Health Insurance Jobs in Fayetteville-Springdale-Rogers, AR
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Ophthalmologist
Company: Department of Veterans Affairs
Location: Fayetteville, North Carolina Fayetteville, North Carolina
Posted May 01, 2024
Help Help How to Apply To begin click Apply Online to create a USAJOBS account or log in to your existing account Follow the prompts to select your USA JOBS resume andor other supporting documents and complete the occupational questionnaire Click Submit My Answers to submit your application package To apply for this position online complete steps 1 and 2 above by 1159 PM ET on 05062024 to receive consideration Please note this announcement may close prior to the closing date indicated if the position is filled through other means If you are unable to apply online before the closing date click here and include the CBTA1236791724TLK in the Notes field To verify your application is complete log into your USA JOBS account httpsmyusajobsgovAccountLogin select the Application Status link and then select the more information link for this position The Details page will display the status of your application the documentation received and processed and any correspondence the agency has sent related to this application Your uploaded documents may take several hours to clear the virus scan process To return to an incomplete application log into your USA JOBS account and click Update Application in the vacancy announcement You must reselect your resume andor other documents from your USA JOBS account or your application will be incomplete Agency contact information Alexandria Williams Alexandria Williams Phone 2023080955 Email ALEXANDRIAWILLIAMS2vagov Address Fayetteville NC VA Medical Center 2300 Ramsey Street Fayetteville NC 28301 US Learn more about this agency Next steps Once your online application is submitted you will receive a confirmation notification by email We will review applications to ensure qualification and eligibility requirements are met After the review is complete a referral certificates is issued and applicants will be notified of their status by email Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview All referred applicants receive a final notification once a selection decision has been made You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications Information regarding your application status can be found in the USAJobs Help Center NOTE Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel HCP It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons Wearing a face mask is required when an exemption to the influenza vaccination has been granted HCP in violation of this directive may face disciplinary action up to and including removal from federal service HCP are individuals who during the influenza season work in VHA locations or who come into contact with VA patients or other HCP as part of their duties VHA locations include but are not limited to VA hospitals and associated clinics community living centers CLCs communitybased outpatient clinics CBOCs domiciliary units Vet centers and VAleased medical facilities HCP include all VA licensed and unlicensed clinical and administrative remote and onsite paid and without compensation full and parttime employees intermittent employees fee basis employees VA contractors researchers volunteers and health professions trainees HPTs who are expected to perform any or all of their work at these facilities HPTs may be paid or unpaid and include residents interns fellows and students HCP also includes VHA personnel providing homebased care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities
Licensed Behavioral Health Specialist - $5k Sign-On Bonus!
Company: Cityblock
Location: Fayetteville-Springdale-Rogers, AR
Posted Apr 28, 2024
<div> <p><span>communityhealth healthcare<span><p> <div> <p><strong>About Us<strong><p> <p><span>Cityblock Health is the first techdriven provider for communities with complex needsbringing better care to where its needed most block by block Founded in 2017 on the premise that health is local and based in Brooklyn we are backed by Alphabets Sidewalk Labs along with some of the top healthcare investors in the country<span><p> <p><span>Our mission is to improve the health of underserved communities Importantly our solutions are designed specifically for Medicaid and lowerincome Medicare beneficiaries and we meet our members where they are bringing care into the home and neighborhoods through our communitybased care teams and Virtual Care offerings<span><p> <p><span>In close collaboration with communitybased organizations local providers and leading health plans we are reorganizing the health system to focus on what matters to our members Equipped with worldclass custom care delivery technology we deliver personalized primary care behavioral health and social services to deliver a radically better experience of care for every member and community we serve<span><p> <p><span>Over the next year well grow quickly to bring better care to many more members and their communities To do this we need people who like us believe that <span><em><span>everyone <span><em><span>should have good care for what matters to them in their community <span><p> <p><span>Our work is grounded in a belief in the power of a diverse community To close gaps in care and advance equity in the communities we serve we have to start with making our own team diverse and inclusive Our ways of working are characterized by creativity collaboration and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives We strive to ensure that every person on the Cityblock team and every Cityblock member feels supported and included as a part of our community<span><p> <p><strong>Our Values<strong><p> <ul><li><span>Aim for Understanding<span><li> <li><span>Be All In<span><li> <li><span>Bring Your Whole Self<span><li> <li><span>Lean Into Discomfort<span><li> <li><span>Put Members First<span><li> <ul><p><strong>About our Team <strong><p> <p><span>We employ a fieldbased homebased care model and are committed to meeting members where they arein their homes in their community and in our Hubs You will go above and beyond to connect with Cityblock members in a nonjudgmental respectful and empathic manner to meet their needs and to provide feedback to the system as a whole as we strive to do better every day <span><p> <p><strong>About the Role<strong><p> <p>Behavioral health services and care programming are available to all Cityblock members The Behavioral Health Specialist BHS is part of a dedicated behavioral health care team and will be available for care team referrals to triage member needs provide shortterm therapeutic interventions address the needs of members presenting with serious mental illness SMI or substance use disorder SUD manage behavioral health escalations and help facilitate transitions of care as needed<p> <p>Case Review and Care Planning<p> <ul><li>Participate in case conferences<li> <li>Partner with BH CHP and Psych APC to develop members care plans<li> <li>Support care team in developing members care plans when behavioral health interventions apply<li> <ul><p>FollowUp<p> <ul><li>Provide clinical education to members on preventative care topics including behavioral health and mental wellness<li> <li>Support members behavioral health needs virtually or inperson community home hub as needed eg shortterm interventions such as collaborative care management<li> <li>Encourage access to evidencedbased treatments including longacting injectable antipsychotics clozapine medication assisted treatments MAT and contingency management<li> <li>Facilitate behavioral health and SUD referrals with internal and external providers and develop strong relationships with community and external providers<li> <li>Make referrals to care team if medical or social resources are needed<li> <li>Collaborate with the Member Navigator andor RN Care Manager to determine need for member escalation or placement in a different program eg lower or higher intensity program<li> <li>Address and respond to member needs and delegate tasks in timely fashion<li> <li>Actively outreach and maintain engagement eg provide behavioral health education with highacuity members<li> <li>Support members in achieving their behavioral health care plan goals<li> <li>Assist with behavioral health transitions of care <li> <ul><p>Operations and Reporting<p> <ul><li>Utilize our care facilitation electronic health record and scheduling platforms as needed to collect data document member interactions organize information track tasks and communicate with your team members and community resources<li> <li>Accessible to manage behavioral health crises and to be part of an oncall pool during business hours<li> <ul><p><strong>Requirements for the Role<strong><p> <ul><li>Masters Degree in Social Work or Mental Health Counseling<li> <li>2years post Masters Degree<li> <li>Active LCSW in the States practicing please discuss with BH Manager whether a nonindependently licensed clinician is permissible<li> <li>Comfortable using technology to support members without inperson contact telephone and text etiquette virtual visit platforms etc<li> <li>Understanding of how to use scheduling platforms to ensure accurate appointment scheduling and management<li> <li>Understanding of how to use electronic health record systems andor care facilitation platforms to ensure accurate documentation<li> <li>Proficient in collecting member clinical and demographic data and documenting appropriately in a timely manner<li> <li>Versed in Motivational Interviewing Cognitive Behavioral Therapy and Trauma informed Care principles<li> <li>Versed in and able to apply Behavioral Activation Therapy andor problem solving treatment in practice<li> <li>Comfortable providing shortterm therapy<li> <li>Strong problem solving skills can make difficult decisions and knows when to collaborate with other team members<li> <li>Able to provide creative solutions to challenges within the healthcare system that are impeding optimization of members care and health<li> <li>Growth and learning mentality ability to think outside the box go outside the bounds of traditional responsibilities<li> <li>Adaptable to change and prepared for frequent fastpaced changes and shifting priorities<li> <ul><p><strong>What