Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Staff Software Engineer - Trust Platform

Company: Airbnb

Location: USA

Posted Jan 08, 2025

The job posting is for a Trust Engineering role at Airbnb, responsible for designing and implementing large-scale systems to detect and mitigate fraud across the platform. The role involves working closely with product, data science, and operations teams, and requires 10+ years of industry engineering experience, proficiency in backend languages, and experience with service-oriented architectures and distributed systems. The position is remote-eligible in the US, excluding certain states. Airbnb is committed to diversity and inclusion, and encourages candidates with disabilities to apply for reasonable accommodations.

Senior Enterprise Account Executive - Delphix

Company: Perforce

Location: USA

Posted Jan 08, 2025

Perforce Software Inc is seeking a Senior Enterprise Account Executive for the Delphix brand. The role involves developing and executing complex multiyear sales strategies for high-value accounts, exceeding annual revenue targets, and serving as a subject matter expert on industry trends and Perforce's product roadmap. The ideal candidate should have extensive experience selling to C-level executives in Fortune 500/1000 companies, a strong understanding of the enterprise software landscape, and proficiency in advanced sales methodologies. The position offers a competitive base pay range of $150,000 - $165,000 USD, along with a sales commission plan and comprehensive benefits package. Perforce is an Equal Opportunity Employer committed to fostering a culture of collaboration, creativity, and wellness.

Regulatory Affairs Principal Strategist - Clinical Operations

Company: ClinChoice

Location: USA

Posted Jan 08, 2025

ClinChoice, a global full-service CRO, is seeking a Regulatory Affairs Principal Strategist for a permanent position with remote option in the US. The role involves developing and implementing regulatory submission strategies for the European Union region, providing regulatory guidance, and collaborating with global teams. The ideal candidate should have a Bachelor's degree in a scientific discipline, minimum 8 years of regulatory experience, and extensive knowledge of global regulatory submission processes. Preferred skills include experience with global regulatory submissions, EU CTIS portal, and understanding of both medical device and pharma regulations. ClinChoice offers excellent work-life balance, dedicated line manager, monthly meetings, full performance and development process, team events, career opportunities, and employee satisfaction surveys.

Associate Product Manager

Company: eClinical Solutions

Location: USA

Posted Jan 08, 2025

eClinical Solutions is a life sciences organization that helps accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud. The company is seeking an Associate Product Manager with 13 years of professional experience in the life sciences technology industry, particularly in clinical trials. The ideal candidate should possess strong analytical and problem-solving skills, excellent communication and interpersonal skills, and technical proficiency with programming languages such as SAS, SQL, R, or Python. The role involves collaborating with cross-functional teams, participating in agile methodology meetings, and advocating for the end-user to ensure an exceptional user experience. eClinical Solutions is a people-first organization with an inclusive culture that values diversity and continuous improvement.

Head of AI Operations

Company: JustAnswer

Location: USA

Posted Jan 08, 2025

JustAnswer, a San Francisco-based company founded in 2003, is seeking a Head of AI Operations to lead transformative change and make a meaningful impact on the organization and the industry. The role involves developing and implementing an AI strategy, assessing AI tools, driving organizational behavior change, and managing AI-related projects. The ideal candidate should have leadership experience in AI technology or digital transformation, solid understanding of AI, strategic thinking, organizational influence, data-driven approach, and project management skills. The desired outcomes in the first 120 days include delivering high-impact AI-powered quick wins, completing an organization-wide audit of AI tools, and improving alignment and coordination among various AI training courses.

Senior Product Manager - Marketing Cloud

Company: StackAdapt

Location: USA

Posted Jan 08, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a Senior Product Manager to join their remote-first team. The role involves collaborating with cross-functional teams to design, build, and launch solutions that delight clients. Responsibilities include conducting in-depth research, defining product strategy, and ensuring client satisfaction. The ideal candidate has proven experience in tech companies, a strong background in Marketing Technology, and excellent communication skills.

