Highly Satisfied Customer Experience Jobs

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Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Sr. Product Manager - Platform

Company: iRhythm

Location: USA

Posted Dec 18, 2025

iRhythm seeks a Senior Product Manager to lead their data platform, offering opportunities for growth and innovation in a mission-driven healthcare tech environment. The role emphasizes strategic leadership, cross-functional collaboration, and impactful contributions to cardiac health solutions. Qualifications include experience in data architecture, agile teams, and product management, with a focus on measurable outcomes and technical expertise.

Market Development Representative - Dental Software

Company: Henry Schein One

Location: USA

Posted Dec 18, 2025

This job posting describes a Market Development Representative role with responsibilities including generating sales opportunities, using CRM tools, and meeting call targets. It highlights competitive compensation, benefits, and company reputation, while noting location restrictions for hiring.

Registered Dietitian

Company: Form Health

Location: USA

Posted Dec 18, 2025

Form Health is a telehealth obesity care clinic offering remote dietitian roles with competitive salaries and benefits. The company focuses on innovative, patient-centered solutions for weight management while prioritizing diversity and inclusion in its mission.

Sales Operations Program Manager

Company: D-Wave Quantum

Location: USA

Posted Dec 18, 2025

This job description outlines a Sales Operations Program Manager role focused on optimizing sales processes, ensuring data accuracy, and supporting QTC workflows. The position requires collaboration with cross-functional teams, strong analytical skills, and a passion for continuous improvement. The company emphasizes innovation, customer-centricity, and a culture of accountability.

Senior Software Engineer – Backend (Python / Typescript / Big Data / AWS / Kubernetes)

Company: Varicent

Location: Mexico

Posted Dec 18, 2025

This job posting seeks a Senior Software Engineer with expertise in large-scale data systems and cloud-native architectures. The role offers opportunities to design scalable solutions, work with advanced technologies like Spark and AWS, and contribute to high-impact projects. Benefits include remote work flexibility, competitive compensation, and a global collaborative culture.

Senior Paid Social Manager - TTP

Company: Movement Strategy

Location: USA

Posted Dec 18, 2025

This job posting highlights a remote Senior Paid Media Manager role with temp-to-perm flexibility, emphasizing strategic leadership, cross-functional collaboration, and competitive compensation. The company promotes a collaborative culture, professional growth opportunities, and inclusive work environment with benefits like remote work flexibility, health coverage, and career development support.

B2B Lifecycle Marketing Manager

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

Green Dot seeks a B2B Lifecycle Marketing Manager to drive engagement through automation, with a focus on remote work and compliance. The role offers competitive pay and collaboration across teams.

Director of Sales Insights & Analytics (Open)

Company: Guidehouse

Location: USA

Posted Dec 18, 2025

This job posting outlines a Director role with responsibilities in sales data analysis, requiring experience in sales concepts and data tools. It highlights competitive compensation, benefits, and a supportive work environment.

VP, Creative Director- Art (pharma agency exp needed)

Company: EVERSANA

Location: USA

Posted Dec 18, 2025

EVERSANA INTOUCH® is a global marketing agency focused on improving healthcare through innovation, diversity, and inclusive practices. They seek a VP Creative Director to lead strategic creative initiatives, emphasizing collaboration, accessibility, and cultural values.

Lead Data Scientist - Experience Value (Growth)

Company: Canva

Location: New Zealand

Posted Dec 18, 2025

The text promotes a positive work environment with benefits like equity packages, flexible leave, and a supportive culture. It highlights opportunities for growth, innovation, and a collaborative team atmosphere.

Art Supervisor (pharma/healthcare exp ideal)

Company: EVERSANA

Location: USA

Posted Dec 18, 2025

EVERSANA INTOUCH® is a global marketing agency focused on life sciences, emphasizing patient care, diversity, and innovation. They seek an Art Supervisor with creative and regulatory expertise, offering competitive salaries and inclusive opportunities.

Software Engineer–DevSecOps (DevSecOps)

Company: Boeing

Location: USA

Posted Dec 18, 2025

This job posting seeks a Software Product Manager Virtual for Boeing's Software Factory PMO team with responsibilities including tool development, risk management, and stakeholder engagement. The role offers competitive pay, benefits, and remote work flexibility, but requires specific technical skills and a US security clearance.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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