Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Technical Project Manager

Company: WarrCloud

Location: USA

Posted Jan 02, 2025

WarrCloud is a well-funded, high-growth startup that has developed a cutting-edge, machine learning-enabled SaaS platform for automating warranty claims processing in the automotive industry. They are seeking a Technical Project Manager with a strong technical background and experience in automotive fixed ops software environments. The role involves driving projects to completion using agile techniques, leading new features and integrations, and working closely with cross-functional teams. The company offers a 100% remote opportunity, competitive salary, health care, 401k, and other benefits. They value a passion for building extraordinary applications, excellent project management skills, and a deep understanding of integration with DMS platforms.

Principal DevOps Engineer I

Company: Perforce

Location: USA

Posted Dec 31, 2024

Perforce is seeking a Principal DevOps Engineer IUS to design and build the next-generation cloud platform for their SaaS product portfolio. The role involves ensuring the security, reliability, and high availability of production and CICD environments and applications. Responsibilities include building platforms and frameworks for consistent management of applications and infrastructure, mentoring engineers, implementing application security best practices, fostering a DevOps culture, leading CICD pipeline development, and establishing technical design principles. Requirements include a BS/MS in Computer Science, Engineering, or a related field, 10+ years of experience in SaaS software cloud operations and development, deep understanding of AWS, Azure, or GCP services, expertise in CICD pipelines, programming languages, Kubernetes, Docker, and cloud-based scalable web application architectures. Perforce offers a rewarding career with opportunities for growth and a diverse, inclusive work environment.

Sr Site Reliability Engineer, Platform Engineering

Company: Kentik

Location: USA

Posted Dec 31, 2024

Kentik is a network observability company offering a must-have platform for network professionals. Their Platform Engineering group is responsible for storing, enriching, and querying traffic metadata and metrics from the world's largest networks. They are seeking a senior engineer to co-own, design, and implement state-of-the-art reliability engineering for their data-intensive platform. The ideal candidate will have 5+ years of experience in Systems Administration, Datacenter IT, or SRE-related projects, with a strong understanding of major internet protocols, networking administration, and experience with microservices, containers, and orchestration. Kentik offers a competitive salary and stellar benefits, including 100% premiums paid for health, vision, and dental coverage, an annual Health Reimbursement Account, paid family and medical leave, open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays.

Inside Sales Specialist - Enterprise Technology Solutions

Company: Neweratech

Location: USA

Posted Dec 31, 2024

New Era Technology is a global company with over 4500 professionals, committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. The company offers end-to-end technology solutions at scale, prioritizing a team-oriented culture and continuous training. The Inside Sales Representative (ISR) role supports New Era's Global Digital Transformation efforts by driving lead generation pipeline development and campaigns in collaboration with strategic partners Microsoft and SAP. The ISR is responsible for prospecting, qualifying, and nurturing leads to create opportunities for the Business Development team. The role requires a hunter mindset, spending the majority of time on phone, email, and social media networks to develop meaningful business relationships and uncover opportunities. The ISR will also collaborate with Microsoft and SAP to drive joint campaigns leveraging partner ecosystems to generate mutual growth opportunities.

Sr. SE I, Backend - Build

Company: Smartsheet

Location: USA

Posted Dec 31, 2024

Smartsheet, a tech company, is seeking a Senior Software Engineer to join their Build Pillar Engineering team. The role involves building scalable backend services, solving distributed systems problems, and working with modern cloud infrastructure. The company offers competitive benefits, including an HSA with 100% employer-paid premiums, RSUs, a 401k match, and flexible time off. Smartsheet is committed to fostering an inclusive environment and is an Equal Opportunity Employer.

