Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Manager, Customer Success Manager - Mid-Market

Company: Abnormal Security

Location: USA

Posted Jan 07, 2025

The Manager of Customer Success for Mid Market at Abnormal Security will play a crucial role in driving customer adoption, retention, and expansion. The ideal candidate should have a strong background in SaaS, preferably in cybersecurity, with at least 4 years of management experience in customer success functions. The role involves leading and mentoring a team of Customer Success Managers, developing strategies for customer retention and expansion, maintaining hands-on knowledge of the company's AI-driven email security solutions, and serving as a key point of escalation for customer issues. The candidate should have excellent communication and interpersonal skills, strong leadership and teambuilding skills, and be willing to travel based on customer and business needs.

Customer Service Representative

Company: Omni Interactions, Inc.

Location: USA

Posted Jan 07, 2025

Omni Platform offers contract work for independent customer service representatives. The job involves handling inbound phone calls, chat messages, and emails for Fortune 500 companies. Contractors can create their own schedules and earn between $14 to $20 per hour, with additional incentives available. Successful contractors should have excellent communication skills, a proven track record in customer service, strong problem-solving skills, and a self-motivated mindset. They need a quiet work environment, a personal computer with at least 8GB RAM, a wired USB headset, high-speed wired internet, and specific operating systems. The relationship with Omni Interactions is contractual, and contractors are responsible for their own taxes.

Senior Project Manager, Project Controls

Company: Euclid Power

Location: USA

Posted Jan 06, 2025

Euclid Power, a growing software and services company, is seeking a Senior Project Manager for its Project Controls Team. The ideal candidate will have 8+ years of project scheduling experience within renewable energy, strong technical project control acumen, and experience managing project budgets. The role involves providing project controls expertise to solar PV and energy storage projects, leading the development and administration of the master schedule, and overseeing third-party schedule updates. The company offers a competitive benefits package, opportunity for early equity awards, and professional credential sponsorship. Euclid is committed to building an inclusive working environment.

Analytical Instruments Sales Account Manager

Company: Veolia Environnement SA

Location: USA

Posted Jan 06, 2025

Veolia Water Technologies and Solutions (VWTS) is a global leader in water recovery treatment and reuse, offering a wide range of water systems and monitoring equipment for various industries. They are renowned for their superior technology, design, and quality service. VWTS is currently seeking a Sales Account Manager for their Analytical Instruments product line in the tristate area (Connecticut, New Jersey, and New York). The ideal candidate will have excellent communication skills, experience with analytical instruments, and strong interpersonal skills. They will be responsible for generating new business, managing accounts, and collaborating with the sales support structure to ensure customer success. VWTS offers a competitive compensation package, including a salary range of $100,000 to $120,000 annually, and a sales incentive plan. The company is committed to diversity and inclusion, and offers benefits such as medical, dental, vision insurance, 401k plan, and tuition reimbursement.

Solutions Architect

Company: Virtualitics

Location: USA

Posted Jan 07, 2025

Virtualitics is a leading AI decision intelligence company, transforming enterprise and government decision-making with AI-powered platforms. Their tools enhance data analysis with interactive, intuitive, and visually engaging AI. They are trusted by governments and enterprises, driving significant business results. Virtualitics is proud to be recognized as a top workplace in LA and Inc's Best Places to Work 2024. They are seeking a Solutions Architect with at least 5 years of experience in supporting DoD, IC, Federal agencies, or SLED customers. The role involves customer engagement, pre-sales support, technical strategy development, stakeholder engagement, architecture design and review, technical risk management, and cross-team collaboration. The company offers competitive pay, equity, health, vision, and dental insurance, unlimited PTO, and flexible work schedules.

Mid-Market Account Executive

Company: Brightspeed

Location: USA

Posted Jan 07, 2025

Brightspeed is a company that aims to revolutionize internet connectivity in rural markets across the Midwest and South. They are currently seeking a MidMarket Account Executive to drive new logo acquisition, new business, and customer retention. The ideal candidate should have 2 years of sales experience, strong communication skills, and a passion for customer service. Brightspeed offers competitive compensation, comprehensive benefits, and a diverse, inclusive work environment.

