Tech Jobs in Greater NYC Area

954,522 open positions · Updated daily

Greater NYC Area has become a magnet for tech talent, thanks to its dense network of venture capital, top‑tier universities, and a thriving ecosystem that blends fintech, media, and AI. Startups and Fortune 500 firms alike publish open roles with explicit salary ranges, making it easier for candidates to target opportunities that match their experience and compensation expectations.

Key sectors driving job growth include fintech giants like Stripe and Plaid, media powerhouses such as The New York Times and BuzzFeed, AI leaders like OpenAI and Meta’s NYC office, and e‑commerce pioneers including Shopify and Etsy. Neighborhoods from Midtown Manhattan to Williamsburg and Jersey City host coworking hubs, incubators, and networking events, giving candidates concrete places to seek internships and full‑time roles.

However, the cost of living in the Greater NYC Area can offset high salaries. Median rent for a one‑bedroom apartment in Manhattan exceeds $3,000 per month, and transportation costs hover around $12 per month for a MetroCard. Salary transparency on our platform lets candidates negotiate based on actual market rates, ensuring they can afford the lifestyle they desire while staying competitive in a tight labor market.

Payroll Projects Manager

Company: King's Hawaiian

Location: Greater LA Area

Posted May 04, 2024

Joining Kings Hawaiian makes you part of our `ohana family We are a familyowned business for over seventy years respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve Our `ohana members build an environment of inclusivity as they freely collaborate pursue learning through curiosity and explore innovation as critical thinkers Beyond that we are also passionate about supporting the longterm health and wellbeing of our employees and their families If youre excited to rise with our team come and join our `ohana Working independently the Payroll Projects Manager leads the organizations payroll function while also spearheading technical projects related to payroll time amp attendance and serving as a technical project management resource for the People team Successful candidates for this position will possess strong leadership skills technical expertise in payroll systems and a proven track record in project management Principle outcomes of this position include 1 seamless collaboration between internal and external partners resulting in flawless execution of payroll processing 2 continuous improvement of payroll and timekeeping systems and processes resulting in effective compliance measures increased automation and streamlined administration and 3 effective technical and project management support for new and existing projects that intersect with payroll and time amp attendance Reporting to the Senior Director of Total Rewards the Payroll Projects Manager will interact with his or her supervisor as needed ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Payroll Management <ul><li> Oversee and manage the organizations payroll function ensuring accurate and timely processing of payroll for all employees <li> <li> Maintain compliance with all federal state and local payroll regulations and tax requirements <li> <li> Handle payroll inquiries and discrepancies resolving issues promptly and effectively <li> <li> Collaborate with finance and People teams to ensure seamless integration between payroll and other related functions <li> <li> Supervise and mentor the People and Payroll Analyst providing guidance and support in their daily tasks and professional development <li> <ul> Technical Project Leadership <ul><li> Lead projects related to payroll system enhancements upgrades and implementations <li> <li> Serve as the primary point of contact for complex payrollrelated technical issues and provide expertise in troubleshooting and problem resolution <li> <li> Collaborate with crossfunctional teams to gather requirements define project scope and develop project plans <li> <li> Drive project execution ensuring milestones are met on time and within budget <li> <li> Provide regular updates and reports on project status to stakeholders and senior management <li> <ul> Time and Attendance Management <ul><li> Oversee the time and attendance system including configuration maintenance and troubleshooting <li> <li> Influence organizational leaders to leverage best practices for timekeeping processes to improve efficiency and accuracy <li> <li> Train stakeholders on timekeeping procedures and system usage <li> <ul> HR Systems Innovation amp Support <ul><li> Provide innovative support and guidance to team members on payrollrelated matters <li> <li> Stay informed about emerging trends and developments in payroll technology and systems <li> <li> Collaborate with DTS to address technical issues and implement system improvements <li> <li> Assume joint ownership with People Solutions and DTS for integrations that impact payroll and time amp attendance systems <li> <ul> BASIC AND PREFERRED QUALIFICATIONS EDUCATION andor EXPERIENCE <ul><li>Bachelors degree from an accredited institution with concentration in HR Business Accounting or equivalent work experience required<li> <li>At least 5 years in payroll administration or related field required<li> <li>At least 2 years of supervisory or project team management experience required<li> <li> Demonstrated background of progressive responsibility in a payroll function with extensive knowledge of payroll practices principles and regulations required experience in manufacturing environment preferred <li> <ul> MINIMUM QUALIFICATIONS JOB SKILLS ABILITIES <ul><li>Proficient knowledge of payroll practices and implementationmanagement of payroll systems<li> <li> Certified Payroll Professional CPP or Project Management Professional PMP preferred <li> <li>Proficient knowledge of payroll platforms such as Workday ADP SAP or similar ADP preferred <li> <li>Proven experience leading payrollrelated projects including system implementations and upgrades<li> <li>Expert understanding of payroll regulations tax laws and compliance requirements<li> <li>Proficient project planning skills including the ability to organize prioritize and control job responsibilities to meet deadlines in an environment with overlapping and conflicting priorities<li> <li>Demonstrated capacity for gatheringscrutinizing data to identify issues opportunities patterns and sustainable business solutions<li> <li>Proficient relationship building skills including the capacity to predict and manage behavior build and leverage crossfunctional partnerships within and outside of the organization<li> <li>Demonstrated capacity to directly and indirectly manage and lead teams providing guidance support and ongoing development<li> <li>Proficient knowledge of Windowsbased business computers and Microsoft Office programs specifically Excel and Outlook<li> <li>Consistently demonstrates the qualities of a Kings Hawaiian leader the ability to activate and amplify aloha in every ohana member<li> <ul> Compensation Range $117500 $167500 Kings Hawaiian is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for our ohana