Wed Like From You<strong><p> <ul><li><span>A resume andor LinkedIn profile<span><li> <ul><p><br ><p><p><span>Cityblock values diversity as a core tenet of the work we do and the populations we serve We are an equal opportunity employer indiscriminate of race religion ethnicity national origin citizenship gender gender identity sexual orientation age veteran status disability genetic information or any other protected characteristic<span><p> <p><span><span><p> <p><em><span>We do not accept unsolicited resumes from outside recruitersplacement agencies Cityblock will not pay fees associated with resumes presented through unsolicited means<span><em> <p> <div> <p><strong>Medical Clearance for MemberFacing Roles<strong><p> <p><span>You must complete Cityblocks medical clearance requirements which include but may not be limited to evidence of immunity to MMR Hepatitis B Varicella and a TB screen or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases<span><p> <p><br ><p><p><strong>Covid 19 Update Please Read<strong><p> <p><span>Cityblock requires those hired into this position to provide proof that they have received the COVID19 vaccine Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement based on a valid religious or medical reason on forms to be provided by Cityblock Such requests will be subject to review and approval by the Company and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption Note that approvals for reasonable accommodations are reviewed and approved on a casebycase basis and availability of a reasonable accommodation is not guaranteed This vaccination requirement is based in part on recently established government requirements The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID19 and our shared responsibility for the health and safety of members colleagues and community<span><p> <p> <p> <p><span>The COVID19 pandemic has severely impacted the health and lives of people around the world including the vulnerable populations Cityblock serves As a healthcare provider Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve Given that the COVID19 vaccines are one of the most powerful tools to fight this disease and save lives Cityblock is implementing a COVID19 booster mandate for Washington DC employees under the guidance of localstate mandates<br ><span><p> <div>
Senior Social Worker - Suicide Prevention Coordinator
Company: Department of Veterans Affairs
Location: Fayetteville, Arkansas Fayetteville, Arkansas
Posted Apr 30, 2024
Help Help How to Apply All applicants are encouraged to apply online To apply for this position you must complete the full questionnaire and submit the documentation specified in the Required Documents section below The complete application package must be submitted by 1159 PM ET on 09302024 to receive consideration To preview the questionnaire click httpsapplyusastaffinggovViewQuestionnaire12395079 To begin click Apply Online to create a USAJOBS account or log in to your existing account Follow the prompts to select your USA JOBS resume andor other supporting documents and complete the occupational questionnaire Click Submit My Answers to submit your application package NOTE It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date To verify your application is complete log into your USA JOBS account httpsmyusajobsgovAccountLogin select the Application Status link and then select the more information link for this position The Details page will display the status of your application the documentation received and processed and any correspondence the agency has sent related to this application Your uploaded documents may take several hours to clear the virus scan process To return to an incomplete application log into your USA JOBS account and click Update Application in the vacancy announcement You must reselect your resume andor other documents from your USA JOBS account or your application will be incomplete Agency contact information April Bookout April Bookout Phone 3158007297 Email aprilbookoutvagov Address Fayetteville AR VA Medical Center 1100 North College Avenue Fayetteville AR 72703 US Learn more about this agency Next steps Once your online application is submitted you will receive a confirmation notification by email After we receive application packages including all required documents and the vacancy announcement closes we will review applications to ensure qualification and eligibility requirements are met After the review is complete a referral certificates is issued and applicants will be notified of their status by email Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview All referred applicants receive a final notification once a selection decision has been made You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications Information regarding your application status can be found in the USAJobs Help Center NOTE Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel HCP It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons Wearing a face mask is required when an exemption to the influenza vaccination has been granted HCP in violation of this directive may face disciplinary action up to and including removal from federal