Holidays Jobs in USA
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Distributed Systems Engineer (L4) - Data Platform
Company: Netflix
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> At Netflix we want to entertain the world and are constantly innovating on how entertainment is imagined created and delivered to a global audience We currently stream content in more than 30 languages in 190 countries topping over 260 million paid subscribers and are expanding into new forms of entertainment such as gaming <p> <p> <p> <p> The data infrastructure teams at Netflix enable us to leverage data to bring joy to our members in many different ways We provide centralized data platforms and tools for various business functions at Netflix so they can utilize our data to make critical datadriven decisions We do all the heavy lifting to make it easy for our business partners to work with data efficiently securely and responsibly We aspire to lead the industry standard in building a worldclass data infrastructure as Netflix leads the way to be the most popular and pervasive destination for global internet entertainment <p> <p> <p> <p> We are looking for distributed systems engineers to help evolve and innovate our infrastructure We are committed to building a <a class=fontbold underline fontbold underline postingslink href=httpsaboutnetflixcomennewsnetflixinclusionreport2021 rel=noopener noreferrer nofollow target=blank> diverse and inclusive <a> team to bring new perspectives as we solve the next set of challenges In addition we are open to remote candidates We value what you can do from anywhere in the US <p> <p> <p> <p> <strong> Spotlight on Data Platform Teams <strong> <p> <p> <p> <p> <strong> Data Platform Infrastructure | <strong> <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomteamsdataplatform~text=at20industry20eventsOnline20DatastoresThe20Online20Datastores rel=noopener noreferrer nofollow target=blank> Learn More <a> <p> <p> The Data Platform Infrastructure team acts as a platform for our own data platforms Our shared infrastructure and tooling enable Netflix to quickly innovate on providing stateoftheart data and analytics systems to the rest of the company without building bespoke scaffolding for each new system To do this we create highleverage infrastructure control and deployment systems that are finetuned for the needs of running our data systems at scale uniquely many of our tools and systems are written in Python so this is a great team to consider if you enjoy working in a variety of languages <p> <p> <p> <p> <strong> Realtime Data Engines | <strong> <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomteamsdataplatform~text=Realtime20Data20Engines rel=noopener noreferrer nofollow target=blank> Learn More <a> <p> <p> Offers lowlevel building blocks for the transport and processing of realtime data For data transport we offer <a class=fontbold underline fontbold underline postingslink href=httpskafkaapacheorgintro rel=noopener noreferrer nofollow target=blank> Kafka <a> for data processing we offer <a class=fontbold underline fontbold underline postingslink href=httpsflinkapacheorg rel=noopener noreferrer nofollow target=blank> Flink <a> and <a class=fontbold underline fontbold underline postingslink href=httpsgithubcomNetflixmantis rel=noopener noreferrer nofollow target=blank> Mantis <a> Responsibilities include development of the control plane compute resource management reliability and availability of the data Realtime data is critical across many business units of Netflix including Streaming Gaming Finance and Machine Learning platforms <p> <p> <p> <p> <strong> Data Analytics and AI Tools | <strong> <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomteamsdataplatform~text=at20industry20eventsOnline20DatastoresThe20Online20Datastores rel=noopener noreferrer nofollow target=blank> Learn More <a> <p> <p> The Data Analytics and AI Tools team offers a cloudbased infrastructure for crafting and sharing Notebooks and Python APIs that provide programmatic access to our Data Platform Our work also involves the development and maintenance of abstractions that connect with advanced AI tools including both inhouse and thirdparty machine learning models <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> This would be your dream job if you enjoy <strong> <p> <ul> <li> <p> Solving real business needs at large scale by applying your software engineering and analytical problemsolving skills <p> <li> <li> <p> Architecting and building a robust scalable and highly available distributed infrastructure <p> <li> <li> <p> Leading crossfunctional initiatives and collaborating with engineers product managers and TPM across teams <p> <li> <li> <p> Sharing our experiences with the open source communities and contributing to <a class=fontbold underline fontbold underline postingslink href=httpnetflixgithubio rel=noopener noreferrer nofollow target=blank> Netflix OSS <a> <p> <li> <ul> <p> <p> <p> <strong> About you <strong> <p> <ul> <li> <p> You have 2+ years of experience in building largescale distributed systems features or applications <p> <li> <li> <p> You are proficient in the design and development of RESTful web services <p> <li> <li> <p> Experienced in building and operating scalable faulttolerant distributed systems <p> <li> <li> <p> You are experienced in Java or other objectoriented programming languages <p> <li> <li> <p> Multithreading is a challenge that you are comfortable tackling <p> <li> <li> <p> You have a BS in Computer Science or a related field <p> <li> <ul> <p> <p> <p> <p> <p> A few more things about us <p> <p> <p> <p> As a team we come from many different countries and our fields of education range from the humanities to engineering to computer science Our team includes product managers program managers designers fullstack developers distributed systems engineers and data scientists Folks have the opportunity to wear different hats should they choose to We strongly believe this diversity has helped us build an inclusive and empathetic environment and look forward to adding your perspective to the mix <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $170000 $720000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
Database Engineer
Company: Finquery
Location: USA
Posted Apr 27, 2024
<div><span style=fontsize 12pt>FinQuery is looking for a <span><b style=fontsize 12pt>Database Engineer<b><span style=fontsize 12pt> to join our dynamic Engineering team Were seeking someone with a passion for improvement both in our processes and in yourself We work in an Agile environment with development teams utilizing Scrum and Kanban We value the continuous pursuit of improvement both in our systems and within our team members Our work environment is agile employing methodologies such as Scrum and Kanban In the role of a Database Engineer at FinQuery the main emphasis is on maintaining enhancing and ensuring the efficient performance of our PostgreSQL databases <span><div><div><br><div><div><span style=fontsize 12pt>This role will be responsible for ensuring optimal query performance carrying out regular database maintenance and addressing scalability concerns to support our growing data infrastructure There is particular emphasis placed on RDS experienceoptimization PostgreSQL expertise and the ability to enhance the performance and integrity of our databases<span><div><br><br><div class=h3>What you will be doing<div><li style=>Administer monitor and optimize AWS PostgreSQL databases to ensure they are scalable reliable and performant<li><li style=>Monitor system and application performance implementing tuning as needed to ensure optimal operation<li><li style=>Engage in daily interactions with Development teams and other departments to create an integrated efficient work environment<li><li style=>Assess and provide constructive feedback on developerdriven data architecture changes ensuring optimal database performance<li><li style=>Triage and optimize query performance to maximize database efficiency<li><li style=>Participate actively in release and deployment processes contributing valuable expertise and oversight<li><li style=>Identify and implement internal process improvements including redesigning infrastructure for greater scalability optimizing data delivery and automating manual processes<li><li style=>Conduct maintenance on RDS systems ensuring their effective operation and longevity<li><li style=>Assessing current data schema and implementing improvements for efficiency and performance eg breaking up tables removing redundant columns reviewing indices<li><li style=>Proposing new technologies and practices as solutions or improvements to existing systems<li><br><br><div class=h3>Tech you will work with<div><li style=>Hosting and Administration AWS RDSAurora<li><li style=>Communication Atlassian Jira Slack<li><li style=>Database PostgreSQL MS SQL Server<li><li style=>DataWarehouses