Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

PHP Laravel Developer Needed ROCKSTARS ONLY

Company: Agent Legend

Location: Remote

Posted Dec 15, 2025

This job posting seeks a skilled PHP/Laravel developer for a fast-growing SaaS company building AI-driven communication tools. The role involves backend development, API integrations, and working remotely with a collaborative team. Candidates must include a joke and specific tag to demonstrate they read the entire posting.

Senior Manager - Technical Solutions / Quantum Computing

Company: Quantinuum

Location: USA

Posted Dec 15, 2025

Quantinuum seeks a Senior Manager Technical Solutions to drive quantum computing initiatives. The role offers a competitive salary, benefits, and opportunities to shape the future of quantum technology.

Intermediate Site Reliability Engineer - Database Operations

Company: GitLab

Location: EMEA

Posted Dec 15, 2025

This job description outlines a Site Reliability Engineer role focused on managing PostgreSQL infrastructure, automation, and scalability for GitLab's platform. The position emphasizes collaboration, system reliability, and impactful contributions to a large-scale open-source SaaS environment.

Staff - Software Engineer (L4)

Company: Twilio

Location: USA

Posted Dec 15, 2025

Twilio seeks a Staff Software Engineer for their Data Substrate team, focusing on scalable data solutions and mentoring. Requirements include expertise in distributed systems and big data technologies. The role is remote, with competitive compensation and benefits.

Senior Software Developer - Marketing

Company: Jane App

Location: Canada

Posted Dec 15, 2025

This job posting highlights Jane's mission to simplify healthcare through technology, offering remote work flexibility, growth opportunities, and a collaborative culture. The role emphasizes impact on healthcare professionals' lives, with competitive compensation and a focus on innovation and inclusivity.

Senior DevOps Engineer

Company: Inkitt

Location: Remote Mexico City

Posted Dec 15, 2025

Inkitt is a rapidly growing tech-driven publishing company leveraging AI and cloud infrastructure, offering roles in cloud infrastructure and data management with a focus on innovation and scalability.

Staff Engineer - Ads Privacy

Company: Reddit

Location: USA

Posted Dec 15, 2025

The text describes a Staff Engineer role at Reddit's Ads Privacy team, emphasizing opportunities to build technical infrastructure for privacy compliance and scalable data solutions. It highlights collaboration across teams, mentorship, and benefits like healthcare, equity, and flexible work arrangements.

Application Developer-ReactJS

Company: IBM

Location: Mumbai, IN

Posted Dec 16, 2025

This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on delivering technical expertise to public and private sector clients. Responsibilities include teamwork, training, and communication skills, with requirements for a bachelor's degree and technical proficiency in React.js. Preferred qualifications include a master's degree and experience with code coverage and reusable components.

Senior Data Engineer

Company: Zencore

Location: Latin America

Posted Dec 15, 2025

Zencore is a fast-growing company seeking experienced data engineers to help customers transition to Google Cloud. They emphasize collaboration, innovation, and offer competitive benefits in a remote environment.

Senior Software Engineer Platform

Company: Omada Health

Location: USA

Posted Dec 15, 2025

Omada Health seeks an experienced engineer to contribute to their mission of inspiring lifelong health. The role involves designing scalable infrastructure and collaborating across teams. The position offers impactful work in digital health programs with opportunities for growth and innovation.

Site Reliability Engineer

Company: Podium

Location: Remote

Posted Dec 15, 2025

The job posting outlines a Site Reliability Engineer role with responsibilities in system reliability, collaboration, and oncall duties. It lists required experience in technologies like Kubernetes and AWS, along with benefits like healthcare and vacation time.

Strategic Account Executive

Company: Synthesia

Location: USA

Posted Dec 15, 2025

Synthesia, an AI video platform, simplifies content creation and has achieved unicorn status. They seek experienced Strategic Account Executives to drive growth and expand their client base.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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