service HCP are individuals who during the influenza season work in VHA locations or who come into contact with VA patients or other HCP as part of their duties VHA locations include but are not limited to VA hospitals and associated clinics community living centers CLCs communitybased outpatient clinics CBOCs domiciliary units Vet centers and VAleased medical facilities HCP include all VA licensed and unlicensed clinical and administrative remote and onsite paid and without compensation full and parttime employees intermittent employees fee basis employees VA contractors researchers volunteers and health professions trainees HPTs who are expected to perform any or all of their work at these facilities HPTs may be paid or unpaid and include residents interns fellows and students HCP also includes VHA personnel providing homebased care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities
Laundry Machine Operator
Company: Department of Veterans Affairs
Location: Fayetteville, Arkansas Fayetteville, Arkansas
Posted May 01, 2024
Help Help How to Apply All applicants are encouraged to apply online To apply for this position you must complete the questionnaire and submit the documentation specified in the Required Documents section below The complete application package must be submitted by 1159 PM ET on 05062024 to receive consideration To preview the questionnaire click httpsapplyusastaffinggovViewQuestionnaire12396513 To begin click Apply Online to create a USA JOBS account or log in to your existing account Follow the prompts to select your USA JOBS resume andor other supporting documents and complete the occupational questionnaire Click Submit My Answers to submit your application package NOTE It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date To verify your application is complete log into your USAJobs account httpsmyusajobsgovAccountLogin select the Application Status link and then select the more information link for this position The Application page will display the status of your application the documentation received and processed and any correspondence the agency has sent related to this application Your uploaded documents may take several hours to clear the virus scan process To return to an incomplete application log into your USA JOBS account and click Update Application in the vacancy announcement You must reselect your resume andor other documents from your USA JOBS account or your application will be incomplete Agency contact information VHA National Recruitment Center VHA National Recruitment Center Phone 8444565208 Email VHANationalRecruitmentCentervagov Address Fayetteville AR VA Medical Center 1100 North College Avenue Fayetteville AR 72703 US Learn more about this agency Next steps Once your online application is submitted you will receive a confirmation notification by email After the vacancy announcement closes we will review applications per Category Rating procedures to ensure qualification and eligibility requirements are met After the review is complete a referral certificates is issued and applicants will be notified of their status by email Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview All referred applicants receive a final notification once a selection decision has been made You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications Information regarding your application status can be found in the USAJobs Help Center NOTE Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel HCP It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons Wearing a face mask is required when an exemption to the influenza vaccination has been granted HCP in violation of this directive may face disciplinary action up to and including removal from federal service HCP are individuals who during the influenza season work in VHA locations or who come into contact with VA patients or other HCP as part of their duties VHA locations include but are not limited to VA hospitals and associated clinics community living centers CLCs communitybased outpatient clinics CBOCs domiciliary units Vet centers and VAleased medical facilities HCP include all VA licensed and unlicensed clinical and administrative remote and onsite paid and without compensation full and parttime employees intermittent employees fee basis employees VA contractors researchers volunteers and health professions trainees HPTs who are expected to perform any or all of their work at these facilities HPTs may be paid or unpaid and include residents interns fellows and students HCP also includes VHA personnel providing homebased care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities
Senior Financial Analyst I
Company: Mercy
Location: Fayetteville-Springdale-Rogers, AR
Posted Apr 29, 2024