amp Integration Systems Snowflake FiveTran Celigo Boomi<li><li style=>Analytics and Logging DataDog Tableau<li><li style=>Build and deployment tools Git Liquibase Jenkins<li><li style=>Languages SQL Python Shell Scripting<li><br><br><div class=h3>What experience and skills we need you to have<div><li style=>2+ years in a datadatabase engineer role<li><li style=>4+ years of experience working with databases and data architectures in any IT role<li><li style=>Experience designing building deploying and scaling databases <li><li style=>Solid understanding of data architecture<li><li style=>An attitude of success defined in team accomplishments<li><br><br><div class=h3>Benefits<div><li style=>Flexible PTO including 11 holidays and your birthday off <li><li style=>401k plan with employer matching <li><li style=>Great health benefits with multiple plan option <li><li style=>Option to choose between in office fully remote or a hybrid work environment for all employees<li><li style=>Sabbatical program 4 weeks after 5 years of service<li><li style=>Casual dress environment when in office<li><li style=>Catered lunches every Tuesday and Thursday<li><li style=>Company events each quarter<li><li style=>Signing stipend for a workfromhome setup<li><li style=>Free gym membership at our office<li><li style=>Annual employee development program stipend of $2000 for each employee <li><li style=>Flexible parental leave with 10 weeks paid leave for ALL new parents<li><li style=>Fertilityadoption assistance <li><li style=>Annual tutoring stipend for your children<li><li style=>Mentorship program available immediately <li><li style=>Regular team outings<li><li style=>Advancement opportunities based on results not politics<li><li style=>Culture that emphasizes inclusiveness driven by our REDI Committee<li><div><b>About Us<b><div><div>FinQuery is an innovative contract amp spend intelligence company whose solutions are used by over 7000 organizations worldwide What sets us apart is that were the only provider offering complete visibility into an organizations largest areas of spend leases software subscriptions and other financial contracts all in one platform<div><div><br><div><div>Our platform provides our customers with unprecedented insight that drives informed decisions on their largest areas of spend and allows organizations to solve problems that matter for their business<div><div><br><div><div>FinQuery is an equal opportunity employer to all persons free from restrictions and prejudice based upon race color creed religion sex domestic relationship status parental status family status sexual orientation national origin gender identity age and disability status FinQuery maintains a drugfree workplace<div><div><br><div><img src=httpsremotivecomjobtrack1908882blankgifsource=publicapi alt=>
Production Support Engineer
Company: Quantum Metric
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> 😎 <strong> Our Culture <strong> <p> <p> Quantum Metrics number one objective is happy people diverse and inclusive culture Were passionate about empowering our people to become the best version of themselves offering coaching and training programs designed to accelerate their career in whatever direction they choose <p> <p> <p> <p> As a remotefirst company we understand the importance of building an engaged diverse and fun place to work We hold regular companywide events seasonal challenges + games and Quantum Metric sponsored local outings when Zoom becomes too much We also have a number of Employee Resource Groups that provide spaces to discuss share and reflect on topics that impact us both inside and outside of work from being new to SaaS or navigating it as a firsttime parent to overcoming the barriers faced as Black Asian American and Native HawaiianPacific Islander LGBTQIA or other underrepresented backgrounds <p> <p> <p> <p> We are also passionate about the connections we build with our customers Youll not only work with some of the worlds most recognized brands but build lasting relationships <p> <p> <p> <p> At Quantum Metric we value all types of experience and education and dont expect you to meet every qualification for this position We are most interested in the unique perspective you can bring and your ability to uphold our values of passion persistence and integrity <p> <p> <p> <p> <strong> 🚀 About the Role <strong> <p> <p> Youll be part of our production support team providing worldclass support to our customers Youll achieve expert level knowledge of product capabilities and configuration options Equipped with this knowledge youll respond to support inquiries share knowledge and help customers solve problems Youll partner with platform engineering and customer success teams to diagnose issues and ensure top customer concerns are prioritized You will innovate and solve new problems every day <p> <p> <p> <p> This role is perfect for experienced support engineers who want to grow their skills with new technologies learn from and be mentored by experienced leaders and gain realworld experience in the Digital Intelligence space If youre motivated and aspire to eventually move into a senior role in Product Support Sales Engineering or Customer Success this is a great place to start <p> <p> <p> <p> <p> <p> <strong> 🔧 Responsibilities <strong> <p> <ul> <li> <p> Research and resolve support inquiries from customers and internal stakeholders <p> <li> <li> <p> Lead live customer troubleshooting sessions using screen sharing technology <p> <li> <li> <p> Respond to tickets within SLA required timelines and provide regular updates via written correspondence <p> <li> <li> <p> Attend customer meetings as required to provide ticket status and explanations <p> <li> <li> <p> Document solutions in the customer facing support Knowledge Base as part of Knowledge Centered Support <p> <li> <ul> <p> <p> <p> <strong> 💡 Requirements <strong> <p> <ul> <li> <p> 1+ years experience in a customer facing technical support role <p> <li> <li> <p> Bachelors Degree in Computer Science Software Engineering Information Systems or equivalent technical training <p> <li> <li> <p> Experience with SQL JavaScript CSS HTML and React <p> <li> <li> <p> Familiar with Modern CSS Frameworks and Libraries <p> <li> <li> <p> Solid Understanding of the HTTP Request Response Cycle <p> <li> <li> <p> Experience with a support ticketing system Salesforce Zendesk Jira etc <p> <li> <li> <p> Excellent written communication skills <p> <li> <li> <p> Ability to professionally manage conflict or challenging situations with enterprise customers <p> <li> <li> <p> Experience with Knowledge Centered Support methodology <p> <li> <li> <p> Able to manage a large volume of tickets in a timely manner <p> <li> <li> <p> Compensation $72000 93000 <p> <li> <ul> <p> <p> <p> <p> <p> <p> <p> <p> <p> 🏆 <strong> Perks and Benefits <strong> <p> <p> This will be the best group that you ever work with We support one another through obstacles and succeed as a team Your hard work will be well rewarded Most importantly youll be strapped to a technology rocket ship bound for greatness Your success at Quantum Metric will be a milestone in your career <p> <p> <p> <p> Group benefits <p> <p> Medical Dental Vision Insurance 99 Medical base plan paid by the Company <p> <p> Employee Assistance Programs EAP <p> <p> Telehealth options <p> <p> Voluntary Life amp ADampD STD LTD <p> <p> Healthy Rewards Discount Programs <p> <p> Calm App access <p> <p> 401k and Options Equity <p> <p> 13 company holidays <p> <p> Unlimited Paid Time Off <p> <p> Sick leave <p> <p> ParentalAdoption Leave <p> <p> <p> <p> In addition to our more traditional benefits we also offer great perks a flexible work environment and numerous resources for professional development and team building <p> <p> Promotional opportunities <p> <p> Rewards and recognitions programs <p> <p> Robust onboarding and training program <p> <p> Onetime stipend for work at home employees <p> <p> Monthly business expense stipend <p> <p> Flexible work environments <p> <p> Employee Discount Program Perks at Work <p> <p> Employee Referral Program <p> <p> Lead Referral Program <p> <p> MacBook and awesome swag delivered to your door <p> <p> Encouraging and collaborative culture <p> <p> RECHARGE PROGRAM after 3 years disconnect for 3 weeks no emailslack <p> <p> <p> <p> <strong> 🐉 About Quantum Metric <strong> <p> <p> As the leader in Continuous Product Design Quantum Metric helps organizations put customers at the heart of everything they do The Quantum Metric platform provides a structured approach to understanding the digital customer journey enabling organizations to recognize customer needs quantify the financial impact and prioritize based on the impact to the customer and business bottom line <p> <p> <p> <p> Today Quantum Metric captures insights from 40 percent of the worlds internet users supporting nationally recognized brands in ecommerce and retail travel financial