Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Entry Level Technical Content Professional 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM seeks Technical Content Professionals to create and curate technical documentation, collaborate with cross-functional teams, and leverage AI for innovative solutions in a growth-oriented environment.

Data Engineer-Data Warehouse

Company: IBM

Location: Bhubaneswar, IN

Posted Dec 09, 2025

This job description outlines a Software Developer role at IBM Consulting, emphasizing work in innovation centers with technical expertise, collaboration with diverse teams, and responsibilities involving data analysis, predictive modeling, and Agile methodologies. It highlights required skills in database management and preferred qualifications like teamwork and communication abilities.

HPC Infrastructure Specialist Linux

Company: IBM

Location: TIMISOARA, RO

Posted Dec 09, 2025

The text describes a job opening for an Infrastructure Specialist requiring Ansible and Linux skills, highlighting responsibilities like automation development, collaboration, and continuous improvement. It outlines qualifications, preferred education, and experience in infrastructure development.

Intern 2026: Quantum Computing Applications Research

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a job role at IBM Research focused on quantum computing, requiring expertise in quantum algorithms, classical benchmarking, and compiler optimizations. It outlines educational qualifications, technical skills in programming languages like Python and Rust, and experience with quantum frameworks such as Qiskit. The role emphasizes innovation in quantum hardware and software development for real-world applications.

Security Consultant - Cloud Security Engineer

Company: IBM

Location: Mumbai, IN

Posted Dec 09, 2025

This job description highlights a Cloud Security Engineer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and career growth opportunities. The position requires expertise in Prisma Cloud, cloud security strategies, and compliance frameworks, with a focus on automation and security integration across multicloud environments.

EMEA Recruiter

Company: IBM

Location: BUDAPEST, HU

Posted Dec 09, 2025

IBM emphasizes innovation and collaboration in recruitment. Recruiters manage end-to-end hiring, collaborate with managers, and ensure talent aligns with organizational goals. The role requires experience in tech hiring and strong communication skills.

Oracle Cloud Core HR/Comp Lead

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a role in Oracle Cloud HCM consulting, requiring expertise in configuration, collaboration with clients, and technical leadership. It emphasizes problem-solving, process improvement, and teamwork in a fast-paced environment.

Payroll Practitioner (Japanese Speaker)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This text describes a senior consulting role at IBM focusing on innovation, technical expertise, and collaboration with clients. It highlights responsibilities involving process improvement, technical support, and leadership in solving complex business challenges. Requirements include Japanese language proficiency, ERP systems experience, and strong analytical skills.

Consultor(a) SAP EWM

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a SAP Consultant role at IBM Consulting, emphasizing technical expertise, client collaboration, and responsibilities in SAP EWM AMS support. It details required skills, educational background, and global teamwork expectations.

Application Architect - IBM Technology

Company: IBM

Location: Mumbai, IN

Posted Dec 09, 2025

This job description outlines a senior data architecture role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and career growth opportunities. The position requires expertise in modern data platforms, architectural leadership, and compliance with regulatory standards, while promoting a culture of continuous learning and impactful problem-solving.

Webmethod developer

Company: IBM

Location: Giza, EG

Posted Dec 09, 2025

This job description highlights a WebMethods developer role with opportunities to work on innovative integration solutions, collaborate with clients, and leverage IBM's industry-leading technologies. The position emphasizes career growth, technical expertise, and impactful projects that drive business value and global scalability.

Digital Sales Technical Specialist - Automation Platform for Italian Market

Company: IBM

Location: Valencia, ES

Posted Dec 09, 2025

This text promotes a Digital Sales Technical Specialist role at IBM, emphasizing career growth, collaboration, technical expertise, and impactful work. It highlights opportunities for professional development, client engagement, and contributing to business success through innovative solutions.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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