Director of Strategic Events and Field Marketing

Company: Federato

Location: USA

Posted Jan 07, 2025

Federato is a company dedicated to providing efficient and equitable insurance solutions, particularly in the face of contemporary challenges like climate change, cyberattacks, and social inflation. They leverage AI and machine learning to help insurers optimize risk portfolios and maintain fair pricing. The company is backed by prominent investors such as Salesforce, Veeva, Zoom, and Box. The role involves leading event marketing strategies to boost brand awareness, generate leads, and foster customer loyalty. The ideal candidate should have extensive experience in B2B tech event marketing, contract negotiation, and budget oversight. A background in insurance or fintech is beneficial. The company values a fast-paced, strategic, and detail-oriented approach, with a strong emphasis on culture fit and fun.

DevOps Engineer

Company: COMPLY

Location: USA

Posted Jan 06, 2025

COMPLY is a high-growth organization that prides itself on being a champion for compliance professionals. With over 7000 clients globally, they offer solutions like ComplySci, RIA in a Box, National Regulatory Service, and illumis. They are recognized with numerous awards and have a team of 350+ professionals worldwide. They value tenacity, commitment to learning, empathy, humility, ambition, curiosity, and the power of data. They are seeking a skilled DevOps Engineer to build, deploy, and maintain CICD pipelines and manage infrastructure as code using Terraform within an AWS environment.

National Account Manager

Company: Once Upon a Farm

Location: USA

Posted Jan 07, 2025

Once Upon a Farm is seeking a National Account Manager with 5-7 years of retail sales experience, preferably in the Pacific Northwest or Northern California. The role involves overseeing sales initiatives across the company's Natural Channel business, working closely with cross-functional teams, and collaborating with distributor partners. Key responsibilities include account management, broker management, planning and forecasting, data analysis, new product launch, and driving significant distribution gains. The ideal candidate should have expert knowledge of the category and competition, strong planning and organizational skills, and proficiency in leveraging SPINs data. The company offers a competitive salary, comprehensive benefits, and a remote-first work environment.

Technician 1

Company: Abbott Laboratories

Location: USA

Posted Jan 07, 2025

Abbott, a global healthcare leader, is seeking a Technician 1 Remote Care for its CardiacRhythm Management division in Sylmar, CA. The role involves answering technical and informational questions, triaging calls, and providing clinical and technical support for remote care products. The company offers comprehensive benefits including free medical coverage, retirement savings, tuition reimbursement, and education benefits. Abbott is recognized as a great place to work and one of the most admired companies in the world.

Shared Services Project Manager

Company: Dailypayinc

Location: USA

Posted Jan 07, 2025

DailyPay Inc, a leading on-demand pay solution, is seeking an experienced Enablement Manager. The role involves project planning, execution, stakeholder management, and risk management. The ideal candidate should have 2 years of experience in call centers, preferably in a financial service context, and expert level knowledge of project management. DailyPay offers exceptional health benefits, opportunity for equity ownership, and unlimited PTO. The company is committed to fostering an inclusive culture of belonging.

Customer Success Specialist – Microsoft

Company: SilverSky

Location: USA

Posted Jan 06, 2025

SilverSky, a global cybersecurity company, is seeking a Customer Success Specialist for Microsoft Licensing. The role involves providing expert guidance on Microsoft licensing models, acting as a trusted advisor to clients, collaborating with sales and customer success teams, and managing multiple clients in a fast-paced environment. The ideal candidate should have extensive knowledge of Microsoft licensing programs, proven experience in a licensing customer success role, strong analytical skills, excellent communication abilities, and proficiency in relevant tools. SilverSky offers a competitive salary, remote flexible working, and a collaborative team environment.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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