services and telecommunications 6 of our customers come from the top 25 Fortune 500 Companies Our customer retention rate is 98 <p> <p> <p> <p> In January of 2021 Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round and we are using those funds to accelerate our product and people growth Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last fourconsecutive years and has made Best Places to Work list by Glassdoor BuiltIn Fast Company and Forbes <p> <p> <p> <p> If the above role seems like a match and youre interested in joining a team of people with exceptional potential from diverse backgrounds perspectives and life experiences we want to hear from you <p> <p> <p> <p> The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee Quantum Metric reserves the right to change edit and add duties and responsibilities of all job descriptions at any time at its sole discretion and to notify the respective employee accordingly <p> <p> <p> <p> <strong> Quantum Metric will only provide offers of employment and all communications regarding employment from an official quantummetriccom email address andor LinkedIn inMail Quantum does not recruit via channels such as WhatsApp or Telegram and will not ask for a candidates sensitive information andor any upfront feescosts during the job application process Quantum asks that any candidates report any suspicious recruitment efforts to securityquantummetriccom <strong> <p> <p> <p> <p> Quantum Metric is an EVerify employer <a class=fontbold underline fontbold underline postingslink href=httpseverifyuscisgovwebmediaresourcesContentsEVerifyParticipationPosterESpdf rel=noopener noreferrer nofollow target=blank> httpseverifyuscisgovwebmediaresourcesContentsEVerifyParticipationPosterESpdf <a> <p> <p> <p> <p> LIREMOTE BIRemote <p><p>
Product Manager - Discovery
Company: Whatnot
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h2> 🚀 Whatnot <h2> <p> Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz Y Combinator and CapitalG Were building the future of ecommerce bringing together community shopping and entertainment We are committed to our <a class=fontbold underline fontbold underline qllink href=httpswwwwhatnotcomcareers rel=noopener noreferrer nofollow target=blank> values <a> and as a remotefirst team we operate out of hubs within the US Canada UK and Germany today <p> <p> Were innovating in the fastpaced world of live auctions in categories including sports fashion video games and streetwear The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others <p> <p> And were growing Whatnot has been the <a class=fontbold underline fontbold underline qllink commentl3sielwn href=httpsa16zcommarketplace100 rel=noopener noreferrer nofollow target=blank> fastest growing marketplace <a> in the US over the past two years and were hiring forwardthinking problem solvers across all functional areas <p> <h2> 💻 Role <h2> <p> The Discovery team at Whatnot is responsible for building the best user experience for finding and engaging with the most relevant content on the platform shows products and sellers in the community To achieve our goals we are passionate about understanding building and maintaining a healthy ecosystem where buyers find engaging content and sellers thrive with their business We focus on a wide variety of problems feeds taxonomy browse experience search and recommendations algorithms as well as content understanding <p> <ul> <li> <p> Drive product roadmaps strategy and execution across Feed Search Browse and other related product areas <p> <li> <li> <p> Define product requirements amp work with engineering design and the broader team to bring our roadmap to market at lightning speed <p> <li> <li> <p> Clearly communicate roadmap progress and insights to key teams and stakeholders <p> <li> <li> <p> Do whatever it takes to ensure the engineering team is operating effectively unblock them and make sure they can move at a rapid pace <p> <li> <li> <p> Take ownership of any major blocker to the companys success <p> <li> <li> <p> Drive strategic initiatives across the company as needed <p> <li> <ul> <h2> 👋 You <h2> <p> Curious about who thrives at Whatnot Weve found that low ego a growth mindset and leaning into action and high impact goes a long way here <p> <p> As our next Product Manager you should have 5 to 7 years of product management experience plus <p> <ul> <li> <p> Strong crossfunctional competencies to effectively collaborate with design engineering marketing and other partners <p> <li> <li> <p> Experience working with machine learning subject matter experts to create delightful products for users <p> <li> <li> <p> Startup experience at a growth stage company <p> <li> <li> <p> Demonstrated bias for action in an fluid work environment <p> <li> <li> <p> Strong product intuition design sense and the ability to inform decisions around technical architecture <p> <li> <li> <p> Proven track record of using data user feedback and intuition to drive effective product decisions <p> <li> <li> <p> Knowledge that product decisions dont end and begin with data and AB tests <p> <li> <ul> <h2> 💰Compensation <h2> <p> For USbased applicants <strong> <strong> $205000year to $235000year + benefits + stock options <p> <p> The salary range may be inclusive of several levels that would be applicable to the position Final salary will be based on a number of factors including level relevant prior experience skills and expertise This range is only inclusive of base salary not benefits more details below or equity in the form of stock options <p> <h2> 🎁 Benefits <h2> <ul> <li> <p> Flexible Time off Policy and Companywide Holidays including a spring and winter break <p> <li> <li> <p> Health Insurance options including Medical Dental Vision <p> <li> <li> <p> Work From Home Support <p> <ul> <li> <p> $1000 home office setup allowance <p> <li> <li> <p> $150 monthly allowance for cell phone and internet <p> <li> <ul> <li> <li> <p> Care benefits <p> <ul> <li> <p> $450 monthly allowance on food <p> <li> <li> <p> $500 monthly allowance for wellness <p> <li> <li> <p> $5000 annual allowance towards Childcare <p> <li> <li> <p> $20000 lifetime benefit for family planning such as adoption or fertility expenses <p> <li> <ul> <li> <li> <p> Retirement 401k offering for Traditional and Roth accounts in the US employer match up to 4 of base salary and Pension plans internationally <p> <li> <li> <p> Parental Leave <p> <ul> <li> <p> 16 weeks of paid parental leave + one month gradual return to work company leave allowances run concurrently with country leave requirements which take precedence <p> <li> <ul> <li> <ul> <h2> 💛 EOE <h2> <p> Whatnot is proud to be an Equal Opportunity Employer We value diversity and we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status parental status disability status or any other status protected by local law We believe that our work is better and our company culture is improved when we encourage support and respect the different skills and experiences represented within our workforce <p><p>
Representative, Patient Solutions (West Coast)
Company: Acclara
Location: USA
Posted Apr 27, 2024
<p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Hey there <span><span style=fontweight bold>Were Acclara<span><span style=fontweight bold><span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>As<span><span style=> a remotefirst <span><span style=>workforce<span><span style=> <span><span style=>with <span><span style=>team members in all 50 states were a unique group of strategists technologists and service providersall united in serving our partners to deliver the best care to their patients helping build even healthier communities for us all to live and work in<span><p><p style=backgroundcolor rgb255255255lineheight 1080margin 00pt 00pt 150pt><span style=>We bring our oneofakind selves to work each day and we welcome and want you to do the same Coffee connoisseurs moms and dads runners animal lovers adventuriststhe list goes onwe all came to make a difference and we stay because weve found a place where we dont have to do it alone<span><p><p style=backgroundcolor rgb255255255lineheight 1080margin 00pt 00pt 150pt><span style=>Our teams work is fueled by our CORE values of Commitment Outcomes Respect and Empowerment Theyre the how behind what we do guiding our actions as we aim to change the way technology and services come together<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>The Role<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>The Patient Solutions Representative is responsible for delivering a highquality patient experience through inbound and outbound calls assisting patients their representatives andor payers with inquiries and concerns in a confidential and professional manner with a focus on firstcall resolution when possible Identify type of assistance needed such as updating information making a payment payment plan arrangements and insurance