FP&A Associate

Company: Phil

Location: USA

Posted Jan 01, 2025

Phil is a San Francisco-based healthtech startup founded in 2015, aiming to revolutionize the prescription management and delivery process by connecting patients, prescribers, pharmacies, and manufacturers. The company's platform streamlines prescription access, improving patient adherence to treatment plans. Phil is seeking a talented FP&A Associate with a background in investment banking, private equity, or corporate finance to join their finance team and tackle pressing financial challenges. The role involves financial modeling, establishing key financial metrics, management reporting, partnership work, and process design and improvement.

Sr. Staff, Site Reliability Engineering - Observability

Company: Sentinellabs

Location: USA

Posted Jan 01, 2025

SentinelOne is seeking a Senior Staff Engineer for their Site Reliability Engineering (SRE) Team. The role involves architecting and leading the implementation of advanced observability, automated triage, and self-healing capabilities within their microservices-based SaaS environment. The ideal candidate should have extensive SRE experience, deep knowledge of incident management, and expertise in cloud platforms and container orchestration. They will design end-to-end alert correlation, auto-triage, and auto-remediation frameworks, define and implement SLOs, and mentor engineers. SentinelOne offers competitive benefits and a culture of reliability engineering excellence.

People Operations Coordinator

Company: Fliff

Location: USA

Posted Jan 01, 2025

Fliff is a social sports gaming platform that offers free-to-play games for sports fans, with features like leaderboards, badges, and loyalty rewards. They are hiring a People Operations Coordinator to enhance their people processes, focusing on employee onboarding, administrative tasks, and engagement. The ideal candidate should have 2+ years of People Operations experience, be detail-oriented, and have excellent communication skills. The company offers a competitive compensation package, flexible work hours, health benefits, and a remote work environment. They value diversity, inclusivity, and creativity, and aim to provide a stimulating and rewarding work environment.

Data Engineer

Company: Datavant

Location: USA

Posted Jan 01, 2025

Datavant is a healthcare data platform company with a vast network of organizations, hospitals, and clinics. They offer a remote-friendly, collaborative environment for high-potential individuals. The Senior Data Engineer role involves designing and architecting the Ciox RWD Platform, working with technologies like Kubernetes, Python, Spark, and more. The ideal candidate should have a degree in Computer Science or related field, 6+ years of software development experience, and a track record of implementing AWS/Azure services. Bonus points for NLP, Data Science, and healthcare experience.

Product Manager

Company: Rackner

Location: USA

Posted Jan 01, 2025

Rackner is seeking a Program Manager for the Cerberus team at Platform One, a DoDwide enterprise service capability. The role involves overseeing Agile Scrum DevSecOps tools, DoD cybersecurity, and Cloud programs. The PM will also lead product development for Platform One, advise internal product initiatives, and manage agile projects. Rackner offers employee development, training, fitness benefits, and competitive compensation packages.

Legal Project Manager

Company: Truebill

Location: USA

Posted Jan 01, 2025

Rocket Money is seeking a Legal Project Manager with 3+ years of experience in legal compliance or marketing. The role involves partnering with the Growth team, optimizing internal processes, managing legal team initiatives, and collaborating with attorneys. The ideal candidate should be product-minded, proactive, and have excellent documentation skills. Rocket Money offers competitive benefits including health, dental, vision plans, matching 401k, unlimited PTO, and more. The salary range is $70000 - $90000.

Lead Product Designer

Company: Replicant

Location: USA

Posted Jan 01, 2025

Replicant, a leader in Contact Center Automation, is revolutionizing customer service through AI-driven solutions. The company uses Large Language Models (LLMs) to enable natural conversations across various channels, resolving customer issues 24/7. Replicant is growing rapidly, tripling its team and quadrupling its revenue, serving Fortune 500 clients and running millions of AI calls monthly. The company values humancentered design principles and seeks a design professional with 5+ years of experience, strong UX/visual design skills, and proficiency in Figma. The ideal candidate will collaborate with crossfunctional teams, conduct user research, and contribute to the design system. Replicant offers a remote work environment, competitive compensation, and a supportive culture.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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