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life-changing work environment competitive salary range opportunities for career growth

Workplace Experience Project Manager

Company: Danaher Corporation

Location: Greater Boston Area

Posted May 04, 2024

Cytiva, a part of Danaher Corporation, offers a life-changing work environment. The Workplace Experience Project Manager role involves designing space planning, managing construction projects, and optimizing vendor service relationships. The position requires 5+ years of related experience, expertise in space planning, and construction management skills. Cytiva provides a competitive salary range of $82,400 - $120,000, along with comprehensive benefits and opportunities for career growth.

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Senior Software Engineer (DevOps)

Company: Western Union

Location: Greater Denver Area

Posted May 04, 2024

<div datafield=description> Own devops and pipelines for E2E software development and deployment process Define design and implement complex multitier distributed software systems throughout all phases of the software development process Utilize modern programming languages and design patterns Conduct unit testing and mocking frameworks Assess business needs while providing creative and effective solutions in conformance to emerging technology standards Use technical and domain expertise to solve product challenges and collaborate with other engineers in geographically distributed development centers Work with engineering and business partners to define and build out complex solutions driving value through business process simplification automation and new product capabilities and innovations Define design and implement complex multitier distributed software systems throughout all phases of the software development process Demonstrate strong capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards Lead product solutioning end to end for new innovations with iterative improvements Strong emphasis on customer journey product quality performance tuning troubleshooting and continuous development Be a culture champion on the team and across the company Assess business needs while providing creative and effective solutions in conformance to emerging technology standards Interface and collaborate with other engineers in geographically distributed development centers Apply Agile methodology daily and follow Definition of Done DoD process for better quality by maintaining 90 unit test coverage and 70 integration test coverage Develop technical amp domain expertise and apply to solving product challenges Perform thorough code reviews Estimate engineering effort plan implementation and roll out applications with crossfunctional impacts Share engineering support and release Position allows for 100 remote work from anywhere in the US and reports to Headquarters in Denver CO Salary $130520 $150250 per year MINIMUM REQUIREMENTS Masters degree or US equivalent in Computer Science Computer Information Systems or related field plus 3 years of professional experience as a Software Engineer Technical Lead Lead Consultant or any occupationpositionjob title involving software systems engineering Must also have experience in the following 3 years of professional experience utilizing Java Springboot API and Microservices 3 years of professional experience utilizing Computer science fundamentals 3 years of professional experience utilizing Agile development methodologies with Test Driven Development TDD and CI Continuous IntegrationCD Continuous Delivery pipelines and 3 years of professional experience utilizing Dataingesting applications using industry standard RDBMS NoSQL and Consumer facing APIs and services Referral Bonus $500 Subject to Employee Referral Policy Eligible to internal employees only Annual base salary gross $130520 $150250 USD The base salary range represents the anticipated low and high end of the Western Union salary range for this position Actual salaries will vary and will be based on various factors such as candidates qualifications skills competencies and proficiency for the role The base salary is one component of Western Unions total compensation package for employees Other rewards and benefits include short term incentives health insurance several options to choose from accident and life insurance access to the best in class learning and development platforms to name just a few To view more details of our benefits visit us here httpsmywubenefitscom In addition to the annual salary this role is also eligible to receive an annual bonus Estimated Job Posting End Date 07032024 This application window is a goodfaith estimate of the time that this posting will remain open This posting will be promptly updated if the deadline is extended or the role is filled <div>

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Securities & Governance Paralegal