related questions to ensure proper account resolution<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>What Youll Do<span><p><ul style=><li style=><span style=>Deliver a highquality patient experience thought inbound and outbound customer service calls Determine assistance needed ie benefit and eligibility billing and payments authorization or treatment EOBs etc and take appropriate action on the related accounts in a timely manner while upholding a high level of professionalism and accuracy<span><li><li style=><span style=>Review patient statementsEOBs balances identify unapplied adjustments<span><li><li style=><span style=>Ask appropriate questions and listen actively to identify specific concerns or issues while documenting all required information in computer systems in a clear and concise manner<span><li><li style=><span style=>Provide one call resolution to patient inquires whenever possible and perform timely follow up<span><li><li style=><span style=>Review incoming correspondence taking appropriate and timely action by updating the respective accounts<span><li><li style=><span style=>May review the Payment Plan No Statement Special Handling Expired and Bankruptcy tickler queues designated for follow up taking appropriate action <span><li><li style=><span style=>Provide patient education regarding how to understand their Explanation of Benefits EOB<span><li><li style=><span style=>Research complex issues across multiple databases and work with support resources to resolve customer issues andor partner with others to resolve escalated issues<span><li><li style=><span style=>Always comply with HIPAA and other compliance requirements to protect patient confidentiality<span><li><li style=><span style=>May be required to identify contractual and administrative adjustments<span><li><li style=><span style=>Effectively navigate several computer applications during and after phone calls document all actions taken in appropriate company andor client systems<span><li><li style=><span style=>Adhere to benchmarks and strive for continuous improvement on customer service metrics such as adherence to schedule call abandonment rate speed to answer talk time wrap documentation time etc<span><li><li style=><span style=>Other duties as assigned<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>What Were Looking For<span><p><ul style=><li style=><span style=>High school diploma or GED <span><li><li style=><span style=>1year previous work experience as a patient servicescustomer service representative<span><li><li style=><span style=>Understanding of patientcustomer service and insurance followup concepts ie billing collections managed care Medicare Medicaid and Commercial Practices and welldeveloped interpersonal skills<span><li><li style=><span style=>Basic knowledge of health care industry terms<span><li><li style=><span style=>Strong problemsolving and critical thinking skills to research information using available resources<span><li><li style=><span style=>Ability to be flexible in a fastpaced environment and adapt with change<span><li><li style=><span style=>Ability to perform at a high level of productivity and quality<span><li><li style=><span style=>Detail oriented with the capacity to maintain a high level of accuracy<span><li><li style=><span style=>Excellent written and verbal communication skills<span><li><li style=><span style=>Ability to navigate through multiple software and computer applications<span><li><li style=><span style=>Ability to perform under pressure while maintaining a calm and professional manner<span><li><li style=><span style=>Basic math skills to be able to calculate discounts payment plan arrangements <span><span style=>validate<span><span style=> contractual and out of picket patient liability<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Preferred Qualifications<span><p><ul style=><li style=><span style=>1year experience in a call center environment healthcare experience a plus<span><li><li style=><span style=>Bilingual EnglishSpanish<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>How We Take Care of Our Team Members<span><p><ul style=><li style=><span style=>Remotefirst workplace<span><span style=> with opportunities to work onsite in certain locations<span><li><li style=><span style=fontweight normal>Comprehensive medical dental and vision coverage<span><li><li style=><span style=fontweight normal>Parental leave<span><li><li style=><span style=fontweight normal>401K with company match<span><li><li style=><span style=>Company<span><span style=>p<span><span style=>aid <span><span style=>l<span><span style=>ife <span><span style=>i<span><span style=>nsurance <span><span style=>s<span><span style=>hort<span><span style=>t<span><span style=>erm <span><span style=>d<span><span style=>isability<span><span style=> and<span><span style=> <span><span style=>l<span><span style=>ong<span><span style=>t<span><span style=>erm <span><span style=>d<span><span style=>isability<span><li><li style=><span style=>Paid time off and holidays<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Pay Range <span><span style=>$1633 $2088<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>This compensation range is a reasonable estimate that extends from the lowest to the highest pay Acclara in good faith believes it might pay for this particular job based on the circumstances at the time of posting Acclara may ultimately pay more or less than the posted range as permitted by law<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Diversity Equity and Inclusion Matter<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>At Acclara youre invited to bring more of yourself to worknot less Your background your culture and your personal experiences are all important pieces of the authentic you and we honor that Connection is created when we show up<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>Acclara an R1 company<span><span style=> <span><span style=>is dedicated to the fundamentals of equal employment opportunity <span><span style=>Acclaras<span><span style=> employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity andor expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law Furthermore <span><span style=>Acclara<span><span style=> is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>If you need reasonable accommodation due to a disability for any part of the interview process please contact <span><a href=mailtocareersacclaracom rel=nofollow style=color rgb599193><span style=color rgb599193textdecoration underline>careersacclaracom<span><a><span style=><span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>Visa Sponsorship is not available at this time<span><p><img src=httpsremotivecomjobtrack1909097blankgifsource=publicapi alt=>
Manager - MarTech Operations
Company: hims & hers
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <h3> <strong> About the Role <strong> <h3> <p> This is a unique opportunity to play a critical role in the Hims amp Hers customer journey The Manager MarTech Operations will be a power user of our Marketing Automation Platform Braze and will be responsible for discovery documentation development QA monitoring reporting troubleshooting and supporting complex customer journeys for our Lifecycle Management Team You will do this across multiple channels including email SMS push web inapp and potentially expand into other channels like direct mail Youll also work with crossfunctional partners in product and engineering to design request and troubleshoot technical data streams <p> <h3> <strong> You Will <strong> <h3> <ul> <li> <p> Own CRM QA platform housekeeping as well as deployment and execution of priority campaigns <p> <li> <li> <p> Collaborate with lifecycle managers and data teams to ensure marketing journeys are operational and successful and take immediate action in case of failures <p> <li> <li> <p> Assist with architecture and technical evaluation for customer communication solutions <p> <li> <li> <p> Adhere to best practices while continuously seeking process improvements <p> <li> <li> <p> Create maintain and refine detailed documentation and SOPs including operational processes workflows and training documents <p> <li> <li> <p> Seek opportunities to keep our platforms orderly and improve operational efficiencies <p> <li> <ul> <h3> <strong> You Have <strong> <h3> <ul> <li> <p> 3+ years B2C DTC industry experience <p> <li> <li> <p> Experience with Top Tier ESPs Braze is a Critical Success <p> <li> <li> <p> Experience in highly regulated industries a plus ie Healthcare insurance banking <p> <li> <li> <p> Ability to work across different teams platforms languages systems etc <p> <li> <li> <p> Solid track record of implementing largescale complex B2C emailSMSpush campaigns <p> <li> <li> <p> Understanding event streams customer actions and user profiles <p> <li> <ul> <h3> <strong> Preferred Qualifications <strong> <h3> <ul> <li> <p> Strong sense of ownership and entrepreneurial spirit <p> <li> <li> <p> Strong collaboration and problemsolving skills <p> <li> <li> <p> Relentlessly high standards and high attention to detail <p> <li> <li> <p> Avid documentarian <p> <li> <ul> <h3> <strong> Our Benefits there are more but here are some highlights <strong> <h3> <ul> <li> <p> Competitive salary amp equity compensation for fulltime roles <p> <li> <li> <p> Unlimited PTO company holidays and quarterly mental health days <p> <li> <li> <p> Comprehensive health benefits including medical dental amp vision and parental leave <p> <li> <li> <p> Employee Stock Purchase Program ESPP <p> <li> <li> <p> Employee discounts on hims amp hers amp Apostrophe online products <p> <li> <li> <p> 401k benefits with employer matching contribution <p> <li> <li> <p> Offsite team retreats <p> <li> <ul> <p> <p> <p> <em> LIRemote <em> <p> <p> <p><p>
