detailed information to categorize and document requests<li> <li>Proactively analyze recurring issues and create innovative solutions <li> <li>Develop written checklists for typical problems and recommend procedures and controls for problem prevention<li> <li>Research open issues thoroughly and quickly address those issues toward an accurate resolution<li> <li>Leverage existing toolset to grow Alertus solution knowledge base<li> <ul><p><b>Required Skills<b> <p><ul><li>35 years prior experience working in a technical help desk or call center environment<li> <li>Flexibility to work different shifts<li> <li>Ability to participate in mandatory oncall rotation to maintain support coverage during nights weekends and company holidays<li> <li>Ability to communicate technical topics to both technical and nontechnical audiences via phone email etc<li> <li>Strong customer service mindset Proficiency in core networking concepts such as DNS DHCP HTTPS and TLS<li> <li>Ability to multitask and prioritize in a fastpaced ever changing environment<li> <li>Knowledge of IT security principles and policies that impact network environments<li> <li>Experience in the administration process of Windows domain and Active Directory<li> <ul><p><b>Desired Skills<b> <p><ul><li>Understanding of Linux and MacOS Administration<li> <li>Experience with Active Directory design and administration tasks<li> <li>Ability to develop expertise in application support involving REST and API integrations<li> <li>Windows Workstation Deployment and Administration skills<li> <li>Experience with supporting web applications <li> <li>Experience with Cisco andor Avaya VOIP solutions<li> <li>Small electronics or IoT device support experience <li> <ul><p><b>Education and Experience<b> <p><ul><li>Bachelors degree in STEM or related technical field such as Computer Science Computer andor Electrical Engineering Information Technology<li> <li>Net+ Security+ or similar certification<li> <li>35 years prior experience working in a technical help desk or call center environment<li> <ul><p><b>Alertus Career Advantages<b> <p><ul><li>Competitive salary<li> <li>Business casual environment<li> <li>Generous vacation plan<li> <li>Being part of a fastpaced and growing company<li> <li>Rewarding experience of bringing lifesaving solutions to schools and organizations worldwide<li> <li>Regular company social and teambuilding events<li> <li>Circle of Excellence Rewards Trip<li> <ul><p> <p><p><br ><p> <p><br ><p> <p>All applicants who wish to be employed by Alertus regardless of work location must be fully vaccinated or in the progress of vaccination by the first day of their employment some exceptions may be considered if within the guidelines of the company policy Proof of vaccination or exemption must be provided prior to their start date <p> <p><br ><p> <p>Protecting people from harm is what we do Its our mission and our passion As a company dedicated to developing advanced technologies to help save lives we feel strongly that our employees protect themselves and others from a potentially fatal virus We encourage everyone who can safely do so to vaccinate against COVID19<p> <p><br ><p> <p>All your information will be kept confidential according to EEO guidelines<p> <p><br ><p> <p>EEOAA Employer MFDV <p> <p><br ><p> <p><b>AT THIS TIME ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP<b><p> <p><br ><p> <p><p>
Technical Targeter and Discovery Analyst
Company: Booz Allen Hamilton
Location: Baltimore, MD
Posted Mar 10, 2024
Booz Allen is seeking a Technical Targeter and Discovery Analyst with 5+ years of signal analysis experience. The role involves securing national assets through research and analysis of sensitive information, using specialized expertise in signals intelligence (SIGINT) and attention to detail. The analyst will develop access leads and products, affecting the targeting narrative or picture. The company offers professional development opportunities, a supportive culture, and comprehensive benefits. The projected salary range is $58,300.00 to $133,000.00 (annualized USD).
Developer II
Company: BlueCross BlueShield of South Carolina
Location: Baltimore, MD
Posted Mar 10, 2024
<p><strong><b>Summary<b><strong> <p> <p>Under general supervision analyze systems specifications and develop applications to support information systems processes Assist with development of program specifications Design code test debug document and maintain these programs Assist in research and factfinding to develop andor modify information systems <p> <p><strong><b>Description<b><strong> <p> <p><b>What Youll Do<b> <p> <ul><li>Work closely with analysts and team members to understand business requirements that drive the analysis and design of quality technical solutions<li> <li>Confer with user representatives to gain an understanding of necessary changes to system<li> <li> Maintain and modify programs according to specifications<li> <li>Code compile and implement application software that is delivered on time and within budget<li> <li>Evaluate basic interrelationships in immediate programming area to determine how changes in one program will affect another related area<li> <li>Test modified programs create necessary test files and data verify logic debug and write relevant documentation<li> <li>Assist in the analysis of production system problems and in recommending workable solutions Assist with performance monitoring<li> <li>Make recommendations toward the development of new code or reuse of existing code<li> <ul><p><b>To Qualify for this Position You Will Need<b> <p> <p><b>This position requires a security clearance which requires US citizenship to obtain <b> <p> <ul><li>Bachelors degree in a jobrelated degree<b> OR<b><li> <li>4 years of jobrelated work experience <b>OR<b><li> <li>Associates degree and other jobrelated<li> <li>2 yearsof application development systems testing or other jobrelated experience<li> <li>Solid understanding of applicationsdevelopment quality assurance and integration methodologies concepts and facilities in a mainframe midrange web andor PCLAN environment<li> <li>Good analysis decisionmaking and problemsolving skills<li> <li>Demonstrates logical abstract thinking and assimilatingadhering to project goals and deadlines<li> <li>Ability to communicate effectively verbally and in writing<li> <li>Able to work well under pressure and as part of a team<li> <li>Pays attention to detail<li> <li>Ability to establish and maintain effective working relationships with employees clients vendors etc<li> <li>Working knowledge of relevant operating systems programming languages and development tools and their usage in the company<li> <li>Customerfocused projectoriented programming environment<li> <li>Fast paced multiplatformed environment which may require action and response 24X7 to support the technical business needs of the customer<li> <ul><p><b>We Prefer That You Have<b> <p> <ul><li>Experience with Java andor JavaScript<li> <li>Understanding of APIs and Web Services both SOAP and REST is beneficial<li> <li>Knowledge of certificates and SSO is a plus<li> <ul><p><b>What We Can Do For You<b> <p> <p>We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills advance their careers and contribute their unique abilities to the growth of our company <p> <p>Our comprehensive benefits package includes <p> <ul><li>401k retirement savings plan with company match<li> <li>Subsidized health plans and free vision coverage<li> <li>Life insurance<li> <li>Paid annual leave the longer you work here the more you earn<li> <li>Nine paid holidays<li> <li>Onsite cafeterias and fitness centers in major locations<li> <li>Wellness programs and a healthy lifestyle premium discount<li> <li>Tuition assistance<li> <li>Service recognition<li> <ul><p>We participate in EVerify and comply with the Pay Transparency Nondiscrimination Provision We are an Equal Opportunity Employer <p> <p>Some states have required notifications Heres more information <p> <p><strong>Equal Employment Opportunity Statement<strong> <p> <p>BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age race color national origin sex religion veteran status disability weight sexual orientation gender identity genetic information or any other legally protected status Additionally as a federal contractor the company maintains Affirmative Action programs to promote employment opportunities for minorities females disabled individuals and veterans It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal state and local laws and regulations <p> <p>We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities <p> <p>If you need special assistance or an accommodation while seeking employment please email mycareerhelpbcbssccom or call 18002882227 ext 47480 with the nature of your request We will make a determination regarding your request for reasonable accommodation on a casebycase basis<p>