<p><strong>Were a Little Different<strong> <p> <p><strong>This is an Arkansas based position<strong> <p> <p>Our mission is clear We bring to life a healing ministry through our compassionate care and exceptional service <p> <p>At Mercy we believe in careers that match the unique gifts of unique individuals careers that not only make the most of your skills and talents but also your heart Join us and discover why Modern Healthcare Magazine named us in its Top 100 Places to Work <p> <p><strong>Overview<strong> <p> <p>This position reports to the Manager of Finance and is responsible for preparing analyzing and presenting financial information to support operational and strategic decision making This position provides financial support to the organization including assistance with monthly close process participation in annual budget process completion of annual audit schedules and various financial analyses <p> <p><strong>Qualifications<strong> <p> <ul><li><strong>Education<strong> BS Degree in Finance or Accounting or similar or equivalent experience<li> <li><strong> Experience<strong> A minimum of 35 years <li> <li><strong>Other Skills <strong> <ul><li>Demonstrated knowledge with financial applications and processes <li> <li>Demonstrated ability to interact with leadership teams <li> <li>Demonstrated knowledge of financial systems<li> <li>Knowledgeable of underlying process flows <li> <li>Demonstrates developed analytical skills including identification of issuesopportunities and potential resolution <li> <li>Works independently <li> <li>Demonstrates appropriate prioritization efficiency and problem solving <li> <li>Strong Microsoft Office skills and position specific applications<li> <ul><li> <ul><ul><li><strong>Preferred Education<strong> Masters Degree <li> <li><strong>Preferred Licensure<strong> CPA Preferred<li> <ul><p><strong>We Offer Great Benefits<strong> <p> <p>Dayone comprehensive health vision and dental coverage PTO tuition reimbursement and employermatched retirement funds are just a few of the great benefits offered to eligible coworkers including those working 32 hours or more per pay period <p> <p><strong>Were bringing to life a healing ministry through compassionate care<strong> <p> <p>At Mercy our supportive community will be behind you every step of your day especially the tough ones You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures Were expanding to help our communities grow Join us and be a part of it all <p> <p><strong>What Makes You a Good Match for Mercy <strong> <p> <p>Compassion and professionalism go handinhand with us Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision Were also collaborative and unafraid to do a little extra to deliver excellent care thats just part of our commitment If that sounds like a good fit for you we encourage you to apply <p> <p>Financial Analyst Experienced Analyst CPA Budget Audit<p>
Associate Chief of Staff (ACOS) for Primary Care Service Line
Company: Department of Veterans Affairs
Location: Fayetteville, North Carolina Fayetteville, North Carolina
Posted Apr 28, 2024
The text provides instructions on how to apply for a job at the Fayetteville NC VA Medical Center. It explains the process of creating a USAJOBS account, completing the occupational questionnaire, and submitting the application package. The text also informs applicants about the next steps after submission, including receiving a confirmation notification, undergoing a review, and potentially being contacted for an interview. It emphasizes the importance of participating in the seasonal influenza program as a condition of employment.
Health Technician (Audiology)
Company: Department of Veterans Affairs
Location: Fayetteville, North Carolina Fayetteville, North Carolina
Posted Apr 29, 2024
The text provides instructions on how to apply for a job at the Fayetteville NC VA Medical Center. Applicants are encouraged to apply online, complete the questionnaire, and submit the required documents by the specified deadline. The application status can be checked through the USAJOBS account. The text also mentions that participation in the seasonal influenza program is a condition of employment for all Department of Veterans Affairs Health Care Personnel.
Psychiatrist
Company: Department of Veterans Affairs
Location: Fayetteville, North Carolina Fayetteville, North Carolina
Posted Apr 28, 2024
The text provides instructions on how to apply for a job at the Fayetteville NC VA Medical Center. It explains the process of creating a USAJOBS account, completing the occupational questionnaire, and submitting the application package. The text also informs applicants about the next steps after submission, including receiving a confirmation notification, undergoing a review, and potentially being contacted for an interview. It emphasizes the importance of participating in the seasonal influenza program as a condition of employment.
Nephrologist
Company: Department of Veterans Affairs
Location: Fayetteville, North Carolina Fayetteville, North Carolina
Posted Apr 28, 2024
The text provides instructions on how to apply for a job at the Fayetteville NC VA Medical Center. It explains the process of creating a USAJOBS account, completing the occupational questionnaire, and submitting the application package. The text also informs applicants about the next steps after submission, including receiving a confirmation notification, undergoing a review, and potentially being contacted for an interview. It emphasizes the importance of participating in the seasonal influenza program as a condition of employment.