Customer Experience Associate
Company: Alma
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> Customer Experience Associate Hourly <strong> <p> <p> As a Customer Experience Associate at Alma you will be responsible for delivering an amazing support experience to our members The ideal candidate is patient meticulously organized an excellent communicator passionate about our mission and loves people This person must be able to work 40 hours 5 days per week including one weekend day and some holidays <p> <p> <strong> Start Date <strong> May 21 2024 <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Deliver an exceptional customer experience by advising guiding and instructing customers on how to best use Almas services through email and phone calls <p> <li> <li> <p> Learn all of Almas systems product lines and brand so that you can efficiently work through daytoday customer operations and embody the Alma brand <p> <li> <li> <p> Detangle and explain complicated processes and workflows in an easytodigest and clear manner <p> <li> <li> <p> Triage issues and support tickets that come in that require support from others across the team <p> <li> <li> <p> Be the voice of the customer and work crossfunctionally to improve the customer experience across all touchpoints <p> <li> <ul> <p> <strong> Who you are <strong> <p> <ul> <li> <p> You have 1+ years working in customer experiencesupport or serviceoriented roles <p> <li> <li> <p> You can work five days a week inclusive of one weekend day per week eg SunThurs or TuesSat and some holidays <p> <li> <li> <p> You have excellent written verbal and interpersonal communication skills you can write emails and are comfortable getting on the phone <p> <li> <li> <p> You are comfortable working with computer systems including Google Suite experience with CRM tools like Zendesk is a huge plus <p> <li> <li> <p> You are highly organized with an acute attention to detail <p> <li> <li> <p> You are comfortable with change and learning new skills <p> <li> <li> <p> You are a creative thinker and problem solver youre always exploring how to make something even better or work through issues that require onthefly prioritization <p> <li> <li> <p> You may have experience working at a startup or fastpaced work environment <p> <li> <li> <p> You appreciate and can engage with consistent feedback <p> <li> <li> <p> You have a deep passion for our mission and the future of mental health <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Were a remotefirst company <p> <li> <li> <p> Health insurance plans through Cigna medical and dental and MetLife vision including FSA and HSA plans <p> <li> <li> <p> 401K plan Roth and traditional <p> <li> <li> <p> Monthly therapy and wellness stipends <p> <li> <li> <p> Monthly coworking space membership stipend <p> <li> <li> <p> Monthly workfromhome stipend <p> <li> <li> <p> Financial wellness benefits through Northstar <p> <li> <li> <p> Pet discount program through United Pet Care <p> <li> <li> <p> Financial perks and rewards through BenefitHub <p> <li> <li> <p> EAP access through Cigna <p> <li> <li> <p> Onetime home office stipend to set up your home office <p> <li> <li> <p> Comprehensive parental leave plans <p> <li> <li> <p> 11 paid holidays 1 Alma Mental Health Day and 1 Alma Volunteering Day <p> <li> <li> <p> 3 weeks of PTO plus 7 sick days to recharge <p> <li> <ul> <p> Hourly Rate $2350 per hour <p> <p> Almas compensation philosophy is driven by our company value of building equity To best ensure pay equity we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation ie all people hired at the same level amp role are brought in at the same salary equity and benefits The recruiter you work with can provide more details on our philosophy <p> <p> All Alma jobs are listed on our careers page We do not use outside applications or automated text messaging in our recruiting process We will not ask for any sensitive financial or identification information throughout the recruiting process Any communication during the recruitment process including interview requests or job offers will come directly from a recruiting team member with a helloalmacom email address <p><p>
Call Center Representative
Company: Lap of Love
Location: USA
Posted Apr 27, 2024
<p><strong>Join Lap of Love as a Call Center Representative and Love What You Do<br><strong><p><p>Lap of Love is looking for an experienced Call Center Representative referred to internally as a Veterinary Care Coordinator with amazing customer service skills to join our growing team As a Veterinary Care Coordinator working from home youll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services As a nationally recognized leader of inhome endoflife care Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity Beyond a natural love for caring for animals our team members have a genuine concern for the emotional wellbeing of people which helps us provide such compassionate endoflife care <p><p><strong>Essential Functions amp Responsibilities<strong><p><ul style=> <li style=>Provide customer service by engaging in positive interactions with pet families<li> <li style=>Answer a high volume of customer service calls in a work from home remote environment<li> <li style=>Demonstrate dependability flexibility ownership and sound judgment by adhering to schedules<li> <li style=>Gather and accurately document the pets medical information and schedule appointments in an effective manner<li> <li style=>Meet all productivity quality and performance standards<li> <li style=>Guide emotional conversations in a calm and peaceful manner <li> <li style=>Go above and beyond to provide stellar customer service to pet families and our veterinarians <li> <li style=>Must be punctual and timely in meeting all requirements of performance including but not limited to attendance standards scheduled break times and work deadlines<li> <li style=>Other duties may be assigned to the employee to ensure the highest standard of customer service<li> <ul><p><strong>Requirements<strong><p><ul style=> <li style=>Experience working in high call volume customer service or call center environments<li> <li style=>Ability to quickly learn custom software and other programs such as Gmail Google Calendar Google Maps GoToConnect Slack and NICEInContact<li> <li style=>Previous experience in a workfromhome environment or working with minimal peer interactions<li> <li style=>High attention to detail and ability to adapt to new processes<li> <li style=>Expected to be present for work on time every day for the entire duration of their shift<br> <li> <li style=>Attend mandatory 4week intensive training program at the beginning of employment Attendance at the training program is an essential function of the Call Center Representative position If you are offered a Call Center Representative position and are not able to attend all or any part of the training program your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous fourweek period<li> <ul><p><strong>Physical Job Requirements<strong><p><ul style=> <li style=>Physical demands of position Must be able to sit for extended periods of time must have the manual dexterity to work on a computer and keyboard<li> <li style=>Ability to lift up to 15 pounds<br> <li> <ul><p><strong>Schedule<strong><p><ul style=> <li style=>Support Call Center hours are 7 am to 11 pm 7 days a week 365 days a year <li> <li style=>Schedule includes nightsweekendsholidays<li> <li style=>Must attend mandatory 4week intensive training program at the beginning of employment<li> <ul><p><strong>Benefits<strong><p><ul style=> <li style=>100 Company Funded Health Insurance<li> <li style=>100 Company Funded Comprehensive Mental Health Support through Modern Health<li> <li style=>100 Company Funded Gym Memberships Classes and Programming through Peerfit<li> <li style=>Dental Vision Life Insurance Long Term and Short Term Disability <li> <li style=>Retirement Plan Traditional 401k with 3 match amp Roth 401k<li> <li style=>Generous Paid Time Off<li> <li style=>Generous Paid Parental Leave <li> <li style=>Bereavement Leave<li> <li style=>Training amp Development<li> <li style=>Pet Insurance<li> <li style=>Remote Work From Home<br><br><strong>Compensation<strong> <li> <li style=>This position is hourly nonexempt and is eligible for overtime <li> <li style=>Hourly pay starts at $1500 per hour<li> <li style=>Previous call center experience and bilingual background could increase the hourly rate up to $200 per hour<li> <ul><br><br><div class=h2>About the company<div><br><p>Lap of Love is the nations largest network of veterinarians solely dedicated to endoflife veterinary care providing inhome euthanasia veterinary hospice teleadvice and pet loss support services Our veterinarians and veterinary care coordinators offer compassionate openminded guidance and grief support to pet parents who are deciding when how and why to either euthanize or continue medical management for their pet Our philosophy centers around the humananimal bond and the need for that bond to be as undisturbed as possible throughout a difficult time<p><img src=httpsremotivecomjobtrack1908578blankgifsource=publicapi alt=>