Company: Ibotta

Location: Greater Denver Area

Posted May 04, 2024

Ibotta is seeking a Securities amp Governance Paralegal to join our innovative team and contribute to our mission to Make Every Purchase Rewarding The individual in this role will play a pivotal role in supporting our inhouse legal team finance department and other executives Reporting directly to our Chief Legal Officer the Securities amp Governance Paralegal will provide comprehensive assistance across a wide spectrum of areas including public company processes securities law compliance board of directors activities corporate transactions legal entity management and various general corporate projects This position is located in Denver Colorado as a hybrid position requiring 3 days in officeTuesday Wednesday and Thursday Candidates must live in the United States What you will be doing Securities Laws Compliance <ul><li> Support the preparation and filing of SEC reports including Forms 10K 10Q 8K proxy statements and other periodic filings <li> <li> Draft and provide comprehensive legal and filing support for Section 16 reporting and management of EDGAR codes <li> <li> Manage and coordinate compliance with NYSE listing standards <li> <li> Provide legal support for insider trading policy compliance and Rule 10b51 plans including maintaining blackout lists and overseeing the preclearance process <li> <li> Coordinate with the stock transfer agent <li> <li> Maintain the annual calendar of events <li> <ul>Corporate Governance Support <ul><li> Maintain corporate record books <li> <li> Assist in preparing and coordinating materials for board of directors and board committee meetings including managing the board portal platform <li> <li> Manage the annual board selfevaluation process and DampO questionnaire process <li> <li> Maintain Corporate Governance documents such as charters governance guidelines and director qualification standards <li> <ul>Other Functions <ul><li> Coordinate with the team and assist with budget management <li> <li> Compile proofread and edit various legal documents including contracts leases licenses and insurance policies while also supporting the contract management process <li> <li> Participate in a range of legal initiatives beyond corporate governance and SEC responsibilities addressing diverse legal tasks as assigned <li> <li> Embrace and uphold Ibottas Core Values Integrity Boldness Ownership Teamwork Transparency amp A good idea can come from anywhere <li> <ul>What we are looking for <ul><li> 3+ years of handson experience working as an inhouse corporate paralegal preferably in a public company or comparable experience in a law firm <li> <li> Bachelors degree andor completion of a paralegal studies program <li> <li> Experience using Diligent or similar board platforms as well as familiarity with Workiva or other Section 16 reporting tools <li> <li> Proven experience collaborating successfully with crossfunctional stakeholders including senior executives eg Executives Senior Leaders and the Board of Directors <li> <li> Excellent written and verbal communication skills <li> <li> Highlevel proficiency in drafting proofreading and editing <li> <li> Proven ability to prioritize tasks manage projects effectively and excel in dynamic environments with evolving demands <li> <ul>

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Senior Manager, People Operations

