Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Sr. Director - Design, Consumer

Company: Kraken

Location: USA

Posted Dec 18, 2025

The text promotes Kraken's mission to accelerate crypto adoption and financial freedom through innovation, highlighting their global team, industry-leading security, and commitment to crypto education. It emphasizes opportunities for design leadership and collaboration across key product areas like trading, payments, and equities, while showcasing the company's culture of mission-driven excellence.

Senior IT Project Manager - IT Generalist

Company: Webflow

Location: USA

Posted Dec 18, 2025

Webflow seeks a Senior IT Project Manager to lead cross-functional initiatives, emphasizing innovation, collaboration, and operational excellence. The role offers competitive compensation, equity, comprehensive benefits, and a remote-first work environment with a focus on trust, creativity, and equity.

Senior Product Manager - Live Ops

Company: Scopely

Location: USA

Posted Dec 18, 2025

Scopely is seeking a Senior Product Manager Live Ops for a high-profile AAA mobile game project, emphasizing passion, innovation, and a diverse work environment. The role involves shaping live ops strategy, analyzing data, and collaborating across teams. The company highlights commitment to equality and offers competitive compensation.

New Business Account Executive

Company: GitLab

Location: Netherlands

Posted Dec 18, 2025

This role involves driving net-new customer acquisition and expanding GitLab's market presence through strategic sales efforts, requiring expertise in B2B SaaS sales and collaboration with cross-functional teams.

Software Engineer - Config UI

Company: Visa

Location: Brazil

Posted Dec 18, 2025

Pismo is a technology company founded in 2016, offering cloud-based solutions for banking and financial infrastructure. They seek a Backend Engineer with expertise in Golang, GraphQL, and AWS, emphasizing innovation, security, and scalability. The role is remote with EEO compliance.

Staff Application Engineer - Workplace Technology

Company: Mozilla

Location: UK,Canada

Posted Dec 18, 2025

Mozilla's job posting highlights a Staff Software Application Engineer role with focus on AI and workplace tech, offering competitive benefits and emphasizing diversity and innovation.

DoD Outpatient Coders

Company: Cooper Thomas

Location: USA

Posted Dec 18, 2025

Cooper Thomas LLC is hiring DoD experienced remote outpatient medical coders for full-time positions with flexible schedules. Requirements include 3+ years of coding experience, specific credentials, and proficiency with coding tools. The role offers competitive salaries and growth opportunities with background investigations required.

Forward Deployed Data Scientist

Company: Hightouch

Location: North America

Posted Dec 18, 2025

This job description outlines a Forward Deployed Data Scientist role focused on AI Decisioning and cross-functional collaboration. The position requires deep analytical skills, customer-facing work, and expertise in data analysis tools. The company emphasizes impact, growth potential, and a customer-first approach with a competitive salary range.

HR Specialist

Company: G-P

Location: Remote

Posted Dec 18, 2025

This job description outlines an HR Specialist role in the Employer of Record industry, emphasizing global expansion, workforce management, and compliance. The position requires expertise in HR operations, employee lifecycle support, international regulations, and digital transformation. Qualifications include 5+ years of HR experience, knowledge of labor laws, and proficiency with HRIS tools.

Growth Account Director

Company: Grafana Labs

Location: USA

Posted Dec 18, 2025

Grafana Labs seeks a Growth Account Director with 5+ years in infrastructure sales, focusing on expanding client relationships and meeting sales targets. The role includes Salesforce expertise and offers competitive compensation with RSUs.

Accounts Receivable Specialist I

Company: labcorp

Location: USA

Posted Dec 18, 2025

This job posting outlines the role of an Accounts Receivable Specialist at Labcorp, detailing responsibilities such as posting AR, managing payers, and meeting production goals. It highlights requirements like Excel skills and experience in accounts receivable, along with benefits including insurance options, retirement plans, and flexible work arrangements. The position emphasizes Labcorp's commitment to diversity and inclusion.

Senior Engineering Manager - CDN Edge

Company: Netflix

Location: USA

Posted Dec 18, 2025

Netflix promotes its global entertainment services and CDN infrastructure, emphasizing collaboration, innovation, and scalability. The text highlights their commitment to delivering high-quality streaming experiences while seeking engineering leaders for critical roles. It also underscores diversity and inclusion efforts in hiring.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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