Marketing Manager
Company: Whatnot
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h2> 🚀 Whatnot <h2> <p> Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz Y Combinator and CapitalG Were building the future of ecommerce bringing together community shopping and entertainment We are committed to our <a class=fontbold underline fontbold underline qllink href=httpswwwwhatnotcomcareers rel=noopener noreferrer nofollow target=blank> values <a> and as a remotefirst team we operate out of hubs within the US Canada UK Ireland and Germany today <p> <p> Were innovating in the fastpaced world of live auctions in categories including sports fashion video games and streetwear The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others <p> <p> And were growing Whatnot has been the <a class=fontbold underline fontbold underline qllink commentl3sielwn href=httpsa16zcommarketplace100 rel=noopener noreferrer nofollow target=blank> fastest growing marketplace <a> in the US over the past two years and were hiring forwardthinking problem solvers across all functional areas <p> <h2> 💻 Role <h2> <p> As a Marketing Manager at Whatnot you live and breathe your category You understand the customer profiles better than anyone else You are an expert in what drives customer acquisition and retention with enthusiasts in your category This role is responsible for growing category demand by devising campaigns that generate buzz and drive conversion These campaigns include digital events on the Whatnot platform oneoff activations and integrations with influencers and partnering with Whatnot sellers on exciting and engaging content <p> <ul> <li> <p> Own buyer acquisition in your vertical devising campaigns and events that generate community buzz and grow demand for the category on Whatnot <p> <li> <li> <p> Own the endtoend planning and execution of product release campaigns onplatform events and other community moments across multiple channels <p> <li> <li> <p> Manage a portfolio of influencers including relationship management campaign ideation execution and reporting <p> <li> <li> <p> Develop and execute the social media strategy for your category including building and managing a social calendar planning and executing evergreen content and content around tentpole campaigns <p> <li> <li> <p> Measure the effectiveness of marketing initiatives on and off the platform to iterate strategy and execution <p> <li> <ul> <h2> 👋 You <h2> <p> Curious about who thrives at Whatnot Weve found that low ego a growth mindset and leaning into action and high impact goes a long way here <p> <p> As our next Marketing Manager you should have 4+ years of marketing experience in a fastpaced environment plus <p> <ul> <li> <p> 4+ years of experience in social media marketing with proficiency in social media platforms and data analytics tools <p> <li> <li> <p> You have expertise in onsite or inapp marketing campaigns with a proven ability to drive conversions of campaigns including the ability to conceptualize and produce campaigns <p> <li> <li> <p> You have experience at a highgrowth startup marketplace or creatorfocused platform <p> <li> <li> <p> You have experience and a passion for working directly with influencers and creators <p> <li> <li> <p> You are a problem solver with strong project management skills and the ability to fully own strategy and content across multiple marketing channels <p> <li> <li> <p> Youre immersed in internet culture and excited to dive deep into the innerworkings of your categorys community <p> <li> <li> <p> Youre datadriven and have experience tracking growth KPIs and monitoring the success of marketing programs <p> <li> <li> <p> You are scrappy and flexible enough to work in a fastpaced startup environment with limited guidance and are comfortable pivoting quickly as needed <p> <li> <ul> <h2> 💰Compensation <h2> <p> For USbased applicants <strong> <strong> $100000year to $140000year + benefits + stock options <p> <p> The salary range may be inclusive of several levels that would be applicable to the position Final salary will be based on a number of factors including level relevant prior experience skills and expertise This range is only inclusive of base salary not benefits more details below or equity in the form of stock options <p> <h2> 🎁 Benefits <h2> <ul> <li> <p> Flexible Time off Policy and Companywide Holidays including a spring and winter break <p> <li> <li> <p> Health Insurance options including Medical Dental Vision <p> <li> <li> <p> Work From Home Support <p> <ul> <li> <p> $1000 home office setup allowance <p> <li> <li> <p> $150 monthly allowance for cell phone and internet <p> <li> <ul> <li> <li> <p> Care benefits <p> <ul> <li> <p> $450 monthly allowance on food <p> <li> <li> <p> $500 monthly allowance for wellness <p> <li> <li> <p> $5000 annual allowance towards Childcare <p> <li> <li> <p> $20000 lifetime benefit for family planning such as adoption or fertility expenses <p> <li> <ul> <li> <li> <p> Retirement 401k offering for Traditional and Roth accounts in the US employer match up to 4 of base salary and Pension plans internationally <p> <li> <li> <p> Parental Leave <p> <ul> <li> <p> 16 weeks of paid parental leave + one month gradual return to work company leave allowances run concurrently with country leave requirements which take precedence <p> <li> <ul> <li> <ul> <h2> 💛 EOE <h2> <p> Whatnot is proud to be an Equal Opportunity Employer We value diversity and we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status parental status disability status or any other status protected by local law We believe that our work is better and our company culture is improved when we encourage support and respect the different skills and experiences represented within our workforce <p><p>
Managing Editor - NFL
Company: The Athletic Media Company
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> <p> <p> The Athletic is a digital sports media company that brings true sports fans closer to the athletes teams and leagues that captivate their attention We serve a multifaceted audience that craves a richer connection and understanding with immersive storytelling and a likeminded community of fans Founded in 2016 and with major operational hubs in San Francisco Los Angeles London and Melbourne we empower a truly global team of more than 600 creators and cover more than 250 professional sports and collegiate teams across the United States Canada and the UK Our newsroom has produced thousands of indepth reports along with more than 120 podcasts and other forms of premium content Put simply The Athletic is at the center of a sports fans universe <p> <p> <p> <p> <p> <p> <strong> About the Role <strong> <p> <p> <p> <p> The Athletic is seeking a Managing Editor for its NFL vertical This is the No 2 role in the department reporting up to the NFL Senior Managing Editor The Managing Editor and the Senior Managing Editor share comprehensive editorial oversight of NFL coverage using data analytics to optimize performance They also partner with stakeholders across the editorial organization and business teams on a range of initiatives <p> <p> <p> <p> This role will be remote for candidates located in the United States or Canada only <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Manage a staff of reporters with an emphasis on the delivery of news and distinct team analysis <p> <li> <li> <p> Assist with bigpicture conceptual vision for the vertical including longterm direction generating and planning story ideas editorial platforms expansion opportunities <p> <li> <li> <p> Provide process and priorities to balance content assignments ranging from shortform and breaking news to daily coverage to longform projects <p> <li> <li> <p> Work to bring a distinctive compelling and authentic voice to all digital media