Company: RingCentral

Location: Greater Denver Area

Posted May 04, 2024

Say hello to opportunities Its not everyday that you consider starting a new career Were RingCentral and were happy that someone as talented as you is considering this role First a little about us were a $2 Billion annual revenue company with double digit Annual Recurring Revenue ARR and a $93 Billion market opportunity in UCaaS Contact Center and AIpowered adjacencies We invest more than $250 million annually to ensure our AIenabled technology and platforms meet or exceed the needs of our customers RingSense AI is our proprietary AI solution Its designed to fit the business needs of our customers orchestrated to be accurate and precise and built on the same open platform principles we apply to our core software solutions This is where you and your skills come in Were currently looking for an experienced Sr Manager People Operations <ul><li> Responsible for overseeing all aspects of the People Operations function including employee lifecycle activities HR policies HR processes including employee relocation and offboarding legal compliance and reporting HR service delivery HR inbox management employee communication and HR project management<li> <li> Provide HR technical advice knowledge and People Operations leadership to support RingCentrals workforce<li> <li> Identify areas for improvement and develop a roadmap to enhance PeopleOps processes and programs while promoting scalability<li> <li> Lead a team of 5 HR generalists overseeing daytoday employee lifecycle activities projects and programs<li> <li> This is a hybrid role based in either our Belmont CA or Denver CO locations<li> <ul> To succeed in this role you must have <ul><li> 10+ years of progressive HR People Operations experience in a fast paced growth environment<li> <ul><ul><li> Extensive knowledge of People Ops strategies policies and processes amp experience leading a team<li> <li> Track record of driving and delivering results across HR disciplines including but not limited to HR policy management compensation benefits compliance training performance management change management immigration and LampD<li> <li> Strategic thinking with an ability to solve immediate challenges while building for scale and considering long term impact<li> <li> Strong organizational skills and ability to manage multiple priorities and deliverables with accuracy and quick execution<li> <li> Project management track record and ability to follow through programs from start to finish<li> <li> Highly effective verbal and written communication skills amongst all levels<li> <li> Working knowledge of common HRIS systems including Workday<li> <li> Working knowledge of US labor law compliance reporting and audits<li> <li> Effective and proactive leader guided by thoughtfulness empathy and collaboration<li> <li> Maintain high levels of confidentiality and tact<li> <ul> Desired Qualifications <ul><li> SHRM SCP or SPHR certification<li> <li> Experience building from scratch and continuously improving upon what has already been built<li> <ul> What we offer <ul><li> Comprehensive medical dental and life insurance<li> <li> Pension<li> <li> ESPP<li> <li> Paid time off and paid sick leave<li> <li> Paid maternity paternity amp parental leave<li> <ul><ul><li> Wellness programs including 11 coaching and meditation guidance with TaskHuman and HeadSpace<li> <ul><ul><li> Employee Assistance Program EAP with counseling sessions available 247<li> <li> Free legal services that provide legal advice document creation and estate planning<li> <li> Employee bonus referral program<li> <ul> RingCentrals People team recruits supports and rewards the talented people who are reimagining the world of communications Youll be part of a team that partners with businessunit leaders and provides worldclass HR support The people team also refines and improves our Total Rewards programan innovative holistic package of benefits that provides RingCentral employees with the tools resources and environment they need to grow their careers and do the best work of their lives RingCentrals work culture is the backbone of our success and youll be at the forefront of those efforts We are recognized as a Best Place to Work by Glassdoor the Top Work Culture by Comparably and hold local BPTW awards in every major location Bottom line We are committed to hiring and retaining great people because we know you power our success RingCentral offers onsite remote and hybrid work options optimized for the ways we work and live now About RingCentral RingCentral Inc NYSE RNG is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ MVP™ global platform More flexible and cost effective than legacy onpremises PBX and video conferencing systems that it replaces RingCentral® empowers modern mobile and distributed workforces to communicate collaborate and connect via any mode any device and any location RingCentral is headquartered in Belmont California and has offices around the world RingCentral is an equal opportunity employer that truly values diversity We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process If you require such accommodations please click on the following link to learn more about how we can assist you If you are hired in Belmont the compensation range for this position is between $113000 and $161500 and if you are hired in Denver the compensation range for this position is between $96600 and $138000 for fulltime employees in addition to eligibility for variable pay equity and benefits Benefits may include but are not limited to health and wellness 401k ESPP vacation parental leave and more The salary may vary depending on your location skills and experience

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Client Operations Specialist

