Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Senior Manager

Company: Infosys

Location: Chicago, IL

Posted Jan 23, 2025

Insurance Agent

Company: COUNTRY Financial

Location: Bolingbrook, IL

Posted Jan 23, 2025

Principal Payment Product Readiness

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Discover is offering a job opportunity for a seasoned professional in Payments or Product Management. The role involves determining market readiness strategy for product suites, writing technical product documentation, and assisting in marketing strategies for product adoption, growth, and retention. The successful candidate will coordinate go-to-market methodology for new and existing product lines, manage risks, and escalate customer-impacting issues. The position requires a bachelor's degree in a relevant field and 6+ years of experience in Payments or Product Management. Bonus points for additional years in card payments, network, acquiring, issuing, mobile technologies, digital payments, or related experience. The compensation ranges from $91,000.00 to $153,400.00, and Discover offers a range of benefits including paid parental leave, 401(k) plan, medical benefits, and more.

Pharmacy Technician

Company: CVS Health

Location: Mount Vernon, IL

Posted Jan 23, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Patient Care Technician

Company: DaVita

Location: Oak Lawn, IL

Posted Jan 23, 2025

Maintenance Utility Technician - Entry Level

Company: Kohl's

Location: Ottawa, IL

Posted Jan 23, 2025

The job posting is for a Utility Technician role at Kohl's, working Monday through Friday from 4p to 2a. The role involves maintaining and repairing equipment and machinery, monitoring and stocking as needed, completing daily cleaning checklists, performing diagnostics, troubleshooting, and operating power equipment. Additional responsibilities include assisting with repairs, preventative maintenance, and minor projects, as well as handling tasks like painting, changing light bulbs, and removing trash. The required skills include basic mechanical aptitude. Kohl's offers a range of benefits including work-life balance, health & wellness programs, savings & retirement benefits, insurance programs, and assistance for life events. The pay range is $18.05 - $23.45.

Financial Analyst

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

A company in Pleasant Prairie, WI is seeking a permanent Senior Financial Analyst. The role involves assisting with growing demands in the accounting department, developing cost-saving initiatives, and participating in yearly budgeting/forecasting. The ideal candidate should have 5+ years of experience in accounting, proficiency in Microsoft Excel and Access, and a Bachelor's degree in Accounting or Finance. Benefits include complete insurance coverage, 401(k) with company match, generous paid time off, tuition reimbursement, and 3 bonus programs.

Pharmacy Intern

Company: CVS Health

Location: Ottawa, IL

Posted Jan 23, 2025

Commercial Product Manager IV

Company: First Citizens Bank

Location: Peoria, IL

Posted Jan 23, 2025

First Citizens is seeking an experienced payment professional for a remote role in the United States. The ideal candidate will have extensive experience in payment product management, including P&L management, policies, procedures, and new product development. The role involves comprehensive product management of unique OBO and FBO account types, facilitating client risk management, partnering with legal for OBO and FBO documentation, maintaining policies for OBO and FBO use cases, collaborating with various teams to align risk controls with regulatory requirements, driving product enhancements, and establishing OBO & FBO pricing strategy. The preferred candidate will have familiarity with various embedded payment business models, expertise in risks unique to various payment methods, understanding of payment network and regulatory rules, excellent analytical, communication, and problem-solving skills, and a track record of simplifying complex problems and solutions.

Internship: Engineering (Nitrogen) - Davenport, IA

Company: Eaton

Location: Rock Island, IL

Posted Jan 23, 2025

Eaton's AER MSD Mission System Division is currently recruiting for an Engineering Intern position. The hourly rate is $20.77 - $25.96, with pay based on college status. The internship offers real-world experience and mentoring in a dynamic, fast-paced aerospace and defense manufacturing environment. Interns could work in mechanical, software, or electrical capacities, applying engineering principles to well-defined problems. Key responsibilities include developing new products, participating in component testing, and researching new technologies. Required qualifications include at least one year of engineering study at an accredited institution, a minimum cumulative GPA of 3.0, and U.S. work authorization. Preferred qualifications include problem-solving experience, presenting technical information to non-technical audiences, and experience with test plans, procedures, and reports.

Merchandise and Stocking Associate

Company: Walmart

Location: Evergreen Park, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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