products <p> <li> <li> <p> Maintain an understanding and proficiency of subscription and engagement metrics <p> <li> <li> <p> Maintain proficiency and knowledge for SEO best practices available <p> <li> <li> <p> Develop comprehensive multimedia coverage and contacts that include text and audio <p> <li> <li> <p> Coordinate staffing assignments editorial resources and process <p> <li> <li> <p> Maintain an updated and accurate forwardlooking editorial budget <p> <li> <li> <p> Collaborate with staff on story ideas and with design on best execution for stories with a clear visual element <p> <li> <li> <p> Edit and publish stories via WordPress <p> <li> <li> <p> Manage the verticals financial budget including projecting monthtomonth expenditures and managing travel <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 8+ years of experience in digital sports journalism with experience at a management level <p> <li> <li> <p> Advanced ability to generate story ideas that result in solid subgrowth and engagement <p> <li> <li> <p> Works well with writers on strengthening ideas strong sense of how to take a single idea and develop it into a broader package <p> <li> <li> <p> Advanced understanding of the following editing tasks copy editing story structure recognizing problematic sentences style guidelines <p> <li> <li> <p> Ability to add context to stories edit in the writers voice ensure fairness provide story structure <p> <li> <li> <p> Expert ability to mentor writers and more inexperienced editors <p> <li> <li> <p> Highend knowledge of the NFL <p> <li> <li> <p> This is a remotebased position is based in the United States or Canada <p> <li> <ul> <p> <p> <p> <p> <p> <em> The annual base salary range for this role is $8000000 $10000000 USD The total compensation offered for this position may vary based on factors such as education experience skills and location It may also include noncash rewards and benefits The base salary range is subject to change and may be modified in the future <em> <p> <p> <p> <p> <em> The Athletic offers unique perks and benefits to all fulltime employees based on their country of residence Our comprehensive US benefits package includes <em> <p> <p> <p> <p> <em> Highly competitive employercontributed medical dental vision basic life and disability insurance plans <em> <p> <p> <em> Savings accounts for medical wellness and childcare expenses <em> <p> <p> <em> 401k retirement savings plan and employer match <em> <p> <p> <em> Paid time off including paid sick leave 12 paid holidays 15 days of accrued vacation to start and up to 20 weeks of Paid Parental Leave <em> <p> <p> <p> <p> <em> For international candidates Our global benefits packages offer similar benefits and perks competitive to the local market <em> <p> <p> <p> <p> <em> The Athletic Media Company is an equal opportunity employer and enthusiastically encourages people from all backgrounds and experiences to apply The Athletic will consider all applicants without regard to race religion color national origin ancestry physical andor mental disability medical condition genetic information marital status sex gender gender identity gender expression transgender status age sexual orientation military or veteran status or any other protected characteristic under applicable law <em> <p> <p> <p> <p> <em> Click here to review our <em> <a class=fontbold underline fontbold underline postingslink href=httpsprivacytheathleticcompoliciesname=globalprivacypolicywhatinformationdowegatheraboutyou rel=noopener noreferrer nofollow target=blank> <em> Applicant Privacy Notice <em> <a> <em> which describes how and when The Athletic Media Company collects uses and shares certain personal information of job applicants and prospective employees <em> <p> <p> <p> <p> <em> Beware of fraudulent job recruiting schemes Our recruiters use <em> <a class=fontbold underline fontbold underline postingslink href=mailtocareerstheathleticcom rel=noopener noreferrer nofollow target=blank> <em> careerstheathleticcom <em> <a> <em> exclusively We do not conduct interviews via text or instant message and we do not ask candidates to download software to purchase equipment through us or to provide sensitive personally identifiable information such as bank accounts or social security numbers If you have been contacted by someone claiming to be a recruiter with The Athletic but operating from a different email address about a job offer please report it as potential job fraud to the law enforcement and to <em> <a class=fontbold underline fontbold underline postingslink href=mailtopeopletheathleticcom rel=noopener noreferrer nofollow target=blank> <em> peopletheathleticcom <em> <a> <em> <em> <p><p>
Setup Project Manager
Company: Check
Location: USA
Posted Apr 27, 2024
<div class=contentintro><p>Check is leading a revolution in the payroll industry Payroll is the backbone of the US economy and yet it has not undergone significant innovation in decades We invented the embedded payroll space to change that <em><em>see<em> <em><a href=22httpswwwgeneralistcombriefingcheck22 rel=nofollow><em>Check Solving the $150 Billion Payroll Problem<em><a><em> <em><a href=22httpsopenspotifycomepisode6qJMGPkqJVxEFPJRvnc9mlsi=6ea8c2b634374b1822 rel=nofollow><em>Bank On It Episode 438<em><a> both for the business owners who spend countless hours per week running payroll and for the millions of Americans who depend on their next paycheck At Check our mission is to empower the most innovative software platforms to create new payroll businesses and enable those businesses to transform the way companies pay their employees<p> <p>Checks culture is intensely caring to each other as teammates to our partners and to the businesses and workers we serve Our teams are made up of creative problem solvers and empathetic crossfunctional collaborators who can simplify the complexities of payroll We bring hustle and grit to our daytoday while building enduring solutions and relationships <p><div><p>The Setup Ops team is responsible for getting new customers to their first payroll run with Checks partner businesses This is one of our most critical jobs to accelerate partner growth and we take our work seriously We strive to bring attention to detail professionalism and excellent customer service to every interaction At Check we always find opportunities to improve and innovate our team pushes forward this innovation by bringing ingenuity to our daily work and high levels of adaptability to incorporate changes You will excel in this role as a fearless selfstarter and payroll nerd <p> <p>For this role we are seeking a setup project manager with payroll implementation expertise an entrepreneurial mindset and a high degree of ownership <p> <p><strong>In this role you will<strong><p> <ul style=> <li style=>Manage multiple setup projects ie payroll implementations simultaneously across a variety of partner businesses and previous payroll systems<li> <li style=>Be responsible for the timely and accurate delivery of projects holding a highquality bar for yourself and your team<li> <li style=>Collaborate with your team and crossfunctionally to create and improve processes process documentation and tooling<li> <li style=>Provide customer service via tickets email and phonevideo directly to both partners building payroll businesses on Check and companies in the process of joining those partner platforms<li> <li style=>Drive operational efficiency meeting SLAs to ensure seamless company onboarding<li> <li style=>Provide direct assistance to outsourcing teams and customers dealing with complex payroll scenarios identified during the setup process<li> <li style=>Cultivate strong relationships with outsourcing partners overseeing setup projects to accurate successful completion<li> <ul> <p><strong>Many backgrounds could fit this role but ideal candidates will have some or all of the following<strong><p> <ul style=> <li style=>3+ years of payroll implementation account management experience<li> <li style=>Proficiency in Excel<li> <li style=>Comfortable with learning new technologies<li> <li style=>Skillset in creative problemsolving and data interpretation through the application of payroll knowledge and mathematical concepts<li> <li style=>Experience managing multiple complex projects to timely completion<li> <li style=>Strong focus on partners and customers with excellent communication skills in both verbal and written formats<li> <li style=>Comfortable in highly crossfunctional and geographically distributed environments with a track record of collaborative work with Partner Success and RampD teams<li> <li style=>A friendly and helpful attitude in all interactions with teammates and customers<li> <li style=>Experience working with outsourced teams<li> <li style=>Willingness and ability to attend our annual 3day company offsite in the fall<li> <ul> <p><strong>Travel and Office Policy<strong><p> <p>The Check team is distributed across