Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Practitioner Education Representative I

Company: American Specialty Health Incorporated

Location: USA

Posted Jan 22, 2025

American Specialty Health Incorporated is hiring a Practitioner Education Rep for their Provider Relations department. The role involves making outbound calls to contracted practitioners for directory validation, secret shopper surveys, and educating them about contractual obligations. The position requires strong communication skills, proficiency in MS Office, and the ability to work remotely with a stable internet connection. Responsibilities include outreach, conducting surveys, maintaining accurate directory listings, executing trainings, and providing administrative support. Qualifications include an associate degree or high school diploma, minimum two years of customer service experience, and specialty healthcare experience preferred. The role requires excellent customer service, strong communication skills, and the ability to work in a sedentary environment.

Machine Learning Engineer - Offline Risk

Company: Airbnb

Location: USA

Posted Jan 22, 2025

The Trust Engineering team at Airbnb is responsible for maintaining safety and support for hosts and guests. They design and build systems to detect and mitigate fraud across the platform. The Offline Risk team focuses on physical world risks and recently launched initiatives like manual review, underaged user restriction, real-time risk detection, and NLP model for user reviews. Software Engineers on the Offline Risk team work on diverse systems to enable safety strategies, architect products, build machine learning models, and collaborate with cross-functional teams.

Technical Product Lead - Platform & Infrastructure

Company: Nova Talent

Location: USA

Posted Jan 22, 2025

MileIQ is looking for a seasoned Technical Product Leader to oversee critical initiatives across their internal platform services and infrastructure. The ideal candidate should have a proven track record in leading platform development and evolution within a consumer-focused startup, with deep experience across the full technology stack. The role involves leading multiple teams, driving cross-functional collaboration, championing a user-centric approach, embracing a data-driven mindset, and delivering projects on time and within budget. The candidate should have 7+ years of experience in product or program management, strong understanding of the software development lifecycle, excellent communication skills, a data-driven mindset, and a passion for user-centricity.

Clinical Invoice and Payment Specialist

Company: PROCEPT BioRobotics

Location: USA

Posted Jan 22, 2025

PROCEPT BioRobotics is seeking a Clinical Invoice and Payment Specialist to ensure accurate and timely processing of invoices and payments for clinical trials. The role involves invoice management, payment processing, budget reconciliation, cross-functional collaboration, and process improvement. The ideal candidate should have a Bachelor's degree in finance, accounting, or a related field, with 2+ years of experience in clinical invoicing or a related finance role. Proficiency in financial management software and strong communication skills are required. PROCEPT offers competitive compensation, comprehensive benefits, and a supportive work environment.

Director of Strategic Accounts - Army

Company: Tanium

Location: USA

Posted Jan 22, 2025

The job posting is for a Director of Strategic Accounts (DSA) on the Federal team at Tanium, a leading provider of real-time, cloud-based endpoint management and security solutions. The role involves generating opportunities to position the Tanium platform within the Army, articulating its value to decision-makers, and managing complex sales cycles. The ideal candidate should have significant enterprise software sales experience, a strong team mentality, a proven track record of exceeding quota, and excellent communication and presentation skills. Tanium offers a competitive salary range, equity awards, and a generous benefits package.

Field Marketing Events Specialist

Company: StackAdapt

Location: USA

Posted Jan 22, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is hiring a Regional Events Specialist. The role involves planning and executing regional event campaigns, maintaining relationships with third-party partners, and collaborating with cross-functional teams. The ideal candidate should have a degree in marketing or business, minimum 2 years of events coordination experience, and strong budgeting, project management, and negotiation skills. StackAdapt offers competitive benefits, including a comprehensive mental health care platform, full benefits from day one, and a supportive, diverse culture.

Documentation Coordinator

Company: American Specialty Health Incorporated

Location: USA

Posted Jan 22, 2025

American Specialty Health is hiring a Documentation Coordinator for a remote position. The role involves creating, updating, and maintaining operations manuals and forms for various practitioner groups nationwide. The ideal candidate should have an associates degree in English, Journalism, or Communications, with a minimum of two years of experience in writing, editing, and managing editorial content, preferably in the healthcare industry. Proficiency in Microsoft Office Suite, Adobe LiveCycle Designer, and excellent communication skills are required. The position offers a salary range of $1784 to $1800 hourly, with the ability to work from home with a stable internet connection.

IT Service Desk Manager

Company: Lime

Location: USA

Posted Jan 22, 2025

Lime, a leading global electric vehicle company, is seeking a Senior IT Support Manager with extensive experience in IT operations, cloud software, and regulatory controls. The role involves maintaining existing IT processes, creating new workflows, troubleshooting technical issues, defining service desk strategies, and managing software licensing agreements. Lime offers competitive compensation, health and wellness benefits, flexible vacation policies, professional growth opportunities, and a culture of belonging. The ideal candidate should have a strong leadership ability, experience in a fast-paced environment, and in-depth knowledge of escalation procedures and incident management.

Strategic Accounts Manager

Company: EDB

Location: USA

Posted Jan 22, 2025

The role involves building and maintaining strong relationships with customers, identifying upselling and crossselling opportunities, monitoring sales trends, and developing strategic sales plans. The ideal candidate should have 10+ years of enterprise account management experience, expertise in crafting and evaluating business proposals, and a proven track record of growing enterprise account portfolios and achieving sales targets.

Product Manager - Teacher Experience

Company: Khan Academy

Location: USA

Posted Jan 22, 2025

Khan Academy is a nonprofit organization dedicated to providing a free, world-class education to anyone, anywhere. They offer high-quality supplemental learning content and practice in core academic subjects, with a focus on math and science. Their team is diverse and committed to improving learning outcomes for students worldwide, especially in historically underresourced communities. They are seeking a Product Manager to work closely with the Senior Product Manager, Teacher Experience, to deliver and maintain clear product requirements and a roadmap. The ideal candidate will have a deep passion for educational technology, empathy for teachers, and a proven track record in product management. Khan Academy offers competitive salaries, ample paid time off, a remote-first culture, and a chance to work on high-impact products that are shaping the future of education.

Auto Claim Representative

Company: Sedgwick

Location: USA

Posted Jan 22, 2025

Sedgwick offers a positive work environment with a focus on caring for employees. The company values flexibility, professional development, and diversity. The role of an Auto Claim Representative involves analyzing and processing auto and transportation claims, maintaining client relations, and ensuring timely resolution. Qualifications include a bachelor's degree, relevant experience, and knowledge of personal and commercial lines policies. The company provides a comprehensive benefits package and is an Equal Opportunity Employer.

Account Executive

Company: Truehold

Location: USA

Posted Jan 22, 2025

Truehold is a leading provider of residential sale-leasebacks, helping homeowners unlock their equity without debt or moving. The company is rapidly expanding, operating in over 20 cities and completing 2000+ transactions. Truehold's team of real estate experts delivers exceptional service, focusing on clear communication and unwavering support. The company offers a collaborative culture, competitive benefits, and flexible work arrangements. Account Executives, or Real Estate Specialists, are expected to provide best-in-class customer experiences, manage pipelines, and serve as brand ambassadors.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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