Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Practice Engineer

Company: GitLab

Location: USA

Posted Dec 18, 2025

This role involves building platforms and tools for customer success, collaborating with stakeholders, and developing integrations. It requires expertise in programming, DevOps, and cloud technologies.

Customer Support Engineer

Company: Snowplow Analytics

Location: Remote

Posted Dec 18, 2025

Snowplow seeks a Customer Support Engineer in Colombia, offering remote work, AI tech engagement, and a competitive package. The role involves technical support, problem-solving, and working with global teams. Benefits include flexible hours, home office equipment, and career growth opportunities in a mission-critical role.

Brand and Marketing Manager – Swedish Speaking

Company: Raketech Group Limited

Location: Malta

Posted Dec 18, 2025

This job description seeks a passionate Brand and Marketing Manager with Swedish language skills to drive growth and innovation in the iGaming industry. The role involves strategic brand development, cross-functional collaboration, and data-driven marketing initiatives to establish a consistent brand presence and achieve sustainable growth.

Enterprise Account Executive

Company: ElevenLabs

Location: Remote

Posted Dec 18, 2025

ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek an Enterprise Account Executive to drive expansion, emphasizing impact and AI-driven solutions.

Staff Application Engineer - Workplace Technology

Company: Mozilla

Location: Canada

Posted Dec 18, 2025

Mozilla's mission to improve the internet through innovation in AI and security. They seek a Staff Software Engineer to build scalable systems, with competitive benefits and a focus on open-source collaboration.

Systems Ops Administrator

Company: Twilio

Location: Remote

Posted Dec 18, 2025

This job posting seeks a Salesforce Administrator with 3+ years of experience to support operational and technical Salesforce needs across North America and Latin America. The role involves managing user setups, case management, automation, and integration with ERP systems, with remote work options and travel requirements. Benefits include competitive pay, generous time off, and opportunities for professional growth.

Events and Experiences Manager

Company: Mercury

Location: USA

Posted Dec 18, 2025

This job posting describes a role leading team onsites and employee experiences at Mercury, emphasizing culture-building, event management, and competitive compensation. It outlines responsibilities, qualifications, and benefits while maintaining a professional tone.

Director IT & Security

Company: HighlightTA

Location: Toronto

Posted Dec 18, 2025

Q4's platform helps companies manage investors and drive valuations. They seek a Director IT & Security with expertise in cloud security and compliance. The role involves leading security operations and fostering innovation through diverse teams.

Mobile Engineer - Digital Identity

Company: Spruce

Location: USA

Posted Dec 18, 2025

SpruceID seeks a Mobile Engineer to develop secure digital identity solutions for governments and enterprises. The role involves Flutter development, security standards, and collaboration with public sector partners. Compensation ranges from $120k to $200k.

Community Manager

Company: Manta Network, Powered by p0x labs

Location: any

Posted Dec 18, 2025

Manta is seeking a Community Manager for Korea to grow and manage their local presence, with responsibilities including community engagement, localization, advocacy, and partnerships. The role requires 2+ years of experience in Web3/crypto marketing, native Korean and fluent English skills, and cultural fluency in Korean crypto culture.

Software Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

This job description highlights a role in IBM's Finance & Operations team, focusing on backend development, collaboration, and innovation. It emphasizes career growth, technical expertise, and contributions to business transformation through technology and process excellence.

Engineering Manager - Mobile Platform

Company: Platform Science

Location: USA

Posted Dec 18, 2025

Platform Science is seeking an Engineering Manager to lead their mission-critical Driver Framework Team, focusing on developing scalable Android solutions for transportation. The role involves managing a team, driving technical strategy, and collaborating with cross-functional teams. The company emphasizes innovation, diversity, and employee growth, offering competitive benefits and a collaborative work environment.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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