the US and we have offices in New York City and San Francisco While we welcome remote work we believe time together in person is valuable and important We offer ample opportunities and encourage employees to attend team offsites events and hackathons a couple of times a year We expect all employees to be willing to attend our annual 3day company offsite in the fall <p> <p>For our inoffice and hybrid employees our offices are open all week We provide meals on Tuesdays and Thursdays and the team hosts regular happy hours game nights etc <p> <p><strong>What we offer <strong><p> <p>In the US Check offers companysponsored medical dental vision shorttermlongterm disability and basic life insurance coverage to all fulltime employees effective on their first day of work We also provide stock options flexible PTO and sick leave 16 weeks of fully paid parental leave for all new parents flexible returntowork 9 annual holidays a 401k retirement plan and a $100 monthly stipend for home internet and mobile phone expenses Benefits may vary outside the US<p> <p>The expected annual salary for this role is between $87000 and $114500 depending upon each candidates unique experience and qualifications<p><div class=contentconclusion><p>We accept applications on an ongoing basis with no specified deadline<p> <p><em>Check is proud to be an Equal Opportunity employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth or related medical conditions sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Check is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process If you need any assistance or accommodations due to a disability please let us know at <em><a class=postingslink href=22mailtohellocheckhqcom22 rel=nofollow><em>hellocheckhqcom<em><a><em> with accommodations in the subject line<em><p> <p><em><span class=il>Check<span> participates in <span class=il>E<span><span class=il>Verify<span> and will provide the federal government with Form I9 information from all new employees to confirm that they are authorized to work in the US <span class=il>Check<span> does not use <span class=il>E<span><span class=il>Verify<span> to prescreen applicants<em><p><div><img src=httpsremotivecomjobtrack1908867blankgifsource=publicapi alt=>
Enterprise Account Manager
Company: BetterUp
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> Lets face it a company whose mission is human transformation better have some fresh thinking about the employeremployee relationship <strong> We do We cant cram it all in here but youll start noticing it from the first interview Even our candidate experience is different And when you get an offer from us and accept it you get way more than a paycheck You get a personal BetterUp Coach a development plan a trained and coached manager the most amazing team youve ever met yes each with their own personal BetterUp Coach and most importantly work that matters This makes for a remarkably focused and fulfilling work experience Frankly its not for everyone But for people with fire in their belly its a gamechanging careerdefining soullifting move <strong> Join us and we promise you the most intense and fulfilling years of your career doing lifechanging work in a fun inventive soulful culture <strong> If that sounds excitingand the job description below feels like a fitwe really should start talking <p> <p> <strong> What youll do <strong> <p> <p> <strong> Drive Account Strategy and Growth <strong> <p> <ul> <li> <p> Develop account strategy in close conversation with customer executives and BetterUp leadership <p> <li> <li> <p> Own expansion and renewal targets for named accounts <p> <li> <li> <p> Develop new relationships in strategic accounts through prospecting networking and partnership with BetterUp marketing team <p> <li> <li> <p> Lead commercial conversations with customers ensuring end to end success of the contracting process <p> <li> <ul> <p> <strong> Generate and Nurture Enduring Customer Relationships <strong> <p> <ul> <li> <p> Navigate complex matrixed organizations and identify champions internally <p> <li> <li> <p> Consult and coach customers on Talent and HR strategy and demonstrate how BetterUp aligns to our customers business objectives <p> <li> <li> <p> Serve as a primary point of contact to drive member engagement and demonstrable results <p> <li> <ul> <p> <strong> Internal Relationship Building and Management <strong> <p> <ul> <li> <p> Expert level internal crossfunctional collaboration <p> <li> <li> <p> Work with the postsales team CSM DM to ensure optimal communications and alignment including collaboration on account strategy account opportunities politics stakeholder identification member utilization and adoption Has the ability to keenly listen to the client and identify risks and opportunities with members and swiftly communicate to the BU account team <p> <li> <li> <p> Collaborate with the BU Product and Engineering teams follow processes and procedures when it comes to client asks Roadmap prioritization On the inverse work with products to get them the beta customers they need <p> <li> <ul> <p> <p> <p> <strong> If you have some or all of the following please apply <strong> <p> <ul> <li> <p> Minimum of 10 years sales experience with 5+ years of enterprise consultative selling <p> <li> <li> <p> Experience selling to CXOs at Fortune 500+ <p> <li> <li> <p> Track record of overachieving consistently ranking in the top 1020 of the company <p> <li> <li> <p> Experience personally leading and closing 6+ month multibuyer $1M+ deals <p> <li> <li> <p> An unrelenting drive to learn succeed and lead by example <p> <li> <li> <p> Prior experience selling into CHRO and Heads of LampDTalentTransformation work ideal not required <p> <li> <li> <p> Exceptional executive presence selling to CXO compelling written and verbal communication <p> <li> <li> <p> High emotional intelligence EQ that drives empathy strong influence negotiation and problemsolving <p> <li> <li> <p> Processdriven meticulously organized and selfmotivated <p> <li> <li> <p> Technical proficiency and specifically skilled using Salesforce to manage sales cycles <p> <li> <li> <p> Ability to adapt and iterate on your sales motion in a startup selling environment <p> <li> <ul> <p> <strong> Benefits <strong> <p> <p> At BetterUp we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves support their families and give back to their community <p> <ul> <li> <p> Access to BetterUp coaching one for you and one for a friend or family member <p> <li> <li> <p> A competitive compensation plan with opportunity for advancement <p> <li> <li> <p> Medical dental and vision insurance <p> <li> <li> <p> Flexible paid time off <p> <li> <li> <p> Per year <p> <ul> <li> <p> All federalstatutory holidays observed <p> <li> <li> <p> 4 BetterUp Inner Work days <a class=fontbold underline fontbold underline fontbold underline href=httpswwwbetterupcoinnerwork rel=noopener noreferrer nofollow target=blank> httpswwwbetterupcoinnerwork <a> <p> <li> <li> <p> 5 Volunteer Days to give back <p> <li> <li> <p> Learning and Development stipend <p> <li> <li> <p> Company wide Summer amp Winter breaks <p> <li> <ul> <li> <li> <p> Yearround charitable contribution of your choice on behalf of BetterUp <p> <li> <li> <p> 401k self contribution <p> <li> <ul> <p> We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee We know applying for a job can be intimidating please dont hesitate to reach out we encourage everyone interested in joining us to apply BetterUp Inc provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin disability genetics gender sexual orientation age marital status veteran status In addition to federal law requirements BetterUp Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training <p> <p> At BetterUp we compensate our employees fairly for their work Base salary is determined by jobrelated experience educationtraining residence location as well as market indicators The range below is representative of base salary only and does not include equity sales bonus plans when applicable and benefits This range may be modified in the future <p> <p> The base salary range for this role is $124880 $226000 <p> <p> If you live in New York the base salary range for this role is $154000 $226000 New York City $133000 $199560 Nassau Newburgh $124880 $187320 Albany Buffalo Rochester Syracuse <p> <p> <em> We value your privacy Your personal data will be processed in accordance with our <em> <a class=fontbold underline fontbold underline clink href=httpswwwbetterupcomprivacypolicy rel=noopener noreferrer nofollow target=blank> <em> Privacy Policy <em> <a> <em> If you have any questions about the privacy of your personal data or your rights with regards to your personal data please reach out to <em> <a class=fontbold underline fontbold underline clink href=mailtosupportbetterupco rel=noopener noreferrer nofollow target=blank> <em> supportbetterupco <em> <a> <p> <p> LIRemote <p> <p> <p><p>