Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Executive Director Patient Advocacy

Company: Kyverna Therapeutics

Location: Remote

Posted Dec 23, 2025

Kyverna Therapeutics is a patient-centered clinical-stage biopharmaceutical company developing cell therapies for autoimmune diseases. They seek an Executive Director for Patient Advocacy to lead strategic relationships with patient organizations, drive awareness, and shape patient-centric policies. The role involves cross-functional collaboration, community engagement, and compliance with regulations, with a competitive salary range of $275K-$300K.

Manager - Account Management

Company: Sanity

Location: UK

Posted Dec 23, 2025

Sanity.io is seeking a Manager Account Management to lead a high-performing team, drive customer growth, and collaborate with cross-functional teams. The role involves strategic account planning, operational rigor, and fostering a culture of excellence. The company emphasizes innovation, customer obsession, and a diverse, inclusive culture with significant funding and growth opportunities.

Medical Affairs Writer Contract

Company: Kyverna Therapeutics

Location: Remote

Posted Dec 23, 2025

Kyverna Therapeutics seeks a Medical Affairs Writer to develop scientific publications and communications for cell therapy innovations. The role requires expertise in medical writing, collaboration with cross-functional teams, and compliance with publication standards. Applicants must mention 'BLESSING' and the tag RMTQyLjE4MC4zMS4xMjE=.

SEC Reporting Manager

Company: HighLevel

Location: United States

Posted Dec 23, 2025

HighLevel seeks an SEC Reporting Manager to handle public company filings, with expertise in GAAP and SEC regulations. The role involves process improvements and collaboration across teams. Apply with 'ENDORSING' and the tag.

Senior Director Global Support

Company: Elite Technology

Location: US - Remote

Posted Dec 23, 2025

The text promotes Elite's automation platform as a trusted solution for law firms, highlighting its cloud-native SaaS capabilities and benefits like improved financial operations. It also outlines a Senior Director role focused on cloud support and SaaS readiness, emphasizing strategic leadership and cross-functional collaboration.

Sr. CRM Analyst

Company: Welltech

Location: Spain,Cyprus,Poland

Posted Dec 23, 2025

Welltech promotes wellness globally with innovative products and a mission to empower users. They seek a Senior CRM Analyst to drive retention strategies, offering a culture of growth and impact.

Executive Director Patient Advocacy

Company: Kyverna Therapeutics

Location: Remote

Posted Dec 23, 2025

Kyverna Therapeutics is seeking an Executive Director for Patient Advocacy to lead initiatives in autoimmune disease treatment. The role involves building relationships with patient organizations, advancing clinical strategies, and promoting patient-centric policies. The position offers remote work with travel and a competitive salary range of $275K-$300K.

Senior Director Global Support

Company: Elite Technology

Location: US - Remote

Posted Dec 23, 2025

Elite's automation platform offers law firms cloud-native solutions for financial and operational management, with a job description highlighting strategic leadership for SaaS cloud capabilities. The role involves cross-functional collaboration, customer relationship building, and remote work across US time zones.

Vice President Commercial & Channel Sales

Company: DNSFilter

Location: Remote

Posted Dec 23, 2025

DNSFilter emphasizes customer protection and innovation, seeking a VP to drive growth through sales leadership and channel strategy, fostering a culture of accountability and performance.

Associate Medical Writer

Company: Precision AQ

Location: Remote, United States

Posted Dec 23, 2025

This job description outlines the responsibilities of an Associate Medical Writer, including supporting clinical services teams, developing medically accurate content, conducting literature reviews, and adhering to company guidelines. The role requires collaboration with stakeholders and compliance with regulatory standards.

Principal Software Development Engineer - Maps

Company: Mapbox

Location: USA

Posted Dec 23, 2025

Mapbox is a leading platform for location-aware businesses, offering innovative mapping solutions and partnerships. They seek a Principal Software Engineer to drive technical excellence and AI strategies while maintaining high standards for product quality and customer focus.

Junior Account Manager

Company: Unlimited Technology

Location: Remote

Posted Dec 23, 2025

Unlimited Technology emphasizes core values and innovation, offering rewarding careers with cutting-edge technology. They seek a Sales Account Manager to drive growth and customer satisfaction through strategic sales and account management.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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