Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Access Counselor

Company: Brave Health

Location: USA

Posted Jan 06, 2025

Brave Health is a community-based startup aiming to make quality mental health services accessible for all. They are currently seeking a full-time Access Counselor for a remote position. The role involves driving patient engagement, educating patients about services, managing appointments, and maintaining confidentiality. The ideal candidate should have 3+ years of experience in a patient-facing healthcare role, excellent communication skills, and fluency in both English and Spanish.

Senior Product Manager

Company: Phil

Location: USA

Posted Jan 06, 2025

Phil is a San Francisco-based healthtech startup founded in 2015, aiming to revolutionize the prescription management and delivery process by connecting patients, prescribers, pharmacies, and manufacturers. The company offers an end-to-end solution, improving patient access to medicine and enabling pharma manufacturers to deliver affordable and timely therapy access. Phil is seeking a Senior Product Manager with extensive experience in operational platforms to optimize prescription fulfillment processes, ensuring efficient medication delivery and driving value for clients.

Customer Success Manager

Company: AchieveIt

Location: USA

Posted Jan 05, 2025

AchieveIt is a company dedicated to empowering organizations to achieve world-class execution on their most important initiatives. They offer a software solution that helps leaders gain crossplan visibility, improve inefficiencies, and increase collaboration. The company values adaptability, service, delivery, and teamwork. They provide a range of benefits including work from home options, competitive salary, extensive vacation and holiday time, and comprehensive insurance. AchieveIt is recognized as an Inc. Best Workplace 2024, Inc. 5000 Fastest Growing Company 2024, and has high ratings on Glassdoor, G2, and Capterra.

Regional Recruiter

Company: Equipmentsharecom

Location: USA

Posted Jan 05, 2025

EquipmentShare is hiring a remote Recruiter with a focus on high-volume recruitment for various roles including Heavy Equipment Mechanics, CDL drivers, Rental Coordinators, and Service Managers. The role involves full-cycle recruiting, building relationships with managers, and maintaining a robust pipeline of quality candidates. The company offers competitive benefits, career development opportunities, and a mission-driven work environment.

Commercial Loan Documentation Supervisor

Company: Bannerbank

Location: USA

Posted Jan 05, 2025

Banner Bank, a reputable financial institution with over 130 years of experience, is seeking a Commercial Loan Documentation Supervisor. The role involves overseeing day-to-day operations, providing leadership, and ensuring superior service to clients. The successful candidate will lead a team, interpret complex regulatory requirements, and maintain a deep understanding of the bank's loan products and processes. The position requires extensive experience in commercial and commercial real estate loan documentation, strong leadership skills, and proficiency in LaserPro loan processing software.

Customer Success Engineer

Company: Bask Health

Location: USA

Posted Jan 04, 2025

Bask is a rapidly growing telehealth platform that empowers entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily. The company is data-driven, customer-obsessed, and values ownership and accountability. The Customer Success Engineer role involves resolving customer concerns, creating and improving internal tooling, and engineering solutions to enhance the customer experience. The ideal candidate should have a background in web development, excellent communication skills, and a passion for problem-solving.

Associate Commercial Counsel

Company: Emburse

Location: USA

Posted Jan 04, 2025

Emburse is seeking a US or Canadian-based commercial contracts attorney to join its legal department. The role involves drafting, reviewing, and negotiating SaaS contracts, software reseller agreements, and other related contracts. The attorney will partner with various teams, provide legal advice, and ensure contract quality and accuracy. The ideal candidate should have a JD, strong communication skills, and experience in technology and software-related concepts. Familiarity with the B2B payments industry is a plus.

Senior Machine Learning Engineer

Company: Federato

Location: USA

Posted Jan 04, 2025

Federato is a company dedicated to providing efficient and equitable insurance solutions. They leverage AI and machine learning to help insurers optimize risk portfolios and offer fair pricing, especially in challenging areas. Their RiskOps solution enhances underwriting decisions by utilizing underutilized data and providing real-time risk insights. Federato is backed by prominent investors like Salesforce, Veeva, Zoom, and Box. They are seeking a Machine Learning Engineer with at least 5 years of experience, focusing on pipelining LLM models for the past 3 years. The role involves designing scalable ML pipelines, benchmarking and finetuning models, and collaborating cross-functionally. Federato values culture fit, innovation, and a first-principles approach to problem-solving.

Cloud Support Administrator

Company: Atmosera

Location: USA

Posted Jan 06, 2025

Atmosera is hiring a Cloud Administrator to manage network platforms, security, and Azure operations. The role involves escalation point responsibilities, incident management, documentation, training, client focus, compliance, and security. The ideal candidate should have a Bachelor's degree, 3+ years of Azure experience, and be able to achieve Azure 305 Certification within 90 days. The position offers competitive benefits and a flexible work environment.

Sr. Technical Account Manager - Majors & Enterprise

Company: Wizinc

Location: USA

Posted Jan 06, 2025

Wiz, a fast-growing startup, is reinventing cloud security and empowering businesses to thrive in the cloud. Trusted by security teams worldwide, Wiz is on a mission to help organizations secure cloud environments, with a proven track record of success. As a Technical Account Manager (TAM) for Strategic Accounts, you'll provide strategic and hands-on technical guidance to customers, streamline collaboration between teams, and contribute to customer success. The role requires 10+ years of experience in technical customer-facing roles, strong understanding of cloud services architectures, and excellent communication skills.

Technical Program Manager

Company: Federato

Location: USA

Posted Jan 05, 2025

Federato is a company dedicated to providing efficient and equitable insurance solutions. They leverage AI and deep reinforcement learning to help insurance companies optimize risk portfolios, enabling them to offer fair pricing in challenging areas. Their RiskOps solution enhances underwriting decisions by utilizing underutilized data and providing real-time risk insights. Federato is seeking a software engineer with a BS in Computer Science, 6+ years of experience in software engineering or technical product management, and expertise in SaaS implementation. The ideal candidate should have strong project management skills, experience in process improvement, and coding competence in JavaScript and SQL. Federato values culture fit, innovation, and diversity, and encourages applicants who are eager to learn and adapt.

Senior Engineer

Company: Greenpages

Location: USA

Posted Jan 05, 2025

Blue Mantis is looking for a Senior Engineer and Technical Account Manager with deep expertise in Citrix technologies, including Citrix Cloud, Citrix DaaS, XenApp, and XenDesktop. The ideal candidate will manage Citrix solutions, VMware infrastructures, and Cisco UCS environments, while also troubleshooting networking configurations and serving as a Tier 3 escalation point for technical issues. The role involves acting as the primary technical liaison for key customers, managing offshore teams, and collaborating with the offshore NOC. Relevant certifications and experience with hybrid and multicloud deployment models are preferred.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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