Company: Choozle

Location: Greater Denver Area

Posted May 04, 2024

The Client Operations Specialist role supports Choozles selfservice clients and internal AccountMedia teams with a shared goal of retention revenue growth and client satisfaction The Client Operations Specialist will be an integral part of the enablement and success of Choozle selfservice advertisers acting as the first line of support for Choozles Foundation level clients SALARY $55000$60000 LOCATION Must be located or willing to relocate to Denver CO and Choozle has a hybrid environment w 2 days in the office WHAT YOU WILL DO <ul><li>Assist with selfservice advertising client inquiries regarding the Choozle platform troubleshooting media solutions and general client services<li> <li>Managing and escalating troubleshooting issues to the Technical Support team<li> <li>Review digital media campaigns for performanceenhancing optimization suggestions and insights that drive advertiser success with Choozle<li> <li>Facilitate the creation and delivery of custom audiences and solutions for digital media campaigns in conjunction with Choozle partners and thirdparty vendors<li> <li>Assist with client optimizations and other related platform questions and issues<li> <li>Managing and approving refunds receipts and transaction adjustments in our billing tool<li> <li>Manage multiple facets of client operations within Choozle Hubspot Salesforce The Trade Desk and other third party vendors<li> <ul>WHO YOU ARE <ul><li>Preferred experience operating primarily within a support centerhelp desk ticketing environment Hubspot Zendesk Intercom Jira<li> <li>Preferred experience with digitalprogrammatic advertising and advertising technology solutions The Trade Desk Amazon DSP Xandr Facebook AdWords Google Marketing Platform or any other associated ad serving technology<li> <li>Effective time management and organizational skills detailoriented ability to prioritize and meet deadlines with quick turnaround times<li> <li>Skilled communicator and relationship builder with clients and internal team members alike<li> <li>Ability and desire to understand the detailed nuts and bolts of the Choozle platform and the many partners we work with<li> <li>Curious and resourceful problemsolver who finds solutions<li> <ul>WHAT TO EXPECT <ul><li>Resume Review<li> <li>People Operations 30 minute Virtual Screen<li> <li>Manager Interview<li> <li>Team Interview<li> <li>DeliberationContingent Offer<li> <li>Background Check<li> <ul>IN ADDITION TO SALARY CHOOZLE OFFERS <ul><li>Company Equity<li> <li>$100 Monthly Wellness Stipend<li> <li>$100 Work From Home Stipend<li> <li>Public Transportation Stipend<li> <li>SelfManaged Time Off<li> <li>Paid Parental Leave<li> <li>12 Paid Holidays<li> <li>Work FlexibilityHybrid<li> <li>401k ContributionMatch 3 <li> <li>$2000 Employee Referral Bonus<li> <li>Medical HSA Employer Paid At 100<li> <li>Employer contributions into HSA account<li> <li>Medical PPO amp Dental Employer Paid At 90<li> <li>Employer Covers Up To 50k Of Life Insurance<li> <li>Upgraded Options amp Voluntary Additional Life Plans Available <li> <li>Employer Paid Long Term Disability Provided <li> <li>Employer Provided Employee Assistance Program EAP <li> <li>70 Of Dependent Premiums Covered <li> <li>3 days of paid volunteering <li> <li>Paid leave for miscarriage andor abortion<li> <li>WorkLife Balance<li> <ul>WHAT TO EXPECT <ul><li>Resume Review<li> <li>People Operations 30 minute Virtual Screen<li> <li>Manager Interview<li> <li>Team Interview<li> <li>DeliberationContingent Offer<li> <li>Background Check<li> <li>Official offer<li> <ul>This role will remain posted until filled Choozle is an Equal Employment Opportunity EEO employer and welcomes all qualified applicants Applicants will receive fair and impartial consideration without regard to race sex color religion national origin age disability veteran status genetic data or other legally protected status Choozle is committed to the full inclusion of all qualified individuals In keeping with our commitment Choozle will take the steps to assure that people with disabilities are provided reasonable accommodations Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position andor to receive all other benefits and privileges of employment please contact hrchoozlecom OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job While performing the duties of this job the employee is frequently required to sit The employee is occasionally required to stand walk and use hands to finger handle or feel controls The employee must occasionally lift andor move objects up to 10 pounds Specific vision abilities required by this job include close vision and distance vision This is largely a sedentary role however some filing is required This would require the ability to lift files open filing cabinets and bend or stand on a stool as necessary PREEMPLOYMENT REQUIREMENTS A criminal background check is required for any applicant receiving a conditional offer of employment Background checks serve as an important part of the selection process at Choozle This type of information is collected as a means of promoting a safe work environment for current and future Choozle employees Background checks also help Choozle obtain additional applicant related information that helps determine the applicants overall employability ensuring the protection of the current people property and information of the organization All offers of employment are contingent on verification of applicants right to work in the United States Choozle complies with the Immigration Reform and Control Act of 1986 every new employee is required to complete the Employment Eligibility Verification Form I9 and show documents that prove identity and employment eligibility Choozle participates in EVerify and will provide the federal government with employee form I9 information to confirm work authorization Built In Job Codes BIHybrid

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Senior Manager, Contact Center Tier 3 Support