Senior Licensed Professional Mental Health Counselor - Suicide Prevention Coordinator
Company: Department of Veterans Affairs
Location: Fayetteville, Arkansas Fayetteville, Arkansas
Posted Apr 30, 2024
Help Help How to Apply All applicants are encouraged to apply online To apply for this position you must complete the full questionnaire and submit the documentation specified in the Required Documents section below The complete application package must be submitted by 1159 PM ET on 09302024 to receive consideration To preview the questionnaire click httpsapplyusastaffinggovViewQuestionnaire12395077 To begin click Apply Online to create a USAJOBS account or log in to your existing account Follow the prompts to select your USA JOBS resume andor other supporting documents and complete the occupational questionnaire Click Submit My Answers to submit your application package NOTE It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date To verify your application is complete log into your USA JOBS account httpsmyusajobsgovAccountLogin select the Application Status link and then select the more information link for this position The Details page will display the status of your application the documentation received and processed and any correspondence the agency has sent related to this application Your uploaded documents may take several hours to clear the virus scan process To return to an incomplete application log into your USA JOBS account and click Update Application in the vacancy announcement You must reselect your resume andor other documents from your USA JOBS account or your application will be incomplete Agency contact information April Bookout April Bookout Phone 3158007297 Email aprilbookoutvagov Address Fayetteville AR VA Medical Center 1100 North College Avenue Fayetteville AR 72703 US Learn more about this agency Next steps Once your online application is submitted you will receive a confirmation notification by email After we receive application packages including all required documents and the vacancy announcement closes we will review applications to ensure qualification and eligibility requirements are met After the review is complete a referral certificates is issued and applicants will be notified of their status by email Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview All referred applicants receive a final notification once a selection decision has been made You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications Information regarding your application status can be found in the USAJobs Help Center NOTE Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel HCP It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons Wearing a face mask is required when an exemption to the influenza vaccination has been granted HCP in violation of this directive may face disciplinary action up to and including removal from federal service HCP are individuals who during the influenza season work in VHA locations or who come into contact with VA patients or other HCP as part of their duties VHA locations include but are not limited to VA hospitals and associated clinics community living centers CLCs communitybased outpatient clinics CBOCs domiciliary units Vet centers and VAleased medical facilities HCP include all VA licensed and unlicensed clinical and administrative remote and onsite paid and without compensation full and parttime employees intermittent employees fee basis employees VA contractors researchers volunteers and health professions trainees HPTs who are expected to perform any or all of their work at these facilities HPTs may be paid or unpaid and include residents interns fellows and students HCP also includes VHA personnel providing homebased care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities
Ophthalmologist
Company: Department of Veterans Affairs
Location: Fayetteville, North Carolina Fayetteville, North Carolina
Posted Apr 28, 2024
The text provides instructions on how to apply for a job at the Fayetteville NC VA Medical Center. It explains the process of creating a USAJOBS account, completing the occupational questionnaire, and submitting the application package. The text also informs applicants about the next steps after submission, including receiving a confirmation notification, undergoing a review, and potentially being contacted for an interview. It emphasizes the importance of participating in the seasonal influenza program as a condition of employment.
Physician Assisant - Primary Care
Company: Department of Veterans Affairs
Location: Fayetteville, North Carolina Fayetteville, North Carolina
Posted Apr 28, 2024
The text provides instructions on how to apply for a job at the Fayetteville NC VA Medical Center. Applicants are encouraged to apply online, complete the questionnaire, and submit the required documents by the specified deadline. The application status can be checked through the USAJOBS account. The text also mentions that participation in the seasonal influenza program is a condition of employment for all Department of Veterans Affairs Health Care Personnel.