Highly Satisfied Customer Experience Jobs

1,759,549 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Chief Customer Officer

Company: HubSync

Location: USA

Posted Dec 06, 2025

HubSync is seeking a Chief Customer Officer (CCO) to lead customer-centric initiatives, enhance customer experience, increase retention, and drive revenue growth through exceptional service, engagement, and loyalty. The CCO will develop and execute comprehensive customer experience strategies, lead customer-facing teams, build relationships with key clients and partners, analyze customer feedback and data, collaborate with cross-functional teams, advocate for the customer internally, monitor industry trends, and drive initiatives to increase customer retention, lifetime value, and advocacy.

Head of High-Volume Hiring, Customer Success

Company: First Advantage

Location: USA

Posted Dec 06, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce. The Head of High-Volume Hiring Customer Success role involves strategic leadership, revenue growth, operational excellence, cross-functional collaboration, thought leadership, and team development.

Billing Coordinator I (Healthcare Billing Specialist)

Company: labcorp

Location: USA

Posted Dec 06, 2025

Labcorp is seeking an entry-level Billing Coordinator I to join their team. The role involves billing data entry, verifying insurance information, and communicating with clients and patients to resolve billing defects. Labcorp offers generous paid time off, medical vision and dental insurance options, flexible spending accounts, 401k and employee stock purchase plans, no-charge lab testing, and a fitness reimbursement program.

AI Solutions Director

Company: Nearform

Location: UK

Posted Dec 06, 2025

Nearform is seeking an AI Solutions Director to lead the development of AI-enabled solutions for enterprise clients. The role involves strategic partnering, client insight, presales leadership, solution design, delivery alignment, storytelling, and practice growth. The ideal candidate should have 12+ years of experience in software engineering and technical leadership, hands-on experience with AI technologies, and strong communication skills.

Design Engineering Manager - Experience Design Prototyping

Company: Netflix

Location: USA

Posted Dec 06, 2025

Netflix is seeking an Engineering Manager to lead the Experience Design Prototyping team. The role involves leading a team of Design Engineers to create high-fidelity prototypes, drive product innovation, and shape the future of user experience at Netflix. The ideal candidate should have 10+ years of experience in design engineering, frontend development, or creative technology, with at least 3 years of leadership experience. They should have deep expertise in prototyping and interaction design using JavaScript, TypeScript, React, and Node.js, and a track record of delivering prototypes that influenced strategic decisions or shipped product experiences.

Senior Full Stack Developer

Company: Abbott

Location: Remote

Posted Dec 05, 2025

Abbott is a global healthcare leader that helps people live more fully at all stages of life. They have a portfolio of life-changing technologies in diagnostics, medical devices, nutritionals, and branded generic medicines. Abbott is focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. They offer career development, excellent retirement savings plans, tuition reimbursement, and a company recognized as a great place to work in dozens of countries.

Customer Success Project Manager

Company: ImageTrend

Location: USA

Posted Dec 06, 2025

ImageTrend Inc seeks a Customer Success Project Manager to lead client projects, ensuring timely delivery and stakeholder communication. The role involves project planning, risk mitigation, and collaboration with teams. The position offers a competitive salary and remote work flexibility.

Senior Frontend Developer

Company: Platform9 Systems

Location: Remote

Posted Dec 05, 2025

Platform9 is a leader in simplifying enterprise private clouds with its flagship product Private Cloud Director. The company is seeking a talented Frontend Developer with 5+ years of experience to join their team and help build scalable and responsive applications using React and TypeScript.

Accounts Receivable Specialist

Company: labcorp

Location: USA

Posted Dec 06, 2025

Labcorp is seeking an Accounts Receivable Specialist to join their team in the Revenue Cycle Management Division. The role involves processing secondary claims, researching websites for backup, identifying issues and trends, ensuring aged AR is handled according to SOP, communicating with leadership and partner teams, and remaining flexible to changing priorities. Labcorp offers generous paid time off, medical vision and dental insurance options, flexible spending accounts, 401k and employee stock purchase plans, no charge lab testing, fitness reimbursement program, and many more incentives.

Account Executive - Commercial

Company: Fortive

Location: Remote

Posted Dec 06, 2025

The text describes a sales role responsible for achieving sales goals and objectives across a defined geographic territory. The role requires 4+ years of SaaS sales experience, proven track record in meeting and exceeding annual sales goals, and the ability to develop deep knowledge of commercial facilities challenges. Collaboration with various teams and stakeholders is essential, along with the ability to navigate corporate structures and build satisfied customer base.

Email Marketer (Braze Experience) + $300 Sign-On Bonus!

Company: GrowthAssistant

Location: Philippines

Posted Dec 06, 2025

GrowthAssistant is seeking a skilled Email Marketer with Braze expertise to build and manage email campaigns for a major US-based on-demand delivery and technology client. The role involves campaign building, QA testing, project management, and collaboration with cross-functional teams. The company offers a fully remote work setup, competitive salary, performance bonuses, and opportunities for growth and learning.

Software Engineer L4 - Ads CRM

Company: Netflix

Location: USA

Posted Dec 06, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier to attract new members and advertisers. The Ads Platform Engineering team builds advertising systems and integrations to deliver ads while ensuring a great viewing experience for members and brand safety for advertisers. They are seeking to build a super intelligent ad sales team using AIML and genAI techniques to accelerate revenue growth.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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