Company: RingCentral

Location: Greater Denver Area

Posted May 04, 2024

Say hello to opportunities Its not everyday that you consider starting a new career Were RingCentral and were happy that someone as talented as you is considering this role First a little about us were a $2 Billion annual revenue company with double digit Annual Recurring Revenue ARR and a $93 Billion market opportunity in UCaaS Contact Center and AIpowered adjacencies We invest more than $250 million annually to ensure our AIenabled technology and platforms meet or exceed the needs of our customers RingSense AI is our proprietary AI solution Its designed to fit the business needs of our customers orchestrated to be accurate and precise and built on the same open platform principles we apply to our core software solutions Were currently looking for a collaborative Tier 3 Support Sr Manager to lead our team and deliver a bestinclass support experience for our Contact Center product As a Tier 3 Support Sr Manager you will be responsible for overseeing a team of highly competent support engineers ensuring the prompt resolution of escalated technical issues and collaborating with crossfunctional teams As a Sr Manager for Tier 3 Support your role will be instrumental in providing timely and effective support overseeing daytoday operations setting performance goals training staff and driving resolution until closure at the Tier 3 level Your strategic leadership will involve analyzing data identifying trends implementing process improvements and maintaining exceptional levels of customer satisfaction To succeed in this role you must have experience in Accountable Strategic Leadership <ul><li> Understand the customers technical journey and design processes and procedures to deliver positive customer experience through efficient technical resolution across all Contact Center support<li> <ul><ul><li> Set clear performance goals aligned with organizational objectives<li> <ul><ul><li> Define and monitor overall performance metrics and take corrective actions to ensure targets are met<li> <ul> Relationship Building <ul><li> Collaborate with NICE CXone leadership to identify areas for opportunity and drive initiatives aimed at enhancing the overall customer experience<li> <ul><ul><li> Partner with internal executive and functional stakeholders as the accountable leader for the overall contact center technical support experience<li> <ul> Ownership of Resolution <ul><li> Tier 3 is accountable for the technical outcomes of the customer journey from case creation to resolution<li> <ul><ul><li> Ensure Tier 3 owns resolution of escalated issues providing feedback to customers until closure<li> <ul><ul><li> Implement processes to streamline end to end resolution workflows and enhance customer satisfaction levels<li> <ul> Upskilling Lower Tiers <ul><li> Develop strategies to upskill lower tiers pushing the cost of resolution to the lowest level possible<li> <ul><ul><li> Partner with support leadership and the enablement team to provide training requirements and SME resources to enhance lowertier support teams capabilities<li> <ul> KPI Development and Analysis <ul><li> Develop Key Performance Indicators KPIs and targets to measure business performance and areas for improvement<li> <ul><ul><li> Analyze data to identify trends opportunities and areas for process optimization<li> <ul><ul><li> Create and maintain project tracking reporting and delivery of training materials to support continuous improvement efforts<li> <ul> Delivering Value at the Tier 3 Support Level <ul><li> Ensure Tier 3 support operations deliver exceptional value to customers through timely and effective resolution of complex issues<li> <ul><ul><li> Take ownership of escalated cases providing comprehensive support until resolution is achieved at the Tier 3 level<li> <ul><ul><li> Implement strategies to optimize support workflows minimize customer downtime and enhance overall satisfaction<li> <ul><ul><li> Tier 3 is accountable for developing and cascading detailed information about upcoming product changes emerging trends KIs and outages to the larger support organization<li> <ul> Desired Qualifications <ul><li> Bachelors degree in a relevant field or equivalent experience<li> <ul><ul><li> Proven experience in a senior leadership role within a customer support environment<li> <ul><ul><li> Strong analytical skills with the ability to interpret data and drive actionable insights<li> <ul><ul><li> Excellent communication and interpersonal skills<li> <ul><ul><li> Demonstrated ability to lead and motivate teams to achieve performance goals<li> <ul><ul><li> Experience in developing and implementing process improvements<li> <ul><ul><li> Knowledge of support technologies and tools<li> <ul><ul><li> Ability to thrive in a fastpaced dynamic environment<li> <ul><ul><li> 5+ years in telecommunications support leadership role preferred<li> <ul> Note This job description outlines the primary responsibilities and qualifications for Senior Manager Contact Center Tier 3 Support Additional duties may be assigned as needed to meet business requirements What we offer <ul><li> Comprehensive medical dental vision disability life insurance<li> <li> Health Savings Account HSA Flexible Spending Account FSAs and Commuter benefits<li> <li> 401K match and ESPP<li> <li> Paid time off and paid sick leave<li> <li> Wellness programs including 11 coaching and meditation guidance<li> <li> Paid parental and pregnancy leave and new parent gift boxes<li> <li> Familyforming benefits IVF Preservation Adoption etc<li> <li> Emergency backup care ChildAdultPets<li> <li> Pet insurance and Pet Telehealth<li> <li> Employee Assistance Program EAP with counseling sessions available 247<li> <li> Free legal services that provide legal advice document creation and estate planning<li> <li> Employee bonus referral program<li> <li> Student loan refinancing assistance<li> <li> Employee perks and discounts program<li> <ul> RingCentrals Global Service and Support team leads the postsale experience for our customersmaking sure their every need is met and that theyre able to use our products effectively and easily As our customers central point of contact youll champion their needs share deep product knowledge provide innovative solutions and build relationships that show our customers what powering human connection really means RingCentrals work culture is the backbone of our success And dont just take our word for it we are recognized as a Best Place to Work by Glassdoor the Top Work Culture by Comparably and hold local BPTW awards in every major location Bottom line We are committed to hiring and retaining great people because we know you power our success RingCentral offers onsite remote and hybrid work options optimized for the ways we work and live now About RingCentral RingCentral Inc NYSE RNG is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ MVP™ global platform More flexible and cost effective than legacy onpremises PBX and video conferencing systems that it replaces RingCentral® empowers modern mobile and distributed workforces to communicate collaborate and connect via any mode any device and any location RingCentral is headquartered in Belmont California and has offices around the world RingCentral is an equal opportunity employer that truly values diversity We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process If you require such accommodations please click on the following link to learn more about how we can assist you If you are hired in Colorado the compensation range for this position is between $74000 and $107000 for fulltime employees in addition to eligibility for variable pay equity and benefits Benefits may include but are not limited to health and wellness 401k ESPP vacation parental leave and more The salary may vary depending on your location skills and experience This role has an application deadline of June 302024 Please apply prior to the deadline to be considered for the role

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Account Coordinator, Retail Team

Company: Ibotta

Location: Greater Denver Area

Posted May 04, 2024

Ibotta is seeking an Account Coordinator to join our innovative team and contribute to our mission to Make Every Purchase Rewarding This position provides a great opportunity to learn the operations side of the business and work crossfunctionally with internal teams to coordinate content creation and execution while interfacing directly with clients to promote some of the countrys largest and most popular retailers inapp This position is located in Denver Colorado as a hybrid position requiring 3 days in office Tuesday Wednesday and Thursday Candidates must live in the United States What you will be doing <ul><li> Support Account Managers in onboarding new clients and maintaining existing accounts Work directly with clients to collect assets confirm timelines receive launch approval and answer ad hoc questions <li> <li> Internal coordination with our internal CampaignOps Marketing and Creative teams to build all inapp content and Advertising Products <li> <li> Support sales and account management activities including but not limited to working directly with brand partners creating client facing materials collateral conducting performance analyses recap shell and helping drive incremental revenue <li> <li> Provide support in new hire training process improvements app testing and other projects on an asneeded basis <li> <li> Embrace and Uphold Ibottas Core Values Integrity Boldness Ownership Teamwork Transparency amp A good idea can come from anywhere <li> <ul>What we are looking for <ul><li> 12 years working in a fast paced environment preferred <li> <li> Associates or Bachelors Degree preferred <li> <li> Technical Skills G Suite Basic to Intermediate Excel and Powerpoint Salesforce experience a plus <li> <li> High attention to detail and organizational skills <li> <li> Selfmotivated and proactive <li> <li> Understand how to prioritize reprioritize and manage tight deadlines <li> <li> Ability to learn quickly adapt to change and thrive in a fastpaced environment <li> <ul>

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mission-led cloud-based construction tech startup demand generation manager product-market fit

Demand Generation Manager

Company: Assignar

Location: Greater Denver Area

Posted May 04, 2024

Assignar is a mission-led cloud-based construction tech startup looking for a Demand Generation Manager to spearhead their marketing strategies and drive customer acquisition efforts. The company has found product-market fit and is now looking to expand its team to support its growth trajectory.

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full-time senior Marketing Manager consistent tone level of completeness

Senior Marketing Manager

Company: Stream

Location: Greater Boulder Area

Posted May 04, 2024

Stream is seeking a full-time senior Marketing Manager, preferably onsite in Boulder, CO or remote. The role involves managing multiple Marketing functions, ensuring consistent tone and quality in content, and collaborating with various teams. The ideal candidate should have 7+ years of Marketing Experience, strong writing skills, and proficiency in Hubspot, Google Analytics, and Salesforce. Stream offers a casual, social, and spirited culture with growth opportunities, freedom in location and working hours, and comprehensive benefits.

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Staff Platform Engineer

Company: Ibotta

Location: Greater Denver Area

Posted May 04, 2024

Ibotta is looking for a Staff Platform Engineer to join our innovative team and contribute to our mission to Make Every Purchase Rewarding by building something great with us As part of the engineering team you will work on the platform that powers our products that are used by millions of consumers Were looking for a selfmotivated engineer who has a real passion for building and running largescale faulttolerant applications Every engineer has input into our engineering culture our products and development processes and will have a real impact as part of a small nimble team This position is located in Denver Colorado as a hybrid position requiring 3 days in office Tuesday Wednesday and Thursday Candidates must live in the United States What you will be doing <ul><li> Build products and tools using the right languagetool for the job that drive valuable impact to Ibotta our customers or fellow engineers <li> <li> Work collaboratively with a highly talented crossfunctional team to design develop and deliver new products and features that will be used by millions of users <li> <li> Use Amazons AWS infrastructure and advanced services daily including serverless architectures <li> <li> Stay abreast of the everchanging technology landscape to identify the best tools and technologies to design and build flexible scalable reliable and highperforming applications <li> <li> Demonstrate strong leadership by offering comprehensive guidance to team members cultivating their technical aptitude and championing best practices within the development process <li> <li> Leverage and contribute to our CICD pipeline to deploy code many times daily <li> <li> Write tests and participate in code reviews to ensure that were shipping highquality maintainable code <li> <li> Own your technical solutions endtoend from contributing your ideas to first code commit to operating in production <li> <li> Embrace and uphold Ibottas Core Values Integrity Boldness Ownership Teamwork Transparency amp A good idea can come from anywhere <li> <ul>What we are looking for <ul><li> 5+ years of experience in software development <li> <li> Bachelors degree in Computer Science Engineering or a related field required <li> <li> Expert knowledge of objectoriented software design development and architectural principles <li> <li> Deep understanding of development best practices including security compliance performance optimization reliability cost efficiency etc <li> <li> Profound understanding of building highly scalable observable and fault tolerant platforms using architectural patterns such as retries circuit breakers rate limiters etc on top of horizontally scalable systems <li> <li> Proven experience with relevant technologies such as Typescript Ruby on Rails Java Kotlin Nodejs etc and data stores such as MySQL DynamoDB Redis etc and knowing when to use each <li> <li> Demonstrated experience implementing observability monitoring and alerting for services and establishing SLOs for services <li> <li> High level of comfort with debugging and testing approaches and frameworks from unit testing to automated testing <li> <li> Experience with cloud platforms such as AWS GCloud or similar <li> <li> Deep knowledge of DevOps best practices and Infrastructure as Code tools eg Terraform CloudFormation etc <li> <li> Experience implementing architectural concepts such as microservices serverless eventdriven platforms etc <li> <ul>Some of the traits that we seek in great engineers You <ul><li> love to teach and learn from your coworkers <li> <li> look for ways to continually challenge yourself and develop as an engineer <li> <li> understand that communication is a huge part of your software engineering responsibility and practice it daily <li> <li> understand that testing your code is one of the most important aspects of software engineering <li> <li> respect diverse perspectives and like collaborating with other engineers to solve hard problems <li> <li> understand that delivering products incrementally helps provide more value to the business <li> <li> trust your teammates and embrace healthy conflict and debate You believe getting it right is more important than being right <li> <ul>

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Associate Director- Analytics

Company: Lockton Companies

Location: Greater Denver Area

Posted May 04, 2024

Job Summary Proactively collaborate with stakeholders at all levels of the organization Develop and maintain dependable working relations with internal and external partners and clients Promote total quality awareness by understanding and supporting quality initiatives and drive associate performance to obtain company standards Coordinate and direct the efforts of unit members to fulfill responsibilities objectives and the overall effectiveness of the unit o Ensure all agency procedures are followed o Utilize unit members strengths and help them improve weaknesses o Foster communication and promote teamwork o Prepare and deliver timely performance appraisals for those associates directly supervised comply with the Lockton Performance Improvement proce Direct and monitor activities and programs for associate training development and career growth Participate in the recruitment of unit associates and assist in the interviewing and hiring process Coordinate the orientation of new unit associates and determine areas of training needed to assist new associates acclimate to the Lockton culture and develop needed skills for their position Document requirement create mockups prototypes adhoc SQL queries and other artifacts to support requirements Execute testing needed to assure the desired functionality and data integrity of BI solutions and meet business requirements and deadlines Provide ongoing analytical support for BI solutions released to the business Proactively identify data quality issues and recommend data integrity checks to alert users when such issues occur Innovate using the latest technology or deliver information needed to drive business decisions Proactively assist in communicating to users with respect to BI software upgrades and new features released by BI Proactively share knowledge with coworkers and ensure appropriate knowledge transfer to cover duties as needed Participate in the annual budget process by planning for upcoming unit expenditures Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer Communicate in a positive manner to contribute to a cohesive pleasant work environment Make decisions in compliance with established Lockton standards of quality performance and service Understand when to proceed alone and when to involve others Interface with top management of other businesses representing Lockton in the highest professional manner Protect the confidentiality of information learned by performing the duties of the position Comply with Lockton procedures and policies Accumulate required continuing education credits to maintain current insurance license Attend company and department meetings positionrelated seminarsclasses carrier functions and social events as required Perform other workrelated duties as assigned Requirements Bachelors degree preferably in Computer Science or equivalent education andor experience Minimum 5 years of experience in a Business Intelligence Analysis role with handson continuous work experience in using Microsoft SQL Server and Business Intelligence tools to support user reporting needs Two or more years of experience managing people Strong analytical and research skill Ability to perform detailed data analysis ie determine the structure content and quality of the data through examination of source system data and data samples Able to read and write SQL query statements Knowledge of Visual Basic Proficient in MS Excel and Microsofts Power BI Suite Power BI PowerQuery PowerPivot DAX Professional experience in successfully supporting users reporting and data needs Organizational and time management skills to prioritize heavy workloads to meet timesensitive deadlines Must be resultsoriented with the ability to change priorities as needed Ability to comply with all company policies and procedures proactively protecting the confidentiality of client and company information Must have strong verbal written and interpersonal skills to interact with clients project team members and associates at all levels of responsibility representing Lockton in the highest professional manner Insurance experience preferred but not required Work outside of regular business hours as needed Legally able to work in the United State

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