Backend Typescript Engineer

Company: Manual

Location: USA

Posted Jan 08, 2025

MANUAL is a digital platform aimed at improving the mental wellness and personal development of young men, particularly those from underrepresented groups. The platform has partnered with various educational institutions and has received funding from several investors. MANUAL's evidence-based approach has proven effective in engaging young men who are not typically reached by existing services. The company is currently hiring a full-stack TypeScript developer to lead the development of their RedwoodJS backend, manage their Postgres database, and collaborate on various projects. The role offers a competitive salary, comprehensive benefits, and the opportunity to work remotely with occasional travel for team gatherings.

Service Center Specialist

Company: Sedgwick

Location: USA

Posted Jan 08, 2025

Sedgwick is a company that prioritizes caring for its employees, offering flexibility, meaningful work, and support for various needs. They value diversity and inclusion. The role of a Service Center Specialist involves assisting customer service representatives, tracking trends, investigating client feedback, and contributing to a quality service culture. The position requires strong customer service skills, excellent communication, organizational skills, and the ability to work in a team. The starting pay range is $1500 - $2400 USD hourly.

Technical Partner Success Manager

Company: ‎ConnectWise

Location: USA

Posted Jan 08, 2025

The Technical Partner Success Manager is a crucial role responsible for leveraging deep business, technical, and industry knowledge to help partners accelerate business value and ROI from their investment with ConnectWise. This role works in partnership with cross-functional teams to increase value retention, partner satisfaction, and expand ConnectWise's footprint. The manager establishes operational plans, develops new products, processes, and standards, and provides support to cross-functional teams with a high attention to detail. They advise and consult partners, ensuring they derive maximum value from their investment in the ConnectWise platform, and identify risks to partners achieving their stated business goals. The role requires managing large projects independently, being a recognized expert in the applicable work area, and having strong customer focus skills. A Bachelor's degree in a related field or equivalent work experience is required, with 1+ years of relevant experience preferred, especially in the SaaS industry.

API Implementation Customer Success

Company: Canopy Connect

Location: USA

Posted Jan 08, 2025

Canopy Connect is a rapidly growing company that provides infrastructure for top-tier insurance experiences. They empower consumers to benefit from their data and assist businesses in efficiently supporting customers. The API Implementation Onboarding Specialist role requires strong technical and communication skills, with a preference for candidates having 35 years of API implementation experience, preferably in professional service companies like Plaid, Finicity, Yodlee, and MX. The position involves working with various stakeholders and delivering technical projects. Fullstack JS experience and deep insurance industry knowledge are considered bonuses. The expected salary range is $90k - $150k, depending on experience and skills.

Strategic Account Manager

Company: dscout

Location: USA

Posted Jan 08, 2025

The job posting is for a Strategic Account Manager role in the Sales Team. The role involves managing relationships with high-value customers, driving product impact, and ensuring customer satisfaction. Key responsibilities include revenue retention and growth, partnering with customer success and product teams, understanding customer goals, and developing onboarding plans. The ideal candidate should have a minimum of 4+ years in account management, 3+ years in a SaaS company, and 3+ years in a quota-carrying role. Strong communication, leadership, and relationship-building skills are required. Bonus points for expertise in research trends, strategic thinking, and cross-functional teamwork.

Lead/Principal Statistical Programmer Consultant(Hematology/Oncology-Clinical Trials)

Company: ClinChoice

Location: USA

Posted Jan 08, 2025

ClinChoice, a global full-service CRO, is seeking a Principal Statistical Programmer Consultant for a Hematology TA Team. The role involves leading and supporting programming activities, developing tables, figures, listings, and deliverables, and ensuring compliance with standards and automation usage. The ideal candidate should have a Bachelor's or Master's degree in computer science, statistics, or a related field, with 6-8 years of clinical programming CDISC experience, and oncology/hematology TA experience. The application process includes a phone interview, and ClinChoice